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Greville and King Engagement Analysis Report August 2015

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Council is preparing draft concept plans to improve the pedestrian amenity along Greville and King Streets, Prahran. Those who live, work and visit the area participated either by survey or attendance at an information session. We have developed a couple of draft concept plans to give you an idea about how we’re planning to improve Greville and King Streets. Information from this report will be used to inform the final design package which we will present to community members, including residents, traders, service providers and visitors to the area for further comment.

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Greville and King Engagement Analysis Report August 2015

  1. 1. Greville and King Streets – Community Consultation Analysis Report 1 GREVILLE AND KING STREETS IMPROVEMENT PLAN COMMUNITY CONSULTATION ANALYSIS REPORT – AUGUST 2015
  2. 2. Contents GREVILLE AND KING STREETS IMPROVEMENT PLAN................................................................1 INTRODUCTION..................................................................................................................................3 SURVEY FEEDBACK OVERVIEW.....................................................................................................8 SURVEY RESULTS............................................................................................................................18 POP–UP RESULTS............................................................................................................................29 ADDITIONAL CORRESPONDENCE................................................................................................33 Greville and King Streets – Community Consultation Analysis Report 2
  3. 3. Introduction Council is preparing draft concept plans to improve the pedestrian amenity along Greville and King Streets, Prahran. Those who live, work and visit the area participated either by survey or attendance at an information session. We have developed a couple of draft concept plans to give you an idea about how we’re planning to improve Greville and King Streets. Purpose of this report Information from this report will be used to inform the final design package which we will present to community members, including residents, traders, service providers and visitors to the area for further comment. Background The Greville and King Street improvement plan is based on themes and ideas from the Chapel Street Masterplan, Re-discover Chapel Street. The plan aims to improve the quality of streets and public spaces to meet the needs of the increasing population that live, work and visit the area. Since the Masterplan’s implementation, several footpath extensions for additional key public spaces have been built, including Windsor Plaza at the Windsor Train Station and several ‘pause points’ for increased dining, trade and public seating. Improvements to Greville and King Streets are proposed for the next stage in delivering this Masterplan. Scope of the improvement works The key areas for improvements have been separated into sections to make it easier to provide feedback. These draft concept plans are based on feedback received from residents and traders, and are combined with an analysis of technical data including traffic, social and commercial impact assessments. An accompanying map of Greville and King Streets shows the areas we are seeking to improve. The next few pages will provide more information on the proposed changes. The key design ideas are: • Changing the traffic flow to one-way west bound between Chapel Street and the Prahran Train Station. • Changing Porter Street to one-way north bound between Greville Street and Commercial Road with two way access from High Street to Leggett’s Lane to maintain residential access. • Changing Grattan Street to one-way South bound with car parking maintained. • Creating a shared pedestrian and vehicle zone in front of the entrance to the Prahran train station. • Grattan Gardens: Creating a local plaza space, with no kerbs and a paved surface across the street in front of Grattan Gardens. • Changing the pedestrian crossings at Izett Street to create less conflict between cars and pedestrians. • Removing two of the four plane trees in front of the Prahran Town Hall to allow for new urban plaza space on Chapel Street. • The removal of three car parks (for more trees, seating and dining). Greville and King Streets – Community Consultation Analysis Report 3
  4. 4. • Fully pedestranised King Street between the roundabout and Chapel Street with residential car parking access maintained to the east by removing seven car parks • Shared car and pedestrian space between Grattan Street and Izett Street. • Closed to traffic between Grattan Street and the access laneway with a shard street between the laneway and Izett Street. Greville and King Streets Concept Plan by area Methodology The consultation included: • The development of a communication and engagement activation plan • Distribution of communication and consultation material • Consultation processes and engagement activities • Analysis of consultation data • Preparation of key findings and recommendations report During the preparation of the consultation and engagement plan, consideration was given to the approach, response rate and attendance levels of the Chapel Street Masterplan, Re-discover Chapel Street consultation. Greville and King Streets – Community Consultation Analysis Report 4
  5. 5. Data was collated in Excel. Where possible, data was analysed quantitatively and put into a graph. When analysing the qualitative data from open-ended questions, attention was given to the variety of responses, as well as giving a ranking of popularity of responses (through counting responses of a similar theme). Communication activity Communication activities were used to promote the consultation, including: • Dedicated webpage www.stonnington.vic.gov.au/grevilleking • Advertisements in the Stonnington Leader o 14 July 2015 o 21 July 2015 o 28 July 2015 • Article placed in InStonnington (delivered all residents) o June/July edition o August/September edition • Direct mail of 8pp brochure and 4pp survey, mailed to 7,000 residents and traders • Social media posts (Facebook and Twitter) using #grevilleking • Posters distributed to traders and Service Centres • Media release Engagement activity Online or hard copy survey This survey sought feedback on a range of issues including what respondents like/dislike about Greville and King Streets, traffic, amenity, travel and why respondents travel to the centre. Hard copy surveys were sent to all owners and occupiers within the Greville and King Streets area including free post envelopes. The same survey was provided online. 288 surveys were received. Information sessions Three information sessions were held to provide key stakeholders with vital information about the proposed plans. Staff from the City Works, Communications and Community Planning departments and consultants were available to discuss the improvement plan with residents, answer questions and provide feedback. The sessions were: • Tuesday28July,FunctionsonChapel–Traderssession • Wednesday29July,FunctionsonChapel–Communitysession • Saturday1August,FunctionsonChapel–Communitysession At each session there were: • Staff to ensure customer service and expert advice Greville and King Streets – Community Consultation Analysis Report 5 288 surveys received and included 1406 individual comments
  6. 6. • Large maps of the proposed improvement plan • iPads to provide feedback via online a survey • Hard copy surveys to complete and submit at the session or to return via mail with a reply-paid envelope. Greville and King Streets – Community Consultation Analysis Report 6 Three Community/Trader workshops with 44 attendees approximately
  7. 7. Pop-up events on Greville Street There were a number of pop-up activities where City of Stonnington staff were available to discuss the improvement plan with residents. These sessions took place on the following dates: • Saturday 18 July outside Prahran Library, 10 – 11am • Saturday 25 July in Grattan Gardens, 10 – 11am • Thursday 30 July on the corner of Greville Street and Macquarie Street, 8 – 11a Complementing the engagement sessions were a range of signage, communication materials and on- street prototyping to draw attention to the proposed changes and engage the community to gather feedback. These included: • On-street decals advertising the consultation process and indicating the location of pop- up consultation sessions. • On-street stencils indicating the types and locations of proposed changes. • Bin signs providing a summary of the ways to have a say in an eye-catching manner. Greville and King Streets – Community Consultation Analysis Report 7 3 pop-ups 300 attendees 171 comments and votes 175 surveys handed out
  8. 8. Survey Feedback Overview Greville and King Streets – Community Consultation Analysis Report 8
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  10. 10. Greville and King Streets – Community Consultation Analysis Report 10 Analysis Overview
  11. 11. The following commentary is an overview of the feedback from the survey, information session, popups and letters/email and covers each of the questions in the survey. Further information can be obtained through the range of data images following this including graphs and tables. Survey Overall 288 completed the survey. Of these, the majority were local residents (76%/169 respondents) followed by landholder (25%/55 respondents) and business owner/ trader (15%/34 respondents). The majority of respondents who visit Greville Street come to dine or drink (70%/154 respondents) followed by retail shopping (60%/134 respondents) and just passing through (40%/90 respondents). Respondents who visit King Street mostly just pass through (26%/57 respondents) followed by dining or drinking (11%/26 respondents) and retail shopping (7%/16 respondents). The majority of respondents who travel to Greville Street walk (78%/174 respondents) followed by car (57%/127 respondents) and train (24%/53 respondents). King Street had similar results walk was the most popular mode (32%/71 respondents) followed by car (26%/57 respondents) and train (4%/9 respondents). Information sessions Approximately 44 residents and traders attended the three sessions at Functions on Chapel. Pop-up Approximately 300 people were engaged through the pop-up consultation sessions by providing comments or having conversations and taking away surveys to complete. 171 comments and votes were provided and between 150-200 hardcopy surveys and postcards handed out at the consultation sessions. Letter/email Three emails were received from traders on Greville Street. Greville and King Streets – Community Consultation Analysis Report 11
  12. 12. What people like most and what could be improved Survey Respondents were asked what they currently like most about Greville and King Streets. Most comments indicated that the retail shops (30%/86 comments) are the best thing about Greville and King Streets followed by village feel/atmosphere (25%/71 comments) and cafes/restaurants (24%/67 comments). Respondents were then asked what they would improve in Greville and King Streets. Two hundred respondents answered this question. The majority would like the traffic flow to improve (30%/76 comments), of these comments most said a one-way street would improve traffic flow. Widened footpath/improve pedestrian amenity (29%/74 comment) was also mentioned as an improvement followed by increase trees and green space (17%/44 comments) and more outdoor dining (5%/14 comments). Widened footpaths are also reflected in question 4 were 73%/202 respondents agree with extending the width of the footpath to improve, seating and dining in Greville Street. Of the respondents who support this idea the majority where residents (77%/130 respondents) and landholders (69%/38 respondents). Pop ups Attendees provided a range of responses on ways to improve the street. These for the most part aligned with the changes proposed, with the exception of a desire to see the shop owners work together to improve the look of the streets (e.g. uniform / colourful facades) as well as suggestions related to disability access, cycling and history. Comments have been categorised into the following 11 core themes, in order of popularity: • Pedestrian focused (9 comments): including wayfinding, better connections, wider footpaths. • Street experience (9 comments): temporary events, markets and alfresco drinking and dining. • Green space (8): including new street trees and a more varied selection in species. • Business diversity (6): including emphasis on boutiques that contribute to Greville Street’s ‘edgy’ character. • Safety (4): including the provision of better lighting in Grattan Gardens and near Prahran Train Station / Leggetts Lane. • Streetscape aesthetics (4): including better upkeep of shop fronts and uniform awnings. This could be inspired by project such as the painted ladies in San Francisco with bright painted buildings. Greville and King Streets – Community Consultation Analysis Report 12 “Variety of retail shops” “Improve traffic flow” (Indicative comments)
  13. 13. • New public infrastructure (3): such as a public toilet block in Grattan Gardens and inclusive public spaces. • Bicycle focused (3): including dedicated bike lanes and a bike share scheme. • Disability access (1): including flushed kerbing, a wheelchair accessible public toilet and signage at wheelchair eye level, charging point for scooters • History (1): street elements to reflect and tell the story of the unique role of Greville St in Melbourne’s history • Public art (1). General Traffic changes Survey The majority of survey respondents supported all three proposed changes. Changing the traffic flow to one- way west bound on Greville Street between Chapel Street and the Prahran Train Station was the most supported option (63%/169 respondents), followed by changing Grattan Street to one-way south bound with car spaces maintained (58%/157 respondents). Responses to changing Porter Street to one-way north bound between Greville Street and Commercial Road, with two-way access from High Street to Percy Street to maintain residential access was collated (52%/143 respondents). Of the survey respondents who supported changing the traffic flow to one-way west bound on Greville Street between Chapel Street and the Prahran Train Station, the majority were local residents (61%/101 respondents) and landholders (61%/34 respondents). Of the traders/business owners there was an even split between both supporting (47%/16 respondents) and not supporting (47%/16 respondents) this option. Amenity changes Survey Survey respondents were asked if they supported a number of amenity changes outlined in the proposal. The majority of respondents (83%/227 respondents) supported changing the pedestrian crossings at Izett Street to create less conflict between cars and pedestrians followed by extend the width of the footpath to improve planting, seating and dining in Greville Street (73.7%/202 respondents) followed by creating a local plaza space, with no kerbs and a paved surface across the street in front of Grattan Gardens (73%/195 respondents). A number of respondents (36%/101) don’t support removing two of the four plane trees in front of the Prahran Town Hall to allow for new urban plaza on Chapel Street. Greville and King Streets – Community Consultation Analysis Report 13 “More attractive seating” (Indicative comments)
  14. 14. Then respondents were then asked what they would like to see in front of Prahran Town Hall. Most comments indicated that more seating (35%/80 comments) should be considered followed by public art (31%/72 comments), better lighting (29%/66 comments) and more tress and gardens (10%/22 comments). While only 22 respondents commented on having trees and gardens, there was a significant amount of respondents (36%/101 respondents) against the removal for trees in front of Prahran Town Hall in question four. Pop-ups Respondents were asked if the supported the changes to Izett Street, (10) indicated support for the proposed changes. The overwhelming majority of people we spoke to express a belief that the existing pedestrian crossing should be changed to improve pedestrian safety and amenity, and reduce confusion for drivers. People also indicated support for making Greville Street one-way if it would make this intersection safer. Respondents were asked if the supported the changes to create a Town Hall Plaza, In total 80% (4) of votes and many comments indicated support for the proposed changes in this section, while one person indicated they had some concerns. There was a general sense that the look and feel of Town Hall Plaza could be improved through new softer landscaping treatments and the provision of public artwork. Some people made the comment that trees need to be selected carefully to suit the street and not cause allergies. Some concerns were raised about the removal of existing street trees on Chapel Street to improve the connection with King Street. These concerns seem to be alleviated when it was demonstrated that these losses would be offset by additional trees elsewhere and that the landscape architects had recommended removal to increase canopy cover and overall tree health. Letter/email Two emails received by traders were in favour of the idea of widening and improving footpaths down Greville Street. One trader extended on this saying if car spaces were removed to make footpaths wider he would only support it if it creates more footpath dining. One trader was happy with Porter Street continuing to be one-way. One way traffic or shard zone Survey Survey respondents were asked if they prefer either shared street use (allows for one way through traffic) or shared street use and permanent street closure at Grattan Gardens. A Greville and King Streets – Community Consultation Analysis Report 14 “Like the opportunity to close off for events” “Restricting trade!” (Trader comment)
  15. 15. small majority of respondents prefer shared street use (33%/86 respondents) followed by shared street use and permanent street closure at Grattan Gardens (28%/73 respondents), neither option (24%/64 respondents) and both options (16%/43 respondents). A small majority of local residents support shared street use (33%/55 respondents) followed by shared street use and permanent street closure at Grattan Gardens (28%/48 respondents). Of the traders/business owners the majority were against both options (41%/14 respondents). The majority of respondents aged between 25-44 years old (38%/30 respondents) support shared street use. Respondents aged 45-54 (27%/13 respondents) were an even split between both options whereas most respondents aged 55-64 years (30%/15 respondents) were against both options. Information sessions Respondents were asked two options of temporary or permanent closure of Greville Street outside Grattan Gardens. The community who cast the votes was generally in favor (4 respondents) of temporary closures of Greville Street whereas most community members were against (2 respondents) permanent closures. A small majority of traders were in favor (5 respondents) of temporary closure. There was a general sense that this would be a great opportunity to close the road for events. Four traders were opposed to this closure believing it would be too much of an impact on traffic flow and parking. A small majority of traders (4 respondents) were opposed to permanent closures believing it would restrict trading. Three traders were in favour of the idea. Two residents were against the idea of redirecting traffic on Porter Street to northbound from the intersection with Greville Street believing it would limit property access. Pop ups Respondents were asked two options of temporary or permanent closure of Greville Street outside Grattan Gardens. In total 70% of votes (21) were cast in favour of temporary closures only, while 30% (10) preferred removing cars permanently. Many people responded positively to the idea of allowing temporary events to attract more visitors to the area and reinvigorate the Greville Street precinct. Many also noted that a temporarily closed space could test the waters for a permanent closure. Concerns raised related to impacts of redirecting traffic on Porter Street to northbound from the intersection with Greville Street. These concerns were generally voiced by local residents who felt they would be inconvenienced in terms of access to their properties, Greville and King Streets – Community Consultation Analysis Report 15 “Remove car parks on one side no matter what is decided” (Resident comment)
  16. 16. especially those located on Leggett’s Lane. Residents were particularly concerned when they thought Greville Street could be closed off. Letter/email Two emails received by traders were opposed to permanent closure of Greville Street outside Grattan Gardens, stating that this will effect traffic flow and be hard for customers to access shopping. One trader is in favour of option temporary closure believed this is the better option of the two. Shared street use changes Survey The majority of survey respondents supported all three changes. Temporary closure for designated events was the most supported option (69%/182 respondents) followed by providing more trees, seating and dining (67%/176) and shared car and pedestrian space between Grattan Street and Izett Street (49%/126 respondents. Almost 30% for respondents did not support shared car and pedestrian space between Grattan Street and Izett Street. Information sessions Three residents were in favor of the idea of a shared car and pedestrian space between Grattan Street and Izett Street. Furthermore two residents liked the idea of removing car parks on one side of the road. Two residents were against this idea believing it would limit property access. Shared Street Use and Permanent Street Closure Survey Of the two options, majority of respondents supported providing more trees, seating and dining (requires removal of 10 car spaces) (58%/156 respondents) whereas a small majority of respondents did not support closed to traffic between Grattan Street and the access laneway with a shared street between the laneway and Izett Street (42%/110 respondents). Greville and King Streets – Community Consultation Analysis Report 16
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  18. 18. Greville and King Streets – Community Consultation Analysis Report 18 Survey Results
  19. 19. Q1. What respondents like most about Greville and King Streets Currently what do you like most about Greville and King Streets? Number of respondents: 281 of 281 total survey respondents. Four themes were identified and demonstrated in the indicative comments below. Theme 1 Retail/shopping 86/30% respondents said: Greville and King Streets – Community Consultation Analysis Report 19 “Variety of retail shops” “The alternative retail shops” “Quirky shops” Theme 3 Cafes/restaurants 67/24% respondents said: “The cafes and shops. It's a great area to live in” “Small shops and cafes” “Cafes and bars” Theme 2 Atmosphere/ Village feel 71/25% respondents said: “Feels like a little modern village” “The 'small village' atmosphere” “The culture, diversity and atmosphere. Great vibe.” Theme 4 Good Access 29/10% respondents said: “Provides easy access for cars and pedestrians” “Easy access to Prahran station” “King St is an important means of access to Chapel St”
  20. 20. Q2. What respondents would improve about Greville and King Streets What would you improve in Greville and King Streets? Number of respondents: 281 of 281 total survey respondents. Four themes were identified and demonstrated in the indicative comments below. Theme 1 Improve traffic flow/one way street 76/30% respondents said: Theme 3 Increase trees and green space 44/17% respondents said: “Improve traffic flow” “Reduce cars and make the whole road paved for pedestrians, change to local traffic only, one-way” “Make it all one way traffic from Chapel Street” Theme 2 Improve pedestrian amenity/widened footpaths 74/29% respondents said: “Wider footpath for walking” “Pedestrian access (footpaths need to be wider)” “Improve pedestrian amenity” “More trees and greenery please” “More trees, the palms are the best”. “Green and open spaces” Theme 4 Increase outdoor dining 14/5% respondents said: “More outdoor dining, improve vibrancy” “Space for sidewalk dining” “Increase outdoor dining /cafes”
  21. 21. 62.6% 52.4% 58.1% 7.4% 14.7% 13.3% 28.5% 30.0% 25.9% 1.5% 2.9% 2.6% Between Area 1 and Area 4 - Changing the traffic flow to one-way west bound on GrevilleStreet between Chapel Street and the Prahran Train Station. Area 1 - Changing Porter Street to one- way north bound between Greville Streetand Commercial Road, with two- way access from High Street to Percy Street to maintain residential access. Area 2 - Changing Grattan Street to one- way south bound with car spaces maintained. Support Neutral Don’t support Can’t say Source: Corporate and Community Planning 2015 Figure 1: Question 3 Number of respondents: 273 of 288 69.1% 73.0% 83.2% 36.7% 73.7% 51.6% 12.8% 9.4% 8.4% 23.6% 7.3% 18.3% 15.8% 17.2% 7.0% 36.4% 18.2% 23.1% 2.3% 0.4% 1.5% 3.3% 0.7% 7.0% Area 1 - Creating a shared pedestrian and vehicle zone in front of the entranceto the Prahran train station. Area 2 - Grattan Gardens: Creating a local plaza space, with no kerbs and a paved surface across the street in front of Grattan Gardens. Area 3 - Changing the pedestrian crossings at Izett Street to create less conflict between cars and pedestrians. Area 4 - Removing two of thefour plane trees infront of the Prahran Town Hall to allow for new urban plaza on Chapel Street. Area 4 - In Greville Street, extend the width of the footpath to improve planting, seating and dining. Area 5 - Fully pedestrianised King Street between the round about and Chapel Street, with residential car spaces access maintained to the east Support Neutral Don’t support Can’t say Source: Corporate and Community Planning 2015 Figure 2: Question 4 Number of respondents: 275 of 288 Q3. Traffic changes Do you support the following traffic changes outlined in the proposal? Number of respondents: 273 of 281 total survey respondents. Q4. Proposed changes Do you support the following changes outlined in the proposal? Number of respondents: 275 of 281 total survey respondents.
  22. 22. Q5. Prahran Town Hall What would you like to see in front of the Prahran Town Hall (e.g. public art, lighting, more seating) Number of respondents: 230 of 288 total survey respondents. Five themes were identified and demonstrated in the indicative comments below. Theme 1 Increase seating 80/35% respondents said: Theme 3 Better lighting 66/29% respondents said: Theme 5 Less homeless/unfortunate people 14/6% respondents said: “More seating to eat lunch” “More attractive seating” Theme 2 Install art 72/31% respondents said: “Public art including graffiti art” “More lighting and public art” “Better lighting which celebrates the historic buildings” “Lighting on the building” Theme 4 More trees and gardens 22/10% respondents said: “Less homeless/drunk people. Less people asking for money” “Less 'unfortunate' people. It's distracting and undesirable to walk past” “Increase the trees - beautify with plant boxes”
  23. 23. “Garden beds with flowers and small scrubs”
  24. 24. Q6. Shared Street Use (Allows for one way through traffic) or Shared Street Use and Permanent Street Closure at Grattan Gardens Do you generally support the following? Number of respondents: 264 of 288 total survey respondents. 32.6% 27.7% 15.9% 23.9% Option 1 – Shared Street Use (Allows for one way through traffic) Option 2 – Shared Street Use and Permanent Street Closureat Grattan Gardens Both options Neither option Source: Corporate and Community Planning 2015 Figure 3: Question 6 Number of respondents: 264 of 288
  25. 25. 48.8% 66.9% 69.5% 19.8% 10.6% 17.2% 27.1% 21.7% 12.6% 4.3% 0.8% 0.8% Area 2 - Shared car and pedestrian space between Grattan Streetand Izett Street. Area 2 - Providing more trees, seating and dining (requires removal of six car spaces). Area 2 - Temporary closurefor designated events. Support Neutral Don’t support Can’t say Source: Corporate and Community Planning 2015 Figure 4: Question 7 Number of respondents: 263 of 288 40.2% 58.4% 13.0% 6.7% 42.1% 33.7% 4.6% 1.1% Area 2 - Closed to traffic between Grattan Street and the access laneway with a shared street between the laneway and Izett Street. Area 2 - Providing moretrees, seating and dining (requires removal of 10 car spaces). Support Neutral Don’t support Can’t say Source: Corporate and Community Planning 2015 Figure 5: Question 8 Number of respondents: 267 of 288 Q7. Shared street use Do you support the following changes outlined in Option 1 – Shared Street Use Number of respondents: 263 of 288 total survey respondents. Q8. Shared Street Use and Permanent Street Closure Do you support the following changes outlined in Option 2 – Shared Street Use and Permanent Street Closure? Number of respondents: 267 of 288 total survey respondents.
  26. 26. 0.5% 57.2% 8.1% 23.9% 6.8% 7.2% 78.4% 1.4%0.0% 25.7% 3.6% 4.1% 1.4% 2.7% 32.0% 0.9% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% Bus Car Cycle Train Tram Taxi Walk Other GrevilleStreet King Street Source: Corporate and Community Planning 2015 Figure 7: Question 10a Number of respondents: 260 of 288 Q9. Why respondents normally visit Greville or King Streets? Why do you normally visit Greville or King Streets? Number of respondents: 267 of 288 total survey respondents. 60.4% 69.4% 18.0% 20.7% 14.0% 33.3% 40.5% 55.4% 16.2% 12.6% 7.2% 10.8% 4.1% 4.1% 5.4% 2.3% 25.7% 3.2% 9.5% 4.5% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% Greville Street King Street Source: Corporate and Community Planning 2015 Figure 6: Question 9a Number of respondents: 267 of 288 Q10. How respondents normally travel to Greville or King Streets Why do you normally visit Greville or King Streets? Number of respondents: 260 of 288 total survey respondents.
  27. 27. 52.7% 26.6% 7.2% 4.1% 3.6% 4.1% 17.6% 9.0% 10.4% 5.4% 6.3% 18.0% 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0% Daily 2-3 times/week Once/ week 2-3 times/ month Once/ month Less than once/ month Greville Street King Street Source: Corporate and Community Planning 2015 Figure 8: Question 10a Number ofrespondents: 260 of288 Q11. How often respondents visit Greville or King Streets How often do you visit Greville or King Streets? Number of respondents: 260 of 288 total survey respondents.
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  29. 29. 29 Pop–up Results
  30. 30. Engagement Overview The City of Stonnington has developed a Masterplan proposing widespread improvements to Greville and King Streets. To test these improvements with the community and users of these streets, CoDesign Studio was engaged to deliver three on-street consultation sessions as well as complementary communications and street prototyping activities. Together, these activities have enabled local residents, workers, traders and visitors alike to provide input into the future design outcomes for the Greville and King Street precinct. Consultation sessions These sessions took place on the following dates: • Saturday 18 July outside Prahran Library, 10 – 11am • Saturday 25 July in Grattan Gardens, 10 – 11am • Thursday 30 July on the corner of Greville St and Macquarie St, 8 – 11am The sessions aimed to: • Inform people about the ongoing project to improve Greville Street. • Communicate, in a simple easy to understand way, the improvements being considered. • Gain feedback on key design elements. Complementary prototyping and communications activities Complementing the engagement sessions were a range of signage, communication materials and on-street prototyping to draw attention to the proposed changes and engage the community to gather feedback. These included: • On-street decals promoting the consultation process and indicating the location of pop-up consultation sessions. • On-street stencils indicating the types and locations of proposed changes. • Bin signage provided a summary of the ways to have a say in an eye-catching manner. The results of the consultation sessions have been compiled into the following report, concluding with a set of recommendations for the next phase of the project. 30
  31. 31. Summary of findings Overall, people were supportive of improvements proposed for Greville and King Streets and many aspects of the plan were not seen as controversial. Most positive: People responded very positively to having more (carefully selected) street trees and fixing the intersection at Izett Street. Overall, they were also supportive of making Greville Street one-way if this helped to improved safety, including at Izett Street, and created more space for pedestrians, outdoor activities and trees. Concerns: Most of the concerns raised came from residents in the area impacted by the changes to traffic flows, surrounding Porter and Grattan Streets. People registered concerns about the impacts on their ability to get into and out of the area by car. Locals: Most locals were in favour of creating a better pedestrian environment, especially those that do not heavily rely on a motor vehicle for transport. Some of the locals we spoke to have been living in the same area for over 10 years and have seen the area change; they often recited concerns about the decline in Greville Street over the years and their desire to see targeted improvements made to help revitalise the area. Traders: Traders and shop staff could see potential in the proposed changes where they were directly linked to introducing more and new uses of the street. They often acknowledged the difficult trade-off between improving the street environment to make Greville Street a destination and restricting car space and the need for car parking. Bang for the investment buck: Some residents and traders wanted to be sure that the improvements would provide a return for the street and were seeking information linking changes to outcomes, new uses and benefits. Implementation impacts: A number of people – both residents and traders – asked questions and raised concerns about the staging and timing of the implementation, which related to minimising impacts on businesses. King Street: There was less feedback provided about King Street, with many indicating confusion about where this street was located. 31
  32. 32. Recommendations Based on the observations of the street, conversations and analysis of community feedback, CoDesign Studio provides the following recommendations for the future implementation of the project: • Most community concerns focus on the impacts of individual or cumulative traffic flow changes. Trials of these proposed changes could assist in seeing if these concerns will be realised. • Many community members and traders felt the shop owners as well as their tenants could play a powerful role in making Greville Street a unique destination. This could be encouraged. • Consider prototyping the proposed closure of King Street to draw attention to this area and signpost the proposed changes. This could also be used to further involve traders and the community with the project. • Consider careful staging of the project. Lead with elements, which will have the greatest impact and time implementation to minimise impacts to businesses. • Link changes with initiatives that ensure new spaces are well used. For example, community programming to activate new shared space. 32
  33. 33. Additional correspondence 33
  34. 34. Letter 1 This letter was from a trader who was opposed to permanent closure of Greville Street outside Grattan Gardens stating that this will effect traffic flow and be hard for customers to access shopping. But was in favor of temporary closure believing this is the better option of the two. The letter was also in favour of the number of amenity changes outline in the proposal e.g. Increased greenery and landscaping, Improved pavement surfaces and widening of footpaths Letter 2 This letter was opposed to permanent closure of Greville Street but was happy with Porter Street continuing to be one way. Letter 3 This trader was in favour of the idea of widening and improving footpaths down Greville Street. In addition he supported car spaces being removed to make footpaths wider but only if it creates more footpath dinning. 34
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