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Europeana 2019 - Connect Communities

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Slides 2 - 35: Introduction to Impact Workshop by Dafydd Tudur, Maja Drabczyk, Julia Fallon and Simon Tanner
Slides 36 - 68: Music to my ears: Making rights understandable by Juozas Markauskas and Jurga Gradauskaite
Slides 70 - 92: Achieving inclusivity & diversity in the Europeana Network by Killian Downing, Larissa Borck and Tola Dabiri
Slides 94 - 123: Communicating the value of digital culture to stakeholders by Susan Hazan, Eleanor Kenny and Katherine Heid

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Europeana 2019 - Connect Communities

  1. 1. EUROPEANA 2019 CONNECT COMMUNITIES 28 Nov 2019 | LISBON The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY WIFI Login: SSID: BNP-WIFI Password: 1214EB0257
  2. 2. Introduction to Impact Workshop Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain Moderated by Dafydd Tudur & Maja Drabczyk The National Library of Wales & National Film Archive/Audiovisual Institute Poland
  3. 3. menti.com
  4. 4. Why are we doing this? ● To increase our understanding of the difference we make ● To make better decisions (strategy/operations) ● To drive changes that improve performance ● To improve accountability to our stakeholders ● To articulate the value of our activities
  5. 5. Agenda 11.00 Welcome and introduction 11.10-11.20 Simon Tanner 11.20-11.25 Workshop kick-off & Project selection 11.25-11.35 Strategic Perspectives & Value Lenses 11.35-11.45 Stakeholders & Empathy map 11.45-12.20 The Change Pathway 12.20-12.30 Next steps & Impact Community
  6. 6. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Simon Tanner Professor of Digital Cultural Heritage King’s College London
  7. 7. @SimonTanner
  8. 8. @SimonTanner
  9. 9. http://simon-tanner.blogspot.com/2017/10/BVI-Model-V2.html The measurable outcomes arising from the existence of a resource that demonstrate a change in the life or life opportunities of the community. Impact defined @SimonTanner
  10. 10. @SimonTanner
  11. 11. Impact Playbook
  12. 12. Impact Changes that occur for stakeholders or in society as a result of activities.
  13. 13. <Our Project> Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain
  14. 14. Our project “We develop lesson plans on the topic of migration, with teachers that will make their classes more engaging for their students”
  15. 15. Strategic Perspectives Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain
  16. 16. Economic Social Innovation Organisation
  17. 17. Value Lenses Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain
  18. 18. Utility Learning Existence/ prestigeCommunity Legacy
  19. 19. Stakeholders Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain
  20. 20. Stakeholder A person, group, community, or organization who you expect to experience a change or who you design your activities around.
  21. 21. Empathy Map Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain
  22. 22. You need to make yourcourses more engaging How do I do this? I have no time! Teacher Disengaged class Looking on the internet for better resources No time Engaged students
  23. 23. The Change Pathway Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain
  24. 24. The Change Pathway
  25. 25. Example: Migration Project ✗History & Social Sciences Teacher Collaborate with teachers tocreate lesson plans ↑ engagement with students through use of HQ material ↑ educationalresourcesdeveloped ↑ in awareness of relevance of migrant history ↑ inquality/satisfaction of classesrun Students More open to cultural diversity ↑ use of open data in education
  26. 26. C󰉀I p󰈸o󰇿󰈩s󰈻󰈏o󰈞󰈀l ‘In 󰉃 󰈹od 󰉉 󰇹 󰉄󰈏on to I 󰈚 󰈦 󰈀c 󰉃’ wo 󰈸 󰈕s 󰈊 󰈡 󰈦 28-11-2019 Use 󰈻 Pla 󰉘 󰇻 󰈡 󰈢k 󰉃o as 󰈻 󰈩 󰈼s 󰉃 󰈋 󰇵ir im 󰈥 󰈀 󰇸t Com󰈥󰈩󰉄󰇵d ex󰈀󰈚󰈦l󰇵󰈻 o󰇿 t󰈊e C󰈋󰈀n󰈇󰇵 Pat󰈊󰉓󰈀y Sha󰈸 󰈩󰈼 im 󰈥󰈀 󰇸t ex 󰈥󰈩 󰈹󰈏en 󰇹󰈩 󰈼 Be 󰉅 󰈩r un 󰇷 󰈩 󰈹s 󰉃 󰇽 󰈞di󰈝 󰈈 of 󰉃 󰈋 󰈩 Pla 󰉘 󰇻 󰈡 󰈢k Bec󰈡󰈚󰇵󰈼 an ‘im󰈥󰈀󰇸t p󰈸a󰇸t󰈎󰉃󰈏o󰈞󰈩r’ Tra󰈎󰈝 󰈼 󰈢t 󰈊e 󰈹 p 󰈸o 󰇿 󰈩s 󰈻󰈏o 󰈞 󰈀l󰈻 wi󰉃 󰈋󰈎n C 󰉀I Num 󰇼 󰈩 󰈹 󰈢f pe 󰈡 󰈥󰈘󰇵 in wo 󰈸 󰈕s 󰈊 󰈡 󰈦 Tem 󰈥󰈘󰈀t 󰇵 󰇾o 󰈹 In 󰉃 󰈹o t 󰈡 Im 󰈥a 󰇸t wo 󰈸 󰈕s 󰈊 󰈡 󰈦 Al󰈗o󰇸󰈀t󰇵󰇷 ti󰈚󰈩 󰇽󰉄 t󰈊e Eur󰈡󰈥󰇵a󰈞󰈀 Con󰇾󰈩󰈹󰇵n󰇹e The I 󰈚 󰈦 󰈀c 󰉃 Pla 󰉘 󰇻 󰈡 󰈢k Wid 󰈩󰈸 aw 󰈀󰈸 󰇵󰈞es 󰈻 󰈡󰇿 t󰈊e 󰈎󰈛p󰇽 󰇹󰉄 of C󰉀I Im󰈥a󰇸t f󰈸a󰈛󰈩w󰈢󰈸󰈕 em󰇼󰈩󰇶d󰇵󰇷 i󰈞 C󰉀I C󰉀I t󰈊a󰉄 un󰇷󰈩󰈹s󰉃󰇽󰈞d󰈻 & ar󰉃󰈎󰇸󰉊la󰉃󰈩󰈼 󰈏t󰈻 ow󰈝 󰈎󰈛p󰇽󰇹󰉄 Par󰉃󰈎 󰇸󰈏pa󰈝 󰉄s, fa󰇹󰈎󰈘󰈏ta󰉃 󰈡󰈹s an 󰇷 p󰈸e󰈼󰈩n󰉃 󰇵󰈹s’ ti󰈚 󰈩
  27. 27. The Change Pathway The stakeholder we are designing the Pathway for. The investments we are making in time/money to realize our activities. The things that we do. Direct results of our activities. Changes that have occurred in (or for) our stakeholders as a direct result of our activities. Changes that have occurred in (or for) our stakeholders that our activities have contributed to.
  28. 28. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY What’s next?
  29. 29. menti.com
  30. 30. Please complete our Survey tiny.cc/ImpactSurvey Join the Community tiny.cc/ImpactCommunity Download the Playbook tiny.cc/ImpactPlaybook
  31. 31. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY BREAK #Europeana2019 #EuropeanaCommunities
  32. 32. Music to my ears: making rights understandable Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain Juozas Markauskas Dizi Jurga Gradauskaitė Independent Moderated by
  33. 33. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Juozas Markauskas Project Manager Dizi ‘Music to my ears: making rights understandable’
  34. 34. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Jurga Gradauskaite Independent attorney-at-law Independent ‘PRESENTATION TITLE’
  35. 35. GLAM people AUDIENCE? Creators (re-users)
  36. 36. WHAT IS LABELLING? An activity that helps to communicate the copyright and re-use status of digital objects to the public
  37. 37. WHAT IS LABELLING? User perspective What I am allowed to do? Can I share or re-make the object ?
  38. 38. WHAT IS LABELLING? “usage rights”
  39. 39. edm:rights Better visibility Increased traffic Openness and re-use WHY LABELLING IS IMPORTANT? <EDM>
  40. 40. WHY LABELLING IS IMPORTANT? open and legitimate dissemination and use of CHO J.Markauskas CC BY
  41. 41. HOW DOES IT LOOK LIKE? Creative Commons Licences RIGHTS STATEMENTS Public Domain
  42. 42. CC and RS in real life
  43. 43. is labeLling legal? PD https://www.flickr.com/photos/biodivlibr
  44. 44. Workshops HANDS ON TRAINING Real life examples J.Markauskas CC BY
  45. 45. RAFFI YOUREDJIAN CC BY-NC
  46. 46. Open Street Map Cape Verde
  47. 47. Bibliothèque nationale de France, département Cartes et plans France MAP OF CAPE VERDE ISLANDS
  48. 48. Arts Council Norway Municipal Ecomuseum, Portugal Historical photos from Cape Verde
  49. 49. Cape Verde flora Muséum national d'Histoire naturelle, France Botanical Museum Berlin-Dahlem, Germany
  50. 50. and Cape Verde Fauna National Museum of Natural History, Lisbon, Portugal Naturalis Biodiversity Center, Netherlands
  51. 51. At the shores, 1956 National Library of Finland
  52. 52. Institut de Cultura de Barcelona, Spain STAMPS
  53. 53. Severin Worm-Petersen Norsk Teknisk Museum, Sweden Welcome Collection, UK Charles Robert Darwin
  54. 54. Batuque http://www.europeana.eu/portal/en/record/ 2059208/archives_items_55935_.html?q= Batuque#dcId=1574427111376&p=1 Instituto de Investigação Científica Tropical, Potugal Museu do DundoMuahossa
  55. 55. wiki
  56. 56. Labels that made my life so much easier
  57. 57. What they mean
  58. 58. Non-labelled material
  59. 59. Do you want to hear what we sound like? The British Library, UK
  60. 60. Woodleywonderworks Pedro Felix Miguel Lourenço Finka Pé
  61. 61. EUROPEANA 2019 CONNECT COMMUNITIES 29 Nov 2019 | LISBON The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY
  62. 62. Achieving inclusivity & diversity in the Europeana Network Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain Killian Downing, Tola Dabiri & Larissa Borck
  63. 63. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Larissa Borck Marketing Coordinator Europeana Common Culture Swedish National Heritage Board ‘Creating chances within an open Europeana network’
  64. 64. Banbyggnad Inlandsbanan. Gruståg i Meselefors. Järnvägsmuseet, Public Domain. Openness in the Europeana network
  65. 65. “Although it has decreased – from 24% in 2013 to less than 15% in 2019 – the youth unemployment rate is still very high in the EU (with peaks of more than 30% in several countries) and more than double the overall unemployment rate (less than 7%) and masks big differences between countries.” The European Commission, 2019 Inviting young professionals This is not only about finding a job, it’s about the specific challenges we as young people encounter on the job market in our sector.
  66. 66. Damenpyramide, Heinrich Hamann. Museum für Kunst und Gewerbe, CC0. Every single one counts
  67. 67. The network effects Spread the work in education Create open spaces for conversations Offer opportunities to learn & contribute
  68. 68. Barriers and blind spots ● Internships as chance and challenge ● Missing links to students’ associations ● Conference designs ● Working conditions in the cultural heritage sector AB02c, 3:e klass sovvagn. Järnvägsmuseet, Public Domain.
  69. 69. Banbyggnad Inlandsbanan. Gruståg i Meselefors. Järnvägsmuseet, Public Domain. Thank you! Larissa Borck Twitter: @larissa_borck
  70. 70. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Tola Dabiri Managing Director UK Centre for Carnival Arts Digital Diversity and Inclusion
  71. 71. Making the record keeping workforce representative: project and literature review By Tola Dabiri
  72. 72. Introduction In November 2018 I was commissioned to undertake a literature review by the ARA The aim was to examine any reports, articles or project evaluations BAME professionals and gender equality in the workplace
  73. 73. Methodology Literature Search Online, search terms such as BAME, equality, workforce, archives, museums Literature assessment Sift of most suitable papers
  74. 74. Literature Review Not just BAME and gender, but also social class A lot of papers about diversifying engagement More available online that I initially thought Found about 80 but no time to summarise them all – some very long and dense!
  75. 75. Findings: Hand Wringing Character Matters – social and economic characteristics of the museum sector workforce PANIC! It’s an arts emergency Gender and Technology in Libraries (Lamont)
  76. 76. Findings: Handwashing Equalities and Diversity Action Plan – CILIP The Impact of Diversify scheme on participants- MA
  77. 77. Findings: DIY Arts Council England Guide to Producing Equality Action Objectives and Plans in NPOs Other guides and case studies for its funded organisations but very little about ACE itself
  78. 78. Some conclusions and recommendations
  79. 79. Done to Us not with us 97.6 % White On Inequality Regimes DILON (Diversity in Libraries of the North)
  80. 80. At us not With Us Very little talking and consultation EXCEPT Association of Research Librarians (USA) Most realistic and radical approach Has access to huge resources and investment in programme Widespread support
  81. 81. Sustained systematic change Archives Accreditation Scheme Widening entry routes
  82. 82. Q&A
  83. 83. What does our future look like? What do we need to do? More peoplejoining our conversation A forum to enable discussion
  84. 84. Thankyou! Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain
  85. 85. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY BREAK #Europeana2019 #EuropeanaCommunities
  86. 86. Communicating the value of digital culture to stakeholders Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain Moderated by Susan Hazan The Israel Museum, Jeruzalem
  87. 87. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Eleanor Kenny Head of Communications and External relations Europeana Foundation ‘TELLING YOUR STORY IN A WAY THAT MATTERS’
  88. 88. #AllezCulture
  89. 89. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Dafydd Tudur Head of Digital Access Section National Library of Wales
  90. 90. The CHI Perspective
  91. 91. The CHI Perspective (?)
  92. 92. The CHI Perspective (?) ● Passionate belief in the value of cultural heritage
  93. 93. The CHI Perspective (?) ● Passionate belief in the value of cultural heritage ● Strong commitment to cultural heritage institution
  94. 94. The CHI Perspective (?) ● Passionate belief in the value of cultural heritage ● Strong commitment to cultural heritage institution ● Discussion on value tends to focus on ‘existence’ and ‘legacy’ - collections and role of CHI
  95. 95. The CHI Perspective (?) ● Passionate belief in the value of cultural heritage ● Strong commitment to cultural heritage institution ● Discussion on value tends to focus on ‘existence’ and ‘legacy’ - collections and role of CHI ● Limited access to organisational communication channels
  96. 96. The CHI Perspective (?) ● Passionate belief in the value of cultural heritage ● Strong commitment to cultural heritage institution ● Discussion on value tends to focus on ‘existence’ and ‘legacy’ - collections and role of CHI ● Limited access to organisational communication channels … and we want everyone to see the value of cultural heritage and cultural heritage institutions!
  97. 97. bit.ly/NLWimpactblog Prosiect Wicipobl The Welsh Portrait Archive Over 4,800 portraits Pre-1880 prints, photographs and paintings
  98. 98. 100% interested in attending similar events in the future 100% had ideas for projects 28% saw potential for commercial projects Creative industries
  99. 99. 100% wanted to use Wikipedia in the classroom again 90% felt confident to contribute to Wikipedia independently 46% of the participants went on to edit Wikipedia again within four weeks Education bit.ly/WicipoblReport
  100. 100. Well-being of Future Generations (Wales) Act 2015
  101. 101. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Katherine Heid Cabinet Member in charge of Culture, Youth and Social Affairs EESC - European Economic and Social Committee
  102. 102. Ten tips for communicating with stakeholders 1. Think about the different institutions you deal with ● don’t always focus on just on one ● start with the ones you have contacts with 2. Link to the policy/political agenda 3. Think about timing - what’s happening in their calendar? 4. Show that what your doing is in the needs of the citizens - core European values 5. Make it short 6. Strength in numbers - not just stats also the strength of a community or group voice 7. Storytelling - tell them a story ● think about connecting with speech writers 8. Be supportive of your allies 9. Be politically engaged yourself 10. Support the European agenda
  103. 103. The Europeana Network Association AGM 2018 - Europeana Foundation, CC BY Discussion
  104. 104. SEE Full view of activities Limited time with policymakers Participants and user groups Activities in organisational context SAY & DO Write or provide data for statistical reports Report to management - documents and committees Share stories with marketing staff Tweet about collections THINK Passionate belief in the value of cultural heritage Unsure how policymakers view our activities Fear that the stats don’t convey the value HEAR What CEOs and senior mgmt are saying about Government priorities Feedback from users / participants Lack of awareness of the value and importance of our work Budget cuts are making it difficult Technology is developing so quickly Want more people to see the value of cultural heritage and cultural heritage institutions .
  105. 105. TALKING PAINS AND GAINS Pains: What are their fears, frustrations, anxieties? Gains: What are their needs, hopes and desires? What do they think and feel? What do they see? What do they hear? What do they say and do? 1 significant ‘pain’ 1 significant‘gain’
  106. 106. THANK YOU Join Europeana Impact and/or Europeana Communicators to continue the conversation! Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain
  107. 107. Europa [Material cartográfico] : Nach den vorzüglichsten Hülfsnitteln, Götze, Johann August Ferdinand, 1773-1819 Biblioteca Digital de Madrid Spain, Public domain europeana.eu @EuropeanaEU

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