Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Globalizing Your Financial Systems - Emtec, Inc.

1,990 views

Published on

Emtec Finance and Technology Summit Presentation with Jon Given

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Globalizing Your Financial Systems - Emtec, Inc.

  1. 1. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Globalizing Your Financial Systems Jon Given, Director – Oracle Financial Applications, Emtec Inc..
  2. 2. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Agenda • Functional Considerations • Implementation Approaches • Best Practices • Case Study 2
  3. 3. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Functional Considerations • Corporate versus local requirements – Global framework – What’s statutory versus always done it that way • Configuration / Metadata – shared across globe or country specific –COA –Items –Vendors –Customers –Bank setup 3
  4. 4. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Functional Considerations • Language requirements –Canadian French, Dutch, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish are fully supported and translated –Reporting and source systems –Enabling Multi-language –Translating existing values • ChartField descriptions • Product Descriptions • Item Descriptions 4
  5. 5. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Functional Considerations • Integration of PeopleSoft solution with other systems – Identify other systems – Clear boundaries for business processes and hand-offs – Retirements plan for legacy systems • Reporting –Corporate and Management –Local / Statutory –Existing queries would need to be updated to include new Business Units 5
  6. 6. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Functional Considerations • Banking –Payment Methods –Check Formats –Language differences • Multi-currency –Rate Maintenance –Local Rate requirements 6
  7. 7. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Functional Considerations • Statutory Ledger requirements (Local GAAP) • Indirect Taxes –Sales / Use Tax –VAT –Withholding • Ongoing support requirements – Security – Changes – Ownership 7
  8. 8. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Functional Considerations • Assets –Multi-book to handle varying local depreciation methods • General Ledger –Multi-GAAP • Evaluate current configuration. Implement Book Code if possible • Sometimes multi-ledger solution is less invasive. –Translation / Revaluation –Statutory reporting considerations –Common reporting considerations – consistent reporting from corporate 8
  9. 9. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Functional Considerations • Purchasing –Document Formats –Vendor Maintenance (One setid vs multiple) –Workflow – common corporate model –Indirect Taxes –Users Fully Trained Prior To Testing –Local SME’s Conduct Test Phase and Trouble Shoot • Payables –Banking / Payment –Indirect Taxes 9
  10. 10. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Global Insights / Considerations • Managing the global team will be challenging –Up-front focused and facilitated requirements/design sessions with frequent design checkpoints later in the process. • Not all locations will have clearly defined processes and applications –Making them understand the value of the global process 10
  11. 11. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Implementation Approaches
  12. 12. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Implementation Options • Single Phase rollout –Global rollout to all the regions at the same time • Geographic (Regional) rollout –Rollout a region at a time • Facility (Site by Site) rollout –Rollout a site at a time 12
  13. 13. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Implementation Considerations • Different systems and their retirement schedule • Integration requirements – temporary or permanent • Consistency of existing business process/systems • Culture/experience of your organization • Timeline • Pros/Cons review and analysis 13
  14. 14. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Implementation Options – Single Phase • Pros –Global requirement/design eliminates the risk inherent with incremental design –Consistent business process in all regions • Cons –Too much change in the organization all at once –Hard to implement and deploy –Organizational readiness to consistent processes (Cultural) 14 • Single Phase – Global rollout to all regions simultaneously
  15. 15. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Implementation Options – Geographic Rollout • Pros –Flexibility in adopting different business processes in different regions. –Ease of implementation management (chunking by region) • Cons –Potential for design conflict. –Support is difficult if design is drastically different between regions 15 • Geographic rollout - Requirement/design and deploy one region at a time
  16. 16. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Implementation Options – Facility Rollout • Pros –Flexibility in adopting different business processes in different facilities –Ease of implementation management (chunking by facility) –Supports a phased system retirement schedule • Cons –Potential for design conflict –Will require a long timeline –Support is difficult if design is drastically different between facilities 16 • Facility Rollout - Requirement/design and deploy one facility at a time
  17. 17. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Global Rollout Strategy 17 Develop Global Processes and Requirements Gather global requirements Develop global processes Configure global template Create global testing strategy Training plans by process Define data migration standards Global deployment plan Address Local Processes and Requirements Implement global processes Gather location specific requirements Adapt and harmonize processes to local req. Configure localization Localize training Localize test scripts Implement by Region Apply global template Apply local template Load Data Interface Regression test Train Deliver Support
  18. 18. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Global Rollout Execution • Continuous Change Management • Template Rollout Plan • Training –Train-The-Trainer, Local SME’s fully allocated to the project –Deploy Regional Training Hubs • Testing –Comprehensive Location based testing –User Testing In Each Location/Site In The Region –Users Fully Trained Prior To Testing –Local SME’s Conduct Test Phase and Trouble Shoot • Support –Develop Call Center –Implement Localized Support Via SME’s –Develop Escalation Procedures –Utilize a Common Support Database 18
  19. 19. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Best Practices
  20. 20. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Best Practices • Requires buy-in and support from Corporate and Local Leadership • Managing Perception –Global locations should perceive this as an improvement to their process and system. Not as North America dictating change. • Requirements and Design has to be global –Tendency to skew towards Phase I deliverable. –Leverage Global steering committee 20
  21. 21. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Best Practices 21 • Local language requirements - Translate test scripts and training materials - Leverage outside translation services - Confirm with local SMEs / or multi-language core team members • Perform Training as close to UAT as possible - Look to incorporate aspects of UAT in your training exercises • Utilize regional testing and training hubs ‾ Avoid travel to every regional site ‾ Fosters inter-office communication within the region
  22. 22. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Best Practices 22 • Team Composition - Identify the subject matter experts early in project - Management support for SME engagement - Group the SME’s based on consistency of processes - Organize regional teams to support global project structure - Local language support • Team Communication - Leverage phone, e-mail, IM, WebEx, face to face - Adjust meeting times to support work and resources across multiple time zones - Centralized project document repository
  23. 23. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Best Practices 23 • Requirements – gather, document, and sign-off • Design the new system and solicit input into the process • Testing to ensure system meets requirements and integrates • Training to teach people how to use and maintain system
  24. 24. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Case Study 24
  25. 25. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Business Challenges • Significant Organizational growth outside of US • Numerous disparate systems • No visibility into the region • Inconsistent business processes • Lack of controls and audit of legacy applications • Many manual processes and / or duplicate entry across multiple systems 25
  26. 26. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Scope • Perform Global Design and implement PeopleSoft Financials for all International locations in a phased deployment for a financial services company • Solution also includes OBIA – Financial Analytics 26
  27. 27. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Scope – Business Processes 27 • Asset Management • Accounts Payable • Accounts Receivable • Billing • Commissions • General Ledger • Project Costing • Purchasing • Order Management (Enterprise Pricer)
  28. 28. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Scope – Critical Success Factors • Having buy-in from senior leadership at the home office. • Identifying Global Business Process owners, who have the authority to make decisions quickly, champion the system, know who the subject matter experts are, and communicate decisions to the rest of the client’s Organization. • Designing a future state system that builds upon the North American business processes and also meets the regulatory requirements in Latin America. 28
  29. 29. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Requirements Gathering • Questionnaires to help accelerate the communication • Incorporated questionnaire from previous projects • Distributed to Latin America North leader and South leader • Client clarifications • Emtec clarifications • Consolidated responses into a single repository per business process • Volume counts • Sample documents (forms, reports) 29
  30. 30. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Fit-Gap • Extracted the requirements from questionnaire into spreadsheet • Grouped similar processes together • Assigned requirement id’s and linked to source for traceability • Analyzed how the requirement could be met by PeopleSoft: –Fit is works with delivered PeopleSoft –Gap requires development work • Must Have –Resolution – brief description of how to meet requirement –Decision if In or Out of Scope 30
  31. 31. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Results • Launched International Wave 1 in October 2013 • Minimal issues within the region • Retired multiple legacy applications and automated many existing processes • Better reporting, visibility and consistent across regions • Provided onsite support in regional hub during first month-end close • Currently working on Wave 2 –Remainder of Latin America (Financials and Order to Cash) –Canada (Order to Cash) –OBIA – Financial Analytics • Expected go-live in August 2014 31
  32. 32. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Lessons Learned • What was successful: –Leadership in Latin America took an active role –Daily one hour meetings to review questionnaires –Comprehensive list of requirements –Leveraged core team resources with local language skills throughout project lifecycle (Both client and Emtec team members) • What needs improvement –Plan for additional time to gather requirements due to resource constraints at smaller regional offices –Stakeholder involvement was not complete until later in the project –Planning for connectivity issues in certain regional offices 32
  33. 33. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. 73% YEARS 47serving clients OUR COMPANY 500dedicated associates 17 over years BEST PLACES TO WORK 2012 TECHNOLOGY EMPOWERED BUSINESS SOLUTIONS “right size provider” “client for life” India Pune Bangalore USA IL, PA, NJ, GA, VA, MN, FL Canada Toronto Ottawa GLOBAL DELIVERY OUR SERVICES 87% 14 prior tier 1 consultancies avg. years experience fulltime employees OUR PEOPLE 25+ OTHER PARTNERS - onshore - offshore - nearshore - blended managed services Advisory Applications Cloud Analytics Infrastructure strategy governance process ERP, HCM, CRM, app. development, mobile solutions applications infrastructure enterprise reporting, predictive analytics, big data service management enterprise infrastructure end user computing Business and Technology Empowered
  34. 34. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. An Exciting Year For Emtec… And Or Clients! Vertical Focus • Strategy • Enterprise Solutioning • Management Consulting • Line of Business Expertise Advisory Services Expansion Services GEO Vertical SMAC
  35. 35. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. Emtec Services Align Well with each stakeholder community ENTERPRISE SUITE SALES & MARKETING  360 degree view of the customer  Sales force automation  Customer Service  Marketing Automation  Customer and Product Data Management  BI / Analytics HCM  Workforce Planning  HR Analytics  Talent Management  Employee Self-Service  Performance Management  Total Compensation CFO FINANCE  Budget & Planning  Financial Close Mgmt  Procure to Pay  SEC Reporting  Financial Analytics  Cash Management OPERATIONS  Forecasting  Operational Analytics  ERP  Project Costing TECHNOLOGY  Advisory Services  Application Development & Maintenance services  Business Intelligence & Big Data  Cloud Strategy and Implementation  Independent Verification & Validation  Infrastructure Services  Managed Services  IT Service Management  Procurement Services  Business Strategy  Managed Services & Outsourcing  Advisory Services  Analytics  Governance POWER The of Emtec
  36. 36. Emtec, Inc. Proprietary & Confidential. All rights reserved 2015. THANK YOU FOR YOUR TIME Please visit us online at www.emtecinc.com THANK YOU FOR YOUR TIME Please visit us online at www.emtecinc.com

×