E G Innovations Vdi Monitoring

929 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
929
On SlideShare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
39
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • There are three major phases in the software lifecycle – develop and test is the first phase when the software is developed and tested. In the second phase, the software is deployed in a real live environment. In the third stage, the software is managed during its use. eG’s products can be used in all of these phases. In the develop and test phase, eG is used to fine tune the new applications being developed. In the deployment phase, eG is used to verify that the new application components offer the performance that is expected. In the manage phase, eG is used to understand system and application bottlenecks, diagnose problems, and plan new configuration changes and/or application changes that can improve performance.
  • There are three major phases in the software lifecycle – develop and test is the first phase when the software is developed and tested. In the second phase, the software is deployed in a real live environment. In the third stage, the software is managed during its use. eG’s products can be used in all of these phases. In the develop and test phase, eG is used to fine tune the new applications being developed. In the deployment phase, eG is used to verify that the new application components offer the performance that is expected. In the manage phase, eG is used to understand system and application bottlenecks, diagnose problems, and plan new configuration changes and/or application changes that can improve performance.
  • E G Innovations Vdi Monitoring

    1. 1. The eG VDI Monitor TM February 1, 2011 Real-Time Monitoring & Automated Triage for Virtual Desktop Infrastructures http://www.eginnovations.com
    2. 2. VDI Monitoring Challenges February 1, 2011
    3. 3. VDI is Multi-Tiered, End-to-End Service 7September 2009 eG Innovations Inc All Rights Reserved
    4. 4. February 1, 2011 What Makes VDI Challenging? <ul><ul><li>VDI is mission-critical: a single server going down can bring down 100s of desktops </li></ul></ul><ul><ul><li>VDI must be “right-sized” to ensure service levels are met without over provisioning </li></ul></ul><ul><ul><li>Multiple software/hardware elements from multiple vendors must all work together </li></ul></ul><ul><ul><ul><li>A failure in one component can lead to alerts from multiple components – where is the cause and where is the effect? </li></ul></ul></ul><ul><ul><li>VDI offers a service: end-users reports slowness, disconnects, etc. which have to be diagnosed </li></ul></ul><ul><ul><ul><li>Its not just about the network, the desktop, the XenServer, the storage device </li></ul></ul></ul>
    5. 5. VDI Monitoring Today 7September 2009 eG Innovations Inc All Rights Reserved Remote Desktop Thin Client LAN Connection Brokers Virtualization vSphere vCenter Database SAN Active Directory SMS Thin Client Device Manager Storage Desktop Team Network Team Virtualization Team DBA Team Windows Team Storage Team
    6. 6. February 1, 2011 Monitoring Silos Don’t Work End User to VDI Admin Client Admin LAN Admin Firewall/Network admin Server admin VMware admin Domain admin SQL Admin Broker admin Application Admin Database Admin Hey, this is not working Siloed organizations result in the “It’s not me!” syndrome The server is working OK No other complaints All lights Are green We don’t see anything wrong VMs are lightly loaded Everything Is OK Not our problem Looks fine Not mine either Talk to the other guys
    7. 7. February 1, 2011 Virtual Server Monitoring Solutions Cannot Monitor VDI <ul><ul><li>Virtual Server Monitoring Solutions </li></ul></ul><ul><ul><li>Monitor the Virtualization platform only – not the connection brokers, storage, network, profile servers, terminal servers, … </li></ul></ul><ul><ul><li>Monitor VMs and not users: </li></ul></ul><ul><ul><ul><li>No way to map a user to a VM </li></ul></ul></ul><ul><ul><ul><li>Workload of VM dependent on who is logged in </li></ul></ul></ul><ul><ul><li>Monitors a desktop from the outside (black box!): </li></ul></ul><ul><ul><ul><li>No understanding of what is happening inside the desktop </li></ul></ul></ul><ul><ul><ul><li>What applications are running? </li></ul></ul></ul><ul><ul><ul><li>Is high CPU usage because of load or a faulting application? </li></ul></ul></ul>Virtual Desktop Monitoring = Virtual Server Monitoring
    8. 8. Monitoring & Diagnosing VDI An Example February 1, 2011
    9. 9. Monitoring VDI Service Performance Response time metrics for the VDI service: PQN_TRADING Some of the transactions are very slow Clicking on any of these transactions displays the service topology diagram for this VDI service
    10. 10. Monitoring the VDI Service End-to-End <ul><li>Know which tier of a business service is impacted </li></ul>The dependency arrows and color coding make it clear that a problem in the virtualization layer which is impacting the service performance.
    11. 11. Analyzing a Specific VDI Tier <ul><li>Know where layer the root-cause of a problem lies: </li></ul>The virtualization platform looks fine. The outside view of the VMs do not reveal any issues. Something is wrong with the virtual desktops layer.
    12. 12. Monitoring Users and their Desktops <ul><li>Know which desktops are affected </li></ul>Two of the desktops are seeing problems. Click on a desktop for details.
    13. 13. Investigating INSIDE a Virtual Desktop <ul><li>Know why a desktop is seeing poor performance </li></ul>In this case, we are seeing 25% retransmits. This is likely to cause slow performance and screen freezes! The eG INSIDE view provides an indicator of the problem. Analysis of network performance helped identify a speed mismatch between the desktop interface and the router. TCP retransmits from a desktop should be 0-5% for good performance.
    14. 14. Identifying the Root-Cause All of the alert conditions we have stepped through are actually summarized in one screen: the eG Enterprise alarm console. Color coding clearly distinguishes the root-cause from the effects. The root-cause of the problem The effect of the problem
    15. 15. Knowing Who is Using Resources <ul><li>Identify desktops that are using a lot of resources </li></ul>A user “sandy” is logged in to esx103_dt and is taking up an unusually high amount of CPU – 35% of the physical CPU of a 8 CPU system!
    16. 16. Identifying the Root-Cause <ul><li>Know why the desktop is utilizing high CPU </li></ul>sandy is running Windows Media Player – probably watching a movie and using up a high % of the CPU available on the VDI server! eG’s inside view provides information that is useful for problem diagnosis. This information is also useful for planning – to determine which applications should be allowed in a VDI environment.
    17. 17. VDI Report Examples Performance of the Virtualization Platform
    18. 18. VDI Report Examples Performance of the Virtualization Platform
    19. 19. eG’s Key Technologies February 1, 2011
    20. 20. Slide © 2007 eG Innovations Inc All Rights Reserved February 1, 2011 In-N-Out Monitoring TM for Virtual Desktops <ul><ul><li>Monitor from the outside (VM metrics) </li></ul></ul><ul><ul><li>Monitor from the inside (desktop and app metrics) </li></ul></ul><ul><ul><li>Provides a 360 degree view of each and every virtual desktop </li></ul></ul>
    21. 21. February 1, 2011 eG Universal Agent Simplifies Deployment <ul><li>A single agent license for Microsoft, Linux, Sun Solaris, HPUX,IBM AIX, VMware, Tru64 </li></ul><ul><li>A single price, regardless of OS or server configuration - 2, 4, 8, 16 CPUs </li></ul><ul><li>A single agent for monitoring any application </li></ul><ul><li>A single price to manage multiple applications on the same server </li></ul><ul><li>Auto-upgradeable </li></ul><ul><li>Agentless monitoring option </li></ul><ul><li>100% web-based – HTTP/HTTPS </li></ul>
    22. 22. February 1, 2011 Automatic Baselining for VDI Dynamic thresholds mean fewer missed or false alerts Automatic time-varying baselines – make configuration simple, and monitoring PROACTIVE
    23. 23. Slide © 2007 eG Innovations Inc All Rights Reserved February 1, 2011 Monitoring & Reporting on Users (not just VMs)
    24. 24. Automatic Root-Cause Diagnosis Technology End-to-end correlation
    25. 25. Automatic Root-Cause Diagnosis Technology Top-to-bottom correlation
    26. 26. Slide © 2007 eG Innovations Inc All Rights Reserved February 1, 2011 The Value Proposition of the eG VDI Monitor <ul><li>Proactively detect and correct problems before users notice </li></ul><ul><li>Increase revenues by reducing mean time to repair </li></ul><ul><li>Efficient use of operations staff </li></ul>With eG Problem Resolved Problem Occurs Problem Isolated Large amount of time saved Problem Resolved Problem Occurs User Notices Slowdown 80% of time spent in isolating the problem TODAY Problem Isolated Mean time to Repair (MTTR) is very high eG VDI Monitor
    27. 27. Deploy/Rollout Manage Plan/Scale <ul><li>Is performance comparable to physical desktops? </li></ul><ul><li>Is usage pattern along expected lines? </li></ul><ul><li>Proactively know about problems </li></ul><ul><li>Diagnose the root-cause – Net? Database? VM? Application? </li></ul><ul><li>Know where the hot-spots are </li></ul><ul><li>Plan how load is being balanced </li></ul><ul><li>Know who the top users are </li></ul><ul><li>Determine the top resource intensive apps </li></ul><ul><li>Identify what/where resources need to be added to support additional users </li></ul>The eG Monitor For VDI
    28. 28. February 1, 2011 Monitoring XenApp, XenServer, XenDesktop 85+ Applications, 10+ Operating systems, 5+ Virtualization platforms Component Type Components Monitored by the eG Suite Web Servers Apache, iPlanet/SunONE, Microsoft IIS, IBM HTTP Server , Oracle Http Web Application Servers WebLogic, ColdFusion, ATG, iPlanet, SunONE, Microsoft transaction server, WebSphere, SilverStream, JRun, Orion, Tomcat, Oracle 9i OC4J, Borland Enterprise Enterprise Applications SAP R/3, SAP ITS, Corillian Voyager, Micros Opera, Oracle Forms, SiteMinder Database Servers Oracle, Microsoft SQL server, DB2 UDB, Sybase, MySQL, Informix Terminal Servers Microsoft Terminal Server, Citrix XenApp Network Devices Cisco routers, Cisco Catalyst switches, Baystack hub, Network nodes, Local Director, Cisco VPN Concentrator Microsoft Applications Active Directory, BizTalk server, Windows Internet Name Service (WINS), DHCP server, MS Print server , MS Proxy server, MS File server, ISA Proxy server Firewalls Check Point Firewall –1, Cisco PIX, Juniper Netscreen Email Servers Microsoft Exchange, Sun ONE messaging, Lotus Domino, Qmail, Sendmail Messaging Servers MSMQ, IBM MQ, FioranoMQ server Others FTP, MTS, Event Logs, Tuxedo domain servers, Printers, NetApp Filers and NetCache, SiteMinder Policy server, Radius server, COM+ server, ASP .NET server, Operating Systems Windows NT, 2000, 2003, XP, Solaris, Linux, AIX, HPUX, Netware, OS400 Virtualization Platforms VMware vSphere, Citrix Xen Server , Solaris Zones/LDOMs , Microsoft Virtual Server VDI Connection Brokers Citrix XenDesktop, VMware View, Leostream CB
    29. 29. Sign Up For A Free Performance Assessment <ul><li>Free 14-day assessment of your Citrix infrastructure: </li></ul><ul><li>Citrix XenApp, XenServer, or XenDesktop </li></ul><ul><li>Up to 10 servers </li></ul><ul><li>Hassle free: 30 min install, 1 hour to fine tune, few hours to generate a report </li></ul><ul><li>Get a free performance assessment report and recommendations about your Citrix infrastructure. </li></ul>
    30. 30. Recent Awards and Mention
    31. 31. Customer Successes
    32. 32. VDI Report Examples - Session Activity
    33. 33. VDI Report Examples - User Reports Track all sessions of a user and his/her resource usage
    34. 34. eG Innovations - Company Background Primary Business Manufacture of software products for application performance monitoring and automated root cause analysis in physical and virtual multi-tiered infrastructures Mission Build and deliver best of breed products and solutions that help maintain and manage customer IT services in an easy, effective, and efficient manner, with the best return on investment Value Proposition of Products <ul><li>Improved service visibility through end-to end monitoring </li></ul><ul><li>Reduced downtime due to proactive alerting and automated root cause analysis </li></ul><ul><li>Reduced need for expert resources </li></ul><ul><li>Optimized deployment of infrastructure </li></ul>Worldwide Locations Singapore, USA, UK, India Employees 85 Year Founded 2001 Technology Partners Citrix, VMware, Sun, Tevron, Microsoft, Red Hat, IBM, HP, Oracle
    35. 35. February 1, 2011 Certification <ul><ul><li>eG Monitors for XenApp, XenServer, XenDesktop </li></ul></ul><ul><ul><li>are certified </li></ul></ul>
    36. 36. VDI Implementations Client Segment Details Infrastructure Healthcare (primarily) OEM as part of CSC’s Dynamic Desktop Initiative XenDesktop, NetApp storage, vSphere platform and vCenter, SQL, Active Directory, Citrix web interface, Citrix license server, Citrix access gateway Finance 10000 VD deployment just started XenDesktop, vSphere, vCenter, Wyse terminals Telecom 3000+ Virtual Desktops VMware View, vSphere, SAN, Active Directory, SQL, Profile servers Finance 1000 Virtual Desktops XenServer, XenDesktop, Citrix license server, Active Directory, Exchange Education 1000 Virtual Desktops VMware View, vSphere, EMC, Cisco
    37. 37. Deploy/Rollout Manage Plan/Scale <ul><li>Is performance comparable to physical desktops? </li></ul><ul><li>Is usage pattern along expected lines? </li></ul><ul><li>Proactively know about problems </li></ul><ul><li>Diagnose the root-cause – Net? Database? VM? Application? </li></ul><ul><li>Know where the hot-spots are </li></ul><ul><li>Plan how load is being balanced </li></ul><ul><li>Know who the top users are </li></ul><ul><li>Determine the top resource intensive apps </li></ul><ul><li>Identify what/where resources need to be added to support additional users </li></ul>VDI Life Cycle
    38. 38. The Inside View of a User Desktop <ul><li>Know why the desktop is utilizing high CPU </li></ul>eG’s INSIDE view of a desktop indicates that sandy’s desktop is taking 80% of the CPU allocated to it. Click on the magnifying glass to find out what applications sandy is running now.

    ×