The Case for a Web Governance Audit: Your 360 Degree Performance Review Kathy McShea 2008

Common audit triggers Audit Time! Team Building Mandate New Leadership Arrives Strategic Plan Rewrite Budget Cycle Opportunity Risk Mgt Directive Change Management Time for an Audit!

The framework rules roles relationships

Best Practices for Structure model

Enabling processes Care for People IT Support Infrastructure Staffing Training and support Site performance Program management & oversight procedures Resource & Asset Mgt. Publishing tool Requirements gathering Budget and spending controls Enterprise architecture markers Domain administration

example What if you had a dashboard?

Project Timetable Kick-off; Documents; Survey Expert Review Expert Review Interview stakeholders Analyze findings Write report Deliver report Brief leaders Recommendation : Schedule 8 weeks total. A one week buffer guards against unexpected delays. An optional stakeholder workshop briefing can be added to follow the leadership briefing Dependencies : Based on 12 primary stakeholders, with interviews of one to two hours each

Common audit triggers Audit Time! Team Building Mandate New Leadership Arrives Strategic Plan Rewrite Budget Cycle Opportunity Risk Mgt Directive Change Management Time for an Audit!

Questions?