Today’s webinar is presented by Shmuel Gershon and he will
discuss Recording Your Story: Note Taking Principles
Welcome to...
Recording Your Story: Note Taking in Software
Tests
Shmuel Gershon, Testing Engineer, Intel (Israel)
A testing engineer te...
Q&A
www.eurostarconferences.com
If you have a question, the control panel on the right has a Questions
box. All questions ...
How can I get the
slides?
www.eurostarconferences.com
Slides and all materials will be posted on the EuroSTAR website as w...
Join the conversation on Twitter
#esconfs
@esconfs
@sgershon
www.eurostarconferences.com
Continue the conversation with th...
@esconfs
#esconfs www.eurostarconferences.com
About Shmuel – Indicators and Metrics
0
100
200
300
400
Facebook Friends
0
2...
@esconfs
#esconfs www.eurostarconferences.com
About Shmuel –
Let’s try again!
@esconfs
#esconfs www.eurostarconferences.com
About Shmuel – Biographic Notes
• Claims more than 34 years
of experience
• ...
@esconfs
#esconfs www.eurostarconferences.com
Good stories
require good notes!
Same happens in your
professional life and ...
@esconfs
#esconfs www.eurostarconferences.com
Why taking notes
Ou
•
•
Inwards
• Notes
• introspection/reflectio
n tools
• ...
@esconfs
#esconfs www.eurostarconferences.com
Learning to Take Notes
The Process of
Adequate Note Taking is
• Self-Calibra...
@esconfs
#esconfs www.eurostarconferences.com
Learning to Take NotesThe tool is not the master!
Shmuel’s note-take mediums...
@esconfs
#esconfs www.eurostarconferences.com
<Content-Type: Time Context>
Remember, notes act as
• Historical Account
• E...
Take notes as you go
Taking notes upon events
Taking notes after the fact
"You have to give yourself
permission to write f...
@esconfs
#esconfs www.eurostarconferences.com
Good Note-Taking Principles!
Intrinsic Principles:
• Complete Phrases
• One-...
Simple
Tools
Complex
tools
@esconfs
#esconfs www.eurostarconferences.com
Note-Taking Tools
If notes are hard to take – one...
@esconfs
#esconfs www.eurostarconferences.com
Can’t we just record everything?
• Additional Pros:
• You don't miss details...
@esconfs
#esconfs www.eurostarconferences.com
Note-Taking Examples
Taken as a whole, with sporadic
memory flashes, the not...
@esconfs
#esconfs www.eurostarconferences.com
Note-Taking Examples
• 3rd Jan 1805.
• Some Buffalos came near our
fort, 9 m...
@esconfs
#esconfs www.eurostarconferences.com
Note-Taking Examples
?
www.eurostarconferences.com
Questions?
@esconfs
#esconfs
EuroSTAR Webinar Archive
Access almost 70 on-demand software testing webinars by the world's leading
testing experts. Topi...
The EuroSTAR Community.
Are you a member?
Did you know we have an online resource area with almost …
www.eurostarconferenc...
www.eurostarconferences.com
Are you coming to Gothenburg?
Join us in the Swedish Exhibition &
Congress
Centre, Gothenburg,...
Have you seen the latest competition?
You and 3 of your team could be joining us at the 2013 EuroSTAR Conference!
Entering...
Don’t miss these great savings, book your ticket today!
Plus Make even bigger savings when you register for the Group disc...
Credits/Sources
• Michael Bolton’s Tweets:
https://twitter.com/michaelbolton/status/353113919264534529
, https://twitter.c...
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'Reporting your Story: Note Taking in Software Tests' with Shmuel Gershon

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If testing is providing information, good testing includes improving the way we record and report this information.

Testing notes take many forms. Some tests or testers inform a dry pass/fail, other come back with a touching story about feelings, others end up with a bug report.

In this webinar, we'll try to explore what types of notes can be important for testers, and learn practical hints on how to take these notes. These hints are based on experience and observations, and also on the way professionals from different domains like journalism or education take their own notes.



We will also cover some comments on how to learn and practice a skill that (for good and bad) is already ingrained and set deep into our day to day habits.

Whether you feel that your notes are incomplete, or if in contrast you feel you take complete notes, this webinar will give you hints that you can take into practice right away to take it one little step forward.

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  • Context Time Past Future Present
  • Pen &amp; PaperRapid ReporterNotepadSession TesterOneNoteVisualization Methods Lists Mind-Maps (hierarchy) Tables (cross-relationship) Timelines Flow charts
  • Thomas Lake (for &quot;The Debtor&quot;) &quot;
  • 'Reporting your Story: Note Taking in Software Tests' with Shmuel Gershon

    1. 1. Today’s webinar is presented by Shmuel Gershon and he will discuss Recording Your Story: Note Taking Principles Welcome to the EuroSTAR July Webinar Series www.eurostarconferences.com This webinar is due to start at 2pm. Make sure you stick around at the end for the Q&A session and continue the conversation with the speaker on Twitter after the show! @esconfs #esconfs
    2. 2. Recording Your Story: Note Taking in Software Tests Shmuel Gershon, Testing Engineer, Intel (Israel) A testing engineer technical leader at Intel Corporation, Shmuel Gershon tests firmware and software, coaches teams and helps friends. Shmuel is convinced that the most significant factor in our quest for quality is people, not features or technology. This observation made him pay special attention to how people read or write testing notes. Find his writings about software testing at http://testing.gershon.info and the "Rapid Reporter" exploratory testing note-taking tool at http://testing.gershon.info/reporter www.eurostarconferences.com @esconfs #esconfs
    3. 3. Q&A www.eurostarconferences.com If you have a question, the control panel on the right has a Questions box. All questions will be answered at the end of the presentation. The GoToWebinar attendee interface is made up of two parts. The Viewer Window shows the presenter’s screen. The Control Panel is where attendees can interact and ask questions. The webinar will be recorded and you will be notified via email when it is available. @esconfs #esconfs
    4. 4. How can I get the slides? www.eurostarconferences.com Slides and all materials will be posted on the EuroSTAR website as well as emailed to you. @esconfs #esconfs
    5. 5. Join the conversation on Twitter #esconfs @esconfs @sgershon www.eurostarconferences.com Continue the conversation with the speaker on Twitter after the show! @esconfs #esconfs
    6. 6. @esconfs #esconfs www.eurostarconferences.com About Shmuel – Indicators and Metrics 0 100 200 300 400 Facebook Friends 0 200 400 600 800 1000 LinkedIn Contacts Facebook Twitter LinkedIn Real Life Stuff Shmuel Tries Pass Fail Uncertain
    7. 7. @esconfs #esconfs www.eurostarconferences.com About Shmuel – Let’s try again!
    8. 8. @esconfs #esconfs www.eurostarconferences.com About Shmuel – Biographic Notes • Claims more than 34 years of experience • ~15 of them employed • His main occupation is software, and testing. Which means he deals with people. • Works in a team of ~20 at Intel in Jerusalem • Shmuel also likes flying kites – and riding caster boards! • An avid reader and obsessed note-taker
    9. 9. @esconfs #esconfs www.eurostarconferences.com Good stories require good notes! Same happens in your professional life and work routine. Good notes reframe the question of… “What Have You Done?”
    10. 10. @esconfs #esconfs www.eurostarconferences.com Why taking notes Ou • • Inwards • Notes • introspection/reflectio n tools • help you understand • help you remember • keep you focused
    11. 11. @esconfs #esconfs www.eurostarconferences.com Learning to Take Notes The Process of Adequate Note Taking is • Self-Calibrating • Our Best ally: • consciousness and intentionality • Be deliberate on every note!
    12. 12. @esconfs #esconfs www.eurostarconferences.com Learning to Take NotesThe tool is not the master! Shmuel’s note-take mediums: • Physical Pocket Notebooks • Computer • Rapid Reporter • Notepad • OneNote • Email • Blog • Pulse Digital Pen • Cellphone notes • Post Its • Book Margins • Napkins!
    13. 13. @esconfs #esconfs www.eurostarconferences.com <Content-Type: Time Context> Remember, notes act as • Historical Account • Evidence Records • Line of Thoughts • Preparations • Record of Path to Aim (& Gives Aim to Aimlessness) • Communication Devices • Future Planning
    14. 14. Take notes as you go Taking notes upon events Taking notes after the fact "You have to give yourself permission to write freely.“ "If you get stuck, write 'I see' or 'I wonder' and fill in your own blanks." @esconfs #esconfs www.eurostarconferences.com What to include • Steps Performed • Trials Done • Problems Encountered • Questions Found • Solutions Achieved • Assumptions Inferred • Offenses Taken • X perfect • X lacking • > Adequate • Fit for Purpose • Debrief? • Audit? • Drawer? <Content-Type: Substance>
    15. 15. @esconfs #esconfs www.eurostarconferences.com Good Note-Taking Principles! Intrinsic Principles: • Complete Phrases • One-Liners • Intentional • Self Organizing • == Self-Classifying I – Important C - Content A - Assessment Setup, Note, T est, Bug, Ques tion...
    16. 16. Simple Tools Complex tools @esconfs #esconfs www.eurostarconferences.com Note-Taking Tools If notes are hard to take – one does not take good notes. • Pen & Paper • Rapid Reporter • Notepad • Session Tester • OneNote • Visualization Methods • Lists • Mind-Maps (hierarchy) • Tables (cross- relationship) • Timelines • Flow charts
    17. 17. @esconfs #esconfs www.eurostarconferences.com Can’t we just record everything? • Additional Pros: • You don't miss details • Well… many details are not recorded • And why the FOMO? • No need to work! • Additional Cons: • Tell me what you think, not what you did • Poor reviewability We can't understand why students tape lectures. They're not only unreliable, th ey're a waste of time. These tools do not implement “the web of abstract concepts” hiding behind. Rapid Reporter is like the Pilot's log. BB Test Assistant is like the flight data recorder. Taping encourages lazy note- taking and, there fore, lazy listening.
    18. 18. @esconfs #esconfs www.eurostarconferences.com Note-Taking Examples Taken as a whole, with sporadic memory flashes, the notes seem to tell the story: • Rain all night until dawn. • By noon the sun burns through, perfect day, not even humid. • Steadman is now worried about fire. • I obtained copies of Yamma's first divorce petition and subsequent dismissal. • Steele told me about Rev. Jackson and the 6000 check. • The Boston Globe reported on LaFrance's connection with Swindall."
    19. 19. @esconfs #esconfs www.eurostarconferences.com Note-Taking Examples • 3rd Jan 1805. • Some Buffalos came near our fort, 9 men went out but killed none of them. • 1 of the men killed a beautiful white hare which is common in this country. • …
    20. 20. @esconfs #esconfs www.eurostarconferences.com Note-Taking Examples
    21. 21. ? www.eurostarconferences.com Questions? @esconfs #esconfs
    22. 22. EuroSTAR Webinar Archive Access almost 70 on-demand software testing webinars by the world's leading testing experts. Topics include…. www.eurostarconferences.com Agile, Automation, Test Management, Process Improvements, Risk-based Testing, Performance Testing, Test Documentation, Cloud Testing, Session-based Testing, Weekend Testers Visit the archive! http://www.eurostarconferences.com/community/member/webinar-archive @esconfs #esconfs
    23. 23. The EuroSTAR Community. Are you a member? Did you know we have an online resource area with almost … www.eurostarconferences.com 600 software testing presentations, 70 topical webinars, over 40 videos and podcasts and 25 expert eBooks Do you know that membership is completely free and you can access these premium testing resources anytime? Join today! http://www.eurostarconferences.com/community/ member @esconfs #esconfs
    24. 24. www.eurostarconferences.com Are you coming to Gothenburg? Join us in the Swedish Exhibition & Congress Centre, Gothenburg, Sweden from the 04-07 November for the 21st annual EuroSTAR Conference. Visit www.eurostarconferences.com for more information on what you can expect to see at Europe’s largest software testing event! @esconfs #esconfs Book before Sept
    25. 25. Have you seen the latest competition? You and 3 of your team could be joining us at the 2013 EuroSTAR Conference! Entering is easy! Just send us a short video (2 minutes approx.) demonstrating how your team works together to meet goals or solve problems. Deadline for entries is Wednesday, August 14th! More information here: http://www.eurostarconferences.com/content/teamstar-2013@esconfs #esconfs
    26. 26. Don’t miss these great savings, book your ticket today! Plus Make even bigger savings when you register for the Group discount where every 5th attendee goes free! For more information on the Conference Programme and pricing options go to www.eurostarconferences.com@esconfs #esconfs
    27. 27. Credits/Sources • Michael Bolton’s Tweets: https://twitter.com/michaelbolton/status/353113919264534529 , https://twitter.com/michaelbolton/status/353108582532792320 • Napkin: http://www.samueltextor.ch/EVB-Napkin

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