Global HR Management

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Five days of “executive-style” training program to prepare for the certification exam of Global Professional in HR (GPHR)

Powerful educational program for HR Professionals with cross-border HR management responsibilities which will provide the required tools to evaluate their competency level in global HR practices and acquire the needed critical knowledge and skills to support international projects and joint ventures. This certification preparation program shall use the latest SHRM Global Learning System®, an important reference guide for International HR professionals responsible for global HR assignments.

For more information and registration, please contact:

EMPOWER Management Consulting LLC
GHRM@EmpowerMC.com
Phone (+974) 4411-7561
Mobile (+974) 5586-1741
P.O. Box 11537 ♦ Doha, State of Qatar

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Global HR Management

  1. 1. Global HR Management (Middle East Edition) GPHR Certification Preparation Program September 26, 2010
  2. 2. © EMPOWER Management Consulting LLC Globalization • Worldwide movement of businesses to expand beyond their domestic borders with growing interconnectedness and interdependency of Countries, People, and Companies. • Key drivers of globalization are the free market economy and unobstructed movement of people across borders: – Search for new markets, – Increased cost pressures, – Shortage of labor supply and needed skills, – Shortfalls of natural resources and raw materials, – Government incentives to attract Foreign Direct Investments (FDI) and promote global Joint Ventures. – Trade Agreements with economic provisions to open up markets and increase the flow of international trade. 2
  3. 3. © EMPOWER Management Consulting LLC Globalization Impact on HR Management • Globalization has been the defining political force and economic drive in the business world today, and consequently, HR Management has significantly changed, expanding across territories and cultures. • The responsibilities of HR Management Professionals had expanded to include global strategies and multi-national accountabilities. • International HR professionals are now required to be prepared to assume responsibilities beyond local borders and possess the capability to develop global HR policies and processes. • Global HR Management Program (GHRM) is valued in the MENA region due to the comprehensive knowledge gained from extensive experience in the international HR field as well as forward-thinking HR best practices, policies, and procedures that are introduced to all executive-level HR professionals to effectively perform their job duties.3
  4. 4. © EMPOWER Management Consulting LLC Certification Preparation Program • GPHR certification preparation program provides International HR Professionals with the required tools to assess their competency level in global HR practices and evaluate the needed critical knowledge and skills to manage international HR Projects. • The Program, designed by EMPOWER Management Consulting LLC, is powerful training tool for HR Professionals based in the Middle East with global and cross-border HR Management responsibilities. • This certification preparation program will use the latest SHRM’s Global Learning System, which is a very important reference guide for International HR professionals responsible for global assignments. • The Program has been designed to maximize your success, both for the exam and your ongoing professional development in the Global HR Management spectrum. 4
  5. 5. © EMPOWER Management Consulting LLC Why GPHR Certificate? • Earning impressive professional credentials such as Global Professional in Human Resources (GPHR) shall increase your professional confidence because you would master the global body of knowledge and can apply the core international HR management practices including global HR policies, procedures, and processes. • Maintaining GPHR certification shows that you have demonstrated mastery of the international HR body of knowledge and have accepted the ongoing challenge to stay informed of new developments in the international HR field. • GPHR Certificate provides greater opportunities for job promotions and salary increase within International Organizations. • GPHR Certificate sets you apart from your peers as competent Global HR Professional when applying for new career opportunities. 5
  6. 6. © EMPOWER Management Consulting LLC Why SHRM Global Learning System? • The new SHRM Global Learning System® (2010 Edition) is a comprehensive test-preparation self-study materials for the GPHR certification exam and serves as a reference tool for international HR professionals with global HR management responsibilities. • This system has been designed to maximize experience, education, and skills that provides the best opportunity to pass the GPHR exam. • The SHRM Global Learning System is the most widely used GPHR certification preparation product in the marketplace. One of the reasons for its success is the careful process by which the program is developed and maintained. • The Global Learning System provides international HR executives with the necessary knowledge, skills, and worldwide perspectives to be successful in the global business environment. 6
  7. 7. © EMPOWER Management Consulting LLC Program Objectives By the end of this program, Participants shall: • Have a comprehensive understanding of Global HR Management Framework. • Learn the importance of strategic HR management for international organizations. • Understand the concept of Global Organizational Effectiveness. • Be able to manage Global Staffing campaigns. • Acquire comprehensive knowledge of Global Compensation and Benefits practices. • Be able to administer International Assignments. • Be prepared to deal with International Employee Relations and comply with all related Laws, Legal Mandates, and Regulations. 7
  8. 8. © EMPOWER Management Consulting LLC Who Should Attend This program is designed for HR Professionals with at least two years of executive-level experience whose responsibilities include: • Implementing global HR strategies. • Managing overseas HR operations. • Managing international assignments. You should attend if you are: • Taking the GPHR Certification Exam. • Considering credits for GPHR Recertification. • Seeking career development by advancing your hands-on professional experience. • Upgrading your knowledge in Global HR Management. 8
  9. 9. © EMPOWER Management Consulting LLC Learning System Description • Society for HR Management (SHRM) assembled a team of global HR Professionals and course development Experts from the USA to create Global HR Learning System. • SHRM Global Learning System is comprehensive test preparation curriculum for the Global Professional in Human Resources (GPHR) certification exam which is conducted and officially administered by the HR Certification Institute (HRCI). • This system contains various interactive e-learning features and shall provide participants with an enjoyable and meaningful integrated learning experience. • SHRM Global Learning System is designed for HR practitioners with at least two years of International HR Management experience. 9
  10. 10. © EMPOWER Management Consulting LLC Learning Materials • Five printed modules based on the HR Certification Institute body of knowledge tested on the GPHR exam. • Each module includes a comprehensive book that explains key terms, leading principles, and practical examples, and contains a number of charts and checklists that can be quickly accessed and learned. • Primary focus of SHRM Global Learning System® is the global application of HR management practices and processes. • Interactive questions and learning activities that are tied to the books with icons linking to the interactive exercises. Activities also provide practice for the GPHR certification exam. • Learning system materials are designed and built from the same test specifications used to create the GPHR certification exam and contains online sample tests based on such test requirements. 10
  11. 11. © EMPOWER Management Consulting LLC Learning Modules SHRM Global Learning System: Module 1: Strategic HR Management Module 2: Global Talent Acquisition and Mobility Module 3: Global Compensation and Benefits Module 4: Org Effectiveness and Talent Development Module 5: Workforce Relations and Risk Management Important Notes: • Basic HR practices such as recruitment, compensation, benefits, training, and legal compliance will be covered briefly. • Each module has a case study that demonstrates how the content is practically applied in “real-world” situations. • The modules correspond to the domains of the GPHR certification body of knowledge. 11
  12. 12. © EMPOWER Management Consulting LLC Module 1 Strategic Human Resources Management How to develop global HR strategies to support the organization's short-and long-term business goals and corporate values. Key topics and issues include: – Creating the organization’s global strategy. – Aligning HR processes and activities with the organization’s global strategy – Adapting processes to the cultural and legal contexts of each area of the global organization. – Enhancing communication between the organization and its stakeholders. – Ensuring that the HR function possesses the knowledge and resources to fulfill global role. 12
  13. 13. © EMPOWER Management Consulting LLC Module 2 Global Talent Acquisition and Mobility Development, implementation, and evaluation of global staffing strategies to support organizational objectives. This includes recruitment and global mobility of employees to meet business needs. Key topics and issues include: – Legislation affecting Talents acquisition – Developing strategies of global Talents acquisition and mobility – Evaluating strategies to ensure that they make significant contributions to the organization. – Development and implementation of global staffing plans and processes 13
  14. 14. © EMPOWER Management Consulting LLC Module 3 Global Compensation and Benefits The establishment and ongoing assessment of a global remuneration strategy, including perquisite programs aligned with the company’s business objectives. Key topics and issues include: – Complying with local compensation practices, laws, and regulations. – Employee’s values and expectations stemming from differences in cultures, languages, and communication preferences. – Dealing with different standards and costs of living, inflation/deflation rates, and tax systems – Addressing organizational business changes (expansions, mergers, acquisitions, and JVs) 14
  15. 15. © EMPOWER Management Consulting LLC Module 4 Org Effectiveness and Talents Development Design and implementation of organizational structures, programs and processes to effectively develop and engage a global workforce aligned with the organization’s business needs, culture and values. Key topics and issues include: – HRD planning in global culture – Global organizational development issues – Performance Management of local and international assignees – Establishing employee engagement, training and development programs – Change management initiatives 15
  16. 16. © EMPOWER Management Consulting LLC Module 5 Workforce Relations and Risk Management The establishment of processes and practices that protect or enhance organizational value by managing risk and addressing employee rights and needs on a global basis. Key topics and issues include: – Laws affecting workforce relations – Global industrial relations – The most common forms of workforce organizations with which HR professionals may work (e.g., labor unions and works councils) – HR practices that promote a positive work environment – Managing HR risk in a global context 16
  17. 17. © EMPOWER Management Consulting LLC SHRM Global Learning System • Five comprehensive Textbooks: – Indication of Key Contents/Concepts – Websites for Additional Information – Links to other Modules – Checklists and Guidelines • Online Access to the Learning System: – 5 Interactive Case Studies – 17 Tests with 780 sample questions – 284 Flashcards – Glossary of HR definitions & acronyms – Online Reports • Resources Center: – HR Updates, Related Links, Printable Flashcards, and Feedback. 17
  18. 18. © EMPOWER Management Consulting LLC Interactive Web-Based Testing • Pre-test to assess current knowledge. • Two tests specific to each module. • Post-test that modeled for the HR Certification Institute testing format. • Final review with comprehensive test to practice for GPHR exam. • Legal review test that contains legislation from the six countries and regions that are tested on the GPHR exam. • Five engaging case studies encourage application of key concepts from each module while preparing you for the GPHR certification exam. • Three bonus tests to give you additional testing practice. Learners who score at least 80% or higher on the post-test can print an online Certificate of Completion from SHRM (not GPHR Certificate). 18
  19. 19. © EMPOWER Management Consulting LLC SHRM Online Resources Center • SHRM Online: HR web site with features such as daily news updates, online bulletin boards, HR job openings, and surveys on HR topics. • HR Knowledge Center: Receive assistance with your HR issue or question via e-mail, assistance request form or by phone. • HR Samples: documents on various HR topics such as HR Forms, Job Descriptions, Mission Statements, Policies, Requests for Proposals, Spreadsheet Templates, and PowerPoint Presentations. • HR Toolkits: Collection of resources, articles, links, and other resources related to specific HR topics. • Webcasts: Free webcasts including presentations by noted experts followed by Q&A sessions. • For more information, please visit: www.SHRM.org 19
  20. 20. © EMPOWER Management Consulting LLC Program Delivery • Instructor’s Lecturing Approach: – Comprehensive Presentations – Handouts & References – Real-life Educational Videos – Proactive Participations – Interactive Group Discussions – Review of Glossary & Flashcards – Ongoing Feedback and Evaluations • Participant’s Responsibilities: – Module Readings – Module Questions – Module Case Studies – Pre and Post Tests, and Overall Practice Tests 20
  21. 21. © EMPOWER Management Consulting LLC Instructor Credentials Senior Advisor - Human Capital Excellence • Managing Partner - EMPOWER Management Consulting LLC – Managing Director - EMPOWER Research Center – Founder and Chairman - HR Executives Club • Professional Lecturer/Instructor: – Strategic Enterprise Management Seminar – SHRM Learning System® (SPHR & GPHR) – Executive HR Management Program – HR Automation Technology Course (e-HR) • Certified Professional: – Global HR Management (GPHR) – International HR Management (IHRM) Mohamad J. Samman • Steering Committee Member - HR Best Practices Group – Interim Steering Committee Member - Qatar HR Association (TBA) 21
  22. 22. © EMPOWER Management Consulting LLC Education & Training • Master of Science - Human Resources Management The American University, Washington D.C. - USA • Training Programs - Courses & Seminars: – SHRM Global Learning System® – International Total Remuneration – International HR Management – Mind Maps at Work – Balanced Scorecards – Leadership Development – Business Continuity Planning – Total Reward and Remuneration Strategies – HR Management Strategies & HR Team Development – Modern Project Management and Advanced Data Analyses 22
  23. 23. © EMPOWER Management Consulting LLC Areas of Expertise • Over 20 Years of Executive hands-on experience in the Strategic Human Resources Management with track-records of value-added achievements. Areas of Expertise includes: – Strategic Enterprise Management (Balanced Scorecards). – Situational Business Assessments (SWOT/PESTLE Analysis). – Business Modeling, Organizational Design and Corporate Structures. – Best HR Management Practices: Policies, Procedures, and Processes. – Corporate Communication & Change Management (EDCOM). – Talents Acquisition & Retention (Global Recruitment Campaigns). – Performance Management, Training, and Career Development (EPMS). – Total Reward Administration (Compensation & Benefits). – Management Automation Technology Solutions (ERP-HR Modules). • Extensive Affiliations & Professional Memberships. 23
  24. 24. © EMPOWER Management Consulting LLC Schedule & Investment • Program Schedule: – Five Days (Saturdays) – Doha, Qatar October, 2010 – Abu Dhabi, UAE November, 2010 Note: GPHR Exams on December 2010 • Total Investment $ 2,500 USD which covers: – Instructor Fees & Classroom – Lunch, Snacks, and Hot/Cold Drinks – Certificate of Attendance • Participants should order their Global Learning System® directly from SHRM. http://www.shrm.org/Education/educationalproducts/learning/global/Pages/default.aspx • Registrations should be confirmed and payment received at least three weeks prior program start date (fees are not refundable). 24
  25. 25. © EMPOWER Management Consulting LLC Daily Agenda • Program duration: Five days (Saturdays), three sessions per day: 08:00 AM – 08:30 AM Morning Coffee 08:30 AM – 10:30 AM First Session 10:30 AM – 11:00 AM Short Break 11:00 AM – 01:00 PM Second Session 01:00 PM – 02:00 PM Lunch Break 02:00 PM – 04:00 PM Third Session 04:00 PM – 04:30 PM Recap and Q&A • More than 3 absences (20%) of the total 15 sessions will consequently disqualify participant from receiving the Certificate of Attendance. • Participant’s punctuality and active participation is required to maximize the benefits of this comprehensive program. 25
  26. 26. © EMPOWER Management Consulting LLC GPHR Certificate • HR Certification Institute (HRCI) developed the GPHR certification exam and administers the official computer based test, which is a comprehensive test based on multi-choice questions (MCQs). • HRCI test items are not available to SHRM or other organizations. SHRM Global Learning System includes information about how the components of the test are weighted. SHRM developed its own questions based on the HRCI test specifications. Sample questions may be similar to the certification exam but they are not exact match. • While no single course of study guarantees success on the GPHR certification exam, hundreds of International HR Practitioners used the SHRM Global Learning System to effectively prepare for the GPHR certification exam. 26
  27. 27. © EMPOWER Management Consulting LLC GPHR Exam Content 1- Strategic HR Management (26%) Develops global HR strategies to support the organization’s short and long-term business goals and corporate values. 2- Global Talent Acquisition and Mobility (22%) Develops, implements and evaluates global staffing strategies to support organizational objectives in a culturally appropriate manner, including utilization of the employer brand; job and cost analysis; and the recruitment, preparation, and global mobility of employees to meet business needs. 3- Global Compensation and Benefits (18%) Establishes and continuously assesses global compensation strategy, including remuneration, benefits and perquisites programs aligned with the company’s business objectives. 4- Organizational Effectiveness and Talent Development (22%) Designs, implements and enriches organizational structures, programs and processes to effectively develop and engage a global workforce in alignment with the organization’s business needs, culture and values. 5- Workforce Relations and Risk Management (12%) Establishes processes and practices that protect or enhance organizational value by managing risks and addressing employee rights and needs on a global basis. 27
  28. 28. © EMPOWER Management Consulting LLC GPHR Certification Exam • GPHR Exam content and questions are created by HR subject matter experts and validated by HR professionals working in the field. • GPHR Exam assesses the international HR body of knowledge and is intended for HR professionals with cross-border responsibilities. • GPHR Exam consists of 165 multiple-choice questions (A-B-C-D). – The passing score based on a scaled points is 500 (71%). – The minimum possible score is 100 and the maximum possible score is 700. • Exam duration is 3 hours (effective timing is critical success factor!). • GPHR Certification is valid for three years. • Sixty Credit Hours must be accumulated during the three-year recertification cycle. Credit hours can be obtained through: – Continuing Education, Instruction, On-the-job Experience, Research and Publishing, Leadership, and Professional Memberships. 28
  29. 29. © EMPOWER Management Consulting LLC Instructor’s Personal Experience! Passed GPHR Exam on May 30, 2010  • Questions are quite difficult, complicated, tricky, and very confusing: – Most questions were designed/formatted to stump speed readers! – Thinking out-of-the-box is needed to analyze and understand all questions. – Commonsense and strong intuitive ability would be very helpful! • SHRM’s Global Learning System was used to prepare for this exam: – The learning system would only help answering around 60-70% of questions. – Textbooks are not enough, supplementary readings of comprehensive information materials related to Global HR Management is great advantage. – Study Groups and Preparation Programs are important success factor. • Examinees must possess practical and hands-on experience with real- world exposure and understanding of International HR Management. • Must have ongoing updates on Global HR Management issues through professional HR Associations and Societies. 29
  30. 30. © EMPOWER Management Consulting LLC GPHR Exam Eligibility Requirements • Minimum of 2 years of professional (exempt-level) HR experience. • At least 51% of daily work activities are within the HR function. – Has core knowledge of the organization’s international HR activities. – Develops and implements international HR strategies that affect international HR assignments and operations. • The New GPHR Exam Eligibility Requirements in 2011 – 2 years of demonstrated global professional (exempt-level) HR experience for a Master’s degree or higher. – 3 years of demonstrated professional (exempt-level) HR experience (with two of the three being global HR experience) for a Bachelor’s degree. – 4 years of demonstrated professional (exempt-level) HR experience (with 2 of the 4 being global HR experience) for less than a Bachelor’s degree. 30
  31. 31. © EMPOWER Management Consulting LLC Program Completion Requirements • To receive a Certificate of Attendance: – Participants should effectively attend at least 80% of the program and actively participate in the lectured modules and daily sessions. – Complete Pre and Post Tests plus all Module tests by the deadline specified by Instructor. • Participants interested in taking GPHR exam must complete an online application form through HR Certification Institute (HRCI) www.HRCI.org GPHR 2010 Exam Schedule May 1 - May 31, 2010 Dec. 1 - Dec. 31, 2010 Fees Registration Deadline Date March 12, 2010 October 8, 2010 $425 Late Deadline Date April 16, 2010 November 12, 2010 $475 31
  32. 32. © EMPOWER Management Consulting LLC Information and Registration EMPOWER Management Consulting Phone (+974) 4411-7561 GHRM@EmpowerMC.com www.EmpowerMC.com P.O. Box 11537 - Doha, Qatar To download e-copy of this presentation please visit: http://www.slideshare.net/empowermc 32

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