Electronic Access and ResearchEfficiencies – Some Preliminary Findings     from the University of Tennessee   Library’s Re...
Talk Outline    Phase I Return-on-investment (ROI)     project at University of Illinois, Urbana-     Champaign    Phase...
Phase I - Goal   Demonstrate role of library information    resources in generating research grant    income for the inst...
Phase I - Data   Faculty – Survey (quantitative and    qualitative)   Grant proposals – University-supplied data,    fac...
Phase IGrants ROI Model for UIUC       78.14% faculty w/ grant proposals using citations from library                    ...
Phase I - ROI Project  University investment in the library: What’s the return? A case   study at the University of Illin...
Phase II   To test Phase I methodology   8 institutions in 8 different countries
Phase II Results   Faculty Survey   Grant ROI
Discipline Distribution               23, 8%                                  51, 17%    64, 22%                          ...
Academic Rank            13, 5%                           109, 37%  98, 33%                                      Professor...
Proposals Submitted
Importance of Journal Articles
Number of Respondents as PI
Descriptions of codedresponses   Availability / location   Efficiency / saves time   Expands research range   Timeline...
Comments by Position
Comments by Discipline
Examples of comments   Makes my work significantly more    efficient. Compared to the time I began    my career over 25 y...
Examples…   It has saved me an enormous amount of    time. Not only is there less need to visit    the library but becaus...
Examples…   It has made me much more efficient. I    can the same work in about 1/10th the    time. Unfortunately, the li...
Examples…   Electronic access has dramatically changed the    way I carry out research and teaching. I know    access art...
Examples…   It has provided for more continuity in my    work by reducing the average time    needed to acquire a source....
Examples…   For me the biggest change brought about by    access to electronic resources is that it has    become far eas...
Phase IIGrants ROI Model
Phase II ROI results for UTK    For every dollar invested in the UTK    libraries, the university receives a return of    ...
Write-up for Phase 2 Study   http://www.elsevier.com/wps/find/librariansin    fo.librarians/lc_home   Available in March...
Phase IIIIMLS Grant for Lib-Value Study   IMLS grant for 3 years   Dr. Carol Tenopir and Paula    Kaufman, Dean of Libra...
Questions?
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Electronic Access and Research Efficiencies - Some preliminary findings from the University of Tennessee Library's ROI Analysis - Gayle Baker, Ken Wise

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Presented at the 2010 Electronic Resources & Libraries Conference. --

Gayle Baker, Ken Wise, University of Tennessee --

Abstract: This project addressed academic librarian's growing need to demonstrate the return on investment (ROI) and value of the library to various stakeholders of the institution (faculty, students, policy makers, etc.) and to guide library management in the redirection of library funds to important products and services.

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  • Who generates the income? Faculty competing for grants. If they use the library, how can we quantify this?
  • Faculty – demographics; questions about research (proposals submitted/granted, # as PI, amount, etc.) PLUS open-ended questions about their use of e-journals Campus Office of Research - # proposals submitted and awarded, plus $ data over several yearsLibrary – total $Interviews – provost, research, deans…
  • From the data gathered, an ROI value of $4.38 …This model was reviewed by an independent economist who judged the model and calculations were valid.
  • Motivations for UTK Library to participate:Library has been held in high regard on campus for years. (Budget increase of $300-500K for periodicals inflation / Stimulus funds)Competition for funding (from state-supported institution to state-assisted institutions for several years)Need to justify university’s investment – FY11 anticipated to be bad
  • Dr.Tenopir’s team used the model shown
  • Less than UIUC, but comparable
  • Electronic Access and Research Efficiencies - Some preliminary findings from the University of Tennessee Library's ROI Analysis - Gayle Baker, Ken Wise

    1. 1. Electronic Access and ResearchEfficiencies – Some Preliminary Findings from the University of Tennessee Library’s Return on Investment ROI Analysis Electronic Resources & Libraries February 1, 2010 Gayle Baker & Ken Wise
    2. 2. Talk Outline  Phase I Return-on-investment (ROI) project at University of Illinois, Urbana- Champaign  Phase II ROI project  Results at University of Tennessee  Phase III
    3. 3. Phase I - Goal Demonstrate role of library information resources in generating research grant income for the institution.  For every monetary unit spent on the library, the university receives “X” monetary units in return
    4. 4. Phase I - Data Faculty – Survey (quantitative and qualitative) Grant proposals – University-supplied data, faculty survey Grant income – University-supplied data Library – Total budget (including collections, facilities, personnel, etc.) Administrative priorities – Personal interviews
    5. 5. Phase IGrants ROI Model for UIUC  78.14% faculty w/ grant proposals using citations from library X  50.79% award success rate from grants using citations from library X $63,923 average grant income =$25,369 avg. income generated from grants using citations from library X 6232 grants expended ÷ $36,102,613 library budget = $4.38 grant income for each $1.00 invested in library (ROI value expressed as 4.38:1 ratio)
    6. 6. Phase I - ROI Project University investment in the library: What’s the return? A case study at the University of Illinois at Urbana–Champaign Judy Luther, President, Informed Strategieshttp://libraryconnect.elsevier.com/whitepapers/0108/lcwp010801. html The Library as Strategic Investment: Results of the Illinois Return on Investment Study Paula T. Kaufmanhttp://liber.library.uu.nl/publish/articles/000269/article.pdf.
    7. 7. Phase II To test Phase I methodology 8 institutions in 8 different countries
    8. 8. Phase II Results Faculty Survey Grant ROI
    9. 9. Discipline Distribution 23, 8% 51, 17% 64, 22% Physical Sciences Life Sciences 41, 14% Social Sciences Health Sciences Arts & Humanities Other 25, 8% 92, 31%
    10. 10. Academic Rank 13, 5% 109, 37% 98, 33% Professor Associate Professor Assistant Professor Faculty Administrative 74, 25%
    11. 11. Proposals Submitted
    12. 12. Importance of Journal Articles
    13. 13. Number of Respondents as PI
    14. 14. Descriptions of codedresponses Availability / location Efficiency / saves time Expands research range Timeliness / currency Collaboration Miscellaneous Negative
    15. 15. Comments by Position
    16. 16. Comments by Discipline
    17. 17. Examples of comments Makes my work significantly more efficient. Compared to the time I began my career over 25 years ago, I spend less than 10% of time on finding/accessing information and articles. Also, it has likely expanded the amount of material available tenfold. (Soc. Sci./Admin.)
    18. 18. Examples… It has saved me an enormous amount of time. Not only is there less need to visit the library but because I can get answers to questions so quickly I can move on with the formulation and re-formulation of questions much more rapidly than in the past. (Soc. Sci. / Asst. Prof.)
    19. 19. Examples… It has made me much more efficient. I can the same work in about 1/10th the time. Unfortunately, the literature has grown 10-fold, so I am just breaking even. I could not keep up with the scientific field without electronic access. Also much easier to find pertinent articles. (Life Sci. / Prof.)
    20. 20. Examples… Electronic access has dramatically changed the way I carry out research and teaching. I know access articles from a much wider range of sources (especially journal articles and websites), instead of relying on just the main journals in my field. Its easier to assign readings for classes and I find that students have gotten very good at finding their own electronic resources. I tend to avoid resources that are not in electronic format (including some of my own older publications). (Phys. Sci. / Prof.)
    21. 21. Examples… It has provided for more continuity in my work by reducing the average time needed to acquire a source. It has also enabled me to free up time that used to be used going to the library and visiting various sections of the library. It has also broadened the compass of sources used. (Other / Assoc. Prof.)
    22. 22. Examples… For me the biggest change brought about by access to electronic resources is that it has become far easier for me to do a quick informal search of the literature. I now routinely do quick searches to answer minor questions or to "pre-research" an idea to see if it may have scientific merit. I think it helps me make more efficient use of time for the granting process, and also makes me a better- informed, more up-to-date instructor. (Life Sci. / Asst. Prof.)
    23. 23. Phase IIGrants ROI Model
    24. 24. Phase II ROI results for UTK For every dollar invested in the UTK libraries, the university receives a return of $3.44 in research grant income.
    25. 25. Write-up for Phase 2 Study http://www.elsevier.com/wps/find/librariansin fo.librarians/lc_home Available in March 2010
    26. 26. Phase IIIIMLS Grant for Lib-Value Study IMLS grant for 3 years Dr. Carol Tenopir and Paula Kaufman, Dean of Libraries, UIUC Value, in addition to ROI
    27. 27. Questions?

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