SugarCRM Hosting Webcast with Easy Solutions

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In this webcast we will demo the speed differences between Epicom’s hosting platform and Sugar OnDemand and discuss the extensive security measures we take with our standard, HIPAA, AND PCI compliant packages.

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  • Additional dashlet reports and new layout
  • SugarCRM Hosting Webcast with Easy Solutions

    1. 1. Epicom’s SugarCRMHostingA Faster and More Secure CRM ExperienceJune 5th, 2013
    2. 2. About Epicom- Off-site backup- HIPAA and PCI compliant- Requirementsgathering, documentation, and design- Data Migration & Mapping
    3. 3. Today’s SpeakersEric WikmanV.P. ofOperations, Epicomeric@epicom.comDaniel IngevaldsonCTO of Easy Solutionsdingevaldson@easysol.net
    4. 4. Agenda• News and Announcements• SugarCRM Hosting– Epicom vs. Sugar OnDemand– Security– Performance– Reliability• Easy Solutions• Q & A
    5. 5. News & Announcements• Collabspot GmailIntegration DEMO forSugarCRM:– June 20th @ 11:30 AM (CST)• SugarCRM User Group:– July 16th @ 11:30 AM (CST)Topic: Clean up your SugarCRMsystem with duplicatechecks, better merging, and
    6. 6. SugarCRM Hosting Options1. Sugar OnDemand– Sugar’s hosting platform– Shared environment– No control over upgrades2. On Premise– Host in-house on your own server– Burden ofupgrades, backups, servermaintenance and security patches3. 3rd Party Hosting– Epicom’s SugarCRM Hostingplatform– Control over timing of upgradesand are done on developmentinstance first– Higher level customizations are
    7. 7. Why It Matters• Performance– How much time to youwaste waiting for apage to load?• Security– How easy is it to hackinto your system?• Reliability– What would happen ifyour server crashedand all your data waslost?
    8. 8. EPICOM’S SUGARCRM HOSTING
    9. 9. Performance• Solid-state disk (SSD)drives• VMware• Dedicated hardware• Higher input/outputoperations persecond
    10. 10. 2 to 3 Times Faster Than Sugar OnDemand00.20.40.60.811.21.41.61.82193,100 772,400 3,089,000 12,358,400SecondsPerPageView# of Records in DatabaseEpicoms HostingSugar OnDemand
    11. 11. Reliability• Redundant physicalfirewall protection• Daily backups• Offsite backups• VMware• High availabilityservers
    12. 12. Security• Complete server andapplicationmanagement• Update and install allsecurity patches• HIPAA and PCIcompliant packagesavailable
    13. 13. HIPAA Compliant• HIPAA Compliance isrequired for companiesthat store patient healthinformation.• Our HIPAA solutionincludes all of theperformance, reliability,and security benefitsof our standardSugarCRM hostingwith additional layers ofsecurity built in.
    14. 14. PCI Compliant• The Payment Card IndustryData Security Standard(PCI DSS or PCI), is aninformation securitystandard for organizationsthat handle credit or debitcard information.
    15. 15. Password Theft Protection• Eliminate the risk ofend users recyclingcredentials acrossmultiple sites
    16. 16. Easy Solutions’ DetectID® Cloud• Multi-factor authenticationsolution with SugarCRMintegration• Helps prevents theft ofsensitive customerinformation or unauthorizeduse of the CRM• Available for hostedcustomers– Add on option for standard– Included in all HIPAA andPCI compliant packages
    17. 17. Keep Your Data Safe• Control user accessfrom unauthorizeddevices• Quick and easy toinstall• Manage from insideSugarCRM
    18. 18. Security to fit your needs• Offers a variety ofauthenticationmethods includingvalidation throughmobile devices
    19. 19. info@epicom.com(512) 481-9000www.epicom.comFollow us on Twitter: @epicomcorpQuestions?

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