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How a MOOC platform
checks the quality of
MOOCs
Rebecca Love-Howard
Partnership Manager @ FutureLearn
WHAT IS FUTURELEARN?
We’ve grown quickly
Founded by the OU
Over 15 million course enrolments
Over 3,000 course runs since FL started
Made up of over 1,000 unique courses
We have courses in all areas
In particular Business, Healthcare, Digital
and Teaching
8.25
million
people learning
together at
FutureLearn
WHAT IS FUTURELEARN?
5 mins
Why do we quality assure
every course?
Digital transformation...
Audience Pedagogy Platform
Our audiences
QA ensures we are user focused
WHY DO WE QUALITY ASSURE?
Over 8 million learners from 230+ countries
A global and diverse audience with one thing in common
73%27%
International
UK
60% <40%
Female Male
22%
23% Under 26
26-45 years45%
8% Over 65
46-65 years
83% have a
degree
Our pedagogy
QA process ensures that courses are
aligned to our social learning pedagogy
Narratives help us to think, remember and
communicate. Storytelling helps to structure
learning.
Provoking conversation
Storytelling
Celebrating progress
FutureLearn’s pedagogy
Conversational learning is at the core of how
people come together and learn.
Education is most effective when the
teaching is visible to the student and the
learning is visible to the student.
Our courses work best when they are built on
the principles of storytelling, social learning
and visible learning.
Our platform
QA ensures that our courses are
accessible and competitive with the
best reach of the web
5 mins
How do we carry out our
quality assurance?
HOW DO WE QA?
Month 1 Month 2 Month 3 Month 4 Month 5 Month 6
Partner on-
boarding
Partner submits
course proposal
Quality Assurance
Course begins
Outline of the QA process at FutureLearn
We work with our partners long before the QA stage to achieve better courses.
Feedback on high-
level course outline
Course build
phase
Course Criteria
Formalises and standardises QA
expectations
QA process is open and transparent
69 quality assurance check points
For every point, there’s a green, amber
and red level
If a course gets too many reds we
postpone it until it can be fixed
Partners are contractually obliged to
adhere
Pedagogy
Technical
Business
HOW DO WE QA?
Pedagogy
Learning outcomes
First activity
Educator visibility
Provoking conversation
Celebrating progress
Step variety
Narrative and storytelling techniques
A balance of formative and summative
assessment
HOW DO WE QA?
Technical
All images have appropriate alt text
All videos have accurate subtitles
External tools are reviewed for
accessibility, usability, necessity, security,
mobile optimisation
Video duration
Article length, tone and clarity
HOW DO WE QA?
Business
Lead Generation
Course products
Appropriate use of the brand
Programs
HOW DO WE QA?
Quality frameworks for MOOCs: How a MOOC platform checks the quality of MOOCs; FutureLearn

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Quality frameworks for MOOCs: How a MOOC platform checks the quality of MOOCs; FutureLearn

  • 1. How a MOOC platform checks the quality of MOOCs Rebecca Love-Howard Partnership Manager @ FutureLearn
  • 2. WHAT IS FUTURELEARN? We’ve grown quickly Founded by the OU Over 15 million course enrolments Over 3,000 course runs since FL started Made up of over 1,000 unique courses We have courses in all areas In particular Business, Healthcare, Digital and Teaching 8.25 million people learning together at FutureLearn
  • 4. 5 mins Why do we quality assure every course?
  • 6. Our audiences QA ensures we are user focused
  • 7. WHY DO WE QUALITY ASSURE? Over 8 million learners from 230+ countries A global and diverse audience with one thing in common 73%27% International UK 60% <40% Female Male 22% 23% Under 26 26-45 years45% 8% Over 65 46-65 years 83% have a degree
  • 8. Our pedagogy QA process ensures that courses are aligned to our social learning pedagogy
  • 9. Narratives help us to think, remember and communicate. Storytelling helps to structure learning. Provoking conversation Storytelling Celebrating progress FutureLearn’s pedagogy Conversational learning is at the core of how people come together and learn. Education is most effective when the teaching is visible to the student and the learning is visible to the student. Our courses work best when they are built on the principles of storytelling, social learning and visible learning.
  • 10. Our platform QA ensures that our courses are accessible and competitive with the best reach of the web
  • 11. 5 mins How do we carry out our quality assurance?
  • 12. HOW DO WE QA? Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 Partner on- boarding Partner submits course proposal Quality Assurance Course begins Outline of the QA process at FutureLearn We work with our partners long before the QA stage to achieve better courses. Feedback on high- level course outline Course build phase
  • 13. Course Criteria Formalises and standardises QA expectations QA process is open and transparent 69 quality assurance check points For every point, there’s a green, amber and red level If a course gets too many reds we postpone it until it can be fixed Partners are contractually obliged to adhere Pedagogy Technical Business HOW DO WE QA?
  • 14. Pedagogy Learning outcomes First activity Educator visibility Provoking conversation Celebrating progress Step variety Narrative and storytelling techniques A balance of formative and summative assessment HOW DO WE QA?
  • 15. Technical All images have appropriate alt text All videos have accurate subtitles External tools are reviewed for accessibility, usability, necessity, security, mobile optimisation Video duration Article length, tone and clarity HOW DO WE QA?
  • 16. Business Lead Generation Course products Appropriate use of the brand Programs HOW DO WE QA?