SharePoint: The Evolution of a Business Collaboration Platform presented by Jasper Oosterveld


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SharePoint has been around since 2003 but gained a large interest and popularity by businesses all over the globe after the 2007 release. Starting out as mainly a document management and team site solution, after the 2010 release a lot has changed. SharePoint gained a stronger Search engine, improved Social features, Business Intelligence capabilities and was even extendable with Line of Business Systems. Unfortunately time didn't stand still and the technology sector underwent heavy changes with the rise of smart phones and tablets. Customers' expectations weren't always met with SharePoint 2007 and 2010. SharePoint was waiting for a necessary evolution. This resulted in SharePoint 2013. During this session, we take a look at the evolution of SharePoint with a focus at apps and mobile, Social and the Cloud

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  • During this webinar I want to take you on a journey of the evolution of SharePoint for:SocialApps and MobileCloud
  • Let’s take a look at the evolution of Social and SharePoint since the introduction of SharePoint Server 2007.
  • Social in SharePoint Server 2007 was very limited. It mainly consisted out of team discussions and the My Site. The My Site was very static and didn’t offer any interaction between user’s. It was mainly a business card. It was still a very useful feature to find colleagues based at job title or expertise.
  • TIPPING POINT: 2007LinkedIn is used by businesses for promotion purposes and find new employees.
  • People create their online resume.
  • TIPPING POINT 2007Facebook opened up for businesses through company groups by the end of 2007. This opened up a whole new market with potential customers. It also enabled customers to directly communicate with their favorite companies.
  • TIPPING POINT 2007Twitterenable businesses to promote their services and quickly respond to customers questions or complaints. Especially the complaint scenario is interesting. Instead of letting customer rant and complain, a dedicated employee can contact the customers and take away any frustrations.
  • The Social revolution had its impact on businesses working with SharePoint. They were looking for:Microblogging: Leaving status updates, using hash-tags/tags, interact with colleaguesMobile: Apps had a major influence on the success of Mobile. Companies want to connect to SharePoint Social with their mobile devices.Interactivity: The overall demand was an offer of interactivity for the users of a SharePoint portal.
  • Meanwhile, Microsoft started working on SharePoint 2010 after the release of SharePoint 2007. May 2010, Microsoft released SharePoint 2010. Did it deliver on the Social front?
  • The My Site got a complete makeover. The My Profile page became more interactive through status updates and the note board
  • A newsfeed was included that showed status updates and changes to the profile of your colleagues. The newsfeed included no interactivity. Users couldn’t leave a reply or like an update.
  • An interactive Organizational Chart was included to quickly browse through the organization structure. Every colleagues name was clickable and opened the My Profile page.
  • A note board was introduced to leave comments. The major downside of this web part was the lack of integration with Search.
  • Users were able to use Tags on content or leave a Note. The My Site had a central overview of all the used tags/notes.
  • SharePoint 2010 Social had a lot of changes and new features but unfortunately it wasn’t really enough:Follow/Share: There wasn’t an proper system to follow colleagues, comparable to Twitter or Facebook. Sharing content wasn’t available.Microblogging: Microblogging were available. The Note Board didn’t deliver.Mobile devices: There were no Apps available to work with the My SiteCommunity: There was no descent solution to create Communities within your SharePoint portal. The discussion board was far to limited.
  • SharePoint 2013 finally introduced new and improved Social features that were actually up-to-date with current trends and demand.
  • A newsfeed was introduced comparable to Twitter and Facebook. The newsfeed supported hashtags and likes.
  • Sharing content with colleagues was available and really easy to use.
  • All the Social interaction, through Community sites and the Newsfeed, is now integrated
  • In the summer of 2012 Microsoft acquired Yammer for 1.2 billion. In my eyes a company doesn’t invest 1.2 billion to keep using their own Social features. Yammer is currently integration step by step with SharePoint. Eventually this leads up to a seamless integration with SharePoint.
  • Let’s take a quick look at the integration between Yammer and SharePoint.
  • During the launch of SharePoint Server 2007 most people didn’t have a smart phone. People used a BlackBerry or a phone with the Windows OS but functions were limited. Therefore SharePoint Server 2007 had limited mobile support. The pictures provide you with an impression of the look and feel of a SharePoint Server 2007 mobile site. As you can see this was very limited.
  • At this moment the word App didn’t even exist or came to people’s minds. So no Apps in SharePoint Server 2007.
  • Something important happened in the technology market. A mobile revolution! It all started with:
  • This device, the iPhones, changed the shape of the mobile market and everything connected with collaboration and content management. The iPhone launched in 2007 and the App store in 2008. People got obsessed with Apps, there was an app for everything and this also started to invade the business market. Not only personal apps, such as a Facebook app or Camera apps, but apps to take business notes or other collaboration apps.The iPhone was only the beginning because by 2008 and 2009 Google and many phones with the Android OS.
  • The iPhone was only the beginning because by 2008 and 2009 Google’s Android was available on many smart phones.
  • The rise of the smart phones was just the beginning. The revolution continued a revived an old device: The tablet. This kicked off with the iPad.
  • SharePoint 2010 had a bit more support for mobile devices. For example, it was possible to navigate through a SharePoint portal with the Safari browser. You were able to create items and even view Office documents. The main issue occurred when you wanted to work with documents. The OWS required Silverlight to properly work and that wasn’t supported on the iPad. You had to work with 3rd party Office apps to create Office documents and upload these to SharePoint. This was very unfriendly for end-users
  • SharePoint 2010 didn’t include an App store although at the beta phase of the product a link was available to an App store. This was removed before RTM. Microsoft wasn’t ready to support an app model within SharePoint.
  • Loads of companies saw an opportunity with the rise of mobile devices and interest in collaborating and connecting with SharePoint. This resulted in many Apps for the iPad and Android devices to connect with SharePoint. These are great apps that enhance business scenarios such as paperless meetings.
  • SharePoint Server 2013 made two major changes for mobile and apps. Companies have the option to create a look & feel for every mobile device by working with device channels. By using this feature you can target content and design based at the mobile devices an end-user is using. SharePoint 2013 also comes with out-of-the-box support for mobile devices. A bit more about that in the next slide.SharePoint Server 2013 finally introduced a SharePoint app store where companies such as Nintex and AvePoint add their Apps but also regular businesses.
  • SharePoint 2013 comes with a very cool out-of-the-box mobile view. This screenshots shows the top navigation menu. Large icons in a clear overview. Let’s click at sites, you get a nice overview of all your favorite sites. Click on a site and you get the regular browser view. You can enable a mobile view to view the content of the site. In this case only documents. Through the absence of Silverlight and the introduction of HTML 5 you can finally edit Office documents in the browser!The resources slide contains an overview of supported mobile views per site type.
  • Microsoft also introduced SharePoint apps. For example for SkyDrive Pro for the Windows 8 and iPhone devices
  • Let’s take a look at the App store.
  • SharePoint Online 2007 was part of BPOS. The first Cloud version of SharePoint 2007 On Premises. BPOS was released in 2008 around 1.5 to 2 years after the On Premises release. BPOS really offered a light version of SharePoint 2007. The features were aimed at building basic Intranet Portals with:Company brand / look & feelDocument ManagementTeam SitesNewsWorkflow with SharePoint Designer 2007I worked on really nice and functioning SharePoint portals for internal collaboration.
  • There was still a major gap with SharePoint On Premises that prevented companies moving to the Cloud. The major differences were:Search: It wasn’t possible to search through multiple Site Collections. The Search was limited to one Site Collection. Customers with many site collections had to maintain multiple Search centers. This was very time consuming. Business Intelligence: SharePoint Online 2007 didn’t provide any support for Performance Point to create advanced management dashboards. Line of Business: SharePoint Online 2007 didn’t support an integration with Line of Business systems.Development: There wasn’t an option to work with full trusted code. Customers were limited to JavaScript, JQuery and SharePoint Designer to customize SharePoint Online 2007.
  • SharePoint Online started to grow up with the introduction of Office 365.
  • In 2011 Microsoft dropped BPOS and introduced Office 365. SharePoint Online 2010 proved to be a more mature version of SharePoint Online with many of the same features as SharePoint 2010 On Premises:My SiteTerm Store (Managed Metadata)Search multiple site collections and refinement panelSandbox Solutions for more development optionsBCSThis new release introduced new scenarios:Extranet through the external invites systemInternet through the Internet templateFor the first time an release schedule was introduced to new features. One of the first updates were:BCSExternal InvitesThese were features that weren’t available during the release of SharePoint Online 2010.
  • Although SharePoint Online 2010 was a major improvement compared to SharePoint Online 2007, there were still gaps compared to the On Premises version. These were the most important ones:Business Intelligence: There was still no support for Performance Point Services. There were more BI options by using Excel, Access and Visio Services. Excel Services made it possible to publish Excel sheets and display charts and data.Search: Although the Search engine was a major improvement compared to SharePoint Online 2010 there were still features missing:FAST SearchCustom iFiltersControl Crawl schedulesInternet: The Internet capabilities of SharePoint Online 2010 weren’t comparable to SharePoint 2010. Customers had to use templates and gadgets provided by Microsoft. The out-of-the-box WCM features for SharePoint 2010 Internet Sites weren’t available.
  • Office 365 version 2.0 was introduced in 2013 with all the 2013 version of Exchange, Lync and SharePoint. This time the release was only a couple of months after SharePoint Server 2013. Microsoft announced their Cloud first strategy at the 2012 SharePoint Conference in Las Vegas. From this moment, new features and updates are released in SharePoint Online 2013 first before available for SharePoint Server 2013. The differences with SharePoint Server 2013 are so minor that the online platform stepped out of the shadow of SharePoint Server and finally matured. New and improved features such as:SocialSearcheDiscoveryPowerShell supportApp storeInformation Rights ManagementA fully functional release cycle was introduced.
  • Although I am a big fan of the Cloud (Office 365) it comes with challenges. One of these is the release cycle. Office 365 is a train that keeps going and doesn’t stop. You have to get on board and keep up! Explorer and Office versions aren’t supported. Dedicated software is required to run certain features. Is your business ready for this development? New features are released and others deprecated. How do you organize your business processes to sustain these changes. For example the introduction of IE11. Certain SP2013 features don’t work.Staging: Mainly used for releasing new feature with SharePoint On Premises. You don’t want to develop or try out features in your production environment that endanger the stability of your production environment. With SPO this is an issue because you only have site collections in your tenant and not a development, test, acceptance server. This means you have to get at least 1 or 2 additional tenants with development, test and acceptance purpose. How do you align these servers? How do you transfer features from one tenant to another?
  • Looking at the topics we talked about, were are we going? What lies ahead of us?
  • Employees are already using Social Media as consumers with Facebook, Twitter, LinkedIn and Instagram. They are constantly connecting and collaborating. Sharing ideas! This should be available within their companies. Internal Social Media should be on the agenda of every business. Facilitate your employees with Yammer and SharePoint to let them collaborate, share ideas and expertise.Yammer is the future of Social in SharePoint but isn’t an 100% ready. The integration with SharePoint and other Microsoft products is in the early stages. Data is stored in the USA where European customers want to have their storage in European data centers.
  • The sales of tablets and smart phones are going through the roofs! Almost every employee has one and they expect to be able to bring the device to work and use it! SharePoint facilitates the connecting of these devices by the browser and apps.Microsoft took a first step with deprecating Silverlight to improve connectivity and decrease instability while working with tablets and smart phones. The first native MS apps were launched such as SkyDrive Pro. The App store for SharePoint is still very inmature with only a few bigger companies such as Nintex and AvePoint releasing valuable business Apps. Companies haven’t found the store yet and loads have to be done to attract busineses.
  • At the office? Home? In the train? Or on a beach? Employees want to connect anywhere, anytime on any device. The Cloud facilitates this need by quickly deploying services such as SharePoint Online without the need of local infrastructure. Assign licenses with full features for employees at the Office but also have the flexibility to assign desk less workers with a licenses without the need for all features and save money.
  • I don’t think it matters if SharePoint is ready, because it mostly is or getting there, but are businesses ready? Are you ready for the changing world? Are you ready for implementing Social Media within your Enterprise? Do you have a BYOD strategy on place? Are you integrating Apps to support business scenario’s? Are you ready for the Cloud? To be honest, I don’t think most businesses are. Most of them are still struggling to implement basic Intranet solution let alone a Social Media platform or working with mobile devices. The pieces are getting in place, but are you?
  • SharePoint: The Evolution of a Business Collaboration Platform presented by Jasper Oosterveld

    1. 1. SharePoint The evolution of a business collaboration platform Jasper Oosterveld SharePoint Consultant Macaw
    2. 2. Introduction
    3. 3. Introduction
    4. 4. Question? Save them until the end
    5. 5. Focus of this session
    6. 6. The evolution of Social and SharePoint
    7. 7. Social in SharePoint 2007…
    8. 8. A Social explosion!
    9. 9. Company profiles
    10. 10. Professional profile
    11. 11. Company groups
    12. 12. Communicate with customers
    13. 13. What were businesses looking for?
    14. 14. Did SharePoint 2010 deliver the goods?
    15. 15. Revamped My Site
    16. 16. Newsfeed
    17. 17. Interactive organizational chart
    18. 18. Noteboard
    19. 19. Tags and Notes
    20. 20. A lot of changes but was it enough?
    21. 21. SharePoint 2013 to the rescue
    22. 22. Finally microblogging features
    23. 23. Easy to share content internally or externally
    24. 24. Integration with Search
    25. 25. Building an interactive community
    26. 26. “Today, we are pleased to announce that all closing conditions for Microsoft’s acquisition of Yammer have been met, and the deal is completed.” Yammer is the future of Social and SharePoint
    27. 27. Demo
    28. 28. Mobile and Apps
    29. 29. SharePoint 2007 Mobile view
    30. 30. Apps and SharePoint Server 2007
    31. 31. Mobile revolution!
    32. 32. A piece of fruit changed it all
    33. 33. Didn’t stop there
    34. 34. What a minute! Move aside smart phone…
    35. 35. SharePoint 2010 mobile view
    36. 36. Apps and SharePoint Server 2010
    37. 37. 3rd party apps
    38. 38. SharePoint 2013 to the rescue
    39. 39. Out-of-the-box mobile view
    40. 40. Mobile Apps for SharePoint
    41. 41. Demo
    42. 42. SharePoint & the Cloud
    43. 43. SharePoint’s first baby steps in the Cloud
    44. 44. BPOS, the beginning
    45. 45. Mind the gap!
    46. 46. Office 365 was a huge step forward
    47. 47. Goodbye BPOS! Hello Office 365 
    48. 48. Still some gaps
    49. 49. SharePoint Online 2013 is finally grown up
    50. 50. Office 365 2.0 with SharePoint Online 2013
    51. 51. Cloud challenges
    52. 52. What lies ahead of us?
    53. 53. Collaborate and Connect with Social
    54. 54. Mobile Devices and Apps
    55. 55. Anywhere, anytime on any device
    56. 56. Is SharePoint are YOU ready for the future?
    57. 57. Yammer - Release schedule Yammer Plans & Pricing Yammer and Office 365 Office 365 Yammer support Yammer success center Yammer articles Resources
    58. 58. Install and manage apps for SharePoint 2013 Use the App Catalog to make custom business apps available for your SharePoint Online environment Plan for mobile views in SharePoint Server 2013 Mobile device browsers supported in SharePoint 2013 Configure a SharePoint site for mobile devices Office 365: Work anywhere, anytime on any device Resources
    59. 59. Contact details
    60. 60. Thanks for attending!