The infrastructural challenge - The case for laws and regulations

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The infrastructural challenge - The case for laws and regulations

  1. 1. WCIT 2010 Emilio Garcia Garcia Technical Advisor, Directorate-General for the Promotion of eGovernment – Ministry of the Presidency (Spain) Laying down tracks: INTRODUCTION Infrastructural 15 MINUTES challenges The case for laws and regulations
  2. 2. Laying down tracks: Infrastructural challenges The case for laws and regulations eGovernment in Spain: Our mission Action Plans and Guidelines Established the rails for eGovernment Administrative cooperation leadership Foster cooperation Promotion of Efficient Definition of national strategies and best usage of ICT practices eGovernment resources sharing Alignment with EU policies Citizen care and satisfaction
  3. 3. Laying down tracks: Infrastructural challenges The case for laws and regulations eGovernment infrastructures in Spain eGovernment in Spain: An unexpected success? Laws and regulations in Spain: The cornerstone Citizen Rigths: The real critical infrastructure Organisational issues: The support for agreements National frameworks: The agreements The valueframeworks: The agreements services National chain of shared platforms and
  4. 4. Laying down tracks: Infrastructural challenges The case for laws and regulations eGovernment in Spain: The environment 17 Regional Governments 8.108 local councils 17 Ministries and 139 Agencies
  5. 5. Laying down tracks: Infrastructural challenges The case for laws and regulations eGovernment in Spain: The unexpected success In spite of the fragmented environment, Spain is ready for a quick take- up of eGovernment Soft and Hard Infrastructures have been the key UN eGovernment Readiness Index, 2010
  6. 6. Laying down tracks: Infrastructural challenges The case for laws and regulations Laws and regulations in Spain: The cornerstone to overcome the infrastructural challenge Establish legal equivalence with paper based procedures Clear regulations and guides Institutions Frameworks Citizens Shared for and Rights Platforms cooperation Guidelines Rules for collaboration among agencies and government levels Laws and regulations Promotes sharing resources
  7. 7. Laying down tracks: Infrastructural challenges The case for laws and regulations Citizen Rights: The Citizens Electronic Access to Public Services Act (Ley 11/2007) Accepted by all the stakeholders Drafted with the collaboration of businesses and civil society and approved by all the political groups of the Parliament Basic law National, regional and local tiers of government should fulfill the rights recognized to the citizens The core of the law Recognition of the right to choose the channel for the relationship with the Public Administrations A clear deadline for 31/12/2009 accomplishment Additional rights eID, intermediaries, not to resubmit data, electronic copies of administrative procedures, eGovernment ombudsman, …
  8. 8. Laying down tracks: Infrastructural challenges The case for laws and regulations Citizen rights: The driver for a major effort of the Spanish Government An Action Plan was defined shortly after the approval of the Act Clustering of services and procedures depending on its impact for the citizens Nearly all the services and procedures have an electronic version Intermediaries the key for inclusive eGovernment : Tax income, drivers licence, …
  9. 9. Laying down tracks: Infrastructural challenges The case for laws and regulations Organizational issues: Breaking with the “silo” culture through massive collaboration Political involvement paves the way for the collaboration among ministries and government levels Technical managers committees for assisting the political level Ad-hoc working groups when they are required An Advisory Council gives permanent voice to businesses, industry and civil society
  10. 10. Laying down tracks: Infrastructural challenges The case for laws and regulations National Security and Interoperability Frameworks: Basic agreements for quality services Accepted by all Public Developed with the collaboration of all Public Administrations Administrations with the participation of the industry Legal texts Development of the provisions for security and interoperability included in Ley 11/2007 Aligned with international Take into account the state of the art and standards frameworks and guidelines developed by OECD, EU
  11. 11. Laying down tracks: Infrastructural challenges The case for laws and regulations The National Security Framework: The Security Policy of Spanish eGovernment Creates the necessary conditions of trust Introduce common elements of security Provide a common language Respectful with personal data privacy laws
  12. 12. Laying down tracks: Infrastructural challenges The case for laws and regulations The National Interoperability Framework: The provision of a common language Multidimensional and multilateral approach Criteria for the selection and usage of standards Specification of instruments: Repository of applications, inventory of services, … Definition of common platforms and services eSignatures and eIDs interoperability policy Catalogue of technical guides: eDoc, Data models, …
  13. 13. Laying down tracks: Infrastructural challenges The case for laws and regulations The value chain of shared platforms and services Built to support the whole administrative procedure Third e-ID Party Other Public lifecycle and define in our Internet Validation Services Administration legal framework Services Services Enablers of the massive and full- implementation of e- e-forms ePayment services More than 15.000.000 of DNI-e, accepted as eID by all the Electronic Public Administrations Exchange of eArchive eDelivery Information A solid base for the Spanish G-Cloud
  14. 14. Laying down tracks: Infrastructural challenges The case for laws and regulations Summary of hard and soft infrastructures Citizen rights No usage take-up is possible without an assurance of legal equivalence Institutions for cooperation Serving the citizen should be a common objective Frameworks and guidelines Delivery chain should be seamless across the different government tiers Shared platforms and services Critical for an efficient use of resources and a quick deployment of services
  15. 15. WCIT 2010 The case for laws and regulations Soft and hard infrastructure should be seen as a national priority. Legal frameworks are the more important definition of priorities for the Public Administrations.

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