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IT & Business Benefits of Cloud Faxing

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Your business needs fax. But doing it quickly, easily and cost-effectively? That can be tricky.

Cloud faxing can offer real advantages over fax machines and in-house fax server software, especially if you’re looking to:

-Simplify your ERP landscape and consolidate servers
-Free-up resources for core business activities
-Reduce infrastructure costs and unbudgeted spending
-Implement faxing as part of an ERP rollout or upgrade

View this webinar recording and learn how you can deploy faxing throughout your entire organization with features like real-time status and 24/7 year-round availability.

Published in: Technology, Business
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IT & Business Benefits of Cloud Faxing

  1. 1. © Esker 2013 #QuitPaper Cloud Fax IT and Business Benefits of Cloud Faxing www.esker.com CLOUD FAXING Diana Eagen June 2013
  2. 2. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaper Companies Still Use Fax?  Fax market growing – Predicted to reach $700 million in 2014 • 15.2% annual growth since 2009  Driven by: – Rise of IP – Unified communication initiatives – Regulations (HIPPA, etc) – Production faxing
  3. 3. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaper Why Fax is Still Needed  Supply chain efficiency – Bundling POs with other documents – Delivery to multiple recipients  Does your fax solution help with customer billing? – Bundling invoices with other documents – Subscription lists – Option for customers to receive via postal mail  Can your fax solution process inbound customer orders and vendor invoices? – Intelligent routing and prioritizing – Reporting on process metrics  Customer service – Access to documents for dispute resolution – Competitive advantage
  4. 4. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaper Why Fax is a Pain to IT Staff  Software vendor mergers and acquisitions  Products at end of life or no longer supported  Customer support issues  Asset management & TCO – Maintenance costs spiraling out of control – Multiple servers – Telephony costs – Telecom charges  Stability issues – What Disaster Recovery Plan?  Functional limitations – Scalability to support growth – Status notification – FOIP – Support for virtualization technologies  Too much paper – Hard copies – Manual filing
  5. 5. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaper What’s Behind the Move to the Cloud?  80% of IT budgets go to maintenance  Bandwidth and connectivity is there  Integration technology is available  Security standards (SSL) are proven  Tough economic times demand cost control and process efficiency
  6. 6. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaper Cost of Software vs. SaaS (Cloud Services) On Premise SaaS Hardware Purchase 9% Software License 16% Software Maintenance Implementation & Customization Hardware Maintenance Upgrade Costs 20% 25% 11% 19% Initial Set-up Traffic Fee 10% 65% Hidden Costs Customization 25%
  7. 7. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaperCloud Faxing Facts  Market for fax services will continue to grow by at least 15% to over $2 billion by 2016  Ability to send and receive faxes electronically  Capability to manage fax activity  Ability to integrate fax with business applications  Ability to help clients Go Green and quit paper
  8. 8. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaperBenefits of Cloud Faxing  Reduce fax-related costs and unbudgeted spend  Focus on core competencies  Improve disaster recovery strategy  Lay the foundation of data capture, workflow tools, postal mail automation & business process improvement
  9. 9. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaper Conventional Fax Process  Long and tedious manual faxing procedure  High dependence on production equipment  Printers  Fax machines  Dedicated fax lines, modems  High production and delivery costs  High maintenance associated with production means Traffic limitations List of Expenses Manual Touch Point Type number then wait Receipt Confirmation Manual Process Mr Johns Mr Johns Printing Archive copy Customers Suppliers Partners
  10. 10. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaper List of Expenses Fax on Demand Routine Mr Johns  Quick faxing procedure  No manual intervention  Fax delivery costs reduced by up to 50%  Overall fax production cost reduced by up to 98%  No downtime and peak traffic issues  No maintenance Customers Suppliers Partners Automatic Archive Esker on Demand Facility
  11. 11. IT and Business Benefits of Cloud Faxing Cloud Fax #QuitPaper Download the Full Presentation To view the full 50-minute presentation, click on the link below! Watch the Presentation

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