Innovation in (national) Libraries
Introduction
Hildelies Balk, 17 september 2013
In this presentation
• Background of the research
• What is innovation
• The Public Value Perspective
• New Concepts of in...
Background of the Research
• National libraries faced with multiple challenges in dynamic
environment
• → Innovate in resp...
Innovation: what it is not
Invention: new ideas and technical advances only become
innovation when they are put into pract...
What is innovation
Classic definition: ‘a process of creative destruction in which new
combinations of existing resources ...
The Public Value perspective
• Library does not work for profit but delivers public value
• Public Value (Moore 1995):
• W...
Where are you?
• Increased choices
but not desired by
service users
• Loss of performance
due to learning
curve and
operat...
Innovation concepts
• ‘Classical’ innovation: focused on new product/service/market
approach within single organization. N...
Enablers and Obstacles: examples
+ Hybrid organisation e.g. ‘skunkworks’
+ Cuts in fixed budget
+ ‘Slack’ resources
+ Tole...
Innovation: Introduction
Questions, comments and feedback
welcome:
hildelies.balk@kb.nl
http://libraryinnofactors.wordpres...
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Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands

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Innovation in (national) Libraries - Amsterdam 17-09-2013, Hildelies Balk, Head of Research Innovation and Development at the National Library of the Netherlands

  1. 1. Innovation in (national) Libraries Introduction Hildelies Balk, 17 september 2013
  2. 2. In this presentation • Background of the research • What is innovation • The Public Value Perspective • New Concepts of innovation • Enablers and Obstacles: some examples Innovation: Introduction
  3. 3. Background of the Research • National libraries faced with multiple challenges in dynamic environment • → Innovate in response • Not always succesful: what works, what does not? • → Research into factors that determine the capacity for innovation in a national library Innovation: Introduction
  4. 4. Innovation: what it is not Invention: new ideas and technical advances only become innovation when they are put into practice (new products, new ways of working) and change the organization, the market and/or society Continuous improvement: the gradual ‘fine-tuning’ of products and processes may in the long run lead to the renewal of products and different ways of working, but innovation has a more disruptive aspect, a clear discontinuity with past practices within a short time Innovation: Introduction
  5. 5. What is innovation Classic definition: ‘a process of creative destruction in which new combinations of existing resources are achieved’ (Schumpeter, 1947) Translated to the organization: the creation or adoption of an idea or behaviour new to the organization’ (Lam, 2006) Why innovate? Innovation in private sector→ ensure competetive advantage Innovation in public sector (national libraries) → ensure continued delivery of public value Innovation: Introduction
  6. 6. The Public Value perspective • Library does not work for profit but delivers public value • Public Value (Moore 1995): • What the public values • What adds value to the public sphere • Delivery of public value is dependent on legitimacy: users, stakeholders, public at large (authorizing environment) • Changes in environment (national) library → need for innovation • Innovation in a library should always add to public value! Innovation: Introduction
  7. 7. Where are you? • Increased choices but not desired by service users • Loss of performance due to learning curve and operational bugs • Innovation unsuccessful but useful organizational learning • Innovation not valuable Innovation: Introduction Hartley, 2011
  8. 8. Innovation concepts • ‘Classical’ innovation: focused on new product/service/market approach within single organization. New concepts : • Open Innovation paradigm (Chesbrough 2003): • ‘not all the smart people work for us’ → emphasis on use of external knowledge to innovate • develop innovation in networks, spin out what you do not use • Innovation with users and user communities (Von Hippel 2005: Democratizing Innovation) → e.g. open source communities, digital scholarship • Public Value theory: corresponding concepts: • co-production with research and industry; • partnerships/networks/alliances • co-creation with users Innovation: Introduction
  9. 9. Enablers and Obstacles: examples + Hybrid organisation e.g. ‘skunkworks’ + Cuts in fixed budget + ‘Slack’ resources + Tolerance to failure + ‘Stretch’ + Percentage of employees with graduate education - ‘Not invented here’ - High performance in the past Innovation: Introduction
  10. 10. Innovation: Introduction Questions, comments and feedback welcome: hildelies.balk@kb.nl http://libraryinnofactors.wordpress.com/

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