European Year of Mental Health– Better Work, Better Quality ofLifeCatherine KilfedderBT Group Health Adviser30 October 2012
Mental ill health and UK plc• Accounts for nearly a  half of all absenteeism• 70 million lost working  days each year• 1 i...
Absence management 2012•   The average days absent fallen from 7.7 days to 6.8 per    employee per year•   33% employers r...
Determinants of population mental healthProtective factors             Risk factors• Social capital and welfare   • Povert...
Work is generally good for physical andmental health and well-being• Financial wellbeing• Central to individual  identity,...
Being out of work is bad for physical andmental health and wellbeing• Higher mortality, poorer general health, poorer  men...
Health and Safety Executive managementstandards for stress•   Demands: able to cope with the demands of their jobs.•   Con...
To what extent do working conditions helptrigger such illnesses?• About 14% of days lost due to mental health  problems ar...
Stigma and discrimination•   1/3rd of people in the UK would    not be willing to work with    someone who has a mental   ...
European pact for Mental Health andWellbeing 2008• Improve work organisation, organisational cultures  and leadership prac...
BiTC Workwell model
About BT - March 2012                                                       UK                       Russia / CEE         ...
BT Health, Safety and Wellbeing Strategy
Good work Good Health: Good practice  guidelinesEnglish, French, German, Spanish, Italian, Czech, Polish, Romanian, Portug...
Positive manager behaviour framework                      • Respectful and                        responsible: managing   ...
Better specialist support                                                                       Rehab                     ...
Managing mental health97%   said it increased their awareness and understanding of      mental health         said it incr...
Supporting the individual                                     1. Building my well‐being                                   ...
© British Telecommunications plc
European Year of Mental Health – Better Work, Better Quality of Life
Upcoming SlideShare
Loading in …5
×

European Year of Mental Health – Better Work, Better Quality of Life

1,033 views

Published on

Presentation by Catherine Kilfedder (British Telecom) on the occasion of the EESC SOC hearing on European year of mental health - Better work, better quality of life in Brussels on 30 October 2012

Published in: News & Politics
  • Be the first to comment

European Year of Mental Health – Better Work, Better Quality of Life

  1. 1. European Year of Mental Health– Better Work, Better Quality ofLifeCatherine KilfedderBT Group Health Adviser30 October 2012
  2. 2. Mental ill health and UK plc• Accounts for nearly a half of all absenteeism• 70 million lost working days each year• 1 in 6 experiencing depression, anxiety or stress• Costs £1,035 per employee• Reduces GDP by £52 billion a year• Accounts for nearly half of all people on incapacity benefits
  3. 3. Absence management 2012• The average days absent fallen from 7.7 days to 6.8 per employee per year• 33% employers report an increase in ‘presenteeism’• 44% employers report an increase in mental health problems• 40% employers report an increase in stress-related absence• Minor illnesses by far the most common cause of short-term absence• Musculoskeletal injuries, back pain and stress next most common• Most common causes of long-term absence are stress, acute medical conditions, mental ill health, musculoskeletal injuries and back pain
  4. 4. Determinants of population mental healthProtective factors Risk factors• Social capital and welfare • Poverty, poor education, protection deprivation, high debt• Healthy prenatal and • Poor prenatal nutrition, childhood environment abuse, harsh upbringing,• Healthy workplace and poor relationship to living parents, intergenerational• Healthy lifestyles transmission • Unemployment, job insecurity, job stress • Alcohol and/or drug use
  5. 5. Work is generally good for physical andmental health and well-being• Financial wellbeing• Central to individual identity, social roles and social status• Main driver of social gradients in physical and mental health and mortality
  6. 6. Being out of work is bad for physical andmental health and wellbeing• Higher mortality, poorer general health, poorer mental health, higher medical consultation, medication consumption and hospital admission rates• Re-employment leads to improved self-esteem, improved general and mental health, and reduced psychological distress and minor psychiatric morbidity
  7. 7. Health and Safety Executive managementstandards for stress• Demands: able to cope with the demands of their jobs.• Control: able to have a say about the way they do their work.• Support: receive adequate information and support from their colleagues and superiors.• Relationships: not subjected to unacceptable behaviours, e.g. bullying at work.• Role: understand their role and responsibilities.• Change: the organisation engages employees frequently when undergoing an organisational change
  8. 8. To what extent do working conditions helptrigger such illnesses?• About 14% of days lost due to mental health problems are attributed to work related mental ill health• Most common cause is workload• Other top causes: – Management style – Relationships at work – Organisational change/restructuring
  9. 9. Stigma and discrimination• 1/3rd of people in the UK would not be willing to work with someone who has a mental health problem• 28% of UK employees believe there is less stigma associated with mental health issues in the workplace than a year ago• Why?: – Better understanding of mental health amongst peers and colleagues 48% – TV and press campaigns, such as ‘Time to Change’ 36% – Celebrities talking openly about their mental health 28% – Government’s mental health strategy 23%
  10. 10. European pact for Mental Health andWellbeing 2008• Improve work organisation, organisational cultures and leadership practices to promote mental wellbeing at work• Implement mental health and wellbeing programmes with risk assessment, prevention and early intervention• Provide measures to support recruitment, retention, rehabilitation and return to work of people with MH problems
  11. 11. BiTC Workwell model
  12. 12. About BT - March 2012 UK Russia / CEE North America 73,800 700 3,200 Western Europe 7,800 Asia Pac Middle East 2,500 and Africa Latin America 200 900BT organisationBT Retail *BT WholesaleBT Global Services * BTOperate *BT Innovate & DesignOpenreach* Global operations 89,100 FTE BT employees 2011/12 revenues: £19.3 billion
  13. 13. BT Health, Safety and Wellbeing Strategy
  14. 14. Good work Good Health: Good practice guidelinesEnglish, French, German, Spanish, Italian, Czech, Polish, Romanian, Portuguese, Greek, Swedish and Estonian
  15. 15. Positive manager behaviour framework • Respectful and responsible: managing emotions and having integrity • Managing and communicating existing and future work • Managing the individual in the team • Reasoning and managing difficult situations
  16. 16. Better specialist support Rehab CBT Tel, F2F “OHS” CCBT Couns. Guided Self-help Managing Mental Stay at Work Health Get back to Work Move on with dignity HR LM
  17. 17. Managing mental health97% said it increased their awareness and understanding of mental health said it increased their confidence in dealing with mental91% problems 94% said it provided them with additional skills to deal with MH problems 36% said they had reason to use the learning since they attended90% said it had been helpful or very helpful in their role as a people manager
  18. 18. Supporting the individual 1. Building my well‐being  skills  Me BT BT Community We 3. Doing well for the  community around me 2. Building the well‐being in  my team
  19. 19. © British Telecommunications plc

×