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IOD PARC: Achordus


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Using a large online conversation process for engagement and participation in organisational change

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IOD PARC: Achordus

  1. 1. Change: the conversationUsing a large online conversation process for engagementand participation in organisational change
  2. 2. Agendachange: the conversation Case Studies Discussion
  3. 3. IOD PARCAt IOD PARC, our key focus is to help our clientsunderstand and improve the impact they have.We do this working in partnership with clients, drawingfrom our heritage in results-based performance assessmentand organisation development.
  4. 4. IOD PARCstrategy culture leadership structure
  5. 5. The role of conversation in change“Everyone needs to struggle with the question of what kind offuture we want to create, and that vision is something that isalive and open to change. Vision is more a dialogue than adeclaration. It is an important conversation, a significant stretchof the imagination, and it needs to emerge as a collective work-in-progress from each unit. Once a vision is laminated, it loses itslife…..I finally realized that it was the act of creating a vision thatmatters, not so much the content of what it was” From Flawless Consulting, Peter Block
  6. 6. Using technologies in changeWhat do we mean by technologies?Why use technologies in change? – Communicate – Converse – Collaborate
  7. 7. AchordusA process to enable a distributed community to cometogether around pressing organisational or business issues.Guided by a structured methodology, led by a facilitator,Achordus offers a time-limited online engagement to inviteemployees, stakeholders and communities to participate ina purposeful online conversation.
  8. 8. AchordusStakeholder Organisationengagement consulting Social technologies
  9. 9. Achordus: the processFrame Discuss Codify Action
  10. 10. Achordus: the process Discussion context Codify Discussion topics Current Priorities Brainstorm Actionexperience
  11. 11. Achordus: the tool
  12. 12. Welcome messagewith video
  13. 13. Profile
  14. 14. Google Translate
  15. 15. Phases
  16. 16. DiscussioncontextDiscussiontopics
  17. 17. “Take me tothe discussion”
  18. 18. Post a comment Title Detail Tags
  19. 19. My commentsFavouritesUnreadsTagcloud
  20. 20. Achordus: success factorsFrom the outset Make it real Communication Create spaceIn the set-up process Leadership Team Timing A great invitationDuring the event Moderators Space and timeAfter the event Follow up Action
  21. 21. Achordus: How we’ve used it• 38 Degrees• Department for International Development• Trócaire
  22. 22. TrócaireWhat we were initially asked in to do – Impact of global downturn – Country office restructureWhat we did – Organisational design – Consultation process – Communications – Leadership supportHow we integrated Achordus into activity – 3 phasesWhat difference it made
  23. 23. RisksPseudo-consultation – The “real” conversations are elsewhere – The actions bear little relation to the community suggestionsPublicness in an environment where it’s not “safe to speakup or out”
  24. 24. BenefitsGet a large group (up to 5,000) into a conversation forminimal cost per personBuy in and commitment to the process as well as theoutcomeNew public spaceNew connectionsStatement of intent – Explicitly participatory – Public (named) conversations on something that matters – Concentrated organisational focus
  25. 25. IOD PARCThings we’d like to understand further – Impact – Influence (particularly on leadership practice) – Embedding
  26. 26. DiscussionYour current challengesThemesQuestions
  27. 27. Get in touchErica Packington 0114 267 3620