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Business Agility with Robotic Process Automation (RPA)

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4th Industrial revolution and Career ahead
Up-skilling and Re-skilling Opportunities ahead
RPA Value Proposition
Cognitive Automation – Beyond RPA
RPA a Transformation Approach
Automation Opportunity framework
RPA Centre of Excellence
Automation Cost estimation and ROI
Challenges and Pitfalls
Challenge with existing Process Automation
RPA Value Proposition
Cognitive Automation – Beyond RPA

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Business Agility with Robotic Process Automation (RPA)

  1. 1. In association with Cognitive RPA Workshop for Project Managers CEO
  2. 2. Brief Introduction Founded In 2017 Our Offering RPA | AI |Blockchain Trained Professionals 1500+ Headquarter Pune MISSION VISION To help the community upgrade their skills in the era of emergent technologies to stay relevant and competitive in their respective industries. To up-skill one million professionals by 2025 and want to establish 100 centers in tier 1 and tier2 cities that can positively impact the nation’s & growth. Leadership, corporate trainings and innovations. Strong consulting, strategy and innovation focused leaders. 15+ years of IT experience Madan Upadhyay FOUNDER
  3. 3. Agenda : 2 Days Day1 : • 4th Industrial revolution and Career ahead • Up-skilling and Re-skilling Opportunities ahead • RPA Value Proposition • Cognitive Automation – Beyond RPA Day 2 : • RPA a Transformation Approach • Automation Opportunity framework • RPA Centre of Excellence • Automation Cost estimation and ROI • Challenges and Pitfalls
  4. 4. Today’s Agenda : Next 45 Minutes • Welcome to 4th Industrial revolution • Jobs and career ahead • Challenge with existing Process Automation • RPA Value Proposition • Cognitive Automation – Beyond RPA • RPA Use Cases • F & A
  5. 5. Let’s welcome the 4th industrial revolution
  6. 6. Impact of Automation on Jobs
  7. 7. Let’s Participate in a Poll Question – How many of you think that Emerging Technologies (RPA/AI/IOT) will change your job profiles in the next 2-5 years? A-Yes, it’ll change. B- No, it will not change. C- I don’t know.
  8. 8. Opportunity beyond Job Loss?
  9. 9. Up skilling / Re skilling Opportunities OPPORTUNITIE S RPA ML AI IOT BLOCK CHAIN Virtual Reality Cyber Security
  10. 10. Let’s Participate in a Poll Question - What is your plan to up-skill or reskill to stay relevant and competitive in the era of emergent technologies? A- Don’t know yet, and won’t for a while. B- Re-skill in the area of RPA, AI and ML C- Move to some more creative industry like music, education, healthcare, Ngo, Marketing etc.. D- I don’t know.
  11. 11. Existing Process Automation
  12. 12. Gaps in the existing Process Automation IT REVOLUTION Paper Based Transaction Broken IT System Complex Legacy System Business Exceptions Unstructured Information
  13. 13. Gaps Leads To Data Entry Hopping across multiple Verification, validation and comparison data Decision making – Rule or Judgement Email reading/writing
  14. 14. Business Challenges with Scale HUMAN WORKFORCE LEADS TO  High Cost  Keying errors (Quality)  Delays  Hit Customer Experience  Compliance Issues  Revenue Loss  Train / Retrain People HUMAN WORKFORCE HUMAN WORKFORCE
  15. 15. Take a fresh look HUMAN WORKFORC E DIGITAL WORKFORC E COMPLETE WORKFORC E + = COLLABORATION
  16. 16. What is Idea? Deploy a virtual workforce of software bots that take those time consuming, repetitive, high volume, error-prone tasks that humans do, and automate them. The bots don’t eat, sleep, make mistakes, bet bored or comprises any confidential information. And they carry out business processes faster, more efficiently and at lower cost. They work 24*7 and don’t go on vacation How RPA will help you sleep better?
  17. 17. RPA BOTS Capability
  18. 18. Best Use Dual data entry scenario Straight through processin g Virtual Integratio n between different systems Reporting to data extracting and reporting requests Ruled based decision making
  19. 19. Industry Use Cases 1.0 Insurance • Client profile updates • Policy administration and servicing • Claims processing • Underwriting processes Healthcare • Patient Scheduling • Eligibility Check • Revenue Cycle Management Human Resources • Employee onboarding • Recruitment • Benefits administration • Payroll • System access and setup • Compliance reporting Financial Services • AP • AR • Exception processing • Statement reconciliation • Credit card applications • Dispute resolution SUPPLY CHAIN • RFX • Inventory • Procurement • Work Order • Freight Management Returns Processing
  20. 20. Industry Use Cases 1.1 IT • IT Helpdesk • L1/L2 Support • Batch Monitoring • Reporting CONSUMER GOODS • P2P • O2C • R2P • Inventory • Goods Returns COMPLIANCE • Compliance Reporting
  21. 21. RPA Benefits
  22. 22. RPA Tools
  23. 23. Process Automation Roadmap
  24. 24. Thank you Next Session?? Strategic Management in RPA and AI for Project Managers
  25. 25. Feedback - Poll Question - In your opinion, did the conference meet its objectives? A- Yes, 100%. B- Partially C- Requirement improvement D- Not at all

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