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Educational Content, Methodology and Technology Laboratory
(e-CoMeT Lab)
Theofanis Orphanoudakis
e-CoMeT Director, Assistant Professor
Lampros Tsiknas
Division of Educational Material and Content
Quality Assurance strategies in distance
education: the Hellenic Open University
(HOU) use case
e-CoMeT Lab mission, organization, activities
Independent Units
HOU organizational structure
HOU
Educational Content, Methodology
and Technology Laboratory
Quality Assurance Unit
Internal Evaluation Unit
Center for Counseling &
Psychological Support
Schools Departments (Administration)
e-CoMeT Lab mission, organization, activities
HOU quality assurance activities
Educational Content, Methodology
and Technology Laboratory
Quality Assurance Unit
Internal Evaluation Unit
Center for Counseling &
Psychological Support
Schools Departments (Administration)
Certified production of educational content
Quality assessment of educational methodologies
Certification of e-learning tutors
Evaluation of teaching staff
Evaluation of administrative staff and processes
Evaluation of educational material
Quality assurance according to national standards of
• Educational processes
• Administrative organization and student support
• Excellence
e-CoMeT Lab mission, organization, activities
e-CoMeT Lab mission
Implementation
of innovations
to support the
creation of high
quality
educational
material
Design and
implementation
of
methodologies
for distance
learning and
adult education
Developing
educational
services using
modern ICT
tools
e-CoMeT Lab mission, organization, activities
e-CoMeT Lab mission
• e-CoMeT institutional Law (N. 2552/1997 – N. 7) :
• the production of educational material as well as the development of
teaching methods and continuous assessment of students
suitable for the transmission of knowledge from a distance
• The production of educational material standards includes
• printed book editions
• translation and adaptation of books, especially for distance learning
• digital educational content production including software and multimedia
• the production of television and radio programs in collaboration with state TV
or radio stations
e-CoMeT Lab mission, organization, activities
e-CoMeT Lab organization
Division of
Administrative
Services and
Technical
Support
Division of
Massive Open
Online Courses
(MOOCs)
Division of
Systems and
Technology
Scientific
Council
Associate
Director
Director
Manager
Division of
Educational
Material and
Content
Division of
Educational
Methodologies
e-CoMeT Lab mission, organization, activities
e-CoMeT Lab activities
Printed Material
(EEY)
• Books
• Study guides
• Additional material
Digital Material
(ΨΕΥ)
• Hypertext
• Video
• E-book
• Webcasts
• Animation
• Learning Game
• Simulation
• Experiment
Services:
Development ΕΕΥ/ΨΕΥ
Digitization ΕΕΥ
Updating ΕΕΥ/ΨΕΥ
Authors support EΕΥ
Development guidelines ΕΕΥ/ΨΕΥ
Tool guides
Informal learning: MOOC, Short Learning Programmes
Formal learning: HOU Studies and MsC programmes
e-CoMeT Lab mission, organization, activities
Courses Development
Background history, present and quality assurance
Division of Educational Material and Content
e-CoMeT Lab mission, organization, activities
• e-CoMeΤ Lab has extensive experience in developing printed and
digital material, as it had the technical supervision and evaluation of
material developed in the past
• The key processes leading to the development of the educational
material are ISO certified and have been successfully implemented
9
The historical background of quality assurance strategies
of e-CoMeT Lab for the HOU
Certification of distance learning material for adult
education.
e-CoMeT Lab mission, organization, activities
ISO processes have been developed to support the quality assurance
strategies. They cover the following areas:
• Development and update of educational material
• Technical integration
• Certification of education content
• Technical specifications
The processes are yearly checked and updated if needed.
10
The historical background of quality assurance strategies
of e-CoMeT Lab for the HOU
e-CoMeT Lab mission, organization, activities
e-CoMeΤ supports the development of new educational material for
HOU
11
•Monitoring and
managing educational
material development
projects
•Technical support to the
educational activities of
the HOU community
•Development of
methodologies, data
recording and processing
and design of certification
systems.
The historical background of quality assurance strategies
of e-CoMeT Lab for the HOU
e-CoMeT Lab mission, organization, activities 12
e-CoMeΤ
Provides certification of
the quality of
educational material
produced according to
internationally accepted
•Investigates existing
and new standards and
evaluates the quality
characteristics of
educational material
and software suitable
for adult distance
learning
Aims to become an axis
of certification of
printed and digital
teaching material so
that it can undertake the
certification procedures
in collaboration with
other providers of
printed and digital
teaching material
The historical background of quality assurance strategies
of e-CoMeT Lab for the HOU
e-CoMeT Lab mission, organization, activities
Structure of the certification process
13
The quality assurance strategies of the work
development process of printed/digital educational
content for open and distance learning
• Printed
content
• Digital
Content
1
• Review from
pedagogical
and academic
perspective
• Technical
standards
2 Certification
3
e-CoMeT Lab mission, organization, activities
Parts of the certification process :
14
1
Educational
content
templates
2
Audit forms
3
Informatics
system -
Kriton
The quality assurance strategies of the work
development process of printed/digital educational
content for open and distance learning
e-CoMeT Lab mission, organization, activities 15
Present 2016-2019
Adopting to digital only education
e-CoMeT Lab mission, organization, activities
Educational ecosystem
The educational process
takes place on the
educational platform.
Greater control of the
students' educational
experience. Emphasis on
feedback.
They are active in the
learning process and are
engaged to collaborate,
create, communicate and
experiment
Personalized, contemporary,
interactive and digital
Educational
Enviroment
Tutor Students Educational
Material
 New requirements for authoring, managing and distributing digital educational content
e-CoMeT Lab mission, organization, activities
New technologies introduction
17
Digital, interactive
material
-Providing
educational
material that
motivates
students to
participate
-Adding
individual or
group activities
Teleconferences
Opportunity for
students to
study fully from
distance
New pedagogical and
technical educational
solutions
Use of modern
systems and
learning tools
New methods of
supporting and
evaluating students
Synchronous/
Asynchronous
communication
with students,
opportunities
for evaluation
through
assignments
and activities
e-CoMeT Lab mission, organization, activities
Educational design in distance learning (1/2)
Distance learning student autonomous,
independent, self-controlling his learning path
How does the student develop these skills?
What he
has to do
Why is he
doing it
When to
do it
How to
do it
Did he do
it right
The student should know the path of his studies
e-CoMeT Lab mission, organization, activities
Educational design in distance learning (2/2)
Continuous communication and interaction with
the instructor
Educational material is a major axis
in the distance learning process
Distance learning
content
Emphasizing and
harnessing
knowledge and
experience
Searching and
editing
information
Practice
Critical thinking
and creativity
Verification and
self-assessment of
knowledge and
skills
e-CoMeT Lab mission, organization, activities
Collaborative Development
Academic Supervision
Committee (AEE)
Responsible for the
design of the course
(modules, cognitive
objects, learning
outcomes,
educational material)
Academic Content
Design Team (ΕΓΑ)
Experts in each
scientific field,
responsible for the
development of
educational content
and the design of
interactive activities
Instructional Design
Team (ΤΥΜ)
Responsible for
creating and setting up
educational design
standards and creating
guides to support the
learning process
Digital Integration
Team (ΨΗΦΟ)
Responsible for the
digitization of
educational material,
the development of
educational
applications and the
selection of
appropriate
technological tools
e-CoMeT Lab mission, organization, activities
Collaborative Development
Phase A – High Level Design
Decisions
about course
establishment
Decisions
about
Educational
content
Academic
schedule
e-CoMeT Lab mission, organization, activities
Collaborative Development
Phase B– Digital Study Guide development
Content
development
Entering
content on the
platform
Finalizing the
procedure
e-CoMeT Lab mission, organization, activities
Educational material
Ελληνικό Ανοικτό Πανεπιστήμιο
Educational material (pdf files, online articles, videos, etc.) that
students should be studying ( specific pages, sections or chapters) is
indicated for every week.
Educational material is provided almost entirely through the
educational platform.
It may be an extract, rather than the entire educational creation.
e-CoMeT Lab mission, organization, activities
Forms of educational material
Customized to the digital learning platform
27/6/2018 Ημερίδα «Εκπαιδεύοντας (σ)την Κ.ΑΛ.Ο 24
e-CoMeT Lab mission, organization, activities
Educational activities
Customized to the digital learning platform
Using learning objects to motivate, practice, assimilate, make the connections with past
knowledge, collaborate, self-asses, exchange ideas and experiences, develop critical thinking:
• Reflection questions
• Closed/open type assignments
• Creating collaborative text (Wiki)
• Educational games
• Self/Peer-assessment
• Participating in discussions
Ελληνικό Ανοικτό Πανεπιστήμιο
e-CoMeT Lab mission, organization, activities
Design
courses.eap.gr
e-CoMeT Lab mission, organization, activities
Module structure
Each study week contains:
 Information
 Base material
 Educational material
 Sources/ bibliography / accompanying material
 Supplementary material
Each module contains :
 Student study guide
 Platform and tools guides
27
e-CoMeT Lab mission, organization, activities
28
Structure of a course module
Every course is divided into modules
Every module includes a study schedule per
week
Every study week includes one or more
educational activities
Every educational activity includes one or
more learning objects
Module
x
Study week
x
Educational activity
1
Educational activity
x
Learning
object
1
Learning
object
x
Learning
object
1
Learning
object
x
General learning
outcomes
Specific learning
outcomes
e-CoMeT Lab mission, organization, activities
Internal evaluation procedures (2016-2019)
2016-17 Internal evaluation
- Students (R.Kalantzi,
D.Sideris, N.Spiropoulou)
• 6 post graduate programs – 88
modules
• 1026 questionnaires were
answered
• 40.11% student participation
2018-19 Internal evaluation
– Tutors (R.Kalantzi)
• 90 tutors
• 2 new postgraduate programs
• 57,6 % of them were tutors in a
program in the field of Humanities
and 42,4% in the field of Social
Sciences.
e-CoMeT Lab mission, organization, activities
Results
Internal evaluation procedures (2016-2019)
•The educational material has positive
impact on learning procedure
•Positive comments about integration
of educational activities in weeks of
study
•Students’ expectations are mainly
about acquiring knowledge, skills and
competences and the majority of
students stated that the courses met
their expectations
•Tutors and students emphasize on the
interaction and communication that is
built between students and tutors and
students with each other during Tutor-
Students Sessions
•The new modules
guide the students
and help them study
better
e-CoMeT Lab mission, organization, activities
E-xcellence label provided by the European Association
of Distance Teaching Universities
The Hellenic Open University has joined the E-xcellence Associates in Quality by
the following nine online postgraduate programmes (Master's Degrees):
•Language Education for Refugees and Migrants
•Special Education and education of people with speaking and writing difficulties
•Sports Studies: Sociology, History, Anthropology
•Aging & Chronic Diseases Management
•Contemporary Journalism Studies
•Creative Writing
•Public History
•Social and Solidarity Economy
•Modern Trends in the Analysis and Teaching of the Greek Language
Thank you!!!

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Quality assurance strategies in distance education - the hellenic open university (hou) use case

  • 1. Educational Content, Methodology and Technology Laboratory (e-CoMeT Lab) Theofanis Orphanoudakis e-CoMeT Director, Assistant Professor Lampros Tsiknas Division of Educational Material and Content Quality Assurance strategies in distance education: the Hellenic Open University (HOU) use case
  • 2. e-CoMeT Lab mission, organization, activities Independent Units HOU organizational structure HOU Educational Content, Methodology and Technology Laboratory Quality Assurance Unit Internal Evaluation Unit Center for Counseling & Psychological Support Schools Departments (Administration)
  • 3. e-CoMeT Lab mission, organization, activities HOU quality assurance activities Educational Content, Methodology and Technology Laboratory Quality Assurance Unit Internal Evaluation Unit Center for Counseling & Psychological Support Schools Departments (Administration) Certified production of educational content Quality assessment of educational methodologies Certification of e-learning tutors Evaluation of teaching staff Evaluation of administrative staff and processes Evaluation of educational material Quality assurance according to national standards of • Educational processes • Administrative organization and student support • Excellence
  • 4. e-CoMeT Lab mission, organization, activities e-CoMeT Lab mission Implementation of innovations to support the creation of high quality educational material Design and implementation of methodologies for distance learning and adult education Developing educational services using modern ICT tools
  • 5. e-CoMeT Lab mission, organization, activities e-CoMeT Lab mission • e-CoMeT institutional Law (N. 2552/1997 – N. 7) : • the production of educational material as well as the development of teaching methods and continuous assessment of students suitable for the transmission of knowledge from a distance • The production of educational material standards includes • printed book editions • translation and adaptation of books, especially for distance learning • digital educational content production including software and multimedia • the production of television and radio programs in collaboration with state TV or radio stations
  • 6. e-CoMeT Lab mission, organization, activities e-CoMeT Lab organization Division of Administrative Services and Technical Support Division of Massive Open Online Courses (MOOCs) Division of Systems and Technology Scientific Council Associate Director Director Manager Division of Educational Material and Content Division of Educational Methodologies
  • 7. e-CoMeT Lab mission, organization, activities e-CoMeT Lab activities Printed Material (EEY) • Books • Study guides • Additional material Digital Material (ΨΕΥ) • Hypertext • Video • E-book • Webcasts • Animation • Learning Game • Simulation • Experiment Services: Development ΕΕΥ/ΨΕΥ Digitization ΕΕΥ Updating ΕΕΥ/ΨΕΥ Authors support EΕΥ Development guidelines ΕΕΥ/ΨΕΥ Tool guides Informal learning: MOOC, Short Learning Programmes Formal learning: HOU Studies and MsC programmes
  • 8. e-CoMeT Lab mission, organization, activities Courses Development Background history, present and quality assurance Division of Educational Material and Content
  • 9. e-CoMeT Lab mission, organization, activities • e-CoMeΤ Lab has extensive experience in developing printed and digital material, as it had the technical supervision and evaluation of material developed in the past • The key processes leading to the development of the educational material are ISO certified and have been successfully implemented 9 The historical background of quality assurance strategies of e-CoMeT Lab for the HOU Certification of distance learning material for adult education.
  • 10. e-CoMeT Lab mission, organization, activities ISO processes have been developed to support the quality assurance strategies. They cover the following areas: • Development and update of educational material • Technical integration • Certification of education content • Technical specifications The processes are yearly checked and updated if needed. 10 The historical background of quality assurance strategies of e-CoMeT Lab for the HOU
  • 11. e-CoMeT Lab mission, organization, activities e-CoMeΤ supports the development of new educational material for HOU 11 •Monitoring and managing educational material development projects •Technical support to the educational activities of the HOU community •Development of methodologies, data recording and processing and design of certification systems. The historical background of quality assurance strategies of e-CoMeT Lab for the HOU
  • 12. e-CoMeT Lab mission, organization, activities 12 e-CoMeΤ Provides certification of the quality of educational material produced according to internationally accepted •Investigates existing and new standards and evaluates the quality characteristics of educational material and software suitable for adult distance learning Aims to become an axis of certification of printed and digital teaching material so that it can undertake the certification procedures in collaboration with other providers of printed and digital teaching material The historical background of quality assurance strategies of e-CoMeT Lab for the HOU
  • 13. e-CoMeT Lab mission, organization, activities Structure of the certification process 13 The quality assurance strategies of the work development process of printed/digital educational content for open and distance learning • Printed content • Digital Content 1 • Review from pedagogical and academic perspective • Technical standards 2 Certification 3
  • 14. e-CoMeT Lab mission, organization, activities Parts of the certification process : 14 1 Educational content templates 2 Audit forms 3 Informatics system - Kriton The quality assurance strategies of the work development process of printed/digital educational content for open and distance learning
  • 15. e-CoMeT Lab mission, organization, activities 15 Present 2016-2019 Adopting to digital only education
  • 16. e-CoMeT Lab mission, organization, activities Educational ecosystem The educational process takes place on the educational platform. Greater control of the students' educational experience. Emphasis on feedback. They are active in the learning process and are engaged to collaborate, create, communicate and experiment Personalized, contemporary, interactive and digital Educational Enviroment Tutor Students Educational Material  New requirements for authoring, managing and distributing digital educational content
  • 17. e-CoMeT Lab mission, organization, activities New technologies introduction 17 Digital, interactive material -Providing educational material that motivates students to participate -Adding individual or group activities Teleconferences Opportunity for students to study fully from distance New pedagogical and technical educational solutions Use of modern systems and learning tools New methods of supporting and evaluating students Synchronous/ Asynchronous communication with students, opportunities for evaluation through assignments and activities
  • 18. e-CoMeT Lab mission, organization, activities Educational design in distance learning (1/2) Distance learning student autonomous, independent, self-controlling his learning path How does the student develop these skills? What he has to do Why is he doing it When to do it How to do it Did he do it right The student should know the path of his studies
  • 19. e-CoMeT Lab mission, organization, activities Educational design in distance learning (2/2) Continuous communication and interaction with the instructor Educational material is a major axis in the distance learning process Distance learning content Emphasizing and harnessing knowledge and experience Searching and editing information Practice Critical thinking and creativity Verification and self-assessment of knowledge and skills
  • 20. e-CoMeT Lab mission, organization, activities Collaborative Development Academic Supervision Committee (AEE) Responsible for the design of the course (modules, cognitive objects, learning outcomes, educational material) Academic Content Design Team (ΕΓΑ) Experts in each scientific field, responsible for the development of educational content and the design of interactive activities Instructional Design Team (ΤΥΜ) Responsible for creating and setting up educational design standards and creating guides to support the learning process Digital Integration Team (ΨΗΦΟ) Responsible for the digitization of educational material, the development of educational applications and the selection of appropriate technological tools
  • 21. e-CoMeT Lab mission, organization, activities Collaborative Development Phase A – High Level Design Decisions about course establishment Decisions about Educational content Academic schedule
  • 22. e-CoMeT Lab mission, organization, activities Collaborative Development Phase B– Digital Study Guide development Content development Entering content on the platform Finalizing the procedure
  • 23. e-CoMeT Lab mission, organization, activities Educational material Ελληνικό Ανοικτό Πανεπιστήμιο Educational material (pdf files, online articles, videos, etc.) that students should be studying ( specific pages, sections or chapters) is indicated for every week. Educational material is provided almost entirely through the educational platform. It may be an extract, rather than the entire educational creation.
  • 24. e-CoMeT Lab mission, organization, activities Forms of educational material Customized to the digital learning platform 27/6/2018 Ημερίδα «Εκπαιδεύοντας (σ)την Κ.ΑΛ.Ο 24
  • 25. e-CoMeT Lab mission, organization, activities Educational activities Customized to the digital learning platform Using learning objects to motivate, practice, assimilate, make the connections with past knowledge, collaborate, self-asses, exchange ideas and experiences, develop critical thinking: • Reflection questions • Closed/open type assignments • Creating collaborative text (Wiki) • Educational games • Self/Peer-assessment • Participating in discussions Ελληνικό Ανοικτό Πανεπιστήμιο
  • 26. e-CoMeT Lab mission, organization, activities Design courses.eap.gr
  • 27. e-CoMeT Lab mission, organization, activities Module structure Each study week contains:  Information  Base material  Educational material  Sources/ bibliography / accompanying material  Supplementary material Each module contains :  Student study guide  Platform and tools guides 27
  • 28. e-CoMeT Lab mission, organization, activities 28 Structure of a course module Every course is divided into modules Every module includes a study schedule per week Every study week includes one or more educational activities Every educational activity includes one or more learning objects Module x Study week x Educational activity 1 Educational activity x Learning object 1 Learning object x Learning object 1 Learning object x General learning outcomes Specific learning outcomes
  • 29. e-CoMeT Lab mission, organization, activities Internal evaluation procedures (2016-2019) 2016-17 Internal evaluation - Students (R.Kalantzi, D.Sideris, N.Spiropoulou) • 6 post graduate programs – 88 modules • 1026 questionnaires were answered • 40.11% student participation 2018-19 Internal evaluation – Tutors (R.Kalantzi) • 90 tutors • 2 new postgraduate programs • 57,6 % of them were tutors in a program in the field of Humanities and 42,4% in the field of Social Sciences.
  • 30. e-CoMeT Lab mission, organization, activities Results Internal evaluation procedures (2016-2019) •The educational material has positive impact on learning procedure •Positive comments about integration of educational activities in weeks of study •Students’ expectations are mainly about acquiring knowledge, skills and competences and the majority of students stated that the courses met their expectations •Tutors and students emphasize on the interaction and communication that is built between students and tutors and students with each other during Tutor- Students Sessions •The new modules guide the students and help them study better
  • 31. e-CoMeT Lab mission, organization, activities E-xcellence label provided by the European Association of Distance Teaching Universities The Hellenic Open University has joined the E-xcellence Associates in Quality by the following nine online postgraduate programmes (Master's Degrees): •Language Education for Refugees and Migrants •Special Education and education of people with speaking and writing difficulties •Sports Studies: Sociology, History, Anthropology •Aging & Chronic Diseases Management •Contemporary Journalism Studies •Creative Writing •Public History •Social and Solidarity Economy •Modern Trends in the Analysis and Teaching of the Greek Language