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The Interactive Intranet People, Stucture & Reality

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The Interactive Intranet People, Stucture & Reality

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The layers of information on an enterprise intranet. Interactive features to capitalize on learning. An intranet within the modern competative landscape.

The layers of information on an enterprise intranet. Interactive features to capitalize on learning. An intranet within the modern competative landscape.

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The Interactive Intranet People, Stucture & Reality

  1. 1. the interactive intranet<br />people, structure & reality<br />EphraimJF<br />
  2. 2. defining the terms<br />EphraimJF<br />
  3. 3. information<br />words & numbers<br />written or spoken<br />images<br />still or moving<br />EphraimJF<br />
  4. 4. static<br />doesn’t change much<br />EphraimJF<br />
  5. 5. core<br />the center of<br />EphraimJF<br />
  6. 6. news<br />new information<br />EphraimJF<br />
  7. 7. collaboration<br />working together<br />EphraimJF<br />
  8. 8. interactivity<br />active engagement and interaction<br />EphraimJF<br />
  9. 9. interactivity is between<br />you<br />and<br />other people<br />EphraimJF<br />
  10. 10. and between<br />you<br />and<br />Information<br />~~~~~~~<br />~~~~~~~<br />~~~~~~~<br />information<br />EphraimJF<br />
  11. 11. Interactivity.<br />you<br />Information<br />~~~~~~~<br />~~~~~~~<br />~~~~~~~<br />EphraimJF<br />
  12. 12. generativity<br />creating something new through interactivity<br />EphraimJF<br />
  13. 13. generativity<br />creating something new through interactivity<br />you<br />Information<br />~~~~~~~<br />~~~~~~~<br />~~~~~~~<br />EphraimJF<br />
  14. 14. generativity<br />creating something new through interactivity<br />you<br />Information<br />~~~~~~~<br />~~~~~~~<br />~~~~~~~<br />EphraimJF<br />
  15. 15. the elements of an intranet<br />EphraimJF<br />
  16. 16. from the bottom up<br />core information<br />EphraimJF<br />
  17. 17. purpose<br />reference <br />standards<br />accountability<br />core information<br />EphraimJF<br />
  18. 18. examples<br />strategic plan<br />staff directory<br />policies<br />trainings<br />branding guidelines<br />core information<br />EphraimJF<br />
  19. 19. purpose<br />basic information<br />support of daily work <br />technical proficiency<br />business continuity<br />operational news<br />core information<br />EphraimJF<br />
  20. 20. examples<br />network maintenance<br />new travel policy<br />new finance form<br />office closing<br />changes to benefits<br />timesheet deadline<br />new staff<br />internal posting<br />operational news<br />core information<br />EphraimJF<br />
  21. 21. purpose<br />inspire <br />support priorities<br />keep staff informed<br />connect the pieces<br />ensure consistent <br /> understanding<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  22. 22. examples<br />letter from the president<br />new program initiative<br />evaluation framework<br />launch of a website<br />new office opening<br />new tech system<br />public accolades<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  23. 23. purpose<br />inform<br />communicate<br />share information<br />build community<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  24. 24. examples<br />program updates<br />new grants<br />new partnerships <br />events<br />milestones<br />team newsletters<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  25. 25. purpose<br />working together<br />sharing information<br />communicating updates<br />focusing the team<br />common space<br />privacy<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  26. 26. examples<br />writing documents<br />editing documents<br />shared calendars<br />shared to-do lists<br />shared files<br />shared links<br />shared news<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  27. 27. purpose<br />interactivity<br />engagement<br />sharing<br />learning<br />creating <br />communicating<br />building community<br />group intelligence<br />growing<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  28. 28. examples<br />interactivity<br />user profiles<br />discussion forums<br />group chat<br />tagging<br />in-line commenting <br />user ratings of information<br />rating-weighted search<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  29. 29. generating information<br />EphraimJF<br />
  30. 30. who generates it?<br />interactivity<br />collaboration<br />team/unit news<br />organizational news<br />centralized functions<br />operational news<br />IT, HR, finance, RPD, executive office<br />core information<br />EphraimJF<br />
  31. 31. who generates it?<br />interactivity<br />collaboration<br />teams<br /> departments, work groups<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  32. 32. who generates it?<br />individuals<br />interactivity<br /> you, me and all of them<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  33. 33. nature of the information<br />EphraimJF<br />
  34. 34. nature of the information<br />interactivity<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />mostly static<br />core information<br />EphraimJF<br />
  35. 35. nature of the information<br />interactivity<br />collaboration<br />team/unit news<br />updated regularly<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  36. 36. nature of the information<br />interactivity<br />in process<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  37. 37. nature of the information<br />constantly generated<br />interactivity<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  38. 38. a complete intranet<br />interactivity<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  39. 39. a complete intranet<br />interactivity<br />collaboration<br />has all these things<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  40. 40. interactivity<br />collaboration<br />but this can’t all <br />be done at once.<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  41. 41. what is required?<br />EphraimJF<br />
  42. 42. what is required?<br />interactivity<br />standard formats<br />systems for approval<br />consistent updating<br />linking to related information<br />clear responsibilities for posting<br />content responsibility in job descriptions<br />inventory of core information<br />training<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  43. 43. what is required?<br />interactivity<br />standard formats<br />quality standards<br />consistency<br />identified recurring announcements<br />clear responsibility for posting<br />coordination of responsible departments<br />links to related information<br />calendar of announcements<br />contact info for follow up<br />training<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  44. 44. what is required?<br />interactivity<br />responsibility for writing<br />approval system<br />follow up mechanisms<br />coordination of responsible departments<br />calendar of communications<br />responsibility for planning<br />links to related information<br />internal communications plan<br />training<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  45. 45. what is required?<br />interactivity<br />standard formats<br />quality & content standards<br />consistent updating<br />motivation to post<br />interested readers<br />clear responsibilities for writing<br />systems for identifying relevant content<br />training<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  46. 46. what is required?<br />interactivity<br />interested staff<br />committed managers<br />easy access<br />clearly defined teams<br />clear expectations for each team<br />clear links to work flows<br />clear support of business processes<br />training<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  47. 47. what is required?<br />interactivity<br />standards of professionalism<br />supportive work culture<br />value placed on learning & innovation<br />knowledge management strategy <br />training<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  48. 48. interactivity<br />EphraimJF<br />
  49. 49. user interactions<br />interactivity<br />collaboration<br />team/unit news<br />organizational news<br />read, find<br />operational news<br />core information<br />EphraimJF<br />
  50. 50. user interactions<br />interactivity<br />collaboration<br />post, edit<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  51. 51. user interactions<br />comment, rate, tag, create<br />interactivity<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  52. 52. interactivity<br />collaboration<br />interactivity in a search feature<br />team/unit news<br />search results show:<br /> related material<br /> what other readers also read<br /> other material by the author<br /> comments on the material<br /> other staff’s ratings<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  53. 53. interactivity<br />collaboration<br />the value of interactivity<br />team/unit news<br />engaged users<br />ubiquitous knowledge sharing<br />rapid learning<br />constant knowledge generation <br />sense of community<br />shorter learning curves<br />innovation <br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  54. 54. interactivity<br />collaboration<br />the value of interactivity<br />team/unit news<br />generativity<br />you<br />organizational news<br />operational news<br />Information<br />~~~~~~~<br />~~~~~~~<br />~~~~~~~<br />core information<br />EphraimJF<br />
  55. 55. interactivity<br />collaboration<br />the scope of interactivity<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  56. 56. interactivity<br />collaboration<br />the impact of interactivity<br />team/unit news<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  57. 57. interactivity<br />collaboration<br />the impact of interactivity<br />team/unit news<br />all information has the potential<br />for learning and knowledge <br />creation <br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  58. 58. this is<br />interactivity<br />collaboration<br />team/unit news<br />organizational news<br />operational news<br />information<br />core information<br />EphraimJF<br />
  59. 59. this is<br />interactivity<br />collaboration<br />team/unit news<br />communication<br />organizational news<br />operational news<br />information<br />core information<br />EphraimJF<br />
  60. 60. this is<br />interactivity<br />learning<br />collaboration<br />team/unit news<br />communication<br />organizational news<br />operational news<br />information<br />core information<br />EphraimJF<br />
  61. 61. this is<br />interactivity<br />collaboration<br />team/unit news<br />the intranet enabled for <br />knowledge sharing<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  62. 62. this is<br />interactivity<br />collaboration<br />team/unit news<br />a learning organization’s <br />intranet <br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  63. 63. this is<br />interactivity<br />collaboration<br />team/unit news<br />competitive advantage <br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  64. 64. this is<br />interactivity<br />collaboration<br />team/unit news<br />competitive advantage <br />in an information environment<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  65. 65. this is<br />interactivity<br />collaboration<br />team/unit news<br />competitive advantage <br />in an information environment<br />that is rapidly changing <br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  66. 66. this is<br />interactivity<br />collaboration<br />team/unit news<br />competitive advantage <br />in an information environment<br />that is rapidly changing <br />constantly <br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  67. 67. this is<br />interactivity<br />collaboration<br />team/unit news<br />capitalizing on people’s<br />potential<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  68. 68. this is<br />interactivity<br />collaboration<br />team/unit news<br />enterprise 2.0<br />organizational news<br />operational news<br />core information<br />EphraimJF<br />
  69. 69. this is an intranet as a knowledge management tool.<br />EphraimJF<br />

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