E commerce

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E commerce

  1. 1.  E-Commerce overview 1.1 Definition of e-commerce 1.2 Brief history of e-commerce  E-Commerce categories 2.1 Two major categories 2.2 Other categories  Benefits of e-commerce 3.1 Benefits to organizations 3.2 Benefits to consumers  Business applications  Online shopping  Interesting facts and figures  Summary and conclusion  References
  2. 2.  E-Commerce or Electronic commerce is a process of buying, selling, transferring or exchanging products, services and information via electronic and computers
  3. 3. 1980s  The growth and acceptance of credit cards  Automated teller machines(ATM)  Telephone banking  Airline reservation system
  4. 4. 2000s  Many European and American business companies offered their services through the World Web Wide  Since then, People began to associate a word “e-commerce”
  5. 5.  Two major categories  Other categories
  6. 6.  Business-to-consumer (B2C): Online transactions are made between businesses and individual consumers. E.g. Amazon.com; e-Bay.com  Business-to-business (B2B): Businesses make online transactions with other businesses
  7. 7.  Consumer-to-consumer (C2C)  Mobile commerce (m-commerce)  E-learning  E-government
  8. 8.  Benefits to organizations  Benefits to consumers
  9. 9.  Global reach  Cost reduction  Supply chain improvements  Customization  Improved customer relations
  10. 10.  More products and services  Cheaper products and services  Instant delivery  Information availability  Participation in auctions
  11. 11.  E-mail  Instant messaging  Online shopping  Online banking  Shopping cart software  Electronic tickets
  12. 12.  Online shopping is the process of buying goods and services from merchants who sell on the internet  Online consumers are evenly split between men and women and tend to be better educated, younger, and more affluent then the general population
  13. 13.  Advantages 24-hour access Ability to comparison shop The in-home privacy Variety
  14. 14.  In every 1.2 seconds, a Canadian makes a purchase with their PayPal account
  15. 15.  Ninety percent of Canadians do their online shopping exclusively from home and only one percent of Canadians shop online exclusively from work  Experts predict that online sales will reach US $328 billion by 2010
  16. 16.  e-Commerce has now become a key component of many organizations in the daily running of their business  As the internet and in turn e-commerce has developed, and continues to evolve and grow, it is vital that any organization, in any particular industry, must base its strategic planning around such a rapidly growing medium
  17. 17.  http://en.wikipedia.org/wiki/Electronic_com merce  http://www.wikinvest.com/concept/E- Commerce  http://ezinearticles.com/?Types-of-E- Commerce&id=2002490
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