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MCA12 - Sijbrand Tieleman & Vincent Philipsen - Virtual Affairs & Kony

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MCA12 - Sijbrand Tieleman & Vincent Philipsen - Virtual Affairs & Kony

  1. 1. Managing Mobile ChaosSijbrand Tieleman | Virtual AffairsVincent Philipsen | Kony
  2. 2. Agenda  Introduction  Mobile chaos  Managing mobile chaos  Consumers  Business  The multi-channel challenge  Solutions  Paths to success  Annual savings & ROI  BenefitsCopyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 2 2
  3. 3. Introduction  Why are we announcing thisCopyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 3 3
  4. 4. Cambrian ExplosianCopyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Emerce Mobile Convention 2012 4 4
  5. 5. Android growthCopyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Emerce Mobile Convention 2012 5 5
  6. 6. The Stakes are highCopyright © 2011 Kony Solutions, Inc. CONFIDENTIAL 6
  7. 7. Copyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Emerce Mobile Convention 2012 7 7
  8. 8. The Business-IT stakes are high…!Copyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Emerce Mobile Convention 2012 8 8
  9. 9. Copyright © 2011 Kony Solutions, Inc. CONFIDENTIAL 9
  10. 10. Mobile ChaosThe ones you know about Windows Phone WebOS Symbian J2ME Blackberry Traditional Mobile Web WML Basic HTML HTML4 Android HTML5 URL Based HTML5 iOS SPA HTML5 Application DevelopmentCopyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 10 10 10
  11. 11. Empowering Everywhere: Consumers Insurance Travel Find Agent Purchase Tickets Submit Claims Book A Room Get Quotes Check Flight Status Flight, Hotel Check-In Make Payments Manage Rewards Automotive Retail Review Cars Search Products Build Your Car Review & ShareEstimate Payments Locate Stores Estimate Trade-In Checkout Manage Account Locate Dealers Use Coupons Healthcare Finance Plan Enrollment Manage Accounts & Investments Find Providers View Statements Manage Wellness Pay Bills Manage Prescriptions Transfer Funds Co-Pay & Bill Pay Apply for Loans Copyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 11 11
  12. 12. Empowering Everywhere: Workforce Field Services Human Resources Inventory Management Timesheet Management Maintenance Scheduling Policy Review Talent Acquisition Contractor Management Expense ManagementEquipment Assessment Organizational Insight Crew SchedulingRisk Assessment CRM Sales Orders Incident Management Sales Activities Supply Chain Customer Loyalty Management Customer Analysis Industry Marketing Campaigns Leads & Opportunities Commercial Banking Account Management Wealth Management Operations Consumer Packaged Goods Manuals & Procedure Checklist Fleet Management Disruption Management Healthcare Management Process Management Media Management Document Management Copyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 12 12
  13. 13. The Multi-Channel Challenge ?  Secure brand adherence / loyalty?  Deliver customer convenience?  Reduce customer support costs?  Get to market fast? BUSINESS  Attain operational effectiveness?  Drive employee productivity? How do I…  Increase profitability?  Lower risks? ?  Plethora of device options, modes, delivery mechanisms? HTML5 iOS phone & tablet / HTML4 Android phone & tablet / Native Windows phone, desktop & kiosk / Hybrid RIM / Symbian / TECHNOLOGY Mixed-Mode Desktop Web  Consumer demand for on-device functionality (GPS, How do I cope with… payments, etc)?  Employee demands for BYOD?  Deliver great UI/UX experience?  Security and data integrity challenges?Copyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 13 13
  14. 14. Solutions Multi-Channel Application Management  Enterprise App Store  Centralized Web based Management Console  Integrated MDM Capabilities Apps: Feature Complete, Extensible, Configurable Retail Media Healthcare Auto Airlines CRM HCM Banking + Multi-Channel Platform: Write Once, Run Everywhere  Open, Standards-Based Architecture  Broadest, Deepest Multi-Channel Support  Integrated B2C, B2E FunctionalityCopyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 14 14
  15. 15. Paths to Success Custom B2C, B2E App Configurable pre-built apps Multi-Channel Enterprise Application Platform (MEAP)Copyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 15 15
  16. 16. Annual Savings & ROICopyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 16 16
  17. 17. Benefits  Lowest TCO – 40%-70% Savings  Rapid time to market  App creation/launch  Reach more mobile users  Write once, run everywhere  Change once, change everywhere  Future proof – Kony SLA’s  30 days  90 days  Stay ahead of the market/competition  Mobile – Native, Mobile Web, HTML5, SMS  Tablets, Social Media, Kiosk, Web GadgetsCopyright © 2012 Virtual Affairs & Kony Solutions, Inc. – Mobile Convention Amsterdam 2012 17 17
  18. 18. Thank you for your attention !For more information visit our stand in the main hall. Or go to our websites:www.virtual-affairs.com and www.kony.comSijbrand Tieleman, Virtual Affairs | Vincent Philipsen, Kony solutions

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