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Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

The first tool with a unique report engine that allows analysts to create unlimited views of Social Data. Buzzmonitor covers the functionality of many other tools in one integrated platform.

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Buzzmonitor Social Media Monitoring, Social CRM, Social Ads, Social Analytics

  1. 1. BUZZMONITOR Business Intelligence for SOCIAL DATA March 2016
  2. 2. Mexico Brazil US Spain Germany Buzzmonitor| Where we are
  3. 3. Buzzmonitor | Some of our customers
  4. 4. What is Buzzmonitor 1. LISTENING Design any number of customized reports and organize them in folders. Generate Dashboards displaying any number of charts and share them with your team. 2. SOCIAL ANALYTICS Measure the performance of your Facebook page, Youtube channel and Twitter profile and compare it with your competitors. 3. SOCIAL CRM Manage your customers’ interactions and track conversation metrics on your Twitter and Facebook accounts. 4. SOCIAL BIG DATA Using our exclusive text mining technology coupled with GNIP analyse millions of data points about any topic since 2006. The first Business Intelligence tool for Social Data
  5. 5. Listening Buzzmonitor allows the creation of unlimited reports through its exclusive report engine enabling cross-referencing, filtering and grouping of more than 40 variables, including bio, comments, terms, brands, followers and more. Social networks covered (+ millions of sites, blogs and forums):
  6. 6. Listening | Reports & Dashboards Choose among 4 types of charts and filter or group by tags, terms, sentiment, gender, location, bio and other attributes. All monitoring projects can be also seen on dashboards and can be shared with anyone from your team.
  7. 7. Dimension: Unique users Any report can be either based on post volume or number of unique users to give a much more precise metrics for defining reach. Pick your Style All colors of the reports can be customized directly on the tool without using any other add-on which simplify the life of the user Listening| Exclusive features E-mail alerts Buzzmonitor allows the users to set e-mail alerts with specific criteria and choose the list of people that will receive.
  8. 8. Social CRM & Community Management Post, Interact, classify and organize data from Facebook, Twitter and Instagram profiles. Beautiful dashboards can also be created with custom CRM metrics. E-book: Strategic Social CRM. Social Networks covered:
  9. 9. Social CRM | Multiple accounts, multiple messages and schedules You can add as many accounts from Facebook, Twitter and Instagram you wish. You can schedule one or more messages, define schedule sequences and post everything at once on all your social channels. Everything from the same Screen!
  10. 10. Social CRM | Save your time with saved Replies Answering the same question over and over again? As you reply to comments or tweets, Buzzmonitor creates a knowledge database of answers so you never have to retype again.
  11. 11. Social CRM | Large teams? Automate your workflow. Ticket Management: embedded workflow to implement a full customer service via Social Platforms. Author history: records all interactions with every customer. Team analytics: productivity reports to be on top of your team performance.
  12. 12. Social Analytics Social Analytics is the best way to analyze the performance of Social Channels and compare them with competitors. Social networks covered:
  13. 13. Social Analytics | Facebook Pages Performance 12 metrics: compare your Page performance with any competitor’s pages. All this indicators are made online and real time. E-book: 12 essential indicators from Facebook.
  14. 14. Social Analytics | Buzzmonitor Youtube Analytics A 10 metrics Analysis Report for your Youtube Channel . E-book: Youtube: 10 successful indicators.
  15. 15. Social Analytics | Twitter Performance Buzzmonitor covers Twitter Followers Evolution and TOP Retweets reports.
  16. 16. Social Analytics | Instagram Buzzmonitor delivers 3 metrics from Instagram: Followers Evolution, Engagement by Posts and Profile Engagement. * available via e-mail reports
  17. 17. Social Analytics | Adlytics for Facebook ads* Adlytics is an add-on for Buzzmonitor. Adlytics delivers every day cost stats of your Facebook ads. Your whole cost story is stored and Adlytics alerts you whenever you are paying to much for an add based on previous data. * available via e-mail reports Best Ad Lowest performing Ad
  18. 18. Thank you @getBuzzmonitor