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Ossiannilsson icqh2014 sakarya university_turkey

Qualiity in elearning
Keynote at the International Conference on Quality in Higher Education

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Ossiannilsson icqh2014 sakarya university_turkey

  1. 1. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 4th December 2014 Quality in e-learning DR. EBBA OSSIANNILSSON LUND UNIVERSITY, SWEDEN http://www.slideshare.net/EbbaOssiann
  2. 2. Ebba Ossiannilsson, PhD Lund University
  3. 3. Ebba Ossiannilsson Lund University, Sweden Dr. Project Manager E-learning expert Certifierad e-l quality Reviewer Board member EFQUEL, EDEN NAP Vice President SADE, SE Research leader ICDE International Quality Standard Study Evaluator SEQUENT EDEN Fellow2014 Global OER Graduate Network (OUGN) Ossiannilsson (2012) Benchmarking (e)-learning in higher education, Doctoral dissertation, Oulu University, Finland International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  4. 4. Agenda What do we mean by eLearning OER/MOOCs Quality Trends Whats in it for me? International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  5. 5. LEARNING AREANAS ARE CHANGING International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  6. 6. Demography Globalisation Technology Drivers Labour market trends & demands Labour Market ICT Trends Personalisation Collaboration Informalisation Tailormade & targeted Active & constructive Motivating & engaging Learner- centred Social learning Lifewide learning Peer-learning Sharing & collaborating In communities Anywhere, anytime Blending virtual & real Combining sources/providers Initiative, resilience Responsibility Risk-taking, creativity Social skills Learning skills Personal skills Education & Training New ways of learningNew skills Managing, organising Meta-cognitive skills Failing forward Team-, networking Empathy, compassion Co-constructing Social networks Games Mobiles OER Augmented Reality Data mining 3D virtual worlds LMS Electronic tutors ePortfoliose-books Learning analytics ?? ? ? © European Commission, 2011 Source: IPTS (2011): „The Future of Learning: Preparing for Change“, http://ipts.jrc.ec.europa.eu/publications/pub.cfm?id=4719
  7. 7. Education Our Content Our Support Our Students Friesen & Murray, 2011 International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  8. 8. Blended learning A pedagogical model combining face to face classroom teaching with the redesign of the educational environment and learning experience, thus contributing to the creation of a ”community of inquiry” (EUA 2014) Hybrid learning, defined as a deliberate attempt to combine the best of both face-to-face and online learning. Bates 8th May 2013 International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  9. 9. Conole 2014
  10. 10. User generated content Peer critiquing Networked Collective aggregation Personalised Open
  11. 11. http://www.flickr.com/photos/r8r/4109502436/ Play Performance Simulation Appropriation Multitasking Distributed cognition Collective intelligence Judgement Transmedia navigation Networking Negotiation Jenkins et al., 2006 Digital literacies Creativity International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  12. 12. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  13. 13. EC Recommendations for Higher Education Opening up Education review their organisational strategies exploit the potential of Massive Open Online Courses (MOOCs) stimulate innovative learning practices such as blended learning equip teachers with high digital competences equip learners with digital skills think about how to validate and recognise learner’s achievements in online education make high quality Open Education Resources (OER) visible and accessible International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  14. 14. What does EC mean with Opening up education? Opening up education means bringing the digital revolution into education Digital technologies allow all individuals to learn, anywhere, anytime, through any device, with the support of anyone International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  15. 15. " We must engage and fundamental transform the educational and learning systems… … and we must exploit and take advantages of the potentials that open and flexible education offers" (Commissionaire Vassilio EADTU 120929) International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  16. 16. 50 shades of openness © Copyright Public domainCreativeCommons International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  17. 17. UNESCO/COL Open Educational Resources (OERs) are any type of educational materials that are in the public domain or introduced with an open license. The nature of these open materials means that anyone can legally and freely copy, use, adapt and re- share them. OERs range from textbooks to curricula, syllabi, lecture notes, assignments, tests, projects, audio, video and animation. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  18. 18. UNESCO/COL COL-UNESCO defines OER as: The phenomenon of OER is an empowerment process, facilitated by technology in which various types of stakeholders are able to interact, collaborate, create, and use materials and pedagogic practices, that are freely available, for enhancing access, reducing costs, and improving the quality of education and learning at all levels (Kanwar, Balasubramanian & Umar 2010) International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  19. 19. OER Paris Declaration (1) awareness and use enabling environments strategies and policies open licensing frameworks sustainable development of quality International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  20. 20. OER Paris Declaration (2) strategic alliances variety of languages and cultural contexts research finding, retrieving and sharing open licensing, public funds International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  21. 21. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  22. 22. BIS RESEARCH PAPER NUMBER 130 The Maturing of the MOOC
  23. 23. Expectations to OER “OERs have the potential to solve the global education crisis and contribute to sustainable economic growth” Sir John Daniel, former CEO for Commonwealth of Learning and David Killion, US ambassador to UNESCO said in Guardian in July 2012 International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  24. 24. MOOC (Downes 2013) Massive Open Online Course International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  25. 25. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  26. 26. www.educatorstechnology.com International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  27. 27. E-learning in European HEI EUA 2014 Support structures /services Intra-institutional Coordination Quality assurance Recognition • October –December 2013 • 249 answers • 37 countries • EU and wider Europe International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  28. 28. Pedagogical and economic motives… Need for flexibility time/place Better use of resources Both residential students and a wider range or profressionals and other lifelong learners Transversal skills and training Entrepreneurial skills and ” Curriculum (Society is the curriculum) Assessment change Not much attention by QA in mainstream Most HEI are reviewing strategies, but also how to mainstream and implement E-learning as catalyst for innovation International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  29. 29. National strategies Institutional strategies Mainstreaming Only in some departments Or Thanks to just some teachers …and students Institutional governance and management Internal/external QA/QE International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  30. 30. more self-directed better equipped to capture information more reliant on feedback from peers more inclined to collaborate more oriented toward being their own “nodes of production” global digital citizens Learners today are: International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  31. 31. Quality Culture– Interaction CC BY Some rights reserved by SeattleClouds.com Quality control Processmodels Guidelines Rules Standards Competences Attitudes Values Self-evaluation Communication Trust Collaboration Inclusiveness Innovation/Creativity Comittment International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  32. 32. Quality - Retrospective or prospective? • From control to enhancement • Self-evaluation • Peer review • Benchmarking • Certification • Accreditation CC BY-NC Some rights reserved by Shira Golding Doctoral dissertation Ossiannilsson, E (2012) Benchmarking e-learning in higher education: lessons learned from international projects. (Oulu University, Finland) International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  33. 33. Cartography International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  34. 34. OSSIANNILSSON, WILLIAMS, CAMILLERI, BROWN ICDE QUALITY STANDARD STUDY 2014
  35. 35. ICDE QUALITY STANDARD STUDY 2014 1) overview of standards, guidelines and benchmarks for quality open, distance, flexible, and online education, including e-learning 2) analysis of and recommendation for which standards and guidelines that are most relevant for the ICDE membership, 3) analysis of opportunities for ICDE to align its work with that of key national and international stakeholders, included quality agencies. 4) recommendations for ICDE’s future work on quality guidelines, benchmarks, standards and quality. 5) presentation of a series of proposals, which ICDE may realistically pursue including an analysis of resources required
  36. 36. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014 eMM CHEA
  37. 37. MOST USED CHEA EMM OLC (former Sloan C) Quality Matters Khan 8 dimensional framework Elearning Quality (framework) UNIQUe ECB Check Epprobate E-xcellence OER TIPS OpenupEd E-learning MOOC OER International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  38. 38. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  39. 39. Quality framework for MOOCs in Europe • Openness to learners • Digital openness • Learner-centred approach • Independent learning • Media-supported interaction • Recognition options • Quality focus • Spectrum of diversity International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  40. 40. Certification For Institutions unique.efquel.org For Program and Courses ecb-check.efquel.org Evaluation tool sevaq.efquel.org International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  41. 41. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014 strategy & e-learning commitment to innovation openness to the community learning resources: resources for learning, students, university staff learning processes: quality of the offer, assessment of learning human resource development
  42. 42. Information about the programme Target group orientation Quality of the content Programme/course design Media design, technology Evaluation & review International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  43. 43. The eight General Standards • Course Overview and Introduction • Learning Objectives (Competencies) • Assessment and Measurement • Instructional Materials • Course Activities and Learner Interaction • Course Technology • Learner Support • Accessibility and Usability International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  44. 44. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  45. 45. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014 • Course design • Learning design • Media design • Content
  46. 46. eMM eLearning Maturity Model A. Learning B. Development C. Support D. Evaluation E. Organisation
  47. 47. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  48. 48. Ossiannilsson E & Landgren L (2011). Essential areas that benchmarking e-learning ought to cover. Reprinted with permission from Wiley-Blackwell. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  49. 49. Best guarantees of quality in e-learning Well-qualified subject experts that are also well trained in both teaching methods and the use of technology for teaching Highly qualified and professional learning technology support staff Adequate resources, including appropriate instructor/student ratios Appropriate methods of working (teamwork, project management) Systematic evaluation leading to continuous improvement Bates 2012, in Ossiannilsson (2012)
  50. 50. InternationalConferenceonQualityinHigherEducation(ICQH),SakaryaUniversity,Turkey3-5 December2014_Ossiannilsson2014
  51. 51. Purpose/Level (Prel results) Certification Label Accreditation Benchmarking Framework Global National Institutional Influencial International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  52. 52. SET OF PRINCIPLES ON QUALITY (Prel results) Dynamic Process conversation incl reflective practice Stakeholders interested incl students Approaches: Enhancement vs assurance Contextbound contextualises generic /vs content Contestable/debateable Maturity Open culture/practice core of culture Personalisation International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  53. 53. First set of recommendations (Prel results) QA systems must ● be flexible enough to deal with rapid change in the field: several have lost their relevance due to inability to change fast enough ● be better contextualised to the needs (culture, language, socio-economic priorities) of local regions (but not at the expense of internationalisation) International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  54. 54. Policy Recommendations (Prel results) ● QA agencies should take a stronger role in promoting innovation, rather than solely controlling quality ● Integration of QA into HE systems needs to take account of the mature QA processes already in place ● New Credentials (esp. linked to open learning), are necessitating a QA focus on credentialisation ● Non-Traditional providers are often not covered by any QA system ● Unbundling of Educational systems may require corresponding unbundling of QA systems International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  55. 55. Set of proposals (Prel results) ● e-learning Quality needs to be contextualised as part of institutional strategy ● Quality is a process: providing tools and methods to support quality culture are key to overall improvement ● The understanding of quality e-learning is evolving: investing more dialogue/community with professionals/network ● Conversation like the suggested Quality Hub, cf OER Hub, will aid this process International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  56. 56. Sustainability (Prel results) Institutional take up, governance and management Potentials or mainstreaming and diversification of provision E-infrastructure and support to students and staff Incentives not at least for staff Quality assurance/enhancement Catalyst CC Global digital citizens Rethinking, out of comfort zone Embrace benefits …smart learning International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  57. 57. ..biggest challenge in innovation is ENVISIONING A NEW PARADIGM AND ABANDONING THE OLD CONSTRUCTS ….growing DISRUPTION of higher education’s traditional business models, there is a steady move TOWARDS ‘OPENNESS’ THAT IS DRIVING INNOVATION and has the potential to create a new paradigm in HE GLOCALISATION …EMBRACE UBIQUITOUS AND MOBILE ANYWHERE, ANYONE, ANYTIME International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  58. 58. Changing practices • Nature of learning, teaching and research is changing • It’s about – Harnessing new media – Adopting open practices • New business models are emerging (image Conole 2012) International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  59. 59. On changing perspectives Networking Sustainability Boundless education Lifelong learning Holistic and conceptual approach and embedded and beyond A move from my students, my course, my resorurse… towards our´s… Globalisation Demography Technical and digital development Student involvement and student completion Quality Frame of references (Ossiannilsson 2012) International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  60. 60. Innovative pedagogy • Learning analytics • Seamless learning • Digital scholarsship • Geolearning • Learning from gaming • Maker culture • Learning outcomes • Assessments International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  61. 61. • massive open social • learning learning design informed by analytics • the flipped classroom • bring your own devices learning to learn • dynamic assessment • event-based learning • learning through storytelling • threshold concepts, and • bricolage International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  62. 62. The integration of digital technologies and pedagogies should form an integral element of higher education institutions’ strategies for teaching and learning. Clear goals and objectives should be defined and necessary organisational support structures (such as the European Academy of Teaching and Learning) established to drive implementation(3) All staff teaching in higher education institutions should receive training in relevant digital technologies and pedagogies as part of initial training and continuous professional development (5) Governments and higher education institutions should work towards full open access of educational resources (13) Recommendations (15) International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  63. 63. International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  64. 64. Concept and Graphic by Steve Wheeler
  65. 65. Tony Bates 2014
  66. 66. Tony Bates 2014
  67. 67. CHALLENGE SKILLSLow High LowHigh Anxiety Boredom SteveWheeler,UniversityofPlymouth,2014 Adapted from: Csikszentmihalyi (1991) and Killi (2009)
  68. 68. IN THE END OF THE DAY WHAT´S IN IT FOR ME, AS A LEARNER? International Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014
  69. 69. REFLECTIONS AND QUESTIONS? ÇOK TEŞEKKÜR EDERIM!
  70. 70. Caring is sharing, sharing is caring • Footprints • W:www.lu.se/ced • E:Ebba.Ossiannilsson@ced.lu.se • FB:Ebba Ossiannilsson • T:@EbbaOssian • Phone: +4670995448 • S:http://www.slideshare.net/ EbbaOssiann LinkedIn: Ebba Ossiannilsson Presentation CC BY SA, some images may have other CCInternational Conference on Quality in Higher Education (ICQH), Sakarya University, Turkey 3-5 December2014_Ossiannilsson2014

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Qualiity in elearning Keynote at the International Conference on Quality in Higher Education

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