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HYPOTHESIZE THIS ...
ITS ACTUALLY QUITE SIMPLE
ITS ACTUALLY QUITE SIMPLE
BORED PEOPLE,
SOUND DULL RIGHT?
WHAT IS FU NCTIONALITY?
•
•
•
•
•
•
•
ONCE UPON A TIME …
DEVICE CONVERSIONS OVERVIEW
USERS
SALES
REVENUE
CR%
AOV
TRUMPISM
TRUMPISM
HOW WAS IT TESTED?
Physical testing
Why?
SUMMARY OF WHAT WAS FOUND
2 tablets, 1 mobile and 6 desktop browsers
Problem
Issue
A BROKEN BUT TON
WHAT WAS THE R EVENUE WORTH?
£65.7k
WHAT WAS THE R EVENUE WORTH?
£24m£65.7k
IT'S AN EPIDEMIC
IT'S AN EPIDEMIC
SPINACH
Just because no one tells you
But if ONE person does tell you
✓
✓
✓
test…
✓
✓
THE LESSON
Functionality testing is critical to your optimisation process
✓
✓
✓
✓
✓
✓
✓
THE LESSON
www.endlessgain.com/functionality-toolkit/

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How do you find $100m of lost revenue?