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Liz Cormack | UX @ Grove
Connected /
Reconnecting
Could connected
devices be an
invitation to
reconnect to the
physical world?
Jan 12 2017 | @lizco @DesignersGeeks
Hi, I’m Liz.
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
A living
ecosystem in
your home.
Jan 12 2017 | @lizco @DesignersGeeks
How do we measure
engagement in our
digital worlds?
We spend 10 hours and 39
minutes a day looking at
screens.
Nielsen, July 2016
The Attention Economy
The Attention Economy
Time in App
The Attention Economy
Time in App
Time on Site
Bounce Rate
The Attention Economy
Time in App
Session Length
App Opens
Time on Site
Bounce Rate
The Attention Economy
Time in App
Session Length
App Opens
WAUs
Time on Site
Bounce Rate
Retention
When you say “engagement,” I now hear
“theft of attention.”
— Josh Clark, Big Medium
Every vibration says "Hey, look at me! Look at
me! Ignore your spouse! Gap emailed to let
you know that they have a sale g...
What happens when
we apply the same
mentality to the
internet of things?
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
What does this teach me?
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
Provide information I
could gather with my
5 senses.
Disconnected:
Jan 12 2017 | @lizco @DesignersGeeks
Empower me with
contextual
information.
Reconnected:
Jan 12 2017 | @lizco @DesignersGeeks
Teach me something
new about my world.
Reconnected:
@aBookOfThings
Jan 12 2017 | @lizco @DesignersGeeks
Anticipatory Design
Anticipatory Design
Could connected
devices be an
invitation to
reconnect to the
physical world?
Could connected
devices be an
invitation to
reconnect to the
physical world?
Could connected
devices be an
invitation to
reconnect to the
physical world?
Internet
of things
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
As designers, I think we fear
creating ‘work.’
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
The barrier to ‘work’ is
diminished every time we do
a great job making you learn.
Jan 12 2017 | @lizco @DesignersGeeks
Fun… arises out of a
mastery. With games,
learning is the drug.
— Raph Koster, game d...
Jan 12 2017 | @lizco @DesignersGeeks
Eliminate the thing
from my world.
Disconnected:
Jan 12 2017 | @lizco @DesignersGeeks
Find opportunities to
create magic in my
relationship with the
thing.
Reconnected:
“Games aren’t the opposite of work, but
experiences that set aside the ordinary
purposes of things.”
— Ian Bogost, Game Th...
Jan 12 2017 | @lizco @DesignersGeeks
How can I make this easy?
How can I make this fun?
Jan 12 2017 | @lizco @DesignersGeeks
A window into the
ecological systems
powering your
grove.
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
Jan 12 2017 | @lizco @DesignersGeeks
Conceal the thing’s
inner working
entirely.
Disconnected:
Jan 12 2017 | @lizco @DesignersGeeks
Build skills by
teaching in context.
Reconnected:
Jan 12 2017 | @lizco @DesignersGeeks
Render the software
unnecessary as the
user learns.
Reconnected:
Jan 12 2017 | @lizco @DesignersGeeks
We can’t allow the Internet of
Things to take hold without fully
understanding how it...
Jan 12 2017 | @lizco @DesignersGeeks
#grovegrown
Turning you into an
expert without you
even realizing it?
Could successful ‘engagement’ mean…
Could successful ‘engagement’ mean…
A better
understanding of the
world around you?
Could successful ‘engagement’ mean…
Less time in-app,
more time with your
head in the plants?
Jan 12 2017 | @lizco @DesignersGeeks
!
Thank you!
Thanks to Charles, Joe & everyone who helped make this talk possible!
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
Connected / Reconnecting: Meaningful Engagement with the Internet of Things
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Connected / Reconnecting: Meaningful Engagement with the Internet of Things

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Over half the world's population now lives in cities, but evidence that nature is essential to our wellbeing continues to grow. At the same time, software design is recovering from an an engagement fallacy that champions addiction to our screens. The emergence of the internet of things is poised to capitalize on that attention economy. In designing connected experiences, we have an opportunity: enhance a physical relationship with the world around us, don't distract from it. How might a connected world actually help us reconnect?

Connected / Reconnecting: Meaningful Engagement with the Internet of Things

  1. 1. Liz Cormack | UX @ Grove Connected / Reconnecting
  2. 2. Could connected devices be an invitation to reconnect to the physical world?
  3. 3. Jan 12 2017 | @lizco @DesignersGeeks Hi, I’m Liz.
  4. 4. Jan 12 2017 | @lizco @DesignersGeeks
  5. 5. Jan 12 2017 | @lizco @DesignersGeeks
  6. 6. Jan 12 2017 | @lizco @DesignersGeeks
  7. 7. Jan 12 2017 | @lizco @DesignersGeeks
  8. 8. A living ecosystem in your home.
  9. 9. Jan 12 2017 | @lizco @DesignersGeeks
  10. 10. How do we measure engagement in our digital worlds?
  11. 11. We spend 10 hours and 39 minutes a day looking at screens. Nielsen, July 2016
  12. 12. The Attention Economy
  13. 13. The Attention Economy Time in App
  14. 14. The Attention Economy Time in App Time on Site Bounce Rate
  15. 15. The Attention Economy Time in App Session Length App Opens Time on Site Bounce Rate
  16. 16. The Attention Economy Time in App Session Length App Opens WAUs Time on Site Bounce Rate Retention
  17. 17. When you say “engagement,” I now hear “theft of attention.” — Josh Clark, Big Medium
  18. 18. Every vibration says "Hey, look at me! Look at me! Ignore your spouse! Gap emailed to let you know that they have a sale going on!” — WIRED
  19. 19. What happens when we apply the same mentality to the internet of things?
  20. 20. Jan 12 2017 | @lizco @DesignersGeeks
  21. 21. Jan 12 2017 | @lizco @DesignersGeeks What does this teach me?
  22. 22. Jan 12 2017 | @lizco @DesignersGeeks
  23. 23. Jan 12 2017 | @lizco @DesignersGeeks Provide information I could gather with my 5 senses. Disconnected:
  24. 24. Jan 12 2017 | @lizco @DesignersGeeks Empower me with contextual information. Reconnected:
  25. 25. Jan 12 2017 | @lizco @DesignersGeeks Teach me something new about my world. Reconnected:
  26. 26. @aBookOfThings
  27. 27. Jan 12 2017 | @lizco @DesignersGeeks
  28. 28. Anticipatory Design
  29. 29. Anticipatory Design
  30. 30. Could connected devices be an invitation to reconnect to the physical world?
  31. 31. Could connected devices be an invitation to reconnect to the physical world?
  32. 32. Could connected devices be an invitation to reconnect to the physical world? Internet of things
  33. 33. Jan 12 2017 | @lizco @DesignersGeeks
  34. 34. Jan 12 2017 | @lizco @DesignersGeeks As designers, I think we fear creating ‘work.’
  35. 35. Jan 12 2017 | @lizco @DesignersGeeks
  36. 36. Jan 12 2017 | @lizco @DesignersGeeks The barrier to ‘work’ is diminished every time we do a great job making you learn.
  37. 37. Jan 12 2017 | @lizco @DesignersGeeks Fun… arises out of a mastery. With games, learning is the drug. — Raph Koster, game designer
  38. 38. Jan 12 2017 | @lizco @DesignersGeeks Eliminate the thing from my world. Disconnected:
  39. 39. Jan 12 2017 | @lizco @DesignersGeeks Find opportunities to create magic in my relationship with the thing. Reconnected:
  40. 40. “Games aren’t the opposite of work, but experiences that set aside the ordinary purposes of things.” — Ian Bogost, Game Theorist
  41. 41. Jan 12 2017 | @lizco @DesignersGeeks How can I make this easy? How can I make this fun?
  42. 42. Jan 12 2017 | @lizco @DesignersGeeks A window into the ecological systems powering your grove.
  43. 43. Jan 12 2017 | @lizco @DesignersGeeks
  44. 44. Jan 12 2017 | @lizco @DesignersGeeks
  45. 45. Jan 12 2017 | @lizco @DesignersGeeks Conceal the thing’s inner working entirely. Disconnected:
  46. 46. Jan 12 2017 | @lizco @DesignersGeeks Build skills by teaching in context. Reconnected:
  47. 47. Jan 12 2017 | @lizco @DesignersGeeks Render the software unnecessary as the user learns. Reconnected:
  48. 48. Jan 12 2017 | @lizco @DesignersGeeks We can’t allow the Internet of Things to take hold without fully understanding how it works. — Ayah Bdeir, CEO of littleBits
  49. 49. Jan 12 2017 | @lizco @DesignersGeeks
  50. 50. #grovegrown
  51. 51. Turning you into an expert without you even realizing it? Could successful ‘engagement’ mean…
  52. 52. Could successful ‘engagement’ mean… A better understanding of the world around you?
  53. 53. Could successful ‘engagement’ mean… Less time in-app, more time with your head in the plants?
  54. 54. Jan 12 2017 | @lizco @DesignersGeeks ! Thank you! Thanks to Charles, Joe & everyone who helped make this talk possible!
  • GHaadil

    Dec. 4, 2018

Over half the world's population now lives in cities, but evidence that nature is essential to our wellbeing continues to grow. At the same time, software design is recovering from an an engagement fallacy that champions addiction to our screens. The emergence of the internet of things is poised to capitalize on that attention economy. In designing connected experiences, we have an opportunity: enhance a physical relationship with the world around us, don't distract from it. How might a connected world actually help us reconnect?

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