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the interactive intranet people, structure & reality

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defining the terms

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information words & numbers images written or spoken still or moving

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static doesn’t change much

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core the center of

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news new information

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collaboration working together

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interactivity active engagement and interaction

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interactivity is between you and other people

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and between you Information ~~~~~~~ ~~~~~~~ ~~~~~~~ and information

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Interactivity. you Information ~~~~~~~ ~~~~~~~ ~~~~~~~

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generativity creating something new through interactivity

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generativity creating something new through interactivity you Information ~~~~~~~ ~~~~~~~ ~~~~~~~

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generativity creating something new through interactivity you Information ~~~~~~~ ~~~~~~~ ~~~~~~~

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the elements of an intranet

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core information from the bottom up

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core information purpose reference standards accountability

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core information examples strategic plan staff directory policies trainings branding guidelines

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core information operational news purpose basic information support of daily work technical proficiency business continuity

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core information operational news examples network maintenance new travel policy new finance form office closing changes to benefits timesheet deadline new staff internal posting

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core information operational news organizational news purpose inspire support priorities keep staff informed connect the pieces ensure consistent understanding

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core information operational news organizational news examples letter from the president new program initiative evaluation framework launch of a website new office opening new tech system public accolades

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core information operational news organizational news team/unit news purpose inform communicate share information build community

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core information operational news organizational news team/unit news examples program updates new grants new partnerships events milestones team newsletters

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core information operational news organizational news team/unit news collaboration purpose working together sharing information communicating updates focusing the team common space privacy

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core information operational news organizational news team/unit news collaboration examples writing documents editing documents shared calendars shared to-do lists shared files shared links shared news

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core information operational news organizational news team/unit news collaboration interactivity purpose engagement sharing learning creating communicating building community group intelligence growing

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core information operational news organizational news team/unit news collaboration interactivity examples user profiles discussion forums group chat tagging in-line commenting user ratings of information rating-weighted search

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generating information

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core information operational news organizational news team/unit news collaboration interactivity centralized functions IT, HR, finance, RPD, executive office who generates it?

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core information operational news organizational news team/unit news collaboration interactivity teams departments, work groups who generates it?

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core information operational news organizational news team/unit news collaboration interactivity individuals you, me and all of them who generates it?

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nature of the information

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core information operational news organizational news team/unit news collaboration interactivity mostly static nature of the information

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core information operational news organizational news team/unit news collaboration interactivity updated regularly nature of the information

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core information operational news organizational news team/unit news collaboration interactivity in process nature of the information

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core information operational news organizational news team/unit news collaboration interactivity constantly generated nature of the information

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core information operational news organizational news team/unit news collaboration interactivity a complete intranet

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core information operational news organizational news team/unit news collaboration interactivity has all these things a complete intranet

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core information operational news organizational news team/unit news collaboration interactivity but this can’t all be done at once.

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what is required?

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core information operational news organizational news team/unit news collaboration interactivity what is required? standard formats systems for approval consistent updating linking to related information clear responsibilities for posting content responsibility in job descriptions inventory of core information training

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core information operational news organizational news team/unit news collaboration interactivity what is required? standard formats quality standards consistency identified recurring announcements clear responsibility for posting coordination of responsible departments links to related information calendar of announcements contact info for follow up training

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core information operational news organizational news team/unit news collaboration interactivity what is required? responsibility for writing approval system follow up mechanisms coordination of responsible departments calendar of communications responsibility for planning links to related information internal communications plan training

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core information operational news organizational news team/unit news collaboration interactivity what is required? standard formats quality & content standards consistent updating motivation to post interested readers clear responsibilities for writing systems for identifying relevant content training

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core information operational news organizational news team/unit news collaboration interactivity what is required? interested staff committed managers easy access clearly defined teams clear expectations for each team clear links to work flows clear support of business processes training

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core information operational news organizational news team/unit news collaboration interactivity what is required? standards of professionalism supportive work culture value placed on learning & innovation knowledge management strategy training

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interactivity

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core information operational news organizational news team/unit news collaboration interactivity read, find user interactions

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core information operational news organizational news team/unit news collaboration interactivity post, edit user interactions

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core information operational news organizational news team/unit news collaboration interactivity comment, rate, tag, create user interactions

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interactivity in a search feature search results show: related material what other readers also read other material by the author comments on the material other staff’s ratings core information operational news organizational news team/unit news collaboration interactivity

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core information operational news organizational news team/unit news collaboration interactivity the value of interactivity engaged users ubiquitous knowledge sharing rapid learning constant knowledge generation sense of community shorter learning curves innovation

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core information operational news organizational news team/unit news collaboration interactivity the value of interactivity generativity you Information ~~~~~~~ ~~~~~~~ ~~~~~~~

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core information operational news organizational news team/unit news collaboration interactivity the scope of interactivity

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core information operational news organizational news team/unit news collaboration interactivity the impact of interactivity

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core information operational news organizational news team/unit news collaboration interactivity the impact of interactivity all information has the potential for learning and knowledge creation

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core information operational news organizational news team/unit news collaboration interactivity this is information

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core information operational news organizational news team/unit news collaboration interactivity information communication this is

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core information operational news organizational news team/unit news collaboration interactivity information communication learning this is

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core information operational news organizational news team/unit news collaboration interactivity the intranet enabled for knowledge sharing this is

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core information operational news organizational news team/unit news collaboration interactivity a learning organization’s intranet this is

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core information operational news organizational news team/unit news collaboration interactivity competitive advantage this is

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core information operational news organizational news team/unit news collaboration interactivity competitive advantage in an information environment this is

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core information operational news organizational news team/unit news collaboration interactivity competitive advantage in an information environment that is rapidly changing this is

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core information operational news organizational news team/unit news collaboration interactivity competitive advantage in an information environment that is rapidly changing constantly this is

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core information operational news organizational news team/unit news collaboration interactivity capitalizing on people’s potential this is

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core information operational news organizational news team/unit news collaboration interactivity enterprise 2.0 this is

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this is an intranet as a knowledge management tool.