General Support Services for Students: Study Coach Programme of OUNL

EADTU
EADTUEADTU
Presentatie EADTU-EMPOWER
Theme: general support services for students
Drs. M.J.J. Stevens MBA
April 2017
Open universiteit
• University
• Distance education
• E-learning
• 7 faculties
• Bachelor and master
• Programs MBA, etc.
Studycentres in the Netherlands and Belgium
What did we develop ?
The Studycoach, an open website with support and self service
tools for prospects and students
WHY ?
It was NOT a noble issue, it was a first aid kit to prevent more
accidents
STUDENTS DIDN’T LIKE THE
FIRST STUDY EXPERIENCE
WITH THE OU.
THEY WANTED MORE
INTERACTION AND
GUIDANCE, BUT THAT
BUDGET WAS REDUCED !!!!
The dropout percentage was very high
What can we do ? How can we still support the students ?
We had to
change, but…..
How are we
going to do that?
My idea : all the content and experience we make it ONLINE, with the
model Tibetan drum, following the studyprocess of a student.
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 9 Keuzeproces
Student
Ontwikkelproces
PE Certificaat
Bachelor
Master
Interactive
Flashy
Creative
Emotional touch
Interviews
Intellectual stuff
Boring things
Too much words
Website ??? You ????? That is IT- business
• VIDEO’s You ???? That is Media business
• Money ??? Budget ??? For what that is not your core business
• And then I got……………….. NAUGHTY !!!!
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 11
websites
Workshops general study skills, mc- training, timemanagement, etc etc
General Support Services for Students: Study Coach Programme of OUNL
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 15
Back to basics
• The open university build a new website
in general in 2016/2017
• According to the rules of ………there is no
space for a separate product
• We have to put al the content and the
experience we had in the framework of
the new website
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 16
New website Studycoach online in january 2017
www.ou.nl/studiecoach
• Online Studycoach
• DYSLEXIA
• Background information
• Video impression answering questions
from students
• Tips for the studyproces
• Memory-training
• Speedreading etc
Workshops live
when : calender dates
what : subjects conform needs of
students
Video teaser for the workshop
Programm
How to subscribe ? Costs, available
places,
Ideal online payment
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 18
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 19
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 20
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 21
Ongoing process,
• What can faculties offer ? -- visits to companies, organizations, training on the job
• What are the needs from students ?
• MOOC’s– Webinars etc etc
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 22
https://www.ou.nl/web/studiecoach
Onderwerp via >Beeld >Koptekst en voettekst
Pagina 23
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General Support Services for Students: Study Coach Programme of OUNL

  • 1. Presentatie EADTU-EMPOWER Theme: general support services for students Drs. M.J.J. Stevens MBA April 2017
  • 2. Open universiteit • University • Distance education • E-learning • 7 faculties • Bachelor and master • Programs MBA, etc.
  • 3. Studycentres in the Netherlands and Belgium
  • 4. What did we develop ? The Studycoach, an open website with support and self service tools for prospects and students
  • 5. WHY ? It was NOT a noble issue, it was a first aid kit to prevent more accidents
  • 6. STUDENTS DIDN’T LIKE THE FIRST STUDY EXPERIENCE WITH THE OU. THEY WANTED MORE INTERACTION AND GUIDANCE, BUT THAT BUDGET WAS REDUCED !!!! The dropout percentage was very high
  • 7. What can we do ? How can we still support the students ?
  • 8. We had to change, but….. How are we going to do that?
  • 9. My idea : all the content and experience we make it ONLINE, with the model Tibetan drum, following the studyprocess of a student. Onderwerp via >Beeld >Koptekst en voettekst Pagina 9 Keuzeproces Student Ontwikkelproces PE Certificaat Bachelor Master
  • 11. Website ??? You ????? That is IT- business • VIDEO’s You ???? That is Media business • Money ??? Budget ??? For what that is not your core business • And then I got……………….. NAUGHTY !!!! Onderwerp via >Beeld >Koptekst en voettekst Pagina 11
  • 13. Workshops general study skills, mc- training, timemanagement, etc etc
  • 15. Onderwerp via >Beeld >Koptekst en voettekst Pagina 15
  • 16. Back to basics • The open university build a new website in general in 2016/2017 • According to the rules of ………there is no space for a separate product • We have to put al the content and the experience we had in the framework of the new website Onderwerp via >Beeld >Koptekst en voettekst Pagina 16
  • 17. New website Studycoach online in january 2017 www.ou.nl/studiecoach • Online Studycoach • DYSLEXIA • Background information • Video impression answering questions from students • Tips for the studyproces • Memory-training • Speedreading etc Workshops live when : calender dates what : subjects conform needs of students Video teaser for the workshop Programm How to subscribe ? Costs, available places, Ideal online payment
  • 18. Onderwerp via >Beeld >Koptekst en voettekst Pagina 18
  • 19. Onderwerp via >Beeld >Koptekst en voettekst Pagina 19
  • 20. Onderwerp via >Beeld >Koptekst en voettekst Pagina 20
  • 21. Onderwerp via >Beeld >Koptekst en voettekst Pagina 21
  • 22. Ongoing process, • What can faculties offer ? -- visits to companies, organizations, training on the job • What are the needs from students ? • MOOC’s– Webinars etc etc Onderwerp via >Beeld >Koptekst en voettekst Pagina 22
  • 23. https://www.ou.nl/web/studiecoach Onderwerp via >Beeld >Koptekst en voettekst Pagina 23