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What is robotic process automation?

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What is Robotic Process Automation?
Robotic Process Automation (RPA) is the application of technology that allows employees in a company to configure computer software or a robot to capture, interpret and imitate existing applications for processing a transaction, manipulating data, evaluating responses and communicating with other systems. It observes the actions and steps of a computer operator and imitates exactly, in the same manner, repeating the steps followed by the operator.
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What is robotic process automation?

  1. 1. A Gateway to the WORLD OF LEARNING. Orientation Session on Robotic Process Automation Stay Relevant. Stay Competitive RPA | Artificial Intelligence | Blockchain
  2. 2. A Gateway to the WORLD OF LEARNING. RPA | Artificial Intelligence | Blockchain
  3. 3. Brief Introduction Founded In 2017 Our Offering RPA | AI |Blockchain Trained Professionals 1500+ Headquarter Pune MISSION VISION To help the community upgrade their skills in the era of emergent technologies to stay relevant and competitive in their respective industries. To up-skill one million professionals by 2025 and want to establish 100 centers in tier 1 and tier2 cities that can positively impact the nation’s & growth.
  4. 4. Our Commitment CERTIFICATIO N SUPPORT REALTIME PROJECT SUPPORT 3 MINIMUM OPPORTUNITIES
  5. 5. “Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning stays young.” ― Henry Ford CEO
  6. 6. Agenda : 45 Minutes • Challenges with existing Service Automation • Why, What and When RPA • Value Proposition • Industry Use Cases • Tool landscape
  7. 7. Let’s welcome the 4th industrial revolution
  8. 8. Impact of Automation on Jobs
  9. 9. Opportunity beyond Job Loss?
  10. 10. Robotic Process Automation
  11. 11. Manufacturing world Humans are operating the assembly lines
  12. 12. Robotics in Manufacturing world Robots are taking over the plants. Benefits Make plant more competitive Increase manufacturing output Reduce Human intervention
  13. 13. Let’s Watch a Video https://www.youtube.com/watch?v=-MapiGOqkkA
  14. 14. Robotic Process Automation Delegation of work from Human to Machine to reduce cost, improve the efficiency and enhance the customer experience.
  15. 15. Robotic Process Automation Delegation of work from Human to Machine to reduce cost, improve the efficiency and enhance the customer experience. A series of steps taken in order to achieve a outcome
  16. 16. Robotic Process Automation Delegation of work from Human to Machine to reduce cost, improve the efficiency and enhance the customer experience. A series of steps taken in order to achieve a outcome
  17. 17. Existing Process Automation
  18. 18. Challenges in Process Automation 20 % ERP Others
  19. 19. Challenges in Process Automation 20 % ERP Others 80 % Human Intervention
  20. 20. 80% Gap in existing Process Automation IT REVOLUTION Paper Based Transaction Broken IT System Complex Legacy System Business Exceptions Unstructured Information
  21. 21. 80% Gaps Leads To Data Entry Hopping across multiple Verification, validation and comparison data Decision making – Rule or Judgement Email reading/writing
  22. 22. Business Challenges with Scale HUMAN WORKFORCE LEADS TO  High Cost  Keying errors (Quality)  Delays  Hit Customer Experience  Compliance Issues  Revenue Loss  Train / Retrain People HUMAN WORKFORCE HUMAN WORKFORCE
  23. 23. Take a fresh look HUMAN WORKFORC E DIGITAL WORKFORC E COMPLETE WORKFORC E + = COLLABORATION
  24. 24. What is Idea? Deploy a virtual workforce of software bots that take those time consuming, repetitive, high volume, error-prone tasks that humans do, and automate them. The bots don’t eat, sleep, make mistakes, bet bored or comprises any confidential information. And they carry out business processes faster, more efficiently and at lower cost. They work 24*7 and don’t go on vacation How RPA will help you sleep better?
  25. 25. Visualize with Example
  26. 26. RPA BOTS Capability
  27. 27. RPA Benefits
  28. 28. RPA Features
  29. 29. Best Use Dual data entry scenario Straight through processin g Virtual Integratio n between different systems Reporting to data extracting and reporting requests Ruled based decision making
  30. 30. Industry Use Cases 1.0 Insurance • Client profile updates • Policy administration and servicing • Claims processing • Underwriting processes Healthcare • Patient Scheduling • Eligibility Check • Revenue Cycle Management Human Resources • Employee onboarding • Recruitment • Benefits administration • Payroll • System access and setup • Compliance reporting Financial Services • AP • AR • Exception processing • Statement reconciliation • Credit card applications • Dispute resolution SUPPLY CHAIN • RFX • Inventory • Procurement • Work Order • Freight Management Returns Processing
  31. 31. Industry Use Cases 1.1 IT • IT Helpdesk • L1/L2 Support • Batch Monitoring • Reporting CONSUMER GOODS • P2P • O2C • R2P • Inventory • Goods Returns COMPLIANCE • Compliance Reporting
  32. 32. RPA Tools
  33. 33. Thank you

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