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[EADTU-ENQA PLA] Recommendations for QA of e-learning

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Presentation by Esther Huertas (ENQA) during the EADTU-ENQA Peer Learning Activity in Brussels on 21-22 September 2017

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[EADTU-ENQA PLA] Recommendations for QA of e-learning

  1. 1. Recommendations for QA of e-learning ENQA WG on QA and e-learning Esther Huertas (Chair) 21/09/2017 1
  2. 2. 2 Index 1. ENQA WG on QA and e-learning 2. QA in European higher education area 3. Part 1. Internal quality assurance 4. Part 2. External quality assurance 5. Conclusions
  3. 3. 3 ENQA WG on QA and e-learning Objectives - Create an inventory of sources on QA and e-Learning. - Agree on definition of e-learning. - Agree on recommendations (QAA and HEIs). Members Esther Huertas (chair), Lindsey Kerber (secretary) Pranas Stankus, Georg Seppmann, Sandra Marcos, Ana Capilla, Ivan Biscan, Charlotte Ejsing, Liza Kozlowska, Liia Lauri, Monika Risse, Kerstin Schoerg Calendar November 2016 – November 2018
  4. 4. 4 Quality Assurance in the European Higher Education Area • Generic, not specific  provide the framework and common basis for national and institutional activities. • Standards and guidelines for QA, not quality as such. • Apply to all higher education offered in the EHEA regardless of the mode of study or place of delivery (TNE, e-learning, short courses…). • Thus all types of e-learning included as well as all phases included in a learning process (e-assessment). • Apply to all types of QA activities and agencies (quality audits, programme accreditation, institutional assessment...). • Quality assurance can serve a variety of purposes: enhancement – accountability.
  5. 5. 5 1 2 3 PART 1. INTERNAL QUALITY ASSURANCE PART 2. EXTERNAL QUALITY ASSURANCE PART 3. QUALITY ASSURANCE AGENCIES European Standards and Guidelines All standards are fully applicable to e-learning provision
  6. 6. 6 Part 1. Internal Quality Assurance Standard 1.1 – Policy for quality assurance Standard 1.2 – Design and approval of programme Standard 1.3 – Student-centred learning, teaching and assessment Standard 1.4 – Student admission, progression, recognition and certification Standard 1.5 – Teaching staff Standard 1.6 – Learning resources and student support Standard 1.7 – Information management Standard 1.8 – Public information Standard 1.9 – On-going monitoring and periodic review of programmes Standard 1.10 – Cyclical external quality assurance
  7. 7. 7 Part 1. Internal Quality Assurance Standard 1.1 – Policy for quality assurance Standard 1.2 – Design and approval of programme Standard 1.3 – Student-centred learning, teaching and assessment Standard 1.4 – Student admission, progression, recognition and certification Standard 1.5 – Teaching staff Standard 1.6 – Learning resources and student support Standard 1.7 – Information management Standard 1.8 – Public information Standard 1.9 – On-going monitoring and periodic review of programmes Standard 1.10 – Cyclical external quality assurance
  8. 8. 8 Part 1. Internal Quality Assurance 1.1 1.3 - Ensure that e-learning is strategic at the institution (‘new providers’). - Pedagogical model and innovation should be part of institutional strategy. - Institutional policies should cover the constituent’s elements of quality; course development; teaching and learning; course structure; student support; faculty support; technology; student assessment; examination security. - Instructional design (innovation). - E-assessment (authorship and authentication). Standard 1.1 – Policy for quality assurance Standard 1.3 – Student-centred learning, teaching and assessment
  9. 9. 9 Part 1. Internal Quality Assurance 1.5 1.6 1.4 - Same level of recognition by professional bodies & employers as face to face programmes. - Fraud / Diploma mills. - Different structure: authors, tutors, instructors, managers. - Qualification, knowledge, skills. - Support system for teaching staff. - Student support (prevent drop out rate). Standard 1.4 – Student admission, progression, recognition and certification Standard 1.5 – Teaching staff Standard 1.6 – Learning resources and student support
  10. 10. 10 Part 2. External Quality Assurance Standard 2.1 – Consideration of internal quality assurance Standard 2.2 – Designing methodologies fit for purpose Standard 2.3 – Implementing processes Standard 2.4 – Peer-review experts Standard 2.5 – Criteria for outcomes Standard 2.6 – Reporting Standard 2.7 – Complaints and appeals
  11. 11. 11 Part 2. External Quality Assurance Standard 2.1 – Consideration of internal quality assurance Standard 2.2 – Designing methodologies fit for purpose Standard 2.3 – Implementing processes Standard 2.4 – Peer-review experts Standard 2.5 – Criteria for outcomes Standard 2.6 – Reporting Standard 2.7 – Complaints and appeals
  12. 12. 12 2.2 2.4 - Flexible processes to include new modes of teaching and learning (innovation). - Specific criteria, indicators. - Experts with experience in e-learning. Part 2. External Quality Assurance Standard 2.2 – Designing methodologies fit for purpose Standard 2.4 – Peer-review experts
  13. 13. 13 - E-learning provisions fulfil the same standards (ESG) as traditional ones. - The work of ENQA’s WG should be discussed through different stakeholders. - There are challenges from HEIs, government and QAA point of view. Conclusions
  14. 14. 14
  15. 15. Thank you!

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