Cisco Public 1© 2013 Cisco and/or its affiliates. All rights reserved.
Self-Service Desktop
Virtualization Deployments
Moderator:
Enrico Fuiano
Senior Solutions Marketing Manager – Cisco Product, Solutions and Industry Marketing
Presenters:
Jan Klincewicz
Solutions Architect – Desktop Virtualization – Cisco Advanced Services
Stefan Drege
Solutions Architect – Desktop Virtualization – Cisco Advanced Services

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 2
Enrico FuianoStefan DregeJan Klincewicz
Solutions Architect
Cisco Advanced Services
Solutions Architect
Cisco Advanced Services
Senior Solutions
Marketing Manager

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 3
Audience Poll
• No, and we have no plans to do so
• No, but we plan to in the future
• Yes, and we have been in production
for less than one year
• Yes, and we have been in production
for more than a year

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 4
Manage
Complexity
Decrease IT
Operational Costs
Reduce
Errors
Optimize IT
Skill Mix
Increase IT
Flexibility
Enhance
Scalability

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 5
With desktop virtualization automation:
• Access to more IT talent
• Increased reliability and flexibility
• Policy-based access to IT resources, reducing risk
• Financial services firm, M&A activities with boutique trading firms
• 1200+ virtual desktop seats in production
• Complex environment with multiple applications, monitors, USB peripherals
Customer Environment
Solution and Benefits
• Scarcity of highly specialized resources to manage VDI environment
• Industry regulation compliance: security is key
• Risk includes material impact to business outcomes and IT operations
Challenges

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Lower Risk
Increased
Business Agility
Improved
Cost Efficiency
• Greater business
and IT alignment
• More scalable
virtual desktop
environment
• Reduced IT process
complexity to
support business
priorities
• Lower desktop
virtualization IT
management costs
• Rebalanced IT
budget allocation
• Maintenance versus
new projects
• Higher levels of
consistency by
enforcing standards
• Decreased
deployment risks
• Ability to leverage
existing platforms
and IT environment

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Potential Customers Desktop Virtualization Environments
• Complex
• Dynamic (e.g., M&A, divestitures)
• Supporting project-based workers
(contractors, consultants, etc.)
• Large organizations
• Education
• Government
• Companies with
offshore development
• Other industry verticals

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 8
Audience Poll
• No, and we have no plans to do so
• No, but we plan to in the future
• Yes – Public Cloud via Cloud
Service Provider
• Yes – Private Cloud via internal IT
deployment

© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Public 9
Virtual
Desktop User
Service
Requests
Cisco Process
Orchestrator
Service
Catalog
Hypervisor
Host
Provisioning
Desktop
Guest
Provisioning
Role-Based
Access Control
Cisco Workplace Portal
Virtual Desktop
Tiers and
Options
Robust Catalog
Support
Policy-based
Operation
Self-Service
User Interface
Ordering and
Approvals
Status Updates
via E-mail
Self-Service
Desktop Virtualization
Global
Orchestration

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• Desktop Virtualization Planning and
Design Service
• Delivers on your existing or planned
desktop virtualization environments
• Statement of Work (SOW) based
offering
• Globally available
• Deliverables
- Installation of Cisco Service Portal and
Cisco Process Orchestrator
- Integration
- Run-book documentation and knowledge
transfer
- Customization

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Demo Outline
1 End User
3 System Administrator
2 System Operator

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Summary
SCALE REDUCE
COMPLEXITY
IMPROVE
OPERATIONAL
EFFICIENCY
Potential Benefits
• Increased business
agility
• Improved cost efficiency
• Lower risk
Cisco Advanced
Services
• Deploy your desktop
virtualization solutions
with confidence
Use Cases
• Complex or dynamic
desktop virtualization
environments
• Large organizations

Live Q&A

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Cisco Desktop Virtualization Solutions
www.cisco.com/go/vdi
Cisco Desktop Virtualization Services
www.cisco.com/go/dvservices

Thank you.