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This workshop will enable users on the IBM Rational Insight solution and how to customize it to achieve their specific business needs. The first segment will provide an overview of the Insight offering. The next segment will provide an understanding of framework data modeling and a walkthrough of the customization process. The next segment will be a series of hands-on labs that will allow users to assume the role of an Insight developer and report author. Users will experience and end to end scenario in creating a custom metric and report based on an IBM Rational Team Concert custom attribute, however the process is applicable to any data source.