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Intercultural communication


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Power Point Presentation for Multicultural Day, USDA

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Intercultural communication

  1. 1. Intercultural Communication USDA APHH AIMEE SEVER-HALL, M.A. GALLAUDET UNIVERSITY MAY 25, 2017 Pudans-Smith, 2016
  2. 2. Overview Deaf Spectrum Deaf deaf Hard of Hearing “Hearing Loss” Degrees of loss Communication Label Perspectives Comparison of Values Cultures Languages Communication tools How to approach Appropriate steps Variety of preferences Do’s and Don’ts Rules of behaviors Emergency
  3. 3. Deaf Hard of Hearing Hearing Loss
  4. 4. ✴ Helps some hear words clearly ✴ Help others hear environmental cues
  5. 5. Some people opt to use their voice while others may not use their voice Not an indicator of intelligence or ability
  6. 6. ➡ Unable to listen to radio announcements ➡ Unable to catch conversational tidbits ➡ Unable to hear the environment noise or announcements ➡ Unable to share the latest joke with a co-worker More than just hearing loss Loss of communicative means
  7. 7. Deaf deaf Hard of Hearing Refers to a particular group of deaf people who share a language - American Sign Language (ASL) -- and a culture (Padden & Humphries, 1988) Refers to the audiological condition of not hearing, and a different group of people who are not culturally involved (Padden & Humphries, 1988) Refers to a group of deaf people who have mild to moderate hearing loss (is now evolving to “people with hearing loss”) (Padden & Humphries, 1988)
  8. 8. U.S. Culture Deaf Culture • Separate individuals • Responsible for themselves “Do your own thing” “I did it my way” Individualism • Members of a group • Includes ALL Deaf people • Close-knit and interconnected group Collectivism
  9. 9. A linguistic and cultural group Social norms and values are passed down from one generation to another ASL as a primary means of communication Arts, values, beliefs, and behaviors Strong heritage Not a physical condition, but an ethnic identity DEAF CULTURE
  10. 10. - A natural language - Developed gradually over time among members of the Deaf community - The only language that was created by Deaf people - An autonomous linguistic system independent from English - Has all of the features of a language that makes a natural communication system
  11. 11. New signs are being added with the emergence of new technology Bedrock of signing Deaf people Meaning is conveyed through the hands, facial expressions, and body shifts ASL is not a universal language A living language
  12. 12. Getting Attention
  13. 13. Gesturing Pantomime/ Charade Body language Facial expression Universal signs Interpreter Signing Fingerspelling Lipreading/ Speaking Writing Drawing Pointing
  14. 14. Adds meaning to communication just like spoken English intonation Slight nodding shows that you are attentive
  15. 15. Body language includes shoulders, elbows, torso and feet to indicate underlying feelings and intentions
  16. 16. • Don’t assume all people can lipread • At best, only 30% of English speech is clearly visible • Successful lipreading is a skill that requires training • Different factors to lipread effectively
  17. 17. BEHAVIORS Getting the attention of others Walking between two D/HOH people conversing Maintaining eye contact Pointing
  18. 18. DO’S DON’TS Learn ASL or ABC’s – even a little helps! Get the person’s attention before communicating When communicating, excuse yourself before breaking eye contact Don’t become discouraged if you have difficulty learning ASL Don’t turn away from someone when communicating Don’t talk down to the person. Don’t be paternalistic, assuming you know what they need or want
  19. 19. Safe evacuation • Communication • Alert system • Bystander support
  20. 20. Value in Communication Face to face communication = An investment, not an imposition If I don’t understand what the Deaf person was saying, what should I do? Pretend that I understood?
  21. 21. WORKSHOP
  22. 22. A.S.L Hi, Hello How are you? Good Fine Don’t know Don’t understand Bathroom Write Please Sorry Thank you Welcome Paper/pen Forgot Wait Sign (language) What Where Hungry Thirsty Drink Smells good Good morning Good afternoon Excuse-me Have (Possession) Don’t Have Taste Like Don’t like
  23. 23. WRAP UP
  24. 24. Contact Information Aimee Sever-Hall PST Program Staff . . . . . . . . . . . . . . . . . . . . . . . . Christina Hopewell-Albert PST Program Coordinator . . . . . . . . . . . . . . . Azalea Davis Extension Program and Support Coordinator . . . . . . . . .