eDay 2011 - Pete Williams - Deloitte


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eDay 2011 - Pete Williams - Deloitte

  1. 1. Online Business Innovation<br />Pete Williams<br />@rexster<br />@DeloitteDigital<br />September 2011<br />Deloitte Digital 2010<br />
  2. 2. Outline<br /><ul><li>Business Models
  3. 3. Getting Going
  4. 4. Learn by Doing
  5. 5. Sustaining Innovation</li></li></ul><li>Lost in Translation<br />Do you need a Beamer?<br />
  6. 6. I’d Love Some Coke<br />
  7. 7. Turning old businesses into new ones<br />
  8. 8. www.ezigrain.com.au<br />5<br />112 silos<br />Formed 1954<br />Seven export terminals<br />500 staff<br />8.7 million tonne storage capacity<br />“Leading Australian Grain Business”<br />Specialists storage & handling of grain in bulk<br />Expanding services and geography in a deregulating industry<br />Annual turnover > A$150 millionNet assets > A$320 million<br />about<br />
  9. 9. www.ezigrain.com.au<br />6<br />eCommerce Observations:The Grain Industry<br />Value chain includes 1000’s of businesses (growers) <br />Grain is grown where people aren’t<br />High-tech & information dependant<br />Inputs and outputs are traded in an international competitive marketplace<br />Includes financial services and logistics<br />Increasing competition, choice and complexity<br />StrategicDrivers<br />
  10. 10. www.ezigrain.com.au<br />7<br />A Vertical Industry Portal for the Australian Grain Industry<br />Grain IndustryDeregulationThreats andOpportunities<br />New EconomyThreats andOpportunities<br />VerticalIndustryPortal<br />Defend & Expand<br /><ul><li>Improve services
  11. 11. Increase efficiency
  12. 12. Broaden services</li></ul>e-CommerceStrategy<br />
  13. 13. www.ezigrain.com.au<br />8<br />ezigrainService Development:Approach<br />Vision Statements<br />Everything for someone<br />Be an open book corporation<br />First mover advantage<br />(Useful) Content is king<br />Strength through partnerships<br />Create customers for life<br />Speed is God - Time is the Devil<br />“Ready, Fire, Aim”<br />(Repeat)<br />
  14. 14. www.ezigrain.com.au<br />9<br />ezigrain Service Development<br />Traders<br />ezigrain<br />Content Authors<br />Growers<br />Grain Industry<br />ezigrain Brand & User Interface<br />Cube<br />Content Management System<br />Bulk Handling Services<br /><ul><li>Access to the AusBulk and ABA operational databases
  15. 15. Secure access to custom grain transaction reports
  16. 16. Prices and price entry
  17. 17. Harvest information and tools</li></ul>Grain Industry Information<br />DataMart<br />Interface<br />April - Oct 2000<br />Promotion & PIN allocation commences<br />
  18. 18. www.ezigrain.com.au<br />10<br />
  19. 19. www.ezigrain.com.au<br />11<br />It still works today<br />
  20. 20. Creating the Business Framework for Deloitte Digital<br />
  21. 21. 13 Sustaining Innovation in Large Organisations<br /> © 2007 Deloitte Touche Tohmatsu Ltd<br />Deliver Business Education in Aeroplanes - Prototype<br />
  22. 22. Online Leadership Development<br />
  23. 23. Morph it<br />
  24. 24. Eat your own Dogfood - BCM on Smartphone<br />
  25. 25. Prototype it and stick it on YouTube<br />
  26. 26. Get up a Wordpress site and we are in Business<br />
  27. 27. DD BLOG<br />DD on TWITTER<br />DD on FACEBOOK<br />DELOITTE DIGITAL.COM<br />DD YAMMER NETWORK<br />The blog will be migrated to the website, bringing all of its followers with it.<br />Other social media elements will direct followers to the site for more information<br />The website will display aggregate social media activity, and will include links to collect new followers.<br />The website will link to service-specific sites<br />Yammer will continue to support internal collaboration on a global scale<br />Dedicated service sites<br /> © 2011 Deloitte Touche Tohmatsu<br />Deloitte Digital website<br />
  28. 28. Get Connected and get nimble<br />
  29. 29. Takeouts<br /><ul><li>Top down strategy
  30. 30. Executed by entrepreneurs
  31. 31. Don’t bet the farm
  32. 32. Learn by Doing
  33. 33. Aim, Fire, Adjust
  34. 34. It is not about planning, biz cases, risk and bureaucracy
  35. 35. .. it is out think and out execute
  36. 36. You ain’t seen nothing yet</li></li></ul><li>General information only<br />This presentation is provided as general information only and does not consider your specific objectives, situation or needs. You should not rely on the information in this presentation or disclose it or refer to it in any document. We accept no duty of care or liability to you or anyone else regarding this presentation and we are not responsible to you or anyone else for any loss suffered in connection with the use of this presentation or any of its content.<br />About Deloitte<br />Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 140 countries, Deloitte brings world class capabilities and deep local expertise to help clients succeed wherever they operate. Deloitte‘s approximately 169,000 professionals are committed to becoming the standard of excellence. <br />Deloitte's professionals are unified by a collaborative culture that fosters integrity, outstanding value to markets and clients, commitment to each other, and strength from diversity. They enjoy an environment of continuous learning, challenging experiences, and enriching career opportunities. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. <br />Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/au/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu and its member firms. <br />About Deloitte Australia<br />In Australia, Deloitte has 12 offices and over 4,500 people and provides audit, tax, consulting, and financial advisory services to public and private clients across the country. Known as an employer of choice for innovative human resources programs, we are committed to helping our clients and our people excel. Deloitte's professionals are dedicated to strengthening corporate responsibility, building public trust, and making a positive impact in their communities. For more information, please visit Deloitte’s web site at www.deloitte.com.au.<br />Confidential This document and the information contained in it is confidential and should not be used or disclosed in any way without our prior consent.<br />Liability limited by a scheme approved under Professional Standards Legislation.<br />© 2010 Deloitte Touche Tohmatsu. All rights reserved.<br /> © 2010 <br />AFL Players Association<br />