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Edwin Ritter 2014


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Latest resume, Jan 2014

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Edwin Ritter 2014

  1. 1. EDWIN F. RITTER Qualifications Summary Project leader of cross-functional teams that successfully delivers cost-effective, on time software solutions and business services. Manage multiple deadline driven projects concurrently, define client requirements and manage development team from concept through launch using software development life cycle (SDLC) process. Experience in MS-Project (Server and local) using Iterative, Waterfall and Agile methods. Respected technical liaison working with IT, business and customer contacts. Strong communications skills managing all project communications (internal and external). Conduct Gate Reviews, track and report progress on multiple projects. Manage resources on-site, on-shore and off-shore. Experienced in both local and global relationships, credible rapport with client, stakeholders and project teams. Adept using MS-Office, Project, Outlook, Visio, Sharepoint, NetMeeting, Teleconferencing, Confluence, Jira and Rational applications. Competent in search engine optimization (SEO), e-commerce, web metrics and Social Media (SM) using .Net, Oracle, Qlikview and Documentum platforms. Proficient in C, HTML, XML, CSS, PHP, Python, jQuery, Ruby, Java and Unix OS. Professional Experience Project Manager Lead cross-functional projects delivering IT services (infrastructure, cloud services, database, web and mobile). Cross-functional communications among internal and external resources, client and stakeholders. Drive marketing campaigns in direct mail, print ad, CRM email and paid search (SEM). Experienced in PMP, CMMI practices and related processes. Experienced on PPM functions (planning, forecasting, process framework and governance) that align with business needs and IT strategy. Chair formal Gate Reviews, report progress on multiple projects using MS Project and MS-Office tools. Manage Issues, Defects, Change Requests and Risks. Develop metrics and reports for change management. Experienced with Change, Risk and Issue Management. Collect and report on related data metrics. Active member of PMO and Change Management Board. Web Marketing Manager of world wide corporate web presence for Fortune25 manufacturer. Daily manage resources to maintain corporate content (traditional and Web 2.0) across all web platforms. Plan and execute annual team roadmap using English master content then translated for global use. Manager and member of department leadership team setting goals, day to day supervision and represent department in cross-functional projects. Web Development Code and design features/functions on client web sites using HTML, CSS, Java, XML, jQuery, Python, Ruby and PHP using Dreamweaver and Ecipse IDE. Employment History Cyber Coders, September, 2013 to Present Project Manager for cloud based services for web and mobile to connect, share and collaborate. Data integration between SalesForce and SAP R3 databases. Entre Computer Services, May 2012 to April 2013 Project Manager working on site at client manufacturing location. Manage internal visual messaging systems, Oracle master data (item and customer) to web order tracking, market segmentation and related financial dashboards to commercialization process in product engineering. Develop project management office (PMO) best practices and process improvements for resource planning and project portfolio management (PPM). Define 3 FOX HILL DRIVE • FAIRPORT, N.Y. 14450 (585) 330-2337 • E-MAIL EFR0702@GMAIL.COM PAGE 1 OF 2
  2. 2. EDWIN F. RITTER (CONT.) architecture and administer/develop PMO intra-net portal in SharePoint. Perform various administrator duties in SharePoint, Confluence (wiki) and JIRA (Issue & Bug Tracking) applications. Drive commercialization improvements for product engineering via phases and gate methodology. Coordinate resources and drive projects to meet/exceed sponsor expectations in a manufacturing environment. Data mining and dashboard reporting from JIRA; project status reporting via SharePoint. Element K, August 2011 to February 2012 Project Manager leading cross-functional software product development teams residing on-shore and offshore using SDLC to deliver new features in Learning Management Systems (LMS) using Oracle and .Net platforms. Develop project plan and schedule; allocate/manage resources, track/report progress; ensure timely and quality completion of deliverables that are aligned to established department standards and policies. Catalyst, November 2010 to June 2011 Primary contact with national account managing databased marketing campaigns in paid search (SEM), weekly Free Standing Inserts (FSI) print ads, monthly direct mail and Customer Relationship Management (CRM) email campaigns (20 offer packages, 1MM+ pieces). Negotiate/coordinate cross-functional resources, create schedule, manage time reporting and client billing. Independent Contractor, July 2009 to October 2010 Conduct site audit on design, hierarchy, user experience (UX) and online content. Provide monthly Organic Search Engine Optimization (SEO) recommendations. Design/code JavaScript, HTML, CSS, PHP and XML changes on client sites that enable SEO improvements using Dream Weaver and Eclipse IDE. Examine Google Analytics and other data sources to monitor results and create reports. Eastman Kodak Company, Corporate Web Initiatives Manager, March 2003 to June 2009 Global responsibility of the corporate web presence (About Kodak section) on for six (6) years. Supervise eight (8) direct reports for three (3) years. Define global web strategy, unify user experience, develop annual team roadmap and employee performance goals. Initiate and lead Web 2.0 service project for RSS feeds and Podcasts, social media widgets with external sites which increased site traffic by 8%. Member of Web Analytics team that analyze traffic and develop reports on e-commerce metrics (visits, average order value, conversions). Education B.S., Electronic Technology SUNY-Binghamton Continue professional education in Marketing, Web Metrics, Information Technology, Programming, MS-Project 2003, MS-Project Server 2007, Project Management and Leadership via trade shows, conferences, seminars, blogs, online self study, internal training and external courses. 3 FOX HILL DRIVE • FAIRPORT, N.Y. 14450 (585) 330-2337 • E-MAIL EFR0702@GMAIL.COM PAGE 2 OF 2