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TECCK Industries, Inc.TECCK Industries, Inc.
““QualityQuality EmbodiesEmbodies Investment”Investment”
Presented by:Presented by:
Tawnya Tanudra, Edward Charfauros, Celine Israel, Conrad Pereira and Kodi WomackTawnya Tanudra, Edward Charfauros, Celine Israel, Conrad Pereira and Kodi Womack
Ethical Organization ProfileEthical Organization Profile
Table of ContentsTable of Contents
1.1. Mission StatementMission Statement
2.2. Issues Organizations FaceIssues Organizations Face
3.3. Relationship BusinessRelationship Business
4.4. Legal ContextLegal Context
5.5. Code of EthicsCode of Ethics
6.6. Monitoring: Measuring & TrackingMonitoring: Measuring & Tracking
7.7. Monitoring: Whistle-BlowersMonitoring: Whistle-Blowers
8.8. Monitoring: Employee LanguageMonitoring: Employee Language
9.9. Monitoring: Ethical ConsiderationsMonitoring: Ethical Considerations
10.10. Ethical Training for ManagersEthical Training for Managers
11.11. Ethical Employee TrainingEthical Employee Training
12.12. Ethical Decisions w/ ForeignEthical Decisions w/ Foreign
BusinessBusiness
13.13. EnforcementEnforcement
14.14. ReferencesReferences
15.15. Questions & AnswersQuestions & Answers
Mission StatementMission Statement
To collect enough sunlight reaching the earthTo collect enough sunlight reaching the earth
within an hour to meet every person on the planetwithin an hour to meet every person on the planet
energy needs for one year. Solar energy is hereenergy needs for one year. Solar energy is here
and now, and not a thing of the future. Our goal isand now, and not a thing of the future. Our goal is
to provide your home with abundant, clean, andto provide your home with abundant, clean, and
renewable source of energy. Holding true to ourrenewable source of energy. Holding true to our
commitment: “Quality Embodies Investment.”commitment: “Quality Embodies Investment.”
Issues OrganizationsIssues Organizations
FaceFace
MoralMoral
Fairness of wagesFairness of wages
Employee benefitsEmployee benefits
Rights of workersRights of workers
SexualitySexuality
Environmental concernsEnvironmental concerns
EthicalEthical
Obligations to its shareholdersObligations to its shareholders
EmployeesEmployees
CustomersCustomers
SuppliersSuppliers
CommunityCommunity
Relationship BusinessRelationship Business
EthicsEthics
IndividualsIndividuals
CorporationsCorporations
NationsNations
OrganizationsOrganizations
MoralityMorality
HealthHealth
SafetySafety
EnvironmentEnvironment
Legal ContextLegal Context
Social IssuesSocial Issues
Corporate Social responsibilityCorporate Social responsibility
Corporation responsible for its actions to theCorporation responsible for its actions to the
general public or to society in generalgeneral public or to society in general
Corporation responsible to the consumer for itsCorporation responsible to the consumer for its
productsproducts
Code of EthicsCode of Ethics
Fundamental Canons:Fundamental Canons:
Provide safe and quality services to consumersProvide safe and quality services to consumers
Promote and reflect positively on integrity ofPromote and reflect positively on integrity of
organizationorganization
Consistent with accepted moral, ethical, andConsistent with accepted moral, ethical, and
legal standardslegal standards
Present honestly the capabilities, performance,Present honestly the capabilities, performance,
and energy savings potential of solar productsand energy savings potential of solar products
and systemsand systems
Offer and honor accurate prices/warranteesOffer and honor accurate prices/warrantees
Respect and promote rights of consumersRespect and promote rights of consumers
Deal with all consumers, other employees, andDeal with all consumers, other employees, and
professional organizations fairly and in a timelyprofessional organizations fairly and in a timely
mannermanner
Code of EthicsCode of Ethics
Every employee of TECCK Industries, Inc. must:Every employee of TECCK Industries, Inc. must:
Complete the ethics training programComplete the ethics training program
Acknowledge and agree to the codeAcknowledge and agree to the code
Implement code while engaging in business-relatedImplement code while engaging in business-related
practicespractices
Communicate code throughout the organization by usingCommunicate code throughout the organization by using
various methodsvarious methods
Code of EthicsCode of Ethics
Distribution:Distribution:
New hire orientationNew hire orientation
Ethics training programEthics training program
Company websiteCompany website
Employee newslettersEmployee newsletters
Workplace bulletin boardsWorkplace bulletin boards
HandbooksHandbooks
Performance evaluationsPerformance evaluations
Uses:Uses:
Train workforce to enact ethical goals and criteriaTrain workforce to enact ethical goals and criteria
Assess and monitor employee behavior and decisionsAssess and monitor employee behavior and decisions
Maintain supportive environment for ethical conductMaintain supportive environment for ethical conduct
Code of EthicsCode of Ethics
Reward/Decision-Making SystemReward/Decision-Making System
Acknowledges ethics not accomplishmentsAcknowledges ethics not accomplishments
Based on peer and supervisor nominationsBased on peer and supervisor nominations
Incentives/bonuses for those who exemplify workplaceIncentives/bonuses for those who exemplify workplace
ethicsethics
Incorporate code in performance appraisalsIncorporate code in performance appraisals
Offer confidential program/process to report unethicalOffer confidential program/process to report unethical
behaviorbehavior
Fair and consistent disciplinary action for violationsFair and consistent disciplinary action for violations
Ethical Training forEthical Training for
ManagersManagers
The CEO must fully accept and support theThe CEO must fully accept and support the
ethical management training programethical management training program
A committee / department needs to beA committee / department needs to be
established to oversee the programestablished to oversee the program’s’s
development and implementationdevelopment and implementation
An Ethics officer / Ombudsman should beAn Ethics officer / Ombudsman should be
appointed to manage the ethics trainingappointed to manage the ethics training
program and interpret itprogram and interpret it’s needs’s needs
Ethical Employee TrainingEthical Employee Training
Five basic aspects – responsibility, respect,Five basic aspects – responsibility, respect,
fairness, honesty and compassionfairness, honesty and compassion
An accessible program of reporting ethicsAn accessible program of reporting ethics
violations and conflict of interest should beviolations and conflict of interest should be
established.established.
Employees that complete the program will haveEmployees that complete the program will have
a concise idea of the companies code of ethicsa concise idea of the companies code of ethics
and the ways in which to solve themand the ways in which to solve them
Ethical Decisions w/Ethical Decisions w/
Foreign BusinessForeign Business
New companies expanding into foreign marketsNew companies expanding into foreign markets
should familiarize themselves with thatshould familiarize themselves with that
countries policies of conducting businesscountries policies of conducting business
Political Donations / Kickbacks / BribesPolitical Donations / Kickbacks / Bribes
Foreign environmental laws and environmentalForeign environmental laws and environmental
development requirementsdevelopment requirements
Labor issues – rate of pay, child labor,Labor issues – rate of pay, child labor,
employee insurance / benefitsemployee insurance / benefits
Monitoring: Measuring &Monitoring: Measuring &
TrackingTracking
Observations from managementObservations from management
Employee evaluationsEmployee evaluations
Progress reportsProgress reports
Monitoring: Whistle-Monitoring: Whistle-
BlowersBlowers
Not encouragedNot encouraged
Training against whistle-blowersTraining against whistle-blowers
Monitoring: EmployeeMonitoring: Employee
LanguageLanguage
Open door policyOpen door policy
Privacy policiesPrivacy policies
Monitoring: EthicalMonitoring: Ethical
ConsiderationsConsiderations
Code of conductCode of conduct
Values & mission statementValues & mission statement
Personal ethicsPersonal ethics
Ethics trainingEthics training
EnforcementEnforcement
Ethics DepartmentEthics Department
StaffStaff
Ethics Chief (department representative)Ethics Chief (department representative)
ManagementManagement
Ethics OfficerEthics Officer
WebsiteWebsite
https://www.TECCKIndustries.net/ethicsdprtmt.hmlhttps://www.TECCKIndustries.net/ethicsdprtmt.hml
EnforcementEnforcement
Ethics ReportingEthics Reporting
Formal InquiryFormal Inquiry
DocumentationDocumentation
InvestigationInvestigation
Ethics HotlineEthics Hotline
1-888-770-70881-888-770-7088
WebsiteWebsite
Email: EthicsReport@TECCKIndustries.netEmail: EthicsReport@TECCKIndustries.net
Standard Mail:Standard Mail: TECCK Industries, Inc.TECCK Industries, Inc.
Attn: Ethics DepartmentAttn: Ethics Department
P.O. Box 7107P.O. Box 7107
Honolulu, HI 96818Honolulu, HI 96818
ReferencesReferences
Choi, C. J., Eldomiaty, T. I., & Kim, S. W. (2007). ConsumerChoi, C. J., Eldomiaty, T. I., & Kim, S. W. (2007). Consumer
Trust, Social Marketing and Ethics of Welfare Exchange.Trust, Social Marketing and Ethics of Welfare Exchange.
Journal of Business EthicsJournal of Business Ethics , 74, 74, 17-23., 17-23.
Radin, T. J., & Calkins, M. (2006). The Struggle AgainstRadin, T. J., & Calkins, M. (2006). The Struggle Against
Sweatshops: Moving Towards Responsible Global Business.Sweatshops: Moving Towards Responsible Global Business.
Journal of Business EthicsJournal of Business Ethics , 66, 66, 261-272., 261-272.
Singh, J., Salmones Sanchez, M. G., & del Bosque, I. R. (2008).Singh, J., Salmones Sanchez, M. G., & del Bosque, I. R. (2008).
Understanding Corporate Social Responsibility and ProductUnderstanding Corporate Social Responsibility and Product
Perceptions in Consumer Markets: A Cross-cultural Evaluation.Perceptions in Consumer Markets: A Cross-cultural Evaluation.
Journal of Business EthicsJournal of Business Ethics , 80, 80, 597-611., 597-611.
ReferencesReferences
California Solar Energy Industries Association. (2009).California Solar Energy Industries Association. (2009). Code ofCode of
EthicsEthics. Retrieved from http://calseia.org/code-of-ethics.html. Retrieved from http://calseia.org/code-of-ethics.html
Chandler, R. C. (2005).Chandler, R. C. (2005). Avoiding Ethical Misconduct DisastersAvoiding Ethical Misconduct Disasters..
Retrieved from http://gbr.pepperdine.edu/2010/08/avoiding-Retrieved from http://gbr.pepperdine.edu/2010/08/avoiding-
ethical-misconduct-disasters/ethical-misconduct-disasters/
Ciulia, J. B. (1991). Why Is Business Talking About Ethics?:Ciulia, J. B. (1991). Why Is Business Talking About Ethics?:
Reflections on Foreign Conversations..Reflections on Foreign Conversations.. California ManagementCalifornia Management
ReviewReview,, Vol. 34Vol. 34( Issue 1), pg. 67-86.( Issue 1), pg. 67-86.
QuestionsQuestions
&&
AnswersAnswers

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Team c; w5; tecck industries; 07.12.11 Copyright 2013 Edward F. T. Charfauros. Reference, www.YourBlogorResume.net.

  • 1. TECCK Industries, Inc.TECCK Industries, Inc. ““QualityQuality EmbodiesEmbodies Investment”Investment” Presented by:Presented by: Tawnya Tanudra, Edward Charfauros, Celine Israel, Conrad Pereira and Kodi WomackTawnya Tanudra, Edward Charfauros, Celine Israel, Conrad Pereira and Kodi Womack Ethical Organization ProfileEthical Organization Profile
  • 2. Table of ContentsTable of Contents 1.1. Mission StatementMission Statement 2.2. Issues Organizations FaceIssues Organizations Face 3.3. Relationship BusinessRelationship Business 4.4. Legal ContextLegal Context 5.5. Code of EthicsCode of Ethics 6.6. Monitoring: Measuring & TrackingMonitoring: Measuring & Tracking 7.7. Monitoring: Whistle-BlowersMonitoring: Whistle-Blowers 8.8. Monitoring: Employee LanguageMonitoring: Employee Language 9.9. Monitoring: Ethical ConsiderationsMonitoring: Ethical Considerations 10.10. Ethical Training for ManagersEthical Training for Managers 11.11. Ethical Employee TrainingEthical Employee Training 12.12. Ethical Decisions w/ ForeignEthical Decisions w/ Foreign BusinessBusiness 13.13. EnforcementEnforcement 14.14. ReferencesReferences 15.15. Questions & AnswersQuestions & Answers
  • 3. Mission StatementMission Statement To collect enough sunlight reaching the earthTo collect enough sunlight reaching the earth within an hour to meet every person on the planetwithin an hour to meet every person on the planet energy needs for one year. Solar energy is hereenergy needs for one year. Solar energy is here and now, and not a thing of the future. Our goal isand now, and not a thing of the future. Our goal is to provide your home with abundant, clean, andto provide your home with abundant, clean, and renewable source of energy. Holding true to ourrenewable source of energy. Holding true to our commitment: “Quality Embodies Investment.”commitment: “Quality Embodies Investment.”
  • 4. Issues OrganizationsIssues Organizations FaceFace MoralMoral Fairness of wagesFairness of wages Employee benefitsEmployee benefits Rights of workersRights of workers SexualitySexuality Environmental concernsEnvironmental concerns EthicalEthical Obligations to its shareholdersObligations to its shareholders EmployeesEmployees CustomersCustomers SuppliersSuppliers CommunityCommunity
  • 6. Legal ContextLegal Context Social IssuesSocial Issues Corporate Social responsibilityCorporate Social responsibility Corporation responsible for its actions to theCorporation responsible for its actions to the general public or to society in generalgeneral public or to society in general Corporation responsible to the consumer for itsCorporation responsible to the consumer for its productsproducts
  • 7. Code of EthicsCode of Ethics Fundamental Canons:Fundamental Canons: Provide safe and quality services to consumersProvide safe and quality services to consumers Promote and reflect positively on integrity ofPromote and reflect positively on integrity of organizationorganization Consistent with accepted moral, ethical, andConsistent with accepted moral, ethical, and legal standardslegal standards Present honestly the capabilities, performance,Present honestly the capabilities, performance, and energy savings potential of solar productsand energy savings potential of solar products and systemsand systems Offer and honor accurate prices/warranteesOffer and honor accurate prices/warrantees Respect and promote rights of consumersRespect and promote rights of consumers Deal with all consumers, other employees, andDeal with all consumers, other employees, and professional organizations fairly and in a timelyprofessional organizations fairly and in a timely mannermanner
  • 8. Code of EthicsCode of Ethics Every employee of TECCK Industries, Inc. must:Every employee of TECCK Industries, Inc. must: Complete the ethics training programComplete the ethics training program Acknowledge and agree to the codeAcknowledge and agree to the code Implement code while engaging in business-relatedImplement code while engaging in business-related practicespractices Communicate code throughout the organization by usingCommunicate code throughout the organization by using various methodsvarious methods
  • 9. Code of EthicsCode of Ethics Distribution:Distribution: New hire orientationNew hire orientation Ethics training programEthics training program Company websiteCompany website Employee newslettersEmployee newsletters Workplace bulletin boardsWorkplace bulletin boards HandbooksHandbooks Performance evaluationsPerformance evaluations Uses:Uses: Train workforce to enact ethical goals and criteriaTrain workforce to enact ethical goals and criteria Assess and monitor employee behavior and decisionsAssess and monitor employee behavior and decisions Maintain supportive environment for ethical conductMaintain supportive environment for ethical conduct
  • 10. Code of EthicsCode of Ethics Reward/Decision-Making SystemReward/Decision-Making System Acknowledges ethics not accomplishmentsAcknowledges ethics not accomplishments Based on peer and supervisor nominationsBased on peer and supervisor nominations Incentives/bonuses for those who exemplify workplaceIncentives/bonuses for those who exemplify workplace ethicsethics Incorporate code in performance appraisalsIncorporate code in performance appraisals Offer confidential program/process to report unethicalOffer confidential program/process to report unethical behaviorbehavior Fair and consistent disciplinary action for violationsFair and consistent disciplinary action for violations
  • 11. Ethical Training forEthical Training for ManagersManagers The CEO must fully accept and support theThe CEO must fully accept and support the ethical management training programethical management training program A committee / department needs to beA committee / department needs to be established to oversee the programestablished to oversee the program’s’s development and implementationdevelopment and implementation An Ethics officer / Ombudsman should beAn Ethics officer / Ombudsman should be appointed to manage the ethics trainingappointed to manage the ethics training program and interpret itprogram and interpret it’s needs’s needs
  • 12. Ethical Employee TrainingEthical Employee Training Five basic aspects – responsibility, respect,Five basic aspects – responsibility, respect, fairness, honesty and compassionfairness, honesty and compassion An accessible program of reporting ethicsAn accessible program of reporting ethics violations and conflict of interest should beviolations and conflict of interest should be established.established. Employees that complete the program will haveEmployees that complete the program will have a concise idea of the companies code of ethicsa concise idea of the companies code of ethics and the ways in which to solve themand the ways in which to solve them
  • 13. Ethical Decisions w/Ethical Decisions w/ Foreign BusinessForeign Business New companies expanding into foreign marketsNew companies expanding into foreign markets should familiarize themselves with thatshould familiarize themselves with that countries policies of conducting businesscountries policies of conducting business Political Donations / Kickbacks / BribesPolitical Donations / Kickbacks / Bribes Foreign environmental laws and environmentalForeign environmental laws and environmental development requirementsdevelopment requirements Labor issues – rate of pay, child labor,Labor issues – rate of pay, child labor, employee insurance / benefitsemployee insurance / benefits
  • 14. Monitoring: Measuring &Monitoring: Measuring & TrackingTracking Observations from managementObservations from management Employee evaluationsEmployee evaluations Progress reportsProgress reports
  • 15. Monitoring: Whistle-Monitoring: Whistle- BlowersBlowers Not encouragedNot encouraged Training against whistle-blowersTraining against whistle-blowers
  • 16. Monitoring: EmployeeMonitoring: Employee LanguageLanguage Open door policyOpen door policy Privacy policiesPrivacy policies
  • 17. Monitoring: EthicalMonitoring: Ethical ConsiderationsConsiderations Code of conductCode of conduct Values & mission statementValues & mission statement Personal ethicsPersonal ethics Ethics trainingEthics training
  • 18. EnforcementEnforcement Ethics DepartmentEthics Department StaffStaff Ethics Chief (department representative)Ethics Chief (department representative) ManagementManagement Ethics OfficerEthics Officer WebsiteWebsite https://www.TECCKIndustries.net/ethicsdprtmt.hmlhttps://www.TECCKIndustries.net/ethicsdprtmt.hml
  • 19. EnforcementEnforcement Ethics ReportingEthics Reporting Formal InquiryFormal Inquiry DocumentationDocumentation InvestigationInvestigation Ethics HotlineEthics Hotline 1-888-770-70881-888-770-7088 WebsiteWebsite Email: EthicsReport@TECCKIndustries.netEmail: EthicsReport@TECCKIndustries.net Standard Mail:Standard Mail: TECCK Industries, Inc.TECCK Industries, Inc. Attn: Ethics DepartmentAttn: Ethics Department P.O. Box 7107P.O. Box 7107 Honolulu, HI 96818Honolulu, HI 96818
  • 20. ReferencesReferences Choi, C. J., Eldomiaty, T. I., & Kim, S. W. (2007). ConsumerChoi, C. J., Eldomiaty, T. I., & Kim, S. W. (2007). Consumer Trust, Social Marketing and Ethics of Welfare Exchange.Trust, Social Marketing and Ethics of Welfare Exchange. Journal of Business EthicsJournal of Business Ethics , 74, 74, 17-23., 17-23. Radin, T. J., & Calkins, M. (2006). The Struggle AgainstRadin, T. J., & Calkins, M. (2006). The Struggle Against Sweatshops: Moving Towards Responsible Global Business.Sweatshops: Moving Towards Responsible Global Business. Journal of Business EthicsJournal of Business Ethics , 66, 66, 261-272., 261-272. Singh, J., Salmones Sanchez, M. G., & del Bosque, I. R. (2008).Singh, J., Salmones Sanchez, M. G., & del Bosque, I. R. (2008). Understanding Corporate Social Responsibility and ProductUnderstanding Corporate Social Responsibility and Product Perceptions in Consumer Markets: A Cross-cultural Evaluation.Perceptions in Consumer Markets: A Cross-cultural Evaluation. Journal of Business EthicsJournal of Business Ethics , 80, 80, 597-611., 597-611.
  • 21. ReferencesReferences California Solar Energy Industries Association. (2009).California Solar Energy Industries Association. (2009). Code ofCode of EthicsEthics. Retrieved from http://calseia.org/code-of-ethics.html. Retrieved from http://calseia.org/code-of-ethics.html Chandler, R. C. (2005).Chandler, R. C. (2005). Avoiding Ethical Misconduct DisastersAvoiding Ethical Misconduct Disasters.. Retrieved from http://gbr.pepperdine.edu/2010/08/avoiding-Retrieved from http://gbr.pepperdine.edu/2010/08/avoiding- ethical-misconduct-disasters/ethical-misconduct-disasters/ Ciulia, J. B. (1991). Why Is Business Talking About Ethics?:Ciulia, J. B. (1991). Why Is Business Talking About Ethics?: Reflections on Foreign Conversations..Reflections on Foreign Conversations.. California ManagementCalifornia Management ReviewReview,, Vol. 34Vol. 34( Issue 1), pg. 67-86.( Issue 1), pg. 67-86.