• Challenge: ICICI bank was using technology in its  bid to get to the customers with a unique  proposition. Hence a modul...
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Website : www.enhancelearning.co.in
Website : www.enhancelearning.co.in
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Website : www.enhancelearning.co.in
Website : www.enhancelearning.co.in
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Website : www.enhancelearning.co.in
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If you want more information aboutE-learning or Enhance Systems, contact us on thefollowing details Website : www.enhancel...
 How to teach employees the concepts of Retail banking?
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How to teach employees the concepts of Retail banking?

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  • Retail internet banking is a module to train the bank employees on this channel of the bank.
  • The application gives a complete look and feel to he user.
  • In the first section of the application the user is given the features of the application
  • The user explores the screen to see the various features
  • This is followed by customer role plays. The customer posses questions and the user has to give feedback to them
  • The feedback given by him allows him to learn experientially by doing.
  • Thus with each interaction the user learns and goes ahead with many cases
  • The next section the user gets a user walk through. The learner gets interactions and accesses the application like the user would.
  • Features as compare to other banking channels is given through click and leanr.
  • As the comparison builds with each step the user gets the entire picture.
  • Process flows are finally reinforced with exercises.
  • The establishes the macro flow in the minds of the learner.
  • How to teach employees the concepts of Retail banking?

    1. 1. • Challenge: ICICI bank was using technology in its bid to get to the customers with a unique proposition. Hence a module was needed to educate the audience on the basics of this medium.• Solution: A scenario based CBT on various aspects of retail internet banking was developed. Like other e learning modules this was widely used in the bank.
    2. 2. Website : www.enhancelearning.co.in
    3. 3. Website : www.enhancelearning.co.in
    4. 4. Website : www.enhancelearning.co.in
    5. 5. Website : www.enhancelearning.co.in
    6. 6. Website : www.enhancelearning.co.in
    7. 7. Website : www.enhancelearning.co.in
    8. 8. Website : www.enhancelearning.co.in
    9. 9. Website : www.enhancelearning.co.in
    10. 10. Website : www.enhancelearning.co.in
    11. 11. Website : www.enhancelearning.co.in
    12. 12. Website : www.enhancelearning.co.in
    13. 13. If you want more information aboutE-learning or Enhance Systems, contact us on thefollowing details Website : www.enhancelearning.co.in (feel free to visit our website for demos on our completed projects) Email: prashant.khanna@enhancelearning.co.in learning@enhancelearning.co.in

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