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Master Communicators

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Get in Sync with Others. Preview of full presentation from Slide Topics. Part of the Slide Topics Professional Development Programme.

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Master Communicators

  1. 1. 1| Slide Topics: The Professional Development ProgrammeMaster Communicators MASTER COMMUNICATORS Get in sync with others Slide Topics: The Professional Development Programme
  2. 2. 2| Slide Topics: The Professional Development ProgrammeMaster Communicators 1 2 3 5 6 7 4 8 Attribution: All images are from sources where a Creative Commons license exists for commercial use. All icons are on subscription from thenounproject. All clipart is from free sources. Flickr attribution for cover pic: Worksheet and Key Points Complete the worksheet and review the topic. Master Communicators Introduction: Communicating is at the heart of leadership. It is what links the leader to the team and the team to the leader. When leader and team are in sync, there are no gaps between them. They work as one unit towards one goal. This is mastery of communicating and this topic will show you 7 ways to achieve it. Learn the Skills If only we talked the same language Hear Them First Don’t make your mind up until they’ve finished Get to Know Everyone Pleased to meet you, ma’am First Understand What are they getting at? When It Doesn’t Work… Let’s think of another way Actions and Decisions Be clear what you stand for Speak to Good Purpose Say no evil /adavey/415101375/
  3. 3. 3| Slide Topics: The Professional Development ProgrammeMaster Communicators 1. LEARN THE SKILLS Leadership is a relationship skill. It's about you communicating with your team and they with you. In a survey by CREATE, 99 executives were asked what the most important leadership skills were. The top 5 places included the following communication skills: "the ability to trust and motivate"; "the ability and willingness to listen"; and "interpersonal skills". If only we talked the same language Flickr attribution: /ob1/24456349/
  4. 4. 4| Slide Topics: The Professional Development ProgrammeMaster Communicators Why Communication Is a Key toAll Leadership Skills 75 66 59 55 50 49 46 42 41 40 0 10 20 30 40 50 60 70 80 Ability to trust and motivate (75%) Visioning (66%) Ability and willingness to listen (59%) Strategic thinking (55%) Interpersonal skills (50%) IT awareness (49%) Presentation skills (46%) Entrepreneurial skills (42%) Confidence and self-knowledge (41%) Intelligence and aptitude (40%) Here are the full results from the survey by the Centre for Research in Employment and Technology in Europe (CREATE). 99 top executives were asked what they thought the most important leadership skill was. Notice that over half of the skills in the top 10 are communication-related (ie motivation;; listening; interpersonal skills; presentation skills; and trust).
  5. 5. 5| Slide Topics: The Professional Development ProgrammeMaster Communicators 2. HEAR THEM FIRST You can’t motivate someone who can’t hear you. If what you’re saying is bouncing off their psychological armour, it makes little difference what you say. In order for someone to hear you, you must first hear them. It doesn’t work the other way around. It doesn’t work when you always go first because the other person must first appreciate that you are on his or her wavelength and understand their thinking completely. Don’t make your mind up until they’ve finished Flickr attribution: /carbonnyc/1359721335/
  6. 6. 6| Slide Topics: The Professional Development ProgrammeMaster Communicators FOETAL Listening F for Focus on what they say O for Open your mind E for Empathic understanding T for Total listening where nothing is missed A for staying Alert L for Learning something new One of the secrets to keeping informed is the ability to listen and learn from what you hear. The majority of people can hear; some of us can actively listen; only a few of us learn something important when we listen. Most everyday listening is missed listening. We only half hear what others say because we're so busy thinking what we're going to say or waiting for the chance to get in or becoming distracted by other thoughts. True listening spells out the mnemonic FOETAL: focused, open, empathic, total, alert and learning. Leaders know how to listen and what to listen for. In this way they hear things that others miss. FOETAL listening can give birth to something new.
  7. 7. 7| Slide Topics: The Professional Development ProgrammeMaster Communicators 3. GET TO KNOW EVERYONE Communicating with others isn't just a simple exchange of words; it's a way of telling others they are worth our attention and have something unique and important to contribute. To leaders, people in the team are an endless source of fascination. You must take time to get to know every person in your team whatever their job or rank. That way, when it comes to critical moments, you'll be able to make decisions based on knowledge not guesswork. Pleased to meet you, ma’am Flickr attribution: /pnoeric/536695163/
  8. 8. 8| Slide Topics: The Professional Development ProgrammeMaster Communicators Familiarity Familiarity Some leaders favour more familiarity with their people than others. When visiting North Africa during the Second World War, Winston Churchill held an impromptu meeting with his generals to consider why some of the troops were de- motivated. When he approached the remote and aloof General Auchinleck, Churchill asked why he didn't get out to meet his troops more. "I find familiarity breeds contempt, sir, " replied Auchinleck. "Oh really, “retorted Churchill. "I find that without familiarity, I can't breed anything." Flickr attribution: /photoplod/5315446957/
  9. 9. 9| Slide Topics: The Professional Development ProgrammeMaster Communicators Thanks for viewing this preview slide. Visit Slide Topics for a FREE copy and download the full version in PowerPoint and/or pdf. www.slidetopics.com
  10. 10. 10| Slide Topics: The Professional Development ProgrammeMaster Communicators Slide Topics
  11. 11. 11| Slide Topics: The Professional Development ProgrammeMaster Communicators Copyright KSA Training Ltd. All rights reserved. Slide Topics is a registered trademark of KSA Training Ltd at www.slidetopics.com Slide Topics Just a great way to learn

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