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Innovative Student Support Solutions for Large Groups

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Innovative Student Support Solutions for Large Groups

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Ángeles Sánchez-Elvira Paniagua from Universidad Nacional de Educación a Distancia gave a presentation about Innovative Student Support Solutions for Large Groups as part of the online events by expert pool Student Support within EMPOWER

Ángeles Sánchez-Elvira Paniagua from Universidad Nacional de Educación a Distancia gave a presentation about Innovative Student Support Solutions for Large Groups as part of the online events by expert pool Student Support within EMPOWER

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Innovative Student Support Solutions for Large Groups

  1. 1. Student Support Ángeles Sánchez-Elvira Paniagua Innovative Student Support Solutions for Large Groups
  2. 2. Student Support Ángeles Sánchez-Elvira Paniagua
  3. 3. Student Support Ángeles Sánchez-Elvira Paniagua Mehmet Firat Guillermo de Jorge José Mª Luzón Tim Read Covadonga Rodrigo Miguel Santamaría Innovative solutions for big numbers supported by technologies ANADOLU  Information and Orientation tools UNED  Online videotutoring services  Formative Feedback in Open answers  Virtual Management of face- to-face exams
  4. 4. Student Support Ángeles Sánchez-Elvira Paniagua Massive OPEN & Distance Education Universities Largest in Europe
  5. 5. Student Support Ángeles Sánchez-Elvira Paniagua A real mega-university
  6. 6. Student Support Ángeles Sánchez-Elvira PaniaguaInformation and Orientation for big numbers
  7. 7. Student Support Ángeles Sánchez-Elvira Paniagua Distance education students use to have many questions and doubts … specially new ones
  8. 8. Student Support Ángeles Sánchez-Elvira Paniagua Distance education students use to have many questions and doubts, specially new ones But… What if you have thousands of students asking for information and orientation?
  9. 9. Student Support Ángeles Sánchez-Elvira Paniagua Clear information and guide are extremely important for distance education students
  10. 10. Student Support Ángeles Sánchez-Elvira Paniagua A #hastag solution to answer doubts
  11. 11. Student Support Ángeles Sánchez-Elvira Paniagua A multimedia solution to guide students
  12. 12. Student Support Ángeles Sánchez-Elvira Paniagua Largest university in Europe
  13. 13. Student Support Ángeles Sánchez-Elvira Paniagua 10% of university students in Spain 8.225 disabled students 1000 inmates 44 years of experience in Distance Education Blended and online learning since 2000 62 National Local Centers + 125 extensions + 16 International sites 1.450 Academics / 7000 tutors / 1.500 Administrative staff UNED in numbers 250.000 students all levels of university programs 8 Campus: A network of Centers
  14. 14. Student Support Ángeles Sánchez-Elvira Paniagua Innovative online tutoring & support
  15. 15. Student Support Ángeles Sánchez-Elvira Paniagua AVIP A technological solution for tutoring everywhere, anytime in syncronous and asynchronous way Tutoring for all students
  16. 16. Student Support Ángeles Sánchez-Elvira Paniagua Hybrid Cloud of academic services Data Centers BYOD e-Administration E-Profiling, Data Security Comunication Networks Remote Labs Assessment and Examining Webconference/Video conference Multimedia Repositories Covadonga Rodrigo Learning Platform
  17. 17. Student Support Ángeles Sánchez-Elvira Paniagua • Activities that include the use of video resources by users in regions other than those for whom the resources were initially intended, in a synchronous way • Activities that are based on using existing videos collected from a repository • Activities that include the production and sharing of new user- generated videos • Collaborative activities for coordination purposes, teamwork, etc AVIP LEARNING SCENARIO FRAMEWORK: “Virtual Presenciality” Covadonga Rodrigo
  18. 18. Student Support Ángeles Sánchez-Elvira Paniagua AVIP Project (AudioVisual on IP): Multichannel/ Multidevice Covadonga Rodrigo
  19. 19. Student Support Ángeles Sánchez-Elvira Paniagua AVIP: Syncronous online platform for webconference Autonomous video recording: academic staff (Lecturers and tutors), students, etc Encuestas on-line Profiles Documents Tools Chat Videos Digital Board Online tests/surveys Covadonga Rodrigo
  20. 20. Student Support Ángeles Sánchez-Elvira Paniagua Functionalities in an integrated Service Platform • Synchronous tutoring and academic events (meetings, seminars, conferences, exams, etc.) • Autonomous recording of videos • Online Repository of videos • Download of videos
  21. 21. Student Support Ángeles Sánchez-Elvira Paniagua Face-to-Face Tutoring Tutor attends face-to-face and also students connected by AVIP webconfernce Tutoring Modalities in UNED with AVIP support Miguel Santamaría
  22. 22. Student Support Ángeles Sánchez-Elvira Paniagua Face-to-Face Tutoring CAMPUS Tutoring Tutor attends face-to-face students and students from other center/s of the Campus through AVIP videoconference Tutor attends face-to-face and also students connected by AVIP webconfernce Tutoring Modalities in UNED with AVIP support Miguel Santamaría
  23. 23. Student Support Ángeles Sánchez-Elvira Paniagua Face-to-Face Tutoring CAMPUS Tutoring INTERCAMPUS Tutoring Tutor attends face-to-face students and students from other center/s of the Campus through AVIP videoconference Tutor attends face-to-face and also students connected by AVIP webconfernce In subjects with very few students, a team of tutors attends students through AVIP webconferece Tutoring Modalities in UNED with AVIP support Miguel Santamaría
  24. 24. Student Support Ángeles Sánchez-Elvira Paniagua Face-to-Face Tutoring CAMPUS Tutoring INTERCAMPUS Tutoring Tutor attends face-to-face students and students from other center/s of the Campus through AVIP videoconference Tutor attends face-to-face and also students connected by AVIP webconfernce In subjects with very few students, a team of tutors attends students through AVIP webconferece Tutoring Modalities in UNED with AVIP support Miguel Santamaría Repository of tutoring videos
  25. 25. Student Support Ángeles Sánchez-Elvira Paniagua Face-to-Face Tutoring CAMPUS Tutoring INTERCAMPUS Tutoring Tutor attends face-to-face students and students from other center/s of the Campus through AVIP videoconference Tutor attends face-to-face and also students connected by AVIP webconfernce In subjects with very few students, a team of tutors attends students through AVIP webconferece Tutoring Modalities in UNED with AVIP support Miguel Santamaría UNED at your hand Repository of tutoring videos
  26. 26. Student Support Ángeles Sánchez-Elvira Paniagua AVIP in numbers OPEN
  27. 27. Student Support Ángeles Sánchez-Elvira Paniagua La herramienta AVIP 2006-2007: Pilot. Classrooms Interconnection- Audio/Video/Data 2008-2010: • AVIP generalization in UNED: more than 723 (May 2016) video- and web-conference • MCU CODIAN installation • Flash development for AVIP in different scenarios • Autonomous multimedia recordings 2009-2016: • Integral Accesible AVIP Project • AVIP improvements and AVIP mobile solutions • Cadena Campus repository: Improvements in the catalog and labelling of videoclasses • Mobile accesible app AVIP project evolution •Installation 30 classrooms (April 2007) Covadonga Rodrigo
  28. 28. Student Support Ángeles Sánchez-Elvira Paniagua Assessment for Learning: Formative assessment for large groups
  29. 29. Student Support Ángeles Sánchez-Elvira Paniagua Technological solutions por open answers Helping students understand their own learning, and develop appropriate strategies for “learning to learn”
  30. 30. Student Support Ángeles Sánchez-Elvira Paniagua G-Rubric. Automatic Evaluation System Open Answers. An exceptional tool for teachers and students Awarded by UNED and UNESCO Chair of University Management and Policy UPC Spain
  31. 31. Student Support Ángeles Sánchez-Elvira Paniagua
  32. 32. Student Support Ángeles Sánchez-Elvira Paniagua Technological solutions por face-to-face exams
  33. 33. Student Support Ángeles Sánchez-Elvira Paniagua Technological solutions por face-to-face exams 635.463 exams 80 Examination Centers (Spain and abroad)  Virtualization of exams  Organization of face-to-face sessions  Scanning of exams  Automatic correction  Online marking of open questions exams
  34. 34. Student Support Ángeles Sánchez-Elvira Paniagua Technological solutions por face-to-face exams
  35. 35. Student Support Ángeles Sánchez-Elvira Paniagua Thank you!

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