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Generation Impact:
Millennials & Tomorrow’s Workplace
                  Ed Wolf
      E2 Virtual Conference - 9/26/12
Introduction
About Me
• Product Manager/ Business Analyst @ Time Inc.
• BS Computer Engineering, RIT
• 10+ years IT experience
• A Millennial!


Connect with me:
Twitter: @EdWolfNYC
Blog: www.Ed-Wolf.com
LinkedIn: linkedin.com/in/EdwardWolf
E-mail: Edward.Wolf@gmail.com
Agenda
• What Defines A Generation?

• What’s Shaped Millennials?

• Tomorrow’s Workforce

• 5 Ways to Leverage Millennials

• The Cost of Inaction

• Tomorrow’s Workplace
What Defines
A Generation?
       •Typically spans 20 years
       •A shared, common
        experience
       •Events, trends and
        technology
The Current Generations
                Traditionalists

Other Names    •Silent Generation
               •Radio Babies
               •Greatest Generation

Birth Years    Prior to 1945

Current Age    67+

Influences     •WWII
               •Korean War
               •Great Depression

Family         Traditional nuclear

Technology     Adapted

Value          Family/Community

Education      A dream
The Current Generations
                Traditionalists       Baby Boomers

Other Names    •Silent Generation   •Boomers,
               •Radio Babies        •“Me” Generation
               •Greatest Generation •Vietnam Generation

Birth Years    Prior to 1945         1946-1964

Current Age    67+                   48-66

Influences     •WWII                 •Civil Rights
               •Korean War           •Vietnam
               •Great Depression     •Cold War

Family         Traditional nuclear   Disintegrating

Technology     Adapted               Acquired

Value          Family/Community      Success

Education      A dream               A birthright
The Current Generations
                Traditionalists       Baby Boomers                Gen X

Other Names    •Silent Generation   •Boomers,             •Post Boomers
               •Radio Babies        •“Me” Generation      •Baby Busters
               •Greatest Generation •Vietnam Generation   •13th Generation

Birth Years    Prior to 1945         1946-1964            1965-1980

Current Age    67+                   48-66                33-47

Influences     •WWII                 •Civil Rights        •Watergate
               •Korean War           •Vietnam             •Divorced Parents
               •Great Depression     •Cold War            •Y2K

Family         Traditional nuclear   Disintegrating       Dual income families

Technology     Adapted               Acquired             Assimilated

Value          Family/Community      Success              Time

Education      A dream               A birthright         A way to get there
The Current Generations
                Traditionalists       Baby Boomers                Gen X              Millennials

Other Names    •Silent Generation   •Boomers,             •Post Boomers          •Gen Y
               •Radio Babies        •“Me” Generation      •Baby Busters          •Echo Boomers
               •Greatest Generation •Vietnam Generation   •13th Generation       •Facebook Generation

Birth Years    Prior to 1945         1946-1964            1965-1980              1981-2000

Current Age    67+                   48-66                33-47                  12-32

Influences     •WWII                 •Civil Rights        •Watergate             •9/11
               •Korean War           •Vietnam             •Divorced Parents      •Columbine/VA Tech
               •Great Depression     •Cold War            •Y2K                   •Recession

Family         Traditional nuclear   Disintegrating       Dual income families   Blended families

Technology     Adapted               Acquired             Assimilated            Integral

Value          Family/Community      Success              Time                   Individuality

Education      A dream               A birthright         A way to get there     An incredible expense
What’s Shaped
 Millennials?
US Department of Labor
Crushing Student Loan Debt
Tomorrow’s
 Workforce
Changes In Labor Force
MTV “No Collar Workers” Study
MTV “No Collar Workers” Study
MTV “No Collar Workers” Study
MTV “No Collar Workers” Study
MTV “No Collar Workers” Study
They’re Different
  •   Connected
  •   Collaborative
  •   Ambitious
  •   Fearless
  •   Embrace change
  •   Hate bureaucracy
  •   Yearn for mentors
5 Ways To
 Leverage
Millennials
Offer Workplace Flexibility
Offer Workplace Flexibility

• Flexible hours, not just 9-5
Offer Workplace Flexibility

• Flexible hours, not just 9-5

• Telecommuting & Telepresence
Offer Workplace Flexibility

• Flexible hours, not just 9-5

• Telecommuting & Telepresence

• Vacation time
Offer Workplace Flexibility

• Flexible hours, not just 9-5

• Telecommuting & Telepresence

• Vacation time

• Roth retirement plans - 401(k) & IRA
Start A Mentoring Program
Start A Mentoring Program

• Millennials strive for constant feedback
Start A Mentoring Program

• Millennials strive for constant feedback

• Pass on institutional knowledge
Start A Mentoring Program

• Millennials strive for constant feedback

• Pass on institutional knowledge

• Empower Millennials to reverse mentor
Start A Mentoring Program

• Millennials strive for constant feedback

• Pass on institutional knowledge

• Empower Millennials to reverse mentor

• Can be as informal as going to lunch
Be Transparent &
Communicate Effectively
Be Transparent &
       Communicate Effectively

• Embrace and encourage feedback/ideation
Be Transparent &
        Communicate Effectively

• Embrace and encourage feedback/ideation

• Share the company’s and your goals
Be Transparent &
        Communicate Effectively

• Embrace and encourage feedback/ideation

• Share the company’s and your goals

• Communicate quickly
Be Transparent &
        Communicate Effectively

• Embrace and encourage feedback/ideation

• Share the company’s and your goals

• Communicate quickly

• Trust that they will get the job done
Question Everything & Pivot
Question Everything & Pivot

• Millennials will question how things are done
Question Everything & Pivot

• Millennials will question how things are done

• Millennials want to make the company better
Question Everything & Pivot

• Millennials will question how things are done

• Millennials want to make the company better

• Ask yourself ‘Do we have to do it this way?’
Question Everything & Pivot

• Millennials will question how things are done

• Millennials want to make the company better

• Ask yourself ‘Do we have to do it this way?’

• Pivot when there's a better way
What NOT To Do
What NOT To Do

• Discount their authority about technology
What NOT To Do

• Discount their authority about technology

• Treat them as too young to be valuable
What NOT To Do

• Discount their authority about technology

• Treat them as too young to be valuable

• Be condescending, inconsistent, disorganized
What NOT To Do

• Discount their authority about technology

• Treat them as too young to be valuable

• Be condescending, inconsistent, disorganized

• Give them boring work
What NOT To Do

• Discount their authority about technology

• Treat them as too young to be valuable

• Be condescending, inconsistent, disorganized

• Give them boring work

• Ignore that change is happening
The Cost
   Of
Inaction
(Average time spent in a job)


             US Bureau of Labor Statistics
86%
Looking for a job that is “interesting”


                                  Net Impact
Millennials see
themselves as
“Free Agents”



              Forbes
Tomorrow’s
 Workplace
Non-Traditional Career Paths




                               Deloitte
Less Physical
Creative & Innovative
Recap
               Traditionalists       Baby Boomers                Gen X              Millennials

Other Names   •Silent Generation   •Boomers,             •Post Boomers          •Gen Y
              •Radio Babies        •“Me” Generation      •Baby Busters          •Echo Boomers
              •Greatest Generation •Vietnam Generation   •13th Generation       •Facebook Generation

Birth Years   Prior to 1945         1946-1964            1965-1980              1981-2000

Current Age   67+                   48-66                33-47                  12-32

Influences    •WWII                 •Civil Rights        •Watergate             •9/11
              •Korean War           •Vietnam             •Divorced Parents      •Columbine/VA Tech
              •Great Depression     •Cold War            •Y2K                   •Recession

Family        Traditional nuclear   Disintegrating       Dual income families   Blended families

Technology    Adapted               Acquired             Assimilated            Integral

Value         Family/Community      Success              Time                   Individuality

Education     A dream               A birthright         A way to get there     An incredible expense
Recap
5 Core Attributes of Millennials:
Recap
5 Core Attributes of Millennials:

1. Connected & Tech-Savvy
Recap
5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

2. Collaborative
Recap
5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

2. Collaborative

3. Embrace Change
Recap
5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

2. Collaborative

3. Embrace Change

4. Hate Bureaucracy
Recap
5 Core Attributes of Millennials:

1. Connected & Tech-Savvy

2. Collaborative

3. Embrace Change

4. Hate Bureaucracy

5. Yearn for Mentors & Feedback
Recap
5 Ways to Leverage Millennials:
Recap
5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility
Recap
5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

2. Start a mentoring program
Recap
5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

2. Start a mentoring program

3. Be Transparent & Communicate Effectively
Recap
5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

2. Start a mentoring program

3. Be Transparent & Communicate Effectively

4. Question Everything & Pivot
Recap
5 Ways to Leverage Millennials:

1. Offer Workplace Flexibility

2. Start a mentoring program

3. Be Transparent & Communicate Effectively

4. Question Everything & Pivot

5. Don’t discount them
Recap
5 Attributes of Tomorrow’s Workplace:
Recap
5 Attributes of Tomorrow’s Workplace:

1. Collaborative
Recap
5 Attributes of Tomorrow’s Workplace:

1. Collaborative

2. Non-Traditional Career Paths
Recap
5 Attributes of Tomorrow’s Workplace:

1. Collaborative

2. Non-Traditional Career Paths

3. Less Physical
Recap
5 Attributes of Tomorrow’s Workplace:

1. Collaborative

2. Non-Traditional Career Paths

3. Less Physical

4. Creative & Innovative
Recap
5 Attributes of Tomorrow’s Workplace:

1. Collaborative

2. Non-Traditional Career Paths

3. Less Physical

4. Creative & Innovative

5. Expanded use of technology
THANK YOU
    Twitter: @EdWolfNYC
    Blog: www.Ed-Wolf.com
    LinkedIn: linkedin.com/in/EdwardWolf
    E-mail: Edward.Wolf@gmail.com
References
•   http://assets.aarp.org/www.aarp.org_/cs/misc/leading_a_multigenerational_workforce.pdf
•   http://moneyland.time.com/2012/03/29/millennials-vs-baby-boomers-who-would-you-rather-hire/
•   http://ethics.org/files/u5/Gen-Diff.pdf
•   http://www.forbes.com/sites/jeannemeister/2012/08/14/job-hopping-is-the-new-normal-for-millennials-
    three-ways-to-prevent-a-human-resource-nightmare/
•   http://pewresearch.org/millennials/
•   http://www.bentley.edu/centers/center-for-women-and-business/millennials-and-corporate-world
•   http://marshallstanton.com/2011/11/20/statistic-of-the-day-millennials-in-the-working-world/
•   http://pewsocialtrends.org/files/2010/10/millennials-confident-connected-open-to-change.pdf
•   http://www.bloomberg.com/news/2012-08-08/recession-generation-opts-to-rent-not-buy-houses-to-
    cars.html?cmpid=linkedin
•   http://www.cnn.com/2012/08/15/tech/web/teens-music-youtube/index.html?hpt=hp_t2
•   http://www.beloit.edu/mindset/2016/
•   http://www.bls.gov/opub/mlr/2005/11/art3full.pdf
•   http://www.shrm.org/Education/hreducation/Documents/09-0743%20Rizzo_Generations_Case_SW_Final.pdf
•   http://www.wmfc.org/GenerationalDifferencesChart.pdf
•   http://www.deloitte.com/view/en_US/us/Insights/Browse-by-Content-Type/deloitte-
    review/e207a920f718d210VgnVCM2000001b56f00aRCRD.htm
•   http://money.cnn.com/2012/05/31/news/economy/fed-student-loans/index.htm
•   http://www.slideshare.net/StevenDuque/33-essential-social-recruiting-stats-2011
•   http://www.corporatewellnessmagazine.com/article/latest-trends-in-concierge.html
•   http://www.corporatelattice.com/graphics_library.html
Photo Credits
•   http://aaftl.com/wp-content/uploads/2011/10/F_iStock_000007431474_web.jpg
•   http://www.business-businessnetworking.com/blog/wp-content/uploads/2011/09/buscorporate_photo_1.jpg
•   http://studentbranding.com/wp-content/uploads/2010/02/generations.jpg
•   http://bpwusa.files.wordpress.com/2010/04/gen_y_04__001094_copy.jpg
•   http://www.bsmpg.com/Portals/52884/images/recession.jpg
•   http://www.infiniteunknown.net/wp-content/uploads/2010/11/Application-For-Jobless-Benefits-Rise-Sharply.jpg
•   http://edudemic.com/wp-content/uploads/2011/05/mac_class.jpg
•   http://www.southpointefamilyresourcecenter.com/images/family-on-stomachs-smile.jpg
•   http://lssacademy.com/wp-content/uploads/2009/03/searching.png
•   http://blog.dreamhost.com/2010/10/26/301-moved-permanently/
•   http://wallpapers.free-review.net/21__LG_Mobile_Phones.htm
•   http://blog.roundarch.com/2009/09/18/roundarch-takes-the-field-in-the-american-cancer-societys-second-annual-corporate-softball-
    invitational/
•   http://wellnessforallseasons.com/gatherings/wp-content/uploads/2011/03/stressed-woman.jpg
•   http://www.mouseplanet.info/gallery/d/134984-1/Walt+and+Epcot.jpg
•   http://leaderchat.files.wordpress.com/2012/05/bigstock-embarrassed-young-woman-holdin-15040118.jpg
•   http://images.flatworldknowledge.com/portolesedias/portolesedias-fig07_006.jpg
•   http://www.flexjobs.com/images/uploads/man_suit_laptop_floor_stretching.JPG
•   http://www.mediasphere.com.au/files/image/24161182.jpg
•   http://www.mpiweb.org/Libraries/Magazine/employees_talking.jpg
•   http://sanespaces.com/wp-content/uploads/2011/02/Woman_business_question_photo.jpg
•   http://www.sicklycat.com/wp-content/uploads/2012/01/serious-young-woman-giving-stop-gesture.jpg
•   http://pliblog.yournextspeaker.com/uploaded_images/Coins-741466.jpg
•   http://www.craftlyricalphotography.com/wp-content/themes/village/blueprint/gallery/ajaxupload/server/uploads/IMG_5793.jpg
•   http://thecoachingsource.files.wordpress.com/2012/06/mp9004265271.jpg
•   http://www.hiscoxusa.com/small-business-insurance/blog/wp-content/uploads/2011/09/dreamstime_m_13856361.jpg
•   http://www.hob-trendtalk.com/files/Image/Project_Glass.jpg
•   http://corevalues.com/wp-content/uploads/2011/11/High-51.jpg
•   http://c810422.r22.cf2.rackcdn.com/wp-content/uploads/2009/07/cisco_telepresence_3000.jpg
•   http://4.bp.blogspot.com/_1qc4nQ28dls/TQVzXtDcZnI/AAAAAAAAARA/PnQxasNaY80/s1600/HomeOffice.jpg
•   http://imagesusa.files.wordpress.com/2012/06/kstrawinski_moreno_6819.jpg
•   http://cdn5.howzzit.com/wp-content/uploads/2012/08/tablet.jpg?9d7bd4
•   http://www.recycler.com/Uploads/d4efeb5e-2891-4065-9a7f-3379bf8d50c4.jpg

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Generation Impact: Millennials & Tomorrow's Workplace - E2 Keynote Presentation 9/26/12

  • 1. Generation Impact: Millennials & Tomorrow’s Workplace Ed Wolf E2 Virtual Conference - 9/26/12
  • 2. Introduction About Me • Product Manager/ Business Analyst @ Time Inc. • BS Computer Engineering, RIT • 10+ years IT experience • A Millennial! Connect with me: Twitter: @EdWolfNYC Blog: www.Ed-Wolf.com LinkedIn: linkedin.com/in/EdwardWolf E-mail: Edward.Wolf@gmail.com
  • 3. Agenda • What Defines A Generation? • What’s Shaped Millennials? • Tomorrow’s Workforce • 5 Ways to Leverage Millennials • The Cost of Inaction • Tomorrow’s Workplace
  • 4.
  • 5.
  • 6. What Defines A Generation? •Typically spans 20 years •A shared, common experience •Events, trends and technology
  • 7. The Current Generations Traditionalists Other Names •Silent Generation •Radio Babies •Greatest Generation Birth Years Prior to 1945 Current Age 67+ Influences •WWII •Korean War •Great Depression Family Traditional nuclear Technology Adapted Value Family/Community Education A dream
  • 8. The Current Generations Traditionalists Baby Boomers Other Names •Silent Generation •Boomers, •Radio Babies •“Me” Generation •Greatest Generation •Vietnam Generation Birth Years Prior to 1945 1946-1964 Current Age 67+ 48-66 Influences •WWII •Civil Rights •Korean War •Vietnam •Great Depression •Cold War Family Traditional nuclear Disintegrating Technology Adapted Acquired Value Family/Community Success Education A dream A birthright
  • 9. The Current Generations Traditionalists Baby Boomers Gen X Other Names •Silent Generation •Boomers, •Post Boomers •Radio Babies •“Me” Generation •Baby Busters •Greatest Generation •Vietnam Generation •13th Generation Birth Years Prior to 1945 1946-1964 1965-1980 Current Age 67+ 48-66 33-47 Influences •WWII •Civil Rights •Watergate •Korean War •Vietnam •Divorced Parents •Great Depression •Cold War •Y2K Family Traditional nuclear Disintegrating Dual income families Technology Adapted Acquired Assimilated Value Family/Community Success Time Education A dream A birthright A way to get there
  • 10. The Current Generations Traditionalists Baby Boomers Gen X Millennials Other Names •Silent Generation •Boomers, •Post Boomers •Gen Y •Radio Babies •“Me” Generation •Baby Busters •Echo Boomers •Greatest Generation •Vietnam Generation •13th Generation •Facebook Generation Birth Years Prior to 1945 1946-1964 1965-1980 1981-2000 Current Age 67+ 48-66 33-47 12-32 Influences •WWII •Civil Rights •Watergate •9/11 •Korean War •Vietnam •Divorced Parents •Columbine/VA Tech •Great Depression •Cold War •Y2K •Recession Family Traditional nuclear Disintegrating Dual income families Blended families Technology Adapted Acquired Assimilated Integral Value Family/Community Success Time Individuality Education A dream A birthright A way to get there An incredible expense
  • 12.
  • 15.
  • 16.
  • 19.
  • 20. MTV “No Collar Workers” Study
  • 21. MTV “No Collar Workers” Study
  • 22. MTV “No Collar Workers” Study
  • 23. MTV “No Collar Workers” Study
  • 24. MTV “No Collar Workers” Study
  • 25. They’re Different • Connected • Collaborative • Ambitious • Fearless • Embrace change • Hate bureaucracy • Yearn for mentors
  • 26. 5 Ways To Leverage Millennials
  • 28. Offer Workplace Flexibility • Flexible hours, not just 9-5
  • 29. Offer Workplace Flexibility • Flexible hours, not just 9-5 • Telecommuting & Telepresence
  • 30. Offer Workplace Flexibility • Flexible hours, not just 9-5 • Telecommuting & Telepresence • Vacation time
  • 31. Offer Workplace Flexibility • Flexible hours, not just 9-5 • Telecommuting & Telepresence • Vacation time • Roth retirement plans - 401(k) & IRA
  • 32. Start A Mentoring Program
  • 33. Start A Mentoring Program • Millennials strive for constant feedback
  • 34. Start A Mentoring Program • Millennials strive for constant feedback • Pass on institutional knowledge
  • 35. Start A Mentoring Program • Millennials strive for constant feedback • Pass on institutional knowledge • Empower Millennials to reverse mentor
  • 36. Start A Mentoring Program • Millennials strive for constant feedback • Pass on institutional knowledge • Empower Millennials to reverse mentor • Can be as informal as going to lunch
  • 38. Be Transparent & Communicate Effectively • Embrace and encourage feedback/ideation
  • 39. Be Transparent & Communicate Effectively • Embrace and encourage feedback/ideation • Share the company’s and your goals
  • 40. Be Transparent & Communicate Effectively • Embrace and encourage feedback/ideation • Share the company’s and your goals • Communicate quickly
  • 41. Be Transparent & Communicate Effectively • Embrace and encourage feedback/ideation • Share the company’s and your goals • Communicate quickly • Trust that they will get the job done
  • 43. Question Everything & Pivot • Millennials will question how things are done
  • 44. Question Everything & Pivot • Millennials will question how things are done • Millennials want to make the company better
  • 45. Question Everything & Pivot • Millennials will question how things are done • Millennials want to make the company better • Ask yourself ‘Do we have to do it this way?’
  • 46. Question Everything & Pivot • Millennials will question how things are done • Millennials want to make the company better • Ask yourself ‘Do we have to do it this way?’ • Pivot when there's a better way
  • 48. What NOT To Do • Discount their authority about technology
  • 49. What NOT To Do • Discount their authority about technology • Treat them as too young to be valuable
  • 50. What NOT To Do • Discount their authority about technology • Treat them as too young to be valuable • Be condescending, inconsistent, disorganized
  • 51. What NOT To Do • Discount their authority about technology • Treat them as too young to be valuable • Be condescending, inconsistent, disorganized • Give them boring work
  • 52. What NOT To Do • Discount their authority about technology • Treat them as too young to be valuable • Be condescending, inconsistent, disorganized • Give them boring work • Ignore that change is happening
  • 53. The Cost Of Inaction
  • 54. (Average time spent in a job) US Bureau of Labor Statistics
  • 55. 86% Looking for a job that is “interesting” Net Impact
  • 59.
  • 60.
  • 63. Recap Traditionalists Baby Boomers Gen X Millennials Other Names •Silent Generation •Boomers, •Post Boomers •Gen Y •Radio Babies •“Me” Generation •Baby Busters •Echo Boomers •Greatest Generation •Vietnam Generation •13th Generation •Facebook Generation Birth Years Prior to 1945 1946-1964 1965-1980 1981-2000 Current Age 67+ 48-66 33-47 12-32 Influences •WWII •Civil Rights •Watergate •9/11 •Korean War •Vietnam •Divorced Parents •Columbine/VA Tech •Great Depression •Cold War •Y2K •Recession Family Traditional nuclear Disintegrating Dual income families Blended families Technology Adapted Acquired Assimilated Integral Value Family/Community Success Time Individuality Education A dream A birthright A way to get there An incredible expense
  • 64. Recap 5 Core Attributes of Millennials:
  • 65. Recap 5 Core Attributes of Millennials: 1. Connected & Tech-Savvy
  • 66. Recap 5 Core Attributes of Millennials: 1. Connected & Tech-Savvy 2. Collaborative
  • 67. Recap 5 Core Attributes of Millennials: 1. Connected & Tech-Savvy 2. Collaborative 3. Embrace Change
  • 68. Recap 5 Core Attributes of Millennials: 1. Connected & Tech-Savvy 2. Collaborative 3. Embrace Change 4. Hate Bureaucracy
  • 69. Recap 5 Core Attributes of Millennials: 1. Connected & Tech-Savvy 2. Collaborative 3. Embrace Change 4. Hate Bureaucracy 5. Yearn for Mentors & Feedback
  • 70. Recap 5 Ways to Leverage Millennials:
  • 71. Recap 5 Ways to Leverage Millennials: 1. Offer Workplace Flexibility
  • 72. Recap 5 Ways to Leverage Millennials: 1. Offer Workplace Flexibility 2. Start a mentoring program
  • 73. Recap 5 Ways to Leverage Millennials: 1. Offer Workplace Flexibility 2. Start a mentoring program 3. Be Transparent & Communicate Effectively
  • 74. Recap 5 Ways to Leverage Millennials: 1. Offer Workplace Flexibility 2. Start a mentoring program 3. Be Transparent & Communicate Effectively 4. Question Everything & Pivot
  • 75. Recap 5 Ways to Leverage Millennials: 1. Offer Workplace Flexibility 2. Start a mentoring program 3. Be Transparent & Communicate Effectively 4. Question Everything & Pivot 5. Don’t discount them
  • 76. Recap 5 Attributes of Tomorrow’s Workplace:
  • 77. Recap 5 Attributes of Tomorrow’s Workplace: 1. Collaborative
  • 78. Recap 5 Attributes of Tomorrow’s Workplace: 1. Collaborative 2. Non-Traditional Career Paths
  • 79. Recap 5 Attributes of Tomorrow’s Workplace: 1. Collaborative 2. Non-Traditional Career Paths 3. Less Physical
  • 80. Recap 5 Attributes of Tomorrow’s Workplace: 1. Collaborative 2. Non-Traditional Career Paths 3. Less Physical 4. Creative & Innovative
  • 81. Recap 5 Attributes of Tomorrow’s Workplace: 1. Collaborative 2. Non-Traditional Career Paths 3. Less Physical 4. Creative & Innovative 5. Expanded use of technology
  • 82.
  • 83.
  • 84. THANK YOU Twitter: @EdWolfNYC Blog: www.Ed-Wolf.com LinkedIn: linkedin.com/in/EdwardWolf E-mail: Edward.Wolf@gmail.com
  • 85. References • http://assets.aarp.org/www.aarp.org_/cs/misc/leading_a_multigenerational_workforce.pdf • http://moneyland.time.com/2012/03/29/millennials-vs-baby-boomers-who-would-you-rather-hire/ • http://ethics.org/files/u5/Gen-Diff.pdf • http://www.forbes.com/sites/jeannemeister/2012/08/14/job-hopping-is-the-new-normal-for-millennials- three-ways-to-prevent-a-human-resource-nightmare/ • http://pewresearch.org/millennials/ • http://www.bentley.edu/centers/center-for-women-and-business/millennials-and-corporate-world • http://marshallstanton.com/2011/11/20/statistic-of-the-day-millennials-in-the-working-world/ • http://pewsocialtrends.org/files/2010/10/millennials-confident-connected-open-to-change.pdf • http://www.bloomberg.com/news/2012-08-08/recession-generation-opts-to-rent-not-buy-houses-to- cars.html?cmpid=linkedin • http://www.cnn.com/2012/08/15/tech/web/teens-music-youtube/index.html?hpt=hp_t2 • http://www.beloit.edu/mindset/2016/ • http://www.bls.gov/opub/mlr/2005/11/art3full.pdf • http://www.shrm.org/Education/hreducation/Documents/09-0743%20Rizzo_Generations_Case_SW_Final.pdf • http://www.wmfc.org/GenerationalDifferencesChart.pdf • http://www.deloitte.com/view/en_US/us/Insights/Browse-by-Content-Type/deloitte- review/e207a920f718d210VgnVCM2000001b56f00aRCRD.htm • http://money.cnn.com/2012/05/31/news/economy/fed-student-loans/index.htm • http://www.slideshare.net/StevenDuque/33-essential-social-recruiting-stats-2011 • http://www.corporatewellnessmagazine.com/article/latest-trends-in-concierge.html • http://www.corporatelattice.com/graphics_library.html
  • 86. Photo Credits • http://aaftl.com/wp-content/uploads/2011/10/F_iStock_000007431474_web.jpg • http://www.business-businessnetworking.com/blog/wp-content/uploads/2011/09/buscorporate_photo_1.jpg • http://studentbranding.com/wp-content/uploads/2010/02/generations.jpg • http://bpwusa.files.wordpress.com/2010/04/gen_y_04__001094_copy.jpg • http://www.bsmpg.com/Portals/52884/images/recession.jpg • http://www.infiniteunknown.net/wp-content/uploads/2010/11/Application-For-Jobless-Benefits-Rise-Sharply.jpg • http://edudemic.com/wp-content/uploads/2011/05/mac_class.jpg • http://www.southpointefamilyresourcecenter.com/images/family-on-stomachs-smile.jpg • http://lssacademy.com/wp-content/uploads/2009/03/searching.png • http://blog.dreamhost.com/2010/10/26/301-moved-permanently/ • http://wallpapers.free-review.net/21__LG_Mobile_Phones.htm • http://blog.roundarch.com/2009/09/18/roundarch-takes-the-field-in-the-american-cancer-societys-second-annual-corporate-softball- invitational/ • http://wellnessforallseasons.com/gatherings/wp-content/uploads/2011/03/stressed-woman.jpg • http://www.mouseplanet.info/gallery/d/134984-1/Walt+and+Epcot.jpg • http://leaderchat.files.wordpress.com/2012/05/bigstock-embarrassed-young-woman-holdin-15040118.jpg • http://images.flatworldknowledge.com/portolesedias/portolesedias-fig07_006.jpg • http://www.flexjobs.com/images/uploads/man_suit_laptop_floor_stretching.JPG • http://www.mediasphere.com.au/files/image/24161182.jpg • http://www.mpiweb.org/Libraries/Magazine/employees_talking.jpg • http://sanespaces.com/wp-content/uploads/2011/02/Woman_business_question_photo.jpg • http://www.sicklycat.com/wp-content/uploads/2012/01/serious-young-woman-giving-stop-gesture.jpg • http://pliblog.yournextspeaker.com/uploaded_images/Coins-741466.jpg • http://www.craftlyricalphotography.com/wp-content/themes/village/blueprint/gallery/ajaxupload/server/uploads/IMG_5793.jpg • http://thecoachingsource.files.wordpress.com/2012/06/mp9004265271.jpg • http://www.hiscoxusa.com/small-business-insurance/blog/wp-content/uploads/2011/09/dreamstime_m_13856361.jpg • http://www.hob-trendtalk.com/files/Image/Project_Glass.jpg • http://corevalues.com/wp-content/uploads/2011/11/High-51.jpg • http://c810422.r22.cf2.rackcdn.com/wp-content/uploads/2009/07/cisco_telepresence_3000.jpg • http://4.bp.blogspot.com/_1qc4nQ28dls/TQVzXtDcZnI/AAAAAAAAARA/PnQxasNaY80/s1600/HomeOffice.jpg • http://imagesusa.files.wordpress.com/2012/06/kstrawinski_moreno_6819.jpg • http://cdn5.howzzit.com/wp-content/uploads/2012/08/tablet.jpg?9d7bd4 • http://www.recycler.com/Uploads/d4efeb5e-2891-4065-9a7f-3379bf8d50c4.jpg

Editor's Notes

  1. Photo: http://aaftl.com/wp-content/uploads/2011/10/F_iStock_000007431474_web.jpg
  2. By 2025, 3 out of 4 workers will be millennials GLOBALLYThat’s only 13 years away!
  3. For the first time in modern history, 4 generations are in the workplacePhoto Credit: http://www.business-businessnetworking.com/blog/wp-content/uploads/2011/09/buscorporate_photo_1.jpg
  4. What defines a generation:Typically spans 20 yearsThey share a common ExperienceInfluenced by events, trends, and developmentsPhoto: http://studentbranding.com/wp-content/uploads/2010/02/generations.jpg
  5. Source: Mike Allen and Renee Allen - www.mmc.org/workfiles/mh_physicianleadership/Generational_Differences_Chart.pdf
  6. Source: Mike Allen and Renee Allen - www.mmc.org/workfiles/mh_physicianleadership/Generational_Differences_Chart.pdf
  7. Source: Mike Allen and Renee Allen - www.mmc.org/workfiles/mh_physicianleadership/Generational_Differences_Chart.pdf
  8. Source: Mike Allen and Renee Allen - www.mmc.org/workfiles/mh_physicianleadership/Generational_Differences_Chart.pdf
  9. Photo: http://bpwusa.files.wordpress.com/2010/04/gen_y_04__001094_copy.jpg
  10. Deepest recession and weakest recovery since World War II (Bloomberg)Photo:http://www.bsmpg.com/Portals/52884/images/recession.jpg
  11. A Jobless rate above 8% (Labor Department)Photo: http://www.infiniteunknown.net/wp-content/uploads/2010/11/Application-For-Jobless-Benefits-Rise-Sharply.jpg
  12. Student loans debt topped out over $1 Trillion this year (US Consumer Financial Protection Bureau)Average student loan debt is over $20kThe wars and Afghanistan and Iraq cost $1.3 TrillionSource: http://money.cnn.com/2012/05/31/news/economy/fed-student-loans/index.htm
  13. Hyper-connected, tech savvy, entrepreneurial, collaborativePhoto: http://edudemic.com/wp-content/uploads/2011/05/mac_class.jpg
  14. First generation of kids with schedules, Sheltered, Told they can do anythingPhoto: http://www.southpointefamilyresourcecenter.com/images/family-on-stomachs-smile.jpg
  15. Photo: http://lssacademy.com/wp-content/uploads/2009/03/searching.png
  16. The labor force as we see it today will be drastically different (show graph)We’re at the point now where Boomers are starting to retireAround 2020, Gen Y will comprise of half the working populationThis generation will dominate the workforce for the next 40 yearsBy 2025 3 out of 4 workers globally will be Gen YSource:http://www.slideshare.net/StevenDuque/33-essential-social-recruiting-stats-2011
  17. Photo: http://www.recycler.com/Uploads/d4efeb5e-2891-4065-9a7f-3379bf8d50c4.jpg
  18. There will be different expectations for what the workplace looks like9/10 millennials want their workplace to be social and funThe lines between personal and professional lives are blurring because of hyper connectivity (No Collar)Photo:http://blog.dreamhost.com/2010/10/26/301-moved-permanently/
  19. 93% want a job where they can be themselves(No Collar)Typical trait attributed to millennials are innovative or able to think outside the box (Differences chart) Photo:http://wallpapers.free-review.net/21__LG_Mobile_Phones.htm
  20. 71% want their co-workers to be like a second family(No Collar)They want their co-workers to be their friends too (chart)Photo:http://blog.roundarch.com/2009/09/18/roundarch-takes-the-field-in-the-american-cancer-societys-second-annual-corporate-softball-invitational/
  21. Millennials are fundamentally differentHalf of millennials would rather have no job than a job they hate (No collar)Photo: http://wellnessforallseasons.com/gatherings/wp-content/uploads/2011/03/stressed-woman.jpg
  22. They want to be a part of the mission and goals of the company, with 93% saying they are motivated to work harder when they know where their work is going. (No Collar)84% say “knowing I am making a difference in the world is more important to me than professional recognition” (Bentley)They want to know how their work is going to help the company accomplish its goals.Photo:http://www.mouseplanet.info/gallery/d/134984-1/Walt+and+Epcot.jpg
  23. Overall they value collaboration, are ambitious, and are open to new ideas. They yearn for mentors and people to learn fromPhoto: http://leaderchat.files.wordpress.com/2012/05/bigstock-embarrassed-young-woman-holdin-15040118.jpg
  24. What to do to leverage millennialsPhoto: http://images.flatworldknowledge.com/portolesedias/portolesedias-fig07_006.jpg
  25. Offer workplace flexibilityFlexible hours, the traditional 9-5 is going away81% millennials think they should be allowed to make their own hoursThey believe that as long as the work gets done, the amount of time spent in the office shouldn’t matterIn their study, flexibility trumped both compensation and career progression in importance (Future Workplace)Photo: http://www.flexjobs.com/images/uploads/man_suit_laptop_floor_stretching.JPG
  26. Offer workplace flexibilityFlexible hours, the traditional 9-5 is going away81% millennials think they should be allowed to make their own hoursThey believe that as long as the work gets done, the amount of time spent in the office shouldn’t matterIn their study, flexibility trumped both compensation and career progression in importance (Future Workplace)Photo: http://www.flexjobs.com/images/uploads/man_suit_laptop_floor_stretching.JPG
  27. Offer workplace flexibilityFlexible hours, the traditional 9-5 is going away81% millennials think they should be allowed to make their own hoursThey believe that as long as the work gets done, the amount of time spent in the office shouldn’t matterIn their study, flexibility trumped both compensation and career progression in importance (Future Workplace)Photo: http://www.flexjobs.com/images/uploads/man_suit_laptop_floor_stretching.JPG
  28. Offer workplace flexibilityFlexible hours, the traditional 9-5 is going away81% millennials think they should be allowed to make their own hoursThey believe that as long as the work gets done, the amount of time spent in the office shouldn’t matterIn their study, flexibility trumped both compensation and career progression in importance (Future Workplace)Photo: http://www.flexjobs.com/images/uploads/man_suit_laptop_floor_stretching.JPG
  29. Offer workplace flexibilityFlexible hours, the traditional 9-5 is going away81% millennials think they should be allowed to make their own hoursThey believe that as long as the work gets done, the amount of time spent in the office shouldn’t matterIn their study, flexibility trumped both compensation and career progression in importance (Future Workplace)Photo: http://www.flexjobs.com/images/uploads/man_suit_laptop_floor_stretching.JPG
  30. Start a mentoring and reverse mentorship programMillennials strive for constant feedback, rather than having a yearly performance review80% they want regular feedback from their managers (No-Collar)75% yearn for mentorsMost likely to resonate with Baby Boomers and Traditionalists (AARP)Older employees can pass on institutional knowledge that otherwise would be lostEmpower Millennials to reverse mentor co-works on skills that they may not have mastered (ie. Social networking)Doesn’t need to be a formal program, could be as easy as taking someone to lunch so they can absorb the tricks of the trade Photo Credit: http://www.mediasphere.com.au/files/image/24161182.jpg
  31. Start a mentoring and reverse mentorship programMillennials strive for constant feedback, rather than having a yearly performance review80% they want regular feedback from their managers (No-Collar)75% yearn for mentorsMost likely to resonate with Baby Boomers and Traditionalists (AARP)Older employees can pass on institutional knowledge that otherwise would be lostEmpower Millennials to reverse mentor co-works on skills that they may not have mastered (ie. Social networking)Doesn’t need to be a formal program, could be as easy as taking someone to lunch so they can absorb the tricks of the trade Photo Credit: http://www.mediasphere.com.au/files/image/24161182.jpg
  32. Start a mentoring and reverse mentorship programMillennials strive for constant feedback, rather than having a yearly performance review80% they want regular feedback from their managers (No-Collar)75% yearn for mentorsMost likely to resonate with Baby Boomers and Traditionalists (AARP)Older employees can pass on institutional knowledge that otherwise would be lostEmpower Millennials to reverse mentor co-works on skills that they may not have mastered (ie. Social networking)Doesn’t need to be a formal program, could be as easy as taking someone to lunch so they can absorb the tricks of the trade Photo Credit: http://www.mediasphere.com.au/files/image/24161182.jpg
  33. Start a mentoring and reverse mentorship programMillennials strive for constant feedback, rather than having a yearly performance review80% they want regular feedback from their managers (No-Collar)75% yearn for mentorsMost likely to resonate with Baby Boomers and Traditionalists (AARP)Older employees can pass on institutional knowledge that otherwise would be lostEmpower Millennials to reverse mentor co-works on skills that they may not have mastered (ie. Social networking)Doesn’t need to be a formal program, could be as easy as taking someone to lunch so they can absorb the tricks of the trade Photo Credit: http://www.mediasphere.com.au/files/image/24161182.jpg
  34. Start a mentoring and reverse mentorship programMillennials strive for constant feedback, rather than having a yearly performance review80% they want regular feedback from their managers (No-Collar)75% yearn for mentorsMost likely to resonate with Baby Boomers and Traditionalists (AARP)Older employees can pass on institutional knowledge that otherwise would be lostEmpower Millennials to reverse mentor co-works on skills that they may not have mastered (ie. Social networking)Doesn’t need to be a formal program, could be as easy as taking someone to lunch so they can absorb the tricks of the trade Photo Credit: http://www.mediasphere.com.au/files/image/24161182.jpg
  35. Become Transparent & communicate more effectivelyEmbrace and encourage feedback and ideation9/10 Millennials want senior people in their company to listen to their ideas and opinionsThis can be done through ideation platforms, open forums, town halls or by roaming the hallways once in a whileCommunicate goals, it will make them work harderAs I indicated earlier, millennials are motivated to work harder when they know where their work is goingThe company benefits from their ambition, hard work and tireless labor58% of millennials would be willing to take a 15% pay cut in order to work for an organization that aligns with their values (Net Impact)Trust themThey desire to get the job done rightSome have run organizations at their universities with budgets in the millions, plan major events, coordinate and develop strategies and programs at diverse audiences (Bronson)If you show them the right way, they will followPhoto:http://www.mpiweb.org/Libraries/Magazine/employees_talking.jpg
  36. Become Transparent & communicate more effectivelyEmbrace and encourage feedback and ideation9/10 Millennials want senior people in their company to listen to their ideas and opinionsThis can be done through ideation platforms, open forums, town halls or by roaming the hallways once in a whileCommunicate goals, it will make them work harderAs I indicated earlier, millennials are motivated to work harder when they know where their work is goingThe company benefits from their ambition, hard work and tireless labor58% of millennials would be willing to take a 15% pay cut in order to work for an organization that aligns with their values (Net Impact)Trust themThey desire to get the job done rightSome have run organizations at their universities with budgets in the millions, plan major events, coordinate and develop strategies and programs at diverse audiences (Bronson)If you show them the right way, they will followPhoto:http://www.mpiweb.org/Libraries/Magazine/employees_talking.jpg
  37. Become Transparent & communicate more effectivelyEmbrace and encourage feedback and ideation9/10 Millennials want senior people in their company to listen to their ideas and opinionsThis can be done through ideation platforms, open forums, town halls or by roaming the hallways once in a whileCommunicate goals, it will make them work harderAs I indicated earlier, millennials are motivated to work harder when they know where their work is goingThe company benefits from their ambition, hard work and tireless labor58% of millennials would be willing to take a 15% pay cut in order to work for an organization that aligns with their values (Net Impact)Trust themThey desire to get the job done rightSome have run organizations at their universities with budgets in the millions, plan major events, coordinate and develop strategies and programs at diverse audiences (Bronson)If you show them the right way, they will followPhoto:http://www.mpiweb.org/Libraries/Magazine/employees_talking.jpg
  38. Become Transparent & communicate more effectivelyEmbrace and encourage feedback and ideation9/10 Millennials want senior people in their company to listen to their ideas and opinionsThis can be done through ideation platforms, open forums, town halls or by roaming the hallways once in a whileCommunicate goals, it will make them work harderAs I indicated earlier, millennials are motivated to work harder when they know where their work is goingThe company benefits from their ambition, hard work and tireless labor58% of millennials would be willing to take a 15% pay cut in order to work for an organization that aligns with their values (Net Impact)Trust themThey desire to get the job done rightSome have run organizations at their universities with budgets in the millions, plan major events, coordinate and develop strategies and programs at diverse audiences (Bronson)If you show them the right way, they will followPhoto:http://www.mpiweb.org/Libraries/Magazine/employees_talking.jpg
  39. Become Transparent & communicate more effectivelyEmbrace and encourage feedback and ideation9/10 Millennials want senior people in their company to listen to their ideas and opinionsThis can be done through ideation platforms, open forums, town halls or by roaming the hallways once in a whileCommunicate goals, it will make them work harderAs I indicated earlier, millennials are motivated to work harder when they know where their work is goingThe company benefits from their ambition, hard work and tireless labor58% of millennials would be willing to take a 15% pay cut in order to work for an organization that aligns with their values (Net Impact)Trust themThey desire to get the job done rightSome have run organizations at their universities with budgets in the millions, plan major events, coordinate and develop strategies and programs at diverse audiences (Bronson)If you show them the right way, they will followPhoto:http://www.mpiweb.org/Libraries/Magazine/employees_talking.jpg
  40. Question everything you do as a business and learn to pivotIn generational theory, Millennials are considered the ‘hero’ archetype. They explore new territories fearlessly and are up for a challengeThey will question how things are doneLeverage this and use this to improve PRODUCTS, OPPORTUNITIES, STRATEGIES and/or business processesLearn to PivotStartups are great because they have learned to transform their business to surviveUse millennials natural ambition to question everything to find a better way to run your businessPhoto: http://sanespaces.com/wp-content/uploads/2011/02/Woman_business_question_photo.jpg
  41. Question everything you do as a business and learn to pivotIn generational theory, Millennials are considered the ‘hero’ archetype. They explore new territories fearlessly and are up for a challengeThey will question how things are doneLeverage this and use this to improve PRODUCTS, OPPORTUNITIES, STRATEGIES and/or business processesLearn to PivotStartups are great because they have learned to transform their business to surviveUse millennials natural ambition to question everything to find a better way to run your businessPhoto: http://sanespaces.com/wp-content/uploads/2011/02/Woman_business_question_photo.jpg
  42. Question everything you do as a business and learn to pivotIn generational theory, Millennials are considered the ‘hero’ archetype. They explore new territories fearlessly and are up for a challengeThey will question how things are doneLeverage this and use this to improve PRODUCTS, OPPORTUNITIES, STRATEGIES and/or business processesLearn to PivotStartups are great because they have learned to transform their business to surviveUse millennials natural ambition to question everything to find a better way to run your businessPhoto: http://sanespaces.com/wp-content/uploads/2011/02/Woman_business_question_photo.jpg
  43. Question everything you do as a business and learn to pivotIn generational theory, Millennials are considered the ‘hero’ archetype. They explore new territories fearlessly and are up for a challengeThey will question how things are doneLeverage this and use this to improve PRODUCTS, OPPORTUNITIES, STRATEGIES and/or business processesLearn to PivotStartups are great because they have learned to transform their business to surviveUse millennials natural ambition to question everything to find a better way to run your businessPhoto: http://sanespaces.com/wp-content/uploads/2011/02/Woman_business_question_photo.jpg
  44. Question everything you do as a business and learn to pivotIn generational theory, Millennials are considered the ‘hero’ archetype. They explore new territories fearlessly and are up for a challengeThey will question how things are doneLeverage this and use this to improve PRODUCTS, OPPORTUNITIES, STRATEGIES and/or business processesLearn to PivotStartups are great because they have learned to transform their business to surviveUse millennials natural ambition to question everything to find a better way to run your businessPhoto: http://sanespaces.com/wp-content/uploads/2011/02/Woman_business_question_photo.jpg
  45. What NOT to doDon’t discount their authority about technology, collaboration and interactive mediaMost have been on facebook since it was called ‘TheFaceBook’ Treat them as if they are too young to be valuableThis is a generation that is globally aware and is more racially tolerant than their elders (Pew Research)Be condescending, inconsistent, disorganizedThis is the perfect opportunity for professional development of existing staff, and a segway into managerial roles Not doing so will turn off and contribute to them leaving the organizationDon’t ignore the changes that are happening now! In less than 15 years, they will be the majority of the workforceGive them boring work (ie. Filing, getting coffee, making copies)They see repeating tasks as a poor use of their energy and time; an example of not taking them seriouslyPhoto: http://www.sicklycat.com/wp-content/uploads/2012/01/serious-young-woman-giving-stop-gesture.jpg
  46. What NOT to doDon’t discount their authority about technology, collaboration and interactive mediaMost have been on facebook since it was called ‘TheFaceBook’ Treat them as if they are too young to be valuableThis is a generation that is globally aware and is more racially tolerant than their elders (Pew Research)Be condescending, inconsistent, disorganizedThis is the perfect opportunity for professional development of existing staff, and a segway into managerial roles Not doing so will turn off and contribute to them leaving the organizationDon’t ignore the changes that are happening now! In less than 15 years, they will be the majority of the workforceGive them boring work (ie. Filing, getting coffee, making copies)They see repeating tasks as a poor use of their energy and time; an example of not taking them seriouslyPhoto: http://www.sicklycat.com/wp-content/uploads/2012/01/serious-young-woman-giving-stop-gesture.jpg
  47. What NOT to doDon’t discount their authority about technology, collaboration and interactive mediaMost have been on facebook since it was called ‘TheFaceBook’ Treat them as if they are too young to be valuableThis is a generation that is globally aware and is more racially tolerant than their elders (Pew Research)Be condescending, inconsistent, disorganizedThis is the perfect opportunity for professional development of existing staff, and a segway into managerial roles Not doing so will turn off and contribute to them leaving the organizationDon’t ignore the changes that are happening now! In less than 15 years, they will be the majority of the workforceGive them boring work (ie. Filing, getting coffee, making copies)They see repeating tasks as a poor use of their energy and time; an example of not taking them seriouslyPhoto: http://www.sicklycat.com/wp-content/uploads/2012/01/serious-young-woman-giving-stop-gesture.jpg
  48. What NOT to doDon’t discount their authority about technology, collaboration and interactive mediaMost have been on facebook since it was called ‘TheFaceBook’ Treat them as if they are too young to be valuableThis is a generation that is globally aware and is more racially tolerant than their elders (Pew Research)Be condescending, inconsistent, disorganizedThis is the perfect opportunity for professional development of existing staff, and a segway into managerial roles Not doing so will turn off and contribute to them leaving the organizationDon’t ignore the changes that are happening now! In less than 15 years, they will be the majority of the workforceGive them boring work (ie. Filing, getting coffee, making copies)They see repeating tasks as a poor use of their energy and time; an example of not taking them seriouslyPhoto: http://www.sicklycat.com/wp-content/uploads/2012/01/serious-young-woman-giving-stop-gesture.jpg
  49. What NOT to doDon’t discount their authority about technology, collaboration and interactive mediaMost have been on facebook since it was called ‘TheFaceBook’ Treat them as if they are too young to be valuableThis is a generation that is globally aware and is more racially tolerant than their elders (Pew Research)Be condescending, inconsistent, disorganizedThis is the perfect opportunity for professional development of existing staff, and a segway into managerial roles Not doing so will turn off and contribute to them leaving the organizationDon’t ignore the changes that are happening now! In less than 15 years, they will be the majority of the workforceGive them boring work (ie. Filing, getting coffee, making copies)They see repeating tasks as a poor use of their energy and time; an example of not taking them seriouslyPhoto: http://www.sicklycat.com/wp-content/uploads/2012/01/serious-young-woman-giving-stop-gesture.jpg
  50. What NOT to doDon’t discount their authority about technology, collaboration and interactive mediaMost have been on facebook since it was called ‘TheFaceBook’ Treat them as if they are too young to be valuableThis is a generation that is globally aware and is more racially tolerant than their elders (Pew Research)Be condescending, inconsistent, disorganizedThis is the perfect opportunity for professional development of existing staff, and a segway into managerial roles Not doing so will turn off and contribute to them leaving the organizationDon’t ignore the changes that are happening now! In less than 15 years, they will be the majority of the workforceGive them boring work (ie. Filing, getting coffee, making copies)They see repeating tasks as a poor use of their energy and time; an example of not taking them seriouslyPhoto: http://www.sicklycat.com/wp-content/uploads/2012/01/serious-young-woman-giving-stop-gesture.jpg
  51. Photo: http://pliblog.yournextspeaker.com/uploaded_images/Coins-741466.jpg
  52. Turnover: They won’t stick around waiting for you to figure out how to fix your organizationAverage worker stays 4.4 years at job (Bureau of Labor Statistics)91% Millennials expect to stay at job less than three years (Future Workplace)Average cost is $17,000 to replace median wage (ACI http://www.corporatewellnessmagazine.com/article/latest-trends-in-concierge.html)According to the Pew Research Center survey, about two-thirds of all employed Millennials say it is “very likely” (39%) or “somewhat likely” (27%) they will switch careers sometime in their working life, compared with 55% of Gen Xers and 31% of Baby Boomers (PEW)Embrace this, and try to keep them within the organizationPhoto: http://www.craftlyricalphotography.com/wp-content/themes/village/blueprint/gallery/ajaxupload/server/uploads/IMG_5793.jpg
  53. Talent: Looking for advancement, and increasing their experienceNot interested in waiting forever “paying dues” to get promotion86% Looking for a job that is interesting (Net Impact)They will move on to broaden their experiencesThe cost is a loss of institutional knowledgeThere is a loss of opportunity to innovateGiven the strong personal values of Millennials, companies that provide multiple routes and timeframes to leadership will be more likely to retain talented Millennials and ultimately, build a more gender-diverse leadership team. (Bentley)Photo: http://thecoachingsource.files.wordpress.com/2012/06/mp9004265271.jpg
  54. Innovation: Loss of a competitive advantageWorkers today know they can be laid off at any time. We’ve seen it happen to their parents, so we play defensively and consider ourselves “free agents” (Forbes)88% say positive culture is important or essential to their dream job (Net Impact) Millennials want a connection to the company; they want to have a sense of pride. Look at Google and tech companies. Their employees are some of the best ambassadors for their brands and products.Photo: http://www.hiscoxusa.com/small-business-insurance/blog/wp-content/uploads/2011/09/dreamstime_m_13856361.jpg
  55. Photo: http://www.hob-trendtalk.com/files/Image/Project_Glass.jpg
  56. Photo Credit Deloittehttp://www.corporatelattice.com/graphics_library.html
  57. Photo: http://corevalues.com/wp-content/uploads/2011/11/High-51.jpg
  58. Photo: http://c810422.r22.cf2.rackcdn.com/wp-content/uploads/2009/07/cisco_telepresence_3000.jpg
  59. Office space is evolving to meet the requirement of this fluid set of customers. Someday, work at the corporate building will be perceived largely as a social activity within a work frame of reference and workplace design will be led by that. And that would mean a significant portion of work will be conducted at home, in public, in transit, or at a client site. (Workspace design magazine)Photo: http://4.bp.blogspot.com/_1qc4nQ28dls/TQVzXtDcZnI/AAAAAAAAARA/PnQxasNaY80/s1600/HomeOffice.jpg
  60. Photo: http://imagesusa.files.wordpress.com/2012/06/kstrawinski_moreno_6819.jpg
  61. By 2025, 3 out of 4 workers will be millennials GLOBALLYThat’s only 13 years away!
  62. Photo:http://cdn5.howzzit.com/wp-content/uploads/2012/08/tablet.jpg?9d7bd4