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Van technologie naar resultaat.
Ontbijtseminarie
HP Print Reboot event
05 December 2014
Van technologie naar resultaat.
Agenda
 08:00 Ontvangst met ontbijt
 08:30 Intro
 08:45 Voorstelling “Printing Innovati...
Van technologie naar resultaat.
Welkom in ons Business Center
Van technologie naar resultaat.
Printing Team
• Sales team
 Fabia Roman Internal Sales Consultant Printing
 Patrick Temm...
Van technologie naar resultaat.
Eurosys Printing
• We bestuderen het afdrukgedrag
• Analyseren de afdrukbehoeftes
• Opmaak...
Van technologie naar resultaat.
Van technologie naar resultaat.
Van technologie naar resultaat.
WHAT IS MPS?
MPS is a service experience in which clients
enjoy high-quality documents fro...
Van technologie naar resultaat.
Industry Statistics
Why Managed Print Services
The average annual document
costs are about...
Van technologie naar resultaat.
Print Challenges
Van technologie naar resultaat.
MPS Drivers
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without n...
Van technologie naar resultaat.
Current infrastructure
HP Deskjet 870Cxi
HP Deskjet 970Cxi
HP Deskjet 5550
HP LaserJet
5L,...
Van technologie naar resultaat.
Current infrastructure
management
Supplies order
Order confirmation
Incoming invoice
Suppl...
Van technologie naar resultaat.
Desired future state
Supplies order
Order confirmation
Incoming invoice
Supplies order
Inc...
Van technologie naar resultaat.
Do you know …?
• How many printers you use?
• How many pages you print,
copy and fax per m...
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without n...
Van technologie naar resultaat.
Indirect expenses
Direct costs
Cost-saving potentialindirectexpenses&
effort
directexpense...
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without n...
Van technologie naar resultaat.
HP Smart Printing Services
Based on a 12 to 60-month HP contract
Billing options: HP Level...
Van technologie naar resultaat.
The A3 Myth…
Paper output – a few quick facts and food for thought
• ~95% of documents is ...
Van technologie naar resultaat.
Smart Printing Services
Invoicing Options
HP Level Pay
(supplies usage)
HP Base+Click HP A...
Van technologie naar resultaat.
Smart Printing Services
Invoicing Options
HP Level Pay
(supplies usage)
HP Base+Click HP A...
Van technologie naar resultaat.
Some examples of %
coverage on documents
An e-mail: 0,17%C, 0,14%M, 0,01%Y, 5,3%B
Van technologie naar resultaat.
Some examples of % coverage
on documents
My CV (word file): 3,89% coverage (black)
Van technologie naar resultaat.
HP Services
• HP Premium Hotline for all contract-related enquiries
• HP Hardware Support ...
Van technologie naar resultaat.
HP Remote Monitoring –
appliance based
Customer network
Collecting usage
information and
m...
Van technologie naar resultaat.
Original HP Supplies
• Request for delivery
– By phone or e-mail
– Through HP Service Port...
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without n...
Van technologie naar resultaat.
Printing Trends and HP‘s offering
Mono to Colour
Single Function
to Multifunction
Mobility...
Van technologie naar resultaat.
Office climate change: transforming paper and digital processes to accelerate
workflows
HP...
Van technologie naar resultaat.Make it matter.
HP’s Office Printing Portfolio
HP Confidential
800 Series600-700 Series300-...
Van technologie naar resultaat.
How many users?
How many pages ?
Mono
LaserJet Pro
>15 users
LaserJet Enterprise
Color
Mon...
Van technologie naar resultaat.
HP Ink for SMB
& Enterprise?
Van technologie naar resultaat.
…step into the Myth and Truth of
InkJet technology…
Van technologie naar resultaat.
• The print waiting game is over.
• First page out – less than
9.5 seconds
• Laser-compara...
Van technologie naar resultaat.
• High-quality (e.g. sharpness)
• Water-resistant
• Resist smearing and fading
• Withstand...
Van technologie naar resultaat.
• HP OJ Pro & Enterprise X deliver up
to 50% lower cost-per-page than competitive
lasers.
...
Van technologie naar resultaat.
Inkjet printing is expensive
Designed for business with extensive reliability
testing and ...
Van technologie naar resultaat.
Inkjet printing is expensive
... consume much less
energy,
... need much less
packaging
.....
Van technologie naar resultaat.
HP PageWide Technology
• Integrated printhead and ink delivery
system
Reliable and hassle-...
Van technologie naar resultaat.
BLI X585 reliability test
Rune Vintervoll
Product Manager
LaserJet and Enterprise Solutions
Van technologie naar resultaat.
Amazing reliability
Very simple paper path with no sharp turns. No fuser or transfer belt....
Van technologie naar resultaat.
Amazing reliability
The test required all models in the test to print a total of 75.000 pa...
Van technologie naar resultaat.
Amazing reliability
Number of interventions 36 63 61 55 43
Van technologie naar resultaat.
Conclusion: Replacement
of older printers can lead
to cost savings.
• Printer upgrade can ...
Van technologie naar resultaat.
HP Officejet for the Enterprise?
Yes!
For good reasons!
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without n...
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Ontbijtseminarie printing 05 12-14

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Ontbijtseminarie printing 05 12-14

  1. 1. Van technologie naar resultaat. Ontbijtseminarie HP Print Reboot event 05 December 2014
  2. 2. Van technologie naar resultaat. Agenda  08:00 Ontvangst met ontbijt  08:30 Intro  08:45 Voorstelling “Printing Innovation gamma” & “Digitalisering”  09:45 Pauze  10:00 Uitleg Smart Printing Services (SPS)  11:00 Q&A  11:15 Live Demo’s HP Officejet ProX
  3. 3. Van technologie naar resultaat. Welkom in ons Business Center
  4. 4. Van technologie naar resultaat. Printing Team • Sales team  Fabia Roman Internal Sales Consultant Printing  Patrick Temmerman External Sales Consultant Printing  Danny Willekens External Sales Consultant Printing • Technische Afdeling  Ivita Skillteam Benelux • HP Hewlett Packard  Sales support & SPS (Smart Printing Services)
  5. 5. Van technologie naar resultaat. Eurosys Printing • We bestuderen het afdrukgedrag • Analyseren de afdrukbehoeftes • Opmaak Studie • Kosten besparen • Gebruikscomfort verhogen • Wij ‘ontzorgen’ uw printerpark. Eurosys Printing
  6. 6. Van technologie naar resultaat.
  7. 7. Van technologie naar resultaat.
  8. 8. Van technologie naar resultaat. WHAT IS MPS? MPS is a service experience in which clients enjoy high-quality documents from an optimized infrastructure with little headache, hassle or downtime. This allows clients to do what they do best. Hardware Buy/Lease Supplies Service Solutions Multi-year Cost Per Page contract
  9. 9. Van technologie naar resultaat. Industry Statistics Why Managed Print Services The average annual document costs are about 5% of an enterprise’s revenue (IDC) Costs as a percent of revenues (by industry) Legal/Advertising 14%15% 10% 5% 0% Computer/Data services 10% Cross-industry average 5.9% Media & entertainment 4% Petroleum <1% Source: ALL Associates Group, November 2011 The average cost of information theft to corporations is $2.7 Million per incident (Ponemon Institute) This includes legal costs, lost opportunity costs, costs to investigate, and costs to update security requirements. Source: Ponemon Institute, 2011 $6 Million in time lost annually in reformatting information (IDC) • $27,287 spent per knowledge worker per year on searching for and analyzing information • Assuming a 1,000 employee organization Source: IDC, 2011 Printer support is 10% of the typical IT staff workload in an unmanaged environment (Photizo) 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 0 1,000 2,000 3,000 Companysize(employees) Annual hours spent supporting print devices Source: Photizo Group Analysis, 2012
  10. 10. Van technologie naar resultaat. Print Challenges
  11. 11. Van technologie naar resultaat. MPS Drivers
  12. 12. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The situation TODAY
  13. 13. Van technologie naar resultaat. Current infrastructure HP Deskjet 870Cxi HP Deskjet 970Cxi HP Deskjet 5550 HP LaserJet 5L, 6L, 5N Epson SC870 Epson AcuLaser 4000 Canon iR5000 HP LaserJet 4050tn Lexmark Z51 Canon BJC-70 HP Deskjet printers Xerox DC432ST HP Color LaserJet 4550N HP LaserJet 4+, 5, 4000N Canon BJC-4000 Epson SC900 Lexmark Optra T522 HP LaserJet 5SiMX HP LaserJet 5000tn Canon GP series Kyocera FS-7000 Canon i6500 • Huge number of devices • Different models, drivers, supplies • Complex environment
  14. 14. Van technologie naar resultaat. Current infrastructure management Supplies order Order confirmation Incoming invoice Supplies order Incoming invoice Incoming invoice Request for proposal Service call Supplies order Supplies order Incoming invoice Request for proposal Service call Order confirmation Incoming invoice Supplies order Incoming invoice Request for proposal Supplies order Service call Incoming invoice Request for proposal Supplies order Order confirmation Supplies order Service call Service call Request for proposal Supplies order Order confirmation Request for proposal Service call Incoming invoice Service call Supplies order Order confirmation • Numerous activities • High management effort • Low availability
  15. 15. Van technologie naar resultaat. Desired future state Supplies order Order confirmation Incoming invoice Supplies order Incoming invoice Incoming invoice Request for proposal Service call Supplies order Supplies order Incoming invoice Request for proposal Service call Order confirmation Incoming invoice Supplies order Incoming invoice Request for proposal Supplies order Service call Incoming invoice Request for proposal Supplies order Order confirmation Supplies order Service call Service call Request for proposal Supplies order Order confirmation Request for proposal Service call Incoming invoice Service call Supplies order Order confirmation Imagine if all of these tasks were managed by a strong partnership between your trusted advisor and HP!
  16. 16. Van technologie naar resultaat. Do you know …? • How many printers you use? • How many pages you print, copy and fax per month/year? • How often you order supplies? • What an internal order and other operating expenses cost? • How the management and stock- keeping of supplies happens? • How much time you spend on service and maintenance work? • And: what are your total costs?
  17. 17. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. DOCUMENT PRODUCTION COSTS
  18. 18. Van technologie naar resultaat. Indirect expenses Direct costs Cost-saving potentialindirectexpenses& effort directexpenses planning & control asset management downtimes operating expenses on service rfp, ordering, invoicing, etc. warehousing (logistics, etc.) stock-keeping supplies service & support maintenance hardware incl. financing plan& control downtimes invoicing (monthly/quarterly) logistics supplies service & support maintenance hardware inkl. financing indirect savings (based on process optimisation) direct savings (based on device redeployment) HPPartnerMPS planning & control downtimes invoicing logistics supplies service & support maintenance hardware incl. financing
  19. 19. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. HP Smart Printing Services: a Pay Per Use Solution THE CONCEPT
  20. 20. Van technologie naar resultaat. HP Smart Printing Services Based on a 12 to 60-month HP contract Billing options: HP Level Pay, HP Base+, HP All In Based on a financing or reseller contract A full service package for document processing environments - Premium Hotline - Hardware Support Services - Maintenance Services - Management with (opt.) HP Remote Monitoring - HP Service Portal - Installation Services (opt.) HP Services - Toner cartridges - Ink cartridges - Maintenance kits Original HP Supplies - HP Commercial Product Portfolio - HW purchase or lease: financing with HP Financial Services or other financing provider HP Hardware - Deployment - Infrastructure/ Fleet Management Optional (examples): - Assessment & Design - Education - Additional Services Partner Services
  21. 21. Van technologie naar resultaat. The A3 Myth… Paper output – a few quick facts and food for thought • ~95% of documents is A4 => why install A3 everywhere? Bigger devices are more expensive, take up more footspace, and consume more electricity • 67% of all printed documents are less than 3 pages… => warm-up time and FPO is key, not rated engine speeds! • >85% of documents are printed, not copied.. => why place MFPs everywhere, printers have their place too in a well- balanced fleet • Only 20% of copiers/MFPs are used at their rated capacity, rest is underused => why pay more for devices that remain idle most of the time? • Color remains far more expensive than b&w (mono) => huge opportunities for cost-savings when deployed /managed wisely Paper document production – office environment – copier/laser printer/MFP
  22. 22. Van technologie naar resultaat. Smart Printing Services Invoicing Options HP Level Pay (supplies usage) HP Base+Click HP All In Quotation Periodic fee Base fee + Variable, page charge Fixed price per page for a minimum volume Under-consumption Lower monthly fee following year Fixed price per page Minimum volume (pages) applies Over-consumption One-off charge Fixed price per page Metering Delivered supplies Page counts Page counts Invoicing Model 1 year
  23. 23. Van technologie naar resultaat. Smart Printing Services Invoicing Options HP Level Pay (supplies usage) HP Base+Click HP All In Quotation Periodic fee Base fee + Variable, page charge Fixed price per page for a minimum volume Under-consumption Lower monthly fee following year Fixed price per page Minimum volume (pages) applies Over-consumption One-off charge Fixed price per page Metering Delivered supplies Page counts Page counts Invoicing Model 1 year Only HP offers this invoicing option  No minimum commitments  Pay only what is used  Easy budgeting Fixed payments for each year  Transparent and fair visibility with HP Service Portal
  24. 24. Van technologie naar resultaat. Some examples of % coverage on documents An e-mail: 0,17%C, 0,14%M, 0,01%Y, 5,3%B
  25. 25. Van technologie naar resultaat. Some examples of % coverage on documents My CV (word file): 3,89% coverage (black)
  26. 26. Van technologie naar resultaat. HP Services • HP Premium Hotline for all contract-related enquiries • HP Hardware Support Services including all parts and labour, and flexible response times: – 4-hour response time – Next-day response time • HP Service Portal – Web-based contract- and usage information portal • HP Remote Monitoring Services – Proactive maintenance kit replacement – Full automatic supplies replenishment – Automatic page counting HP Smart Printing Services contains all services for HP products to help you optimize your printing output.
  27. 27. Van technologie naar resultaat. HP Remote Monitoring – appliance based Customer network Collecting usage information and maintenance needs! HP Contract Database Communication Disposition Original HP Supplies delivery Onsite maintenance HP Remote Monitoring Server (Appliance), for large fleets
  28. 28. Van technologie naar resultaat. Original HP Supplies • Request for delivery – By phone or e-mail – Through HP Service Portal – Automatically by HP Remote Monitoring • Delivery within 48 hours onsite to the customer’s dock (“cross dock”) HP Smart Printing Services ensures a continuous supply chain, delivering all Original HP Supplies and maintenance kits on demand.
  29. 29. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Printing trends and HW offering The right product in the right place
  30. 30. Van technologie naar resultaat. Printing Trends and HP‘s offering Mono to Colour Single Function to Multifunction Mobility Digitisation of paper Security & Compliance Environmental Friendliness Completely refreshed MFP portfolio Color technologies Ink & Laser based Flow MFPs & HP Capture solutions On board and optional Printing security Variety of HP Wireless print technologies (ePrint, NFC...) HP Energy Saving Technologies and recycling
  31. 31. Van technologie naar resultaat. Office climate change: transforming paper and digital processes to accelerate workflows HP LaserJet Enterprise flow MFPs • Single-pass duplex scan • HP EveryPage • ADF extended life (3X), high capacity (2X) • Integrated keyboard • On-board OCR • Scan to SharePoint® 1. Single-pass duplex and robust ADF make capture easy 2. HP EveryPage guarantees every page via ultrasonic double-feed detection 1. Easily enter metadata with convenient pull-out keyboard 2. Image preview allows view, zoom, edit & reorder of pages at the 8” color touch screen 1. On-board OCR turns paper into editable documents 2. Advanced image processing for pristine scans 3. Scan to SharePoint®, e-mail, fax, network folder flow MFP M525ccolor flow MFP M575c Best in Class Scanning Easy and Accurate Data Entry Unequaled Processing and Routing
  32. 32. Van technologie naar resultaat.Make it matter. HP’s Office Printing Portfolio HP Confidential 800 Series600-700 Series300-400100-200 Series 500 Series DEPARTMENTWORKGROUPSMALL WORKTEAMPERSONAL Pro(fessional) Branded OfficeJet, LaserJet and Scanjet 15-60 Users 46-56ppm <1-6 cents 10k-50k 10-30 Users 40-50ppm 4-8 cents 2k-12k 3-10 Users 18-35ppm 6-15 cents 750-3k 51-70ppm 30k-60k 6-16 Users 30-45ppm 6-10 cents 2k-6k Enterprise Branded LaserJet and Scanjet IT Managed SMB and Enterprise 8“ MFP panels, scan-optimized Flow MFP‘s HP FutureSmart and OXP, Enterprise security, features and solutions Light Production 1-5 Users Speed <25 ppm CPP 7-20 cents RMPV 200-1k S900 series Unmanaged SMB 3“-4.3“ MFP panels, SMB features and solutions
  33. 33. Van technologie naar resultaat. How many users? How many pages ? Mono LaserJet Pro >15 users LaserJet Enterprise Color Mono or Color? Officejet Pro Officejet Pro X 1-5 users 3-15 users LaserJet Pro 200 LaserJet Pro 400 Alternatives: 250-2K p/m 1K-6K p/m Officejet Ent X LaserJet Ent 500 3-15 users 2K-6K p/m Full enterprise capabilities
  34. 34. Van technologie naar resultaat. HP Ink for SMB & Enterprise?
  35. 35. Van technologie naar resultaat. …step into the Myth and Truth of InkJet technology…
  36. 36. Van technologie naar resultaat. • The print waiting game is over. • First page out – less than 9.5 seconds • Laser-comparable (ISO) print speeds 42 ppm. • Draft speeds even faster…70 pages per minute! Myth: Inkjets (Ink print technology) are slow. Truth: HP Officejet Pro X are faster than most Laser Printers! Only the paper moves
  37. 37. Van technologie naar resultaat. • High-quality (e.g. sharpness) • Water-resistant • Resist smearing and fading • Withstand highlighter use HP OJ Enterprise Ink adheres to plain paper and provides very good color print results Inkjet printing is expensive Myth: Inkjets (Ink print technology) do not produce high quality output. Truth: HP Officejets Pro & Ent X do provide high quality out put!
  38. 38. Van technologie naar resultaat. • HP OJ Pro & Enterprise X deliver up to 50% lower cost-per-page than competitive lasers. • Long-lasting ink supplies • Cartridges deliver yields on par with comparable devices • Black: 10.000 pages (OJ Pro X: 9.200 pages) • Color: 6.600 pages (OJ Pro X: 6600 pages) Deskjet 190 pages HP301 Officejet Pro 2300 pages HP950XL Officejet Pro X 9200 pages HP970X Inkjet printing is expensive Officejet Enterprise X 10000 pages HP980X Myth: Inkjets (Ink print technology) are expensive. Truth: HP Officejets Ent X provide up to half Cost Per Page (CPP) vs Laser Printers of same class!
  39. 39. Van technologie naar resultaat. Inkjet printing is expensive Designed for business with extensive reliability testing and superior usability; same as on LaserJet. • High-quality materials • Moving parts minimized (via HP Page Wide Technology) • Similar input tray, same durable pick mechanism as HP LaserJet printers • Easy supplies installation • SAME as HP LaserJet: • Firmware (FutureSmart) and upgradeability • Scanner • UPD • Control panel • ... Myth: Inkjets (Ink print technology) are not reliable. Truth: HP Officejets Ent X provide LaserJet- like durability and reliability!
  40. 40. Van technologie naar resultaat. Inkjet printing is expensive ... consume much less energy, ... need much less packaging ... need much less storage space than Laser Printers! Savings of up to 50% of energy • Reduced moving parts • No fuser, no heating Saving space • Less packaging material – easy to recycle • Cartridge space 10 times smaller Also HP OJ Pro & Enterprise X
  41. 41. Van technologie naar resultaat. HP PageWide Technology • Integrated printhead and ink delivery system Reliable and hassle-free performance – Prints page in single pass with fixed print head – Only the paper moves – Built in redundancy for quality—every nozzle has an adjacent back up – No consumables except ink Breakthrough ink technology Printhead contains an array of ten 4-color dies. Each die has 4,224 ink ejectors (1,200 per inch), 42,240 ink ejectors total. Output bin All-pigment inks in four colors Print zone Servicing station Servicing station Main paper tray 2 paper path MP tray 1 paper path Internal duplex paper path Optional tray 3 paper path
  42. 42. Van technologie naar resultaat. BLI X585 reliability test Rune Vintervoll Product Manager LaserJet and Enterprise Solutions
  43. 43. Van technologie naar resultaat. Amazing reliability Very simple paper path with no sharp turns. No fuser or transfer belt. Paper is only moving part
  44. 44. Van technologie naar resultaat. Amazing reliability The test required all models in the test to print a total of 75.000 pages “The HP model was the only one to complete testing with no misfeeds, malfunctions or service required, while each of the other models experienced multiple misfeeds and one required two service calls”
  45. 45. Van technologie naar resultaat. Amazing reliability Number of interventions 36 63 61 55 43
  46. 46. Van technologie naar resultaat. Conclusion: Replacement of older printers can lead to cost savings. • Printer upgrade can lead to better performance and higher total cost savings • Consider HP Officejet Pro X or Enterprise X: • Print at twice the speed1 and half the cost2 of lasers • Powered by proven HP Page Wide Technology, it prints at astounding speed of up to 70 pages per minute1 • Network-ready and energy efficient • Ready for the enterprise with additional printing solutions options 1 Comparison based on manufacturer’s published specs of fastest available colour mode as of Mar 2012. Includes colour laser MFPs <€1,000 and colour lasers <€800 avail. Mar 2012 based on market share by IDC Q1 2012 and HP testing in fastest colour mode. Test fi le ISO 24734 from sample four-page category 2 Cost per page (CPP) claim is based on the majority of colour laser MFPs <€1,000 and colour laser printers <€ 800 excluding VAT as of March 2012, ISO yield based on continuous printing in default mode based on market share as reported by IDC as of Q1 2012. For more information, see www.hp.com/go/learnaboutsupplies
  47. 47. Van technologie naar resultaat. HP Officejet for the Enterprise? Yes! For good reasons!
  48. 48. © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Thank you … for attention

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