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Quality assurance strategies in distance education - the hellenic open university (hou) use case

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Quality assurance strategies in distance education - the hellenic open university (hou) use case. At EADTU Quality Assurance webinar week 13 November 2019

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Quality assurance strategies in distance education - the hellenic open university (hou) use case

  1. 1. Educational Content, Methodology and Technology Laboratory (e-CoMeT Lab) Theofanis Orphanoudakis e-CoMeT Director, Assistant Professor Lampros Tsiknas Division of Educational Material and Content Quality Assurance strategies in distance education: the Hellenic Open University (HOU) use case
  2. 2. e-CoMeT Lab mission, organization, activities Independent Units HOU organizational structure HOU Educational Content, Methodology and Technology Laboratory Quality Assurance Unit Internal Evaluation Unit Center for Counseling & Psychological Support Schools Departments (Administration)
  3. 3. e-CoMeT Lab mission, organization, activities HOU quality assurance activities Educational Content, Methodology and Technology Laboratory Quality Assurance Unit Internal Evaluation Unit Center for Counseling & Psychological Support Schools Departments (Administration) Certified production of educational content Quality assessment of educational methodologies Certification of e-learning tutors Evaluation of teaching staff Evaluation of administrative staff and processes Evaluation of educational material Quality assurance according to national standards of • Educational processes • Administrative organization and student support • Excellence
  4. 4. e-CoMeT Lab mission, organization, activities e-CoMeT Lab mission Implementation of innovations to support the creation of high quality educational material Design and implementation of methodologies for distance learning and adult education Developing educational services using modern ICT tools
  5. 5. e-CoMeT Lab mission, organization, activities e-CoMeT Lab mission • e-CoMeT institutional Law (N. 2552/1997 – N. 7) : • the production of educational material as well as the development of teaching methods and continuous assessment of students suitable for the transmission of knowledge from a distance • The production of educational material standards includes • printed book editions • translation and adaptation of books, especially for distance learning • digital educational content production including software and multimedia • the production of television and radio programs in collaboration with state TV or radio stations
  6. 6. e-CoMeT Lab mission, organization, activities e-CoMeT Lab organization Division of Administrative Services and Technical Support Division of Massive Open Online Courses (MOOCs) Division of Systems and Technology Scientific Council Associate Director Director Manager Division of Educational Material and Content Division of Educational Methodologies
  7. 7. e-CoMeT Lab mission, organization, activities e-CoMeT Lab activities Printed Material (EEY) • Books • Study guides • Additional material Digital Material (ΨΕΥ) • Hypertext • Video • E-book • Webcasts • Animation • Learning Game • Simulation • Experiment Services: Development ΕΕΥ/ΨΕΥ Digitization ΕΕΥ Updating ΕΕΥ/ΨΕΥ Authors support EΕΥ Development guidelines ΕΕΥ/ΨΕΥ Tool guides Informal learning: MOOC, Short Learning Programmes Formal learning: HOU Studies and MsC programmes
  8. 8. e-CoMeT Lab mission, organization, activities Courses Development Background history, present and quality assurance Division of Educational Material and Content
  9. 9. e-CoMeT Lab mission, organization, activities • e-CoMeΤ Lab has extensive experience in developing printed and digital material, as it had the technical supervision and evaluation of material developed in the past • The key processes leading to the development of the educational material are ISO certified and have been successfully implemented 9 The historical background of quality assurance strategies of e-CoMeT Lab for the HOU Certification of distance learning material for adult education.
  10. 10. e-CoMeT Lab mission, organization, activities ISO processes have been developed to support the quality assurance strategies. They cover the following areas: • Development and update of educational material • Technical integration • Certification of education content • Technical specifications The processes are yearly checked and updated if needed. 10 The historical background of quality assurance strategies of e-CoMeT Lab for the HOU
  11. 11. e-CoMeT Lab mission, organization, activities e-CoMeΤ supports the development of new educational material for HOU 11 •Monitoring and managing educational material development projects •Technical support to the educational activities of the HOU community •Development of methodologies, data recording and processing and design of certification systems. The historical background of quality assurance strategies of e-CoMeT Lab for the HOU
  12. 12. e-CoMeT Lab mission, organization, activities 12 e-CoMeΤ Provides certification of the quality of educational material produced according to internationally accepted •Investigates existing and new standards and evaluates the quality characteristics of educational material and software suitable for adult distance learning Aims to become an axis of certification of printed and digital teaching material so that it can undertake the certification procedures in collaboration with other providers of printed and digital teaching material The historical background of quality assurance strategies of e-CoMeT Lab for the HOU
  13. 13. e-CoMeT Lab mission, organization, activities Structure of the certification process 13 The quality assurance strategies of the work development process of printed/digital educational content for open and distance learning • Printed content • Digital Content 1 • Review from pedagogical and academic perspective • Technical standards 2 Certification 3
  14. 14. e-CoMeT Lab mission, organization, activities Parts of the certification process : 14 1 Educational content templates 2 Audit forms 3 Informatics system - Kriton The quality assurance strategies of the work development process of printed/digital educational content for open and distance learning
  15. 15. e-CoMeT Lab mission, organization, activities 15 Present 2016-2019 Adopting to digital only education
  16. 16. e-CoMeT Lab mission, organization, activities Educational ecosystem The educational process takes place on the educational platform. Greater control of the students' educational experience. Emphasis on feedback. They are active in the learning process and are engaged to collaborate, create, communicate and experiment Personalized, contemporary, interactive and digital Educational Enviroment Tutor Students Educational Material  New requirements for authoring, managing and distributing digital educational content
  17. 17. e-CoMeT Lab mission, organization, activities New technologies introduction 17 Digital, interactive material -Providing educational material that motivates students to participate -Adding individual or group activities Teleconferences Opportunity for students to study fully from distance New pedagogical and technical educational solutions Use of modern systems and learning tools New methods of supporting and evaluating students Synchronous/ Asynchronous communication with students, opportunities for evaluation through assignments and activities
  18. 18. e-CoMeT Lab mission, organization, activities Educational design in distance learning (1/2) Distance learning student autonomous, independent, self-controlling his learning path How does the student develop these skills? What he has to do Why is he doing it When to do it How to do it Did he do it right The student should know the path of his studies
  19. 19. e-CoMeT Lab mission, organization, activities Educational design in distance learning (2/2) Continuous communication and interaction with the instructor Educational material is a major axis in the distance learning process Distance learning content Emphasizing and harnessing knowledge and experience Searching and editing information Practice Critical thinking and creativity Verification and self-assessment of knowledge and skills
  20. 20. e-CoMeT Lab mission, organization, activities Collaborative Development Academic Supervision Committee (AEE) Responsible for the design of the course (modules, cognitive objects, learning outcomes, educational material) Academic Content Design Team (ΕΓΑ) Experts in each scientific field, responsible for the development of educational content and the design of interactive activities Instructional Design Team (ΤΥΜ) Responsible for creating and setting up educational design standards and creating guides to support the learning process Digital Integration Team (ΨΗΦΟ) Responsible for the digitization of educational material, the development of educational applications and the selection of appropriate technological tools
  21. 21. e-CoMeT Lab mission, organization, activities Collaborative Development Phase A – High Level Design Decisions about course establishment Decisions about Educational content Academic schedule
  22. 22. e-CoMeT Lab mission, organization, activities Collaborative Development Phase B– Digital Study Guide development Content development Entering content on the platform Finalizing the procedure
  23. 23. e-CoMeT Lab mission, organization, activities Educational material Ελληνικό Ανοικτό Πανεπιστήμιο Educational material (pdf files, online articles, videos, etc.) that students should be studying ( specific pages, sections or chapters) is indicated for every week. Educational material is provided almost entirely through the educational platform. It may be an extract, rather than the entire educational creation.
  24. 24. e-CoMeT Lab mission, organization, activities Forms of educational material Customized to the digital learning platform 27/6/2018 Ημερίδα «Εκπαιδεύοντας (σ)την Κ.ΑΛ.Ο 24
  25. 25. e-CoMeT Lab mission, organization, activities Educational activities Customized to the digital learning platform Using learning objects to motivate, practice, assimilate, make the connections with past knowledge, collaborate, self-asses, exchange ideas and experiences, develop critical thinking: • Reflection questions • Closed/open type assignments • Creating collaborative text (Wiki) • Educational games • Self/Peer-assessment • Participating in discussions Ελληνικό Ανοικτό Πανεπιστήμιο
  26. 26. e-CoMeT Lab mission, organization, activities Design courses.eap.gr
  27. 27. e-CoMeT Lab mission, organization, activities Module structure Each study week contains:  Information  Base material  Educational material  Sources/ bibliography / accompanying material  Supplementary material Each module contains :  Student study guide  Platform and tools guides 27
  28. 28. e-CoMeT Lab mission, organization, activities 28 Structure of a course module Every course is divided into modules Every module includes a study schedule per week Every study week includes one or more educational activities Every educational activity includes one or more learning objects Module x Study week x Educational activity 1 Educational activity x Learning object 1 Learning object x Learning object 1 Learning object x General learning outcomes Specific learning outcomes
  29. 29. e-CoMeT Lab mission, organization, activities Internal evaluation procedures (2016-2019) 2016-17 Internal evaluation - Students (R.Kalantzi, D.Sideris, N.Spiropoulou) • 6 post graduate programs – 88 modules • 1026 questionnaires were answered • 40.11% student participation 2018-19 Internal evaluation – Tutors (R.Kalantzi) • 90 tutors • 2 new postgraduate programs • 57,6 % of them were tutors in a program in the field of Humanities and 42,4% in the field of Social Sciences.
  30. 30. e-CoMeT Lab mission, organization, activities Results Internal evaluation procedures (2016-2019) •The educational material has positive impact on learning procedure •Positive comments about integration of educational activities in weeks of study •Students’ expectations are mainly about acquiring knowledge, skills and competences and the majority of students stated that the courses met their expectations •Tutors and students emphasize on the interaction and communication that is built between students and tutors and students with each other during Tutor- Students Sessions •The new modules guide the students and help them study better
  31. 31. e-CoMeT Lab mission, organization, activities E-xcellence label provided by the European Association of Distance Teaching Universities The Hellenic Open University has joined the E-xcellence Associates in Quality by the following nine online postgraduate programmes (Master's Degrees): •Language Education for Refugees and Migrants •Special Education and education of people with speaking and writing difficulties •Sports Studies: Sociology, History, Anthropology •Aging & Chronic Diseases Management •Contemporary Journalism Studies •Creative Writing •Public History •Social and Solidarity Economy •Modern Trends in the Analysis and Teaching of the Greek Language
  32. 32. Thank you!!!

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