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Many times we find our capability as testers being measured on our ability to help a project or program deliver to budget and on time. A lot of the time one key measurement is not included: Quality. How many of us are given quality objectives to achieve? Not many in my experience.
This presentation looks at quality - it attempts to define it, and uses real life examples to help us understand quite how complex a subject this is. Focus is also given to looking at how some companies have made it very simple and are using their product quality to gain real market advantage.