Mike Burrows: Up and down the Deliberately Adaptive Organisation – business agility at every scale
1. (2nd edition 2021) (2019, audiobook 2020) (2014)
Founder, Agendashift™
– the wholehearted
engagement model
agendashift.com/mike
mike@agendashift.com
#hello, I’m Mike Burrows
2. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Deliberately Adaptive Teams
• Constantly pushing the frontier of
knowledge about customers and their
needs, and about themselves
• Working in the expectation that
learning will be accounted for
Deliberately Adaptive Organisations
• Strategy, delivery, and organisation
development informed and energised
through participation across
boundaries
• Self-organisation at every scale,
structure emerging from
collaboration
Deliberately Adaptive People
• Development as personal,
collaborative, and systemic, and a
model for adaptive leadership
• Colleagues helping each other grow in
their roles, into new opportunities,
and in their relationship with the
organisation
Agendashift™
Powered by deliberately-adaptive.org
3. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Agendashift™
Powered by deliberately-adaptive.org
(2nd edition 2021)
Stafford Beer’s Viable System Model
Image: Mark Lambertz, CC BY-SA 4.0, via Wikimedia Commons
4. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Agendashift™
Powered by deliberately-adaptive.org
Adaptive Strategy
Intentful
Knowledge
Discovery
Agenda
for Change
Self-governing
Circles
Mutual
Trust
Building
Calibration
Reconciliation
5. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Agendashift™
Powered by deliberately-adaptive.org
Adaptive Strategy
Intentful
Knowledge
Discovery
Agenda
for Change
Self-governing
Circles
Mutual
Trust
Building
Calibration
Reconciliation
6. Intentful Knowledge Discovery
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
Insights
1
2
3
7. Intentful Knowledge Discovery
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
1
2
3
Insights
8. Intentful Knowledge Discovery
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
1
2
3
Insights
9. Agendashift™
Powered by
Agenda
for Change
and its collaborative
elaboration
Environment
Responses
Probes
1
3
Insights
Changeban
and the working
environment more
generally
2
agendashift.com/changeban
Intentful Knowledge Discovery
10. Intentful Knowledge Discovery
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
1
2
3
Insights
11. Intentful Knowledge Discovery
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
1
2
3
Insights
12. Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
Intentful Knowledge Discovery: Turns (1/2) experiments into insights
1
2
3
Insights
13. Intentful Knowledge Discovery: Turns (2/2) intent into progress towards goals
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
1
2
3
Insights
14. We heard you like feedback loops so we put feedback loops in your feedback loops
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
1
2
3
Insights
15. Q1: When there is imbalance, distortion, inauthenticity, or cost, what’s that like?
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
1
2
3
Insights
16. Q2: When it’s all working at its ideal best for us, what’s that like?
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Agenda
for Change
and its collaborative
elaboration
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
1
2
3
Insights
17. Intentful Knowledge Discovery: Scaling it up
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Environment
Progress
Progress
Experiments
Intent:
Objectives, Goals
Responses
Probes
Experiments
Self-governing
Circles
1
2
3
Insights
Agenda
for Change
and its collaborative
elaboration
18. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Agendashift™
Powered by deliberately-adaptive.org
Adaptive Strategy
Intentful
Knowledge
Discovery
Agenda
for Change
Self-governing
Circles
Mutual
Trust
Building
Calibration
Reconciliation
19. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Agendashift™
Powered by deliberately-adaptive.org
Adaptive Strategy
Intentful
Knowledge
Discovery
Agenda
for Change
Self-governing
Circles
Mutual
Trust
Building
Calibration
Reconciliation
20. Trust-building
transparency, assessment,
inspection, enquiry
Mutual Trust Building
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Environment
Current
priorities
Responses
Probes
Experiments
2
3*
Intelligence
Intelligence
Inspections,
Enquiries
3 Agenda
for Change
and its collaborative
elaboration (A3)
1
21. Trust-building
transparency, assessment,
inspection, enquiry
Agenda
for Change
and its collaborative
elaboration (A3)
Environment
Responses
Probes
Current
priorities
Self-governing
Circles
1
Changeban
and the working
environment more
generally
Experiments
2
Mutual Trust Building
Agendashift™
Powered by
3*
Intelligence
Intelligence
Inspections,
Enquiries
3
agendashift.com/assessments
23. Trust-building
transparency, assessment,
inspection, enquiry
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Environment
Current
priorities
Responses
Probes
Experiments
2
3*
Intelligence
Intelligence
Inspections,
Enquiries
3 Agenda
for Change
and its collaborative
elaboration (A3)
1
Q1: When there is imbalance, distortion, inauthenticity, or cost, what’s that like?
24. Trust-building
transparency, assessment,
inspection, enquiry
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Environment
Current
priorities
Responses
Probes
Experiments
2
3*
Intelligence
Intelligence
Inspections,
Enquiries
3 Agenda
for Change
and its collaborative
elaboration (A3)
1
Q2: When it’s all working at its ideal best for us, what’s that like?
25. Trust-building
transparency, assessment,
inspection, enquiry
Mutual Trust Building: Scaling it up
Agendashift™
Powered by deliberately-adaptive.org
Changeban
and the working
environment more
generally
Environment
Current
priorities
Responses
Probes
Experiments
Self-governing
Circles
1
2
3*
Intelligence
Intelligence
Inspections,
Enquiries
3 Agenda
for Change
and its collaborative
elaboration (A3)
26. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Agendashift™
Powered by deliberately-adaptive.org
Adaptive Strategy
Intentful
Knowledge
Discovery
Agenda
for Change
Self-governing
Circles
Mutual
Trust
Building
Calibration
Reconciliation
27. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Agendashift™
Powered by deliberately-adaptive.org
Adaptive Strategy
Intentful
Knowledge
Discovery
Agenda
for Change
Self-governing
Circles
Mutual
Trust
Building
Calibration
Reconciliation
28. Adaptive Strategy
Agendashift™
Powered by deliberately-adaptive.org
Strategy Reviews
outside-in
and otherwise
3
4
5
Learning
Objectives
Identity, Mission,
Purpose, Objectives
Agenda
for Change
and its collaborative
elaboration
Strategy
Performance &
Alignment Review
4
3
Experiments;
Calibrations &
policy adjustments
Progress
Insights
Intelligence
Objectives, Goals,
Current priorities
Inspections,
enquiries
29. Adaptive Strategy
Agendashift™
Powered by deliberately-adaptive.org
Strategy Reviews
outside-in
and otherwise
3
4
5
Learning
Objectives
Identity, Mission,
Purpose, Objectives
Agenda
for Change
and its collaborative
elaboration
Strategy
Performance &
Alignment Review
4
3
Experiments;
Calibrations &
policy adjustments
Progress
Insights
Intelligence
Objectives, Goals,
Current priorities
Inspections,
enquiries
(2019,
audiobook 2020)
(2nd edition 2021)
30. Adaptive Strategy
Agendashift™
Powered by deliberately-adaptive.org
Strategy Reviews
outside-in
and otherwise
3
5
Learning
Objectives
Identity, Mission,
Purpose, Objectives
Agenda
for Change
and its collaborative
elaboration
Strategy
Performance &
Alignment Review
3
Experiments;
Calibrations &
policy adjustments
Progress
Insights
Intelligence
Objectives, Goals,
Current priorities
Inspections,
enquiries
4
31. The viable alternative to command & control
Agendashift™
Powered by deliberately-adaptive.org
Strategy Reviews
outside-in
and otherwise
3
5
Learning
Objectives
Identity, Mission,
Purpose, Objectives
Agenda
for Change
and its collaborative
elaboration
Strategy
Performance &
Alignment Review
3
Calibration
Trust-building
Intent
4
32. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Agendashift™
Powered by deliberately-adaptive.org
Adaptive Strategy
Intentful
Knowledge
Discovery
Agenda
for Change
Self-governing
Circles
Mutual
Trust
Building
Calibration
Reconciliation
33. Up and down the Deliberately Organisation, business agility at scale
Agendashift™
Powered by deliberately-adaptive.org
Adaptive Strategy
Intentful
Knowledge
Discovery
Agenda
for Change
Mutual
Trust
Building
Calibration
Reconciliation
authenticity focus
individuals,
relating
Developmental human
34. Up and down the Deliberately Adaptive Organisation, business agility at every scale
Deliberately Adaptive Teams
• Constantly pushing the frontier of
knowledge about customers and their
needs, and about themselves
• Working in the expectation that
learning will be accounted for
Deliberately Adaptive Organisations
• Strategy, delivery, and organisation
development informed and energised
through participation across
boundaries
• Self-organisation at every scale,
structure emerging from
collaboration
Deliberately Adaptive People
• Development as personal,
collaborative, and systemic, and a
model for adaptive leadership
• Colleagues helping each other grow in
their roles, into new opportunities,
and in their relationship with the
organisation
Agendashift™
Powered by deliberately-adaptive.org
36. Watch this space!
Agendashift™
Powered by agendashift.com/subscribe
Agendashift 2nd edition
Agendashift Academy – our existing interactive workshops
underpinned by new self-paced training:
Leading with Outcomes
☑ Outside-in Strategy with Outcomes – summer 2021
☑ Transforming with Outcomes – autumn/winter 2021
☑ New Agendashift-style assessment for the Deliberately Adaptive
Organisation – started