Nagios-NetEye Conference 2010: Jan Josephson on Nagios

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Jan Josephson, CEO & Co-founder op5, speaks about the advantages of using Nagios.

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Nagios-NetEye Conference 2010: Jan Josephson on Nagios

  1. 1. CONFERENCE ON NAGIOS & OSS Monitoring CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano May 20th - Bolzano Simple Solutions are money in cash Nagios vs. Tivoli and Open View. Why more and more big corporates opt for Nagios Jan Josephson, CEO & Co-founder op5 AB janj@op5.com
  2. 2. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Topics  Who are we to talk about the future, short on op5  The NMS market – shifting gear for several reasons  Nagios / OSS strengths and weaknesses for the enterprise  What are the real costs and values  Customer case story – AGA Linde Gas  From simple router control to SAP service desk  Customer case story – Handelsbanken  Replacing HP Open View
  3. 3. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano 1 slide on op5  A Swedish company founded in 2004  Key staff active in the nagios community since 2001  More then 450 systems in operations in more then 20 countries  +30 professional partners in 20 countries  5 years of consecutive growth  97% renewal rate on our subscriptions
  4. 4. CONFERENCE ON NAGIOS & OSS Monitoring CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano May 20th - Bolzano A Nordic Operator needed a Network Operating Center • Quality uptime • Simplicity • Service levels • Ease of installation
  5. 5. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano The NMS market shifting gear  Mega trends 1) Virtualization 2) Outsourcing 3) Cloud-computing  All share the same needs for:  Simplicity  Speed of deployment / change  The big picture view
  6. 6. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano
  7. 7. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano
  8. 8. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Knowing where things go wrong is 80% of the resolution and hence 80% of the cost
  9. 9. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano ”Where” is 80% of the problem Application Computer User
  10. 10. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano ”Where” is 80% of the problem Application Computer User
  11. 11. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano ”Where” is 80% of the problem Application Computer Cloud User
  12. 12. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano ”Where” is 80% of the problem Application Computer Virtual Cloud Outsourcing User
  13. 13. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Tomorrow or today?
  14. 14. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Coping with the challenge • The generic control of IT must be automated • It must provide the overall picture • Accumulated data is a great asset for planning the future – Providing we can make sense of the data
  15. 15. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Majority of large enterprise NMS projects fail (HP, BMC, IBM, CA - Gartner 2009) Top 3 reasons for failure 1. Lack of long term maintenance degrades system quality and drastically reduces the overall usage sending it to a slow but certain death. 2. Brain drain/system complexity, the solution in place is depending on a small or very small number of key experts. All people do get sick or change jobs. 3. User complexity, the system is too complicated limiting the number of everyday usage. 2010-05-18
  16. 16. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Nagios OSS strength & weaknesses for the enterprise ++++ ------  Huge active community  Nagios is complex for ”the big crowd”  You will ”never” be #1 with a problem/issue  Change management  Stable  Redundant or clustered setups  Free to download  Lack of good reports  Well documented  Performance  Utilization/acces to local /  The user interface is open development  CGI = unflexible knowledge  Very old  Limited or no support options
  17. 17. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Nagios for Enterprise – more then nagios PnP Nagios plugin Ninja Nagios Nagvis Merlin Cacti 2010-05-18 … more than software
  18. 18. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano The real puzzle GPL (GNU General Public License)  op5 merlin  op5 ninja Artistic GPL (GNU General Public License) * op5 monitor-config * perl-Class-Accessor * op5 monitor-nacoma  op5 plugins * perl-Config-Tiny * op5 monitor-passive  asterisk * perl-Device-SerialPort * op5 monitor-notify  Cacti * perl-Email-Simple * op5 monitor-distributed  git * perl-Error * op5 monitor-smsacknowledge  jed * perl-Expect * op5 system-auth  libnet * perl-IO-Stty * op5 system-config  lzo2 * perl-IO-Tty * op5 system-backup  mm * perl-Math-Calc-Units * op5 system-portal  nagios * perl-Nagios-Plugin * op5 statistics-scripts  nagios-plugins * perl-Net-SMTP-SSL * op5 statistics-templates  Nagvis * perl-Params-Validate * op5 logserver-connector-fs  NSClient BSD * op5 logserver-db  nrpe * eventlog * op5 logserver-gui  nsca CPL * op5 logserver-reports  openvpn  passwdgen * graphviz  perl-Crypt-Rijndael * graphviz-gd  perl-Device-Modem DISTRIBUTEABLE  perl-Git * perl-Crypt-DES  perl-rrdtool * perl-DBD-Sybase  perl-Term-VT102 * perl-Net-SNMP  rrdtool FREEWARE  smstools * radiusclient  Spine * radiusclient-devel KOHANA LICENSE * kohana 2010-05-18 And the puzzle is changing all the time..... … more than software
  19. 19. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano The value of NMS Operational control $$$$ Service level $$$ Performance and availability $$ Events $ Application Server Network Database Cloud Virtualization
  20. 20. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano The real cost and value of NMS Customer value SLA Customization Change-management, reports, alarmhandling documentation, maintenance, bugfixing, quality assurance, release planning, patching, update underlying OSS etc. Workload hours
  21. 21. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Customer case Aga Linde Gas – a gerilla example  48000 employees in more then 100 countries  Started with a local routerproblem in Germany  30 routers needed monitoring  Daily & weekly reports to internal and external service partners  2 weeks from 1st telephone contact to deployed solution  6 months later...  Customer added unix/linux servers in Germany  1 year later  Customer add global router network and all europén servers
  22. 22. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Customer case Aga Linde Gas – a gerilla example  2009 – a need for service monitoring of SAP “The op5 Monitor with the SAP plugin has enabled us to create a fully functional 24x7 SAP service on call duty, assuring direct support and incident handling and reporting for all our users. This is a key function when evolving from an IT centric to a IS centric function.” says Vesa Kuparinen.”  Customer used local inhouse consultants, op5 QA validated all checks and assisted in the deployment  From idea too full deployment in less then 9
  23. 23. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Svenska Handelsbanken – a Tivoli replacement  About Handelsbanken:  Universal bank established 1871  The biggest bank in Sweden and the third biggest bank in the Nordic area*  Lending to general public: > SEK 1 400 billion  Operating profit: SEK 15.3 billion (2008)  Total staff: 11 000  608 branches in The Nordics  84 branches in the rest of the world
  24. 24. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano The Project – Replace Tivoli with Nagios (op5 Monitor)
  25. 25. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Summery of replacement project  Complete project time – less then 4 months  Minimal to zero change for the large user groups i.e current NOC and Helpdesk  Tivoli is totally out = zero licence and support fee's  Drastic reduction of nodes feeding Managed Objects (presentation layer)  Greatly reduced complexity for the monitoring solution
  26. 26. CONFERENCE ON NAGIOS & OSS Monitoring May 20th - Bolzano Thank You For more information – please visit www.op5.com

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