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GIS for Revenue Collection and Management

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GIS for Revenue Collection and Management

Presentation by Rajesh Mathur, Vice Chairman, Esri India (NIIT GIS Ltd) at 'ICT for Urban Governance' conference on how GIS can be used by municipal corporations / urban local bodies for enhancing revenue collection and management. The presentaion addresses following key aspects:
• How can ICT help in the collection and management of ULB revenues, especially property tax?


• What have been some of the more successful initiatives in this regard?


• What are the key issues and challenges in the Indian context?

Presentation by Rajesh Mathur, Vice Chairman, Esri India (NIIT GIS Ltd) at 'ICT for Urban Governance' conference on how GIS can be used by municipal corporations / urban local bodies for enhancing revenue collection and management. The presentaion addresses following key aspects:
• How can ICT help in the collection and management of ULB revenues, especially property tax?


• What have been some of the more successful initiatives in this regard?


• What are the key issues and challenges in the Indian context?

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GIS for Revenue Collection and Management

  1. 1. Revenue Collection and Management Rajesh C Mathur Vice Chairman, NIIT GIS Ltd (Esri India)
  2. 2. Agenda • Charter for a Municipal corporation • Realizing potential of Property Tax • GIS for Property taxation • Case study • Learning’s, Recommendations and Way forward
  3. 3. The World Is Facing Many Challenges Increasing • Population • Consumption • Land Use Conflicts • Pollution • Health Needs Declining • Resources • Diversity • Natural Areas • Security . . . GIS Provides Many Solutions To Help
  4. 4. 48% of World Population Lived in Urban Areas in 2003 ( 3 Billion People) Source: World Bank
  5. 5. 48% of World Population Lived in Urban Areas in 2003 ( 3 Billion People) 4.1 Billion People (55% of population) Will Live in Cities by 2020 Source: World Bank
  6. 6. As High as 40% of India’s Population will Live in Cities by 2021 Source: Economic Times
  7. 7. Challenges for the City Planners • Housing • Public Utilities: - Water - Power - Sewerage - Solid Waste Management • Transportation • Healthcare • Environment Protection • Law Enforcement • Disaster Management • Security And Raising Capital to Fund the Investment
  8. 8. Municipal revenues sources • Exclusive taxes - Property tax - Profession tax - Entertainment tax* - Advertisement tax* • Revenue-shared taxes - All taxes on goods and services levied by the state government** • Non-tax revenue - User charges - Trade licensing fee - FSI charge/Betterment charge/Impact fee/Development charge *if not subsumed under the GST. ** including value added tax (VAT)/sales tax, stamp duty, electricity, purchase tax, luxury tax, taxes on lottery, betting and gambling, entry laxes in lieu of octroi, etc. Note: FSI stands for floor space index.
  9. 9. Need to strengthen ‘Own revenue’ sources Declining Share of Own Revenue
  10. 10. Property tax not being realized to its full potential • Poor assessment rate • Weak collection efficiency • Need for better methods for property valuation • Loss on account of exemptions How to overcome these challenges?
  11. 11. GIS can help in increasing property tax realization • Link data visually on a common platform • Easy, accurate collection of information • Covered areaPlot Area, Locality details, Width of facing roads etc • Less field visit for complaint redressal and other assessment purpose • Greater visibility through multiple dashboards • Transparency and consistency in tax assessment
  12. 12. Municipal GIS Solution for Property Tax Management Case of Kanpur Nagar Nigam Objective • Check property tax collection and track tax About KNN evaders • One of the largest industrial and commercial • Migrate to unit value tax system municipal corporations in Uttar Pradesh • Enhance quality of citizen services • Area: ~ 450 sq km • Population: 3 million • Improve efficiency, transparency and • Property tax is the primary accountability in their functioning source of Revenue Generation for Nagar Nigam
  13. 13. City Map - Full View
  14. 14. Wardwise Map of Kanpur
  15. 15. Municipal GIS Solution for Property Tax Management Case of Kanpur Nagar Nigam Approach • Creation of a GIS based spatial property database • Assessment data preparation using existing details and contact surveys • Re-numbering of properties • Applications for property database repository management and tax assessment • Interactive web-GIS system for online property tax calculation and payment
  16. 16. GIS Implementation Process 1 2 Needs GIS 3 4 5 Implementation Pilot Full Assessment Requirements Alternatives and Project Implementation Analysis Specifications
  17. 17. Project Implementation Phases PHASE – I : Requirement Analysis • User Requirement Study • System Design • Database Modeling • Database and Application Design • Functional Design PHASE – II: Development • Data Creation • Configuration • Customization/Application Development • Test cases and Testing • Integration • Pilot Implementation • User Acceptance Test PHASE – III: Implementation • Enterprise Wide Implementation • User Training • Transfer of Technology • Support
  18. 18. Realizing returns from GIS investments “3 times increase in property based tax revenues”
  19. 19. Challenges • Limited awareness amongst local residents about their key property details • Change Management {Internal & External -- building awareness on long-term benefits} • Support of staff in survey and data collection • Accessing and integrating legacy data from various other departments • Need to build long-term vision, phased approach and management buy-in
  20. 20. Learning’s, Recommendations and Way forward • Re-engineer business processes to implement key IT initiatives • Creation of standardized workflows e.g. mandate GIS updates in any property related transactions • Maintain active and accurate database of taxpayers to minimize leakages • Regular revaluation of base for levying property tax • Web-enablement of tax collection through online payment / computerized collection centres • Opportunities to reuse GIS database across other initiatives for ULBs
  21. 21. SLA One map An integrated online geospatial platform for providing reliable, timely and accurate location-based/GIS information and services to the public

Editor's Notes

  • •             How can ICT help in the collection and management of ULB revenues, especially property tax?•             What have been some of the more successful initiatives in this regard?•             What are the key issues and challenges in the Indian context?
  • In developed countries like Canada and the US, property tax revenues reach up to 3 to 4 per cent of GDP
  • A recent study based on a survey of 36 largest cities in India shows that the major factors contributing to poor realisation from property tax are poor assessment rate (56 per cent of the properties covered), weak collection efficiency (37 per cent of the property tax demand raised), flawed methods for property valuation, loss on account of exemptions (11.7 per cent), and poorenforcement (Mathur et al. 2009).
  • GIS based systems has the potential to link data visually on a common platformTransparency and consistency in tax assessment by reducing human interventionsEasy and accurate way of collecting key parameters required for tax calculation purpose, such as Covered area\\Plot Area, Locality details, Width of facing roads etcLess field visit for complaint redressal and other assessment purpose.Better report preparation facility such as mapping of defaulters or non- assessed propertiesFacility to calculate tax based on digitized areasBetter way of assigning new property / house numbers
  • Political, bureaucratic and public

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