Tamara herbal store has served mainly the West Coast and the continental USA with herbs and herbal products for quite some time now. The Company has specialized in the sale of herbs and herbal products to its proud customers.
Tamara Herbal will require a web services system with a high speed internet accessibility of about 99.99% that provides high availability and scalable solutions within a 24/7 online environment. Tamara Herbal Company should plan on adding online transaction system to its method of sales so as to increase their customer base and communication as well as interaction with her west coast customers and continental USA in particular and more significantly boost their revenue base.
ERP streamlines information and operation processes providing a dynamic information flow and is an organization’s most important asset
Following is a diagram of the ERP component and its systematic flow throughout an organization
These will aid in conducting a thorough analysis of the project and to identify potential gaps.
Following the successful installation, the completed installation will be reviewed by experts to guarantee success.
The objective is to ensure that the system functions as expected and that stakeholders' requirements are satisfied.
Following successful training and exposure to the new system, its success is expected to operate normally to accomplish the desired outcomes
Each activity has a budget allocation that is commensurate with the tasks and has taken into close account the variations in material prices, expertise requirements and the changes that would possibly require any necessary adjustments.
GroupProject and Eric Ofori and Nurudeen
The Herb Store
Implementation of ERP
Summer 2016 Group Project
Eric Ofori and Nurudeen Ceasar
The Herb Store sells fresh herbs and herbal based products.
The filing and ordering system is a manual system and is outdated and
cannot handle the increasing data flow of the growing business. The
Herb Store has not transitioned to digital information storage.
Customers can place their order by phone, fax, email, or by coming into
the store and directly placing an order.
Information on customers is kept in a filing cabinet.
Orders that are made are put on an index card. Receipts for payment
are put on post it notes and/or napkins.
Issues with current system
• Current orders are sometimes lost or misplaced
• Orders are packaged incorrectly
• Customer information is misfiled or lost
• Customer information is not updated
• Customers are not given proper receipts
• Organization of data is nonexistent.
• Consulting team recommends the implementation of
Enterprise Resource Planning software.
• Enterprise Resource Planning or ERP is perfect for a solution
that integrates all the computing needs of a business into one
package while supporting cooperation with suppliers and
• Implementation of ERP will commence in 4 phases:
Initiation/Planning, Installation, Testing, and Training and
(PMBOK guide, 2014)
Flow of ERP throughout an
Initiation / Planning
∙The Initiation/ Planning phase is the first phase of the process and will
detail all activities that precede the implantation program. This stage is
also considered the preliminary phase that will generate the foundation
for the establishment of ERP.
∙During this phase, the team will gather and document requirements.
These will include the functional and non-functional requirements.
Among the requirements that will be documented at this phase include
defining risks assessment and the project budget.
-This phase is scheduled to be the second stage of the
implementation process. During the installation phase, the
current hardware systems will be upgraded and Enterprise
Resource Planning (ERP) software installed.
(PMBOK guide, 2014)
-The testing process will be implemented once the
installation processes are complete. The steps of
activities that will be conducted during this stage
include establishing a robust form of testing that
will be conducted through a sequence of the unit,
integration, performance, system, and acceptance
Training and Support
-The training process will expose the users to the elements,
methods and navigation ways for using the newly installed
system. During the training phase, the users will be trained
to use the implemented system.
Salaries Activity Quantity cost per unit (USD) Payment period Total (USD)
Consultants Consultant fee (hourly) 2 1,000/hour 10 $20,000
Sub - total
Travel Description Quantity Cost Total
Lodging cost per person/ room 2 200 1 week $2,800
Airfare/Train cost per person/ fare 2 200 2 days $800
Per Diem Meals per person 2 200 1 week $2,800
Other (i.e. taxi, subway, light rail fare) 2 50 1 week $700
Supplies Description Quantity Cost Total
Hardware Information system 1 2,000 Once $2,000
Software ERP 1 1,500 Once $1,500
The benefits of implementing ERP applications into an
organization’s structure are extensive. The benefits of ERP
applications include the ability for the company to execute
direct payments and bank reconciliation processes and
lowering operational costs. ERP also enhances customer
service functions and centralizes critical information and
operations. Basically, ERP software and applications produce
enhanced and streamlined processes, improved productivity
and customer service, and effective communication solutions.
Benefits of ERP
A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE
(PMBOK guide) Fifth Edition. Newtown Square: Project Management Institude,
Marchewka, Jack T. Information Technology Project Management: Providing
measurable organizational value, 4th edition. John Wiley & Sons, Inc., 2012.
Wilson, D. A. (2002). Managing Information: IT for Business Processes.
Burlington, MA: Butterworth-Heinernann