Varjo-it              Shadow-itEsa AhoTulevaisuustoimistoFujitsu Finland
Valo synnyttää aina varjon   Varjo-it              Varjo-organisaatio
Social-it   EUAD        BUAD Consumer-it                BYOD       ILCSEnd-user-it                Personal cloud
Consumerisation                    Mobilisation         Social media Cloud                                   Trends & shad...
Really?                Over the last                3 years user-it                added …          more to productivity  ...
The cloud paradigm shift                                                                             Service Value        ...
Gartner of the role of it The role of IT, once "Dr. No," has changed to one of enabler, collaborator  and orchestrator, p...
What causes shadow-it? Historical division: it and business   Centralised it   Rigid it methodologies Functionality ov...
It way Access and security Licensed and controlled Cost and efficiency, productivity Traditional business app – form b...
Services to Meet End-users Expectations      Back-office                                             Private Infrastructur...
High level it decision drivers                  User                   Cost               experience                      ...
Copyright 2012 FUJITSU
Case Cisco More then 1 year ago, Cisco IT  moved from an environment  where all devices were  corporate-owned and  contro...
Conclusions You can’t stop shadow-it Strict control would just move  it deeper into the shadows Strict control measures...
Actions by Gartner The best practice is to             Regular, active monitoring of                                    ...
Measurement              Shadow-it is a thermometer               If it isn’t working, something else, ie. shadow-it is
Standardization Means Creating Dynamic IT The one-size-fits-all model is  under strain from consumer IT Consumer technol...
Evolution of End-user Services                                              Workspaces for                                ...
ICT-valiokunta - Shadow IT 17.2.2012
ICT-valiokunta - Shadow IT 17.2.2012
Upcoming SlideShare
Loading in …5
×

ICT-valiokunta - Shadow IT 17.2.2012

955 views

Published on

Esa Ahon esitys varjo IT:stä 17.2.2012 EP:n kauppakamarin ICT-valiokunnalle

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
955
On SlideShare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
6
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide
  • varsinainen ja toimiva orgvertaistuki, omat sovellukset, excel ja BI (ennen), nyt pilveä, drop box, omat laitteet, Varjo-it on elintärkeä osa yrityksen it:tä, sopiva määrä sitä pitää oikean it:n virkeänäToisaalta Kuluttaa aikaa ja energiaa, Lisää kustannuksiaYtimessä on kyse it-toiminnan keskittymisen asteesta, kenellä on budjetti, nykytrendi on siirtää it:tä (budjettia, henkilöitä) liiketoiminta-yksiköihin
  • uusia termejä
  • Coolnessfactor, kotona kiva laite – miksei töissäkinOmanedun tavoittelu – minä-keskeisyystäppärit, äly, virtualisointiTieto leviää nopeastiHelppo ostaa ja käyttää, laaja valikoima
  • Consuminginstead of investingTeknologymoves to backgroundRole of ICT in the enterprisechangesPurchasingtransformingInformationservicesareconsumedbased on needBuyingresultinstead of productioncapacityDifferentiationamong IT products and servicesmovesfromproductfeatures to terms & conditionsWhat and howpurchasingwillbesignificantlydifferentthancurrentFromcapacity to capabilityToday we are at the crossover point of two ‘eras’ of ITA value shift is taking place between lower timeline (mostly in past) and the upper timeline (mostly in future)PC era was about striving for increased efficiency (consolidation, more for less etc.), Cloud era is about business mobility (IT that responds dynamically to business need)Individual workloads move up these timelines over timeAt some point a workload will jump across – timing determined by the characteristics of the workloadInevitably there will be a hybrid set to manageNote the position of private cloud
  • käyttöliittymän toimivuus on kääntäen verrannollinen sovelluksen tärkeyteeen
  • Standardization means creating dynamic, not static, environments.Chaotic IT – IT is a commodity, but with a very high cost of change, difficult to measure and a poor reputationin the business.Cost-efficient IT – IT is a commodity, measurable and delivering value against a cost measure.Shadow IT – IT is delivering value through disparate parts of the business taking the initiative withouteffective central control.Dynamic IT – IT is effectively generating business value and innovation in a controlled way.Implications for tomorrowOrganizations will remove technology constraints, such as fat clients or high-touch/silo applications. Governance and risk perception will change to enable greater agility and empowerment of individuals and support agile working and fast decision-making. Self-service and consumer services will become the norm.Standardization means creating dynamic, not static, environmentsPeople use their own technology in the workplaceConsumer technology is an opportunity, not a threat
  • ICT-valiokunta - Shadow IT 17.2.2012

    1. 1. Varjo-it Shadow-itEsa AhoTulevaisuustoimistoFujitsu Finland
    2. 2. Valo synnyttää aina varjon Varjo-it Varjo-organisaatio
    3. 3. Social-it EUAD BUAD Consumer-it BYOD ILCSEnd-user-it Personal cloud
    4. 4. Consumerisation Mobilisation Social media Cloud Trends & shadow-it Copyright 2012 FUJITSU
    5. 5. Really? Over the last 3 years user-it added … more to productivity than corporate-it. 4 Copyright 2012 FUJITSU
    6. 6. The cloud paradigm shift Service Value Cloud Computing Era ecosystem Business Marketplaces Services SaaS (IaaS, PaaS) Value Workload jump Hybrid environment Shift Private Virtualised Cloud Enterprise Apps Apps Personal Apps Client / Server Computing Era Time
    7. 7. Gartner of the role of it The role of IT, once "Dr. No," has changed to one of enabler, collaborator and orchestrator, particularly in the innovation arena. IT practitioners have choices: Specialize and work for third-party specialists (or vie for the limited specialist jobs with enterprises), or become more business-focused and broaden their knowledge and skills to become versatilists.
    8. 8. What causes shadow-it? Historical division: it and business  Centralised it  Rigid it methodologies Functionality over efficiency Functionality over architecture “The more critical and important the application is, more harder it is to use and learn”  “SAP rekisteröintivariantti”
    9. 9. It way Access and security Licensed and controlled Cost and efficiency, productivity Traditional business app – form based user interface Development mentality (long, complex, best practices) Vs. quickly something which is good enough and fun to use with easy access from anywhere and anytime
    10. 10. Services to Meet End-users Expectations Back-office Private Infrastructure IT Service Desk Services Services Services Availability Services Account and access rights mgmt Request intake Capacity services Asset management Resolution 1st call Network Mgmt License management Wks Standardization Services Categorization Lan-to-Lan Services Automated sw delivery Services Assignment Backup, archiving Services Closíng Communication Common Cloud On-site Support Services Services Managing IT IaaS DaaSProblem resolution Services Paas MaaS Service Deliveries Communication Services Repair Services Installation Services Recycling Services Service Management Personal help Services ITIL based Services Services Product Delivery Service Manager Incident Management Follow-up meetings Services Problem Management Service break mgmt Order mgmt Services Change Management Reporting services Product Delivery Services Capacity Management Metering Services Buffer store Services Service Quality Management InvoicingServices Spare parts Services Copyright 2011 FUJITSU
    11. 11. High level it decision drivers User Cost experience ProductivityConfidential 11 Copyright Fujitsu Services 2011
    12. 12. Copyright 2012 FUJITSU
    13. 13. Case Cisco More then 1 year ago, Cisco IT moved from an environment where all devices were corporate-owned and controlled, towards an environment allowing end users to choose from a broad catalog of devices as well as use their own devices. One year later  Mobile device count grew 59% up to more then 43.000 devices. iPhones take up 40% of those devices, BlackBerry 32% and Cisco IT now sees a rapidly growing community of Tablet users (15%), as well as Android device users (10%). Copyright 2012 FUJITSU
    14. 14. Conclusions You can’t stop shadow-it Strict control would just move it deeper into the shadows Strict control measures would The goal should not only undermine the reputation of be to minimize its risks, but the it organization, harming to support and exploit its business agility, creativity and benefits. associated motivation Strict control would limit sources of innovation But no control and support will not work either Copyright 2012 FUJITSU
    15. 15. Actions by Gartner The best practice is to  Regular, active monitoring of shadow IT by the IT recognize shadow IT organization  as an inevitable and positive  Provision by the IT aspect of a technologically organization of advice that literate workforce in a modern enables and, where enterprise. appropriate, encourages safe, effective, efficient, and connected deployment of shadow IT  Scrutiny and control by the IT organization of how shadow IT could affect critical aspects of enterprise performance, such as security and strategic or reputational threats Copyright 2012 FUJITSU
    16. 16. Measurement Shadow-it is a thermometer If it isn’t working, something else, ie. shadow-it is
    17. 17. Standardization Means Creating Dynamic IT The one-size-fits-all model is under strain from consumer IT Consumer technology is an opportunity, not a threat Organizations will remove technology constraints, such as fat clients or high-touch/silo apps People use their own technology in the workplace  Governance and risk perception will change  Greater agility and empowerment of users Organizations will have to be  Support agile working and fast decision- able to determine the best source making of any service at any given time  Self-service and consumer services will become the norm
    18. 18. Evolution of End-user Services Workspaces for individuals, projects, te ams, expert networks Corporate Hosted shared Personal cloud desktops (VCS) Cloud workspace Private App Context aware cloud repositories Virtual profiles provisioning Virtual desktops App Reverse Synch. local virt. apps VM cache publishing Locked & well managed PCs2008 2011 2014 2017

    ×