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5 simple tips for making
CUSTOMER SERVICE
EXTRAORDINARY
YOU’RE GONNA WANNA WRITE THIS DOWN…
#1—Use your customers as a resource.
#1—Use your customers as a resource.
If you’re looking for innovative ideas to improve your
customer service, why not listen to the people that know it
best… Your Customers!
#2—Change with the times.
#2—Change with the times.
Do you offer mobile support? Are you on social media? No?
Well… it may be time to rethink that.
#2—Change with the times.
Do you offer mobile support? Are you on social media? No?
Well… it may be time to rethink that.
56% of customers expect more options for obtaining service
According to a study by Accenture (2013 Global Customer Pulse Research Study)
#3—Make it personal.
Make customer service easy for your customers. Talk to
them… one on one. Offer tailored solutions to their needs.
#3—Make it personal.
Make customer service easy for your customers. Talk to
them… one on one. Offer tailored solutions to their needs.
You won’t regret it.
#4—Loyalty Programs. Do them.
Increase interest in customer loyalty programs by offering
them a head start. Give them more incentive leading into
the program to increase their likelihood to participate.
#5—Go for quality. Not quantity.
Have you ever said, “Wow, I’m so impressed with how
rushed my service was. I feel valued!” ??
#5—Go for quality. Not quantity.
Have you ever said, “Wow, I’m so impressed with how
rushed my service was. I feel valued!” ??
Yeah… your customers will probably
never say that either.
#5—Go for quality. Not quantity.
Have you ever said, “Wow, I’m so impressed with how
rushed my service was. I feel valued!” ??
Yeah… your customers will probably
never say that either.
The quality of a customer service experience is often
remembered by how helpful it was… not how quickly it
was delivered.
#5—Go for quality. Not quantity.
The quality of a customer service experience is often
remembered by how helpful it was… not how quickly it
was delivered.
You probably agree more
with this, right?
But wait—There’s more to learn…
Discover all of the tools needed for…
Customer Service Excellence
But wait—There’s more to learn…
Discover all of the tools needed for…
Customer Service Excellence

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5 Tips for Making Customer Service Extraordinary

  • 1. 5 simple tips for making CUSTOMER SERVICE EXTRAORDINARY YOU’RE GONNA WANNA WRITE THIS DOWN…
  • 2. #1—Use your customers as a resource.
  • 3. #1—Use your customers as a resource. If you’re looking for innovative ideas to improve your customer service, why not listen to the people that know it best… Your Customers!
  • 5. #2—Change with the times. Do you offer mobile support? Are you on social media? No? Well… it may be time to rethink that.
  • 6. #2—Change with the times. Do you offer mobile support? Are you on social media? No? Well… it may be time to rethink that. 56% of customers expect more options for obtaining service According to a study by Accenture (2013 Global Customer Pulse Research Study)
  • 7. #3—Make it personal. Make customer service easy for your customers. Talk to them… one on one. Offer tailored solutions to their needs.
  • 8. #3—Make it personal. Make customer service easy for your customers. Talk to them… one on one. Offer tailored solutions to their needs. You won’t regret it.
  • 9. #4—Loyalty Programs. Do them. Increase interest in customer loyalty programs by offering them a head start. Give them more incentive leading into the program to increase their likelihood to participate.
  • 10. #5—Go for quality. Not quantity. Have you ever said, “Wow, I’m so impressed with how rushed my service was. I feel valued!” ??
  • 11. #5—Go for quality. Not quantity. Have you ever said, “Wow, I’m so impressed with how rushed my service was. I feel valued!” ?? Yeah… your customers will probably never say that either.
  • 12. #5—Go for quality. Not quantity. Have you ever said, “Wow, I’m so impressed with how rushed my service was. I feel valued!” ?? Yeah… your customers will probably never say that either. The quality of a customer service experience is often remembered by how helpful it was… not how quickly it was delivered.
  • 13. #5—Go for quality. Not quantity. The quality of a customer service experience is often remembered by how helpful it was… not how quickly it was delivered. You probably agree more with this, right?
  • 14. But wait—There’s more to learn… Discover all of the tools needed for… Customer Service Excellence
  • 15. But wait—There’s more to learn… Discover all of the tools needed for… Customer Service Excellence