Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

erving.edisonjr.resumeupdate

91 views

Published on

  • Be the first to comment

  • Be the first to like this

erving.edisonjr.resumeupdate

  1. 1. Erving Edison Jr …………………………………….. 3220 Scotch Creek Rd, Coppell, TX 75019 – unit#217| (H) 3233276382 | edison.ejr@icloud.com To whom it may concern, I am a student at Arizona State University majoring in BIS/ Philosophy & Psychology. I have been in many positions that have allowed me to understand the workforce on all if not several levels. Each job is different, but one thing remains the same, and that’s attitude. I can provide:  An honest and professional demeanor.  Reliability and efficiency.  Perspective.  Ability to follow instructions with poise, while maintaining a leadership mentality. Sincerely, Erving L. Edison Jr.
  2. 2. ERVING EDISON JR ________________________________________________________________________ 3220 Scotch Creek Rd, Coppell, TX 75019 Cell: 3233276382 edison.ejr@icloud.com ProfessionalSummary Highly motivated, passionate customer service associate dedicated to ensuring complacency. Committed to personal growth and grade a assistance. Eleven years’ experience in the customer satisfaction and services field. Fluid ease when dealing with consumers. Skills  Ability to lift heavy objects  Mac OSX  Windows  Logic 9  Comic Life  Diverse Brand Knowledge Retention  Musician  Painter  Critical Thinking  Outstanding Social Skills Work History Dietary Assistant, 08/2015 to 03/2016 River Oaks Legend Senior Living – 1530 E Sandy Lake Rd | Coppell, TX 75019  Kitchen Management- My main objective goals for the day were providing clean crisp food-wear utensils for the occupants. My second objective was to bus tables, and my third objective was ensuring deliveries were accounted for and stored properly.  Time Management Skills- Three shifts throughout the day with only a certain time in between to get the dishes done.  Communication Skills- Daily interactions with chefs, food runners, residents and management.  Mentor- Trained replacement dietary assistant.  Meetings- Primary concerns restocking soap for the machine, and inventory. Customer Service Rep, 09/2013 to 01/2014 State Farm Corporation – 80 E Rio Salado Pkwy,Tempe, AZ 85281  High energy response team- received calls from accident victims in a fast paced environment.  Customer service professional- Handled customer concerns, complaints, transfers,tows, possessed empathy skills, and showed patience and flexibility.  Phone Etiquette- showed poise while maintaining professionalism and a calm demeanor, while usually frantic accident victims dealt with outside situations.  Education Maintenance- attended frequent reviews, daily meetings, and infrequent training sessions.
  3. 3. Intern, 11/2012 to 05/2013, E-World Entertainment – mockingbird lane  Cold Calling- Made phone calls to prospective vendors, radio stations, clothing companies, and prospective investors.  Public Relations- Scouted artists and attended events and on behalf of the brand.  Artist- Painted inside of studio  Tourist- Provided tours  Key holder Team Member/Associate, 10/2010 to 1/2011 Victoria’s Secret- The Domain, 11410 Century Oaks Terrace,Austin, TX 78758  Morning Shift- Unbox apparel, sort, and tag. Fill drawers appropriately. According to size and color.  Replenish- Stock emptying areas as needed.  Backroom- Bring floor associates specific items as called for, maintaining cleanliness, organizing, and assisting customers over the phone and while on the floor.  Brand Guiding- Reorganizing entire store when new products and sales become available.  Inventory- Create a complete list of items and goods in stock. Team Member/Associate, 04/2009 to 7/2010 Victoria’s Secret- Scottsdale Fashion Square, 7014 E Camelback Rd, Scottsdale, AZ, 85281  Morning Shift- Unbox apparel, sort, and tag. Fill drawers appropriately. According to size and color.  Replenish- Stock emptying areas as needed.  Backroom- Bring floor associates specific items as called for, maintaining cleanliness, organizing, and assisting customers over the phone and while on the floor.  Brand Guiding- Reorganizing entire store as when products and sales become available.  Inventory- Create a complete list of items and goods in stock. Babysitter, 2007 to 2008 David A. Marshall, Mary-Anne Marshall- Apache Junction, AZ  Responsibility- Prepare food, care for, including changing, finding age appropriate television shows, sticking to napping scheduling for a toddler. Delivery Driver, 2007 to 2008 Monarchs Flowers- 3306 S. McClintock Dr. Tempe, AZ, 85282  Drive flowers to residential and corporate locations during the holidays in a timely manner. Truck Driver, 2005 to current E-Magic Trucking- 11307 Southwest Blvd Los Angeles, CA, 90044  Deliver stock to homes.
  4. 4. Education High School Diploma: 2005 SouthWest Middle College High – 1600 W. Imperial Hwy. Los Angeles CA 90047 Arizona State University: Mill Ave & University Dr. Tempe AZ 85287 School of Letters & Sciences (Bachelors) of Interdisciplinary Studies Some Courses Completed Accomplishments Senior Class President: Los Angeles Southwest Middle College High School – 2005 Pledge Class President: Arizona State University Fraternity Delta Sigma Phi - 2009 History Student of the Year – 1999 State Farm Customer Service Certification - 2013

×