1. Presentatie EADTU-EMPOWER
Theme: general support services for students
Drs. M.J.J. Stevens MBA
April 2017

2. Open universiteit
• University
• Distance education
• E-learning
• 7 faculties
• Bachelor and master
• Programs MBA, etc.

3. Studycentres in the Netherlands and Belgium

4. What did we develop ?
The Studycoach, an open website with support and self service
tools for prospects and students

5. WHY ?
It was NOT a noble issue, it was a first aid kit to prevent more
accidents

6. STUDENTS DIDN’T LIKE THE
FIRST STUDY EXPERIENCE
WITH THE OU.
THEY WANTED MORE
INTERACTION AND
GUIDANCE, BUT THAT
BUDGET WAS REDUCED !!!!
The dropout percentage was very high

7. What can we do ? How can we still support the students ?

8. We had to
change, but…..
How are we
going to do that?

9. My idea : all the content and experience we make it ONLINE, with the
model Tibetan drum, following the studyprocess of a student.
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Student
Ontwikkelproces
PE Certificaat
Bachelor
Master

10. Interactive
Flashy
Creative
Emotional touch
Interviews
Intellectual stuff
Boring things
Too much words

11. Website ??? You ????? That is IT- business
• VIDEO’s You ???? That is Media business
• Money ??? Budget ??? For what that is not your core business
• And then I got……………….. NAUGHTY !!!!
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12. websites

13. Workshops general study skills, mc- training, timemanagement, etc etc

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16. Back to basics
• The open university build a new website
in general in 2016/2017
• According to the rules of ………there is no
space for a separate product
• We have to put al the content and the
experience we had in the framework of
the new website
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17. New website Studycoach online in january 2017
www.ou.nl/studiecoach
• Online Studycoach
• DYSLEXIA
• Background information
• Video impression answering questions
from students
• Tips for the studyproces
• Memory-training
• Speedreading etc
Workshops live
when : calender dates
what : subjects conform needs of
students
Video teaser for the workshop
Programm
How to subscribe ? Costs, available
places,
Ideal online payment

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22. Ongoing process,
• What can faculties offer ? -- visits to companies, organizations, training on the job
• What are the needs from students ?
• MOOC’s– Webinars etc etc
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23. https://www.ou.nl/web/studiecoach
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