Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

How to find the near actual problem – Root cause analysis?

53 views

Published on

Article by Director on "How to find the near actual problem – Root cause analysis?"

Published in: Business
  • Be the first to comment

How to find the near actual problem – Root cause analysis?

  1. 1. Volume 1 | Issue 19 27th June 2017 How to find the near actual problem – Root cause analysis? Root cause analysis
  2. 2. We have broken this article into 2 parts Steps to follow Example
  3. 3. • Steps to follow We could try the JOY approach  Just note the symptoms  Organize the causes into Physical, Perception, People and Process  You choose the cause(s) and solve
  4. 4. • Example  Just note the symptoms: A project manager is seeing the project getting delayed  Organize the causes into  Physical: The machines are getting old for the new software  Perception: The team is not motivated due to administration challenges  People: The right skill is not up to the mark  Process: The development process has not evolved
  5. 5. • Example  You choose the cause(s) and solve: For example in this case the People cause was chosen and he was given help. There may be more than one cause which needs to be addressed  So use JOY to get joy
  6. 6. Author Prashant Khanna Director & Co-founder Enhance Systems Private Limited Delight through learning Feel free to visit www.enhancelearning.co.in for details, learning case studies and demos.

×