Today’s technical leaders are facing a landscape of ever increasing complexity. Silo’d monitoring, limited resources, more sophisticated end users, and a rapid pace of new tech adoption mean companies are grappling with complexity in their organizations. In this webinar, Performance Engineer Mark Tomlinson from PayPal and Mark Kaplan, Director of IT at BARBRI, join us to unpack our new report: Lost in the Cloud: The 2018 Global CIO Report. They share how their organizations are AI and fully automated performance monitoring to control for complexity and set the stage for continuous improvement and growth. You’ll learn: • How PayPal and BARBRI are using AI to simplify complexity • Tips for accelerating innovation and growth Six top challenges CIOs are struggling with

1. How PayPal and
BARBRI are
managing the new
landscape of IT
complexity
Mark Tomlinson
@markontask
Mark Kaplan
@MarkDavidKaplan

2. Based on aglobal survey of 800 CIOs,
this report takes a closer look at the challenges
that organizations face in overcoming thehyper-
complexity of modern, cloud-centric ecosystems.
©2018 Dynatrace#Perform2018

3. There were
6 core challenges
identified by CIOs
Sample of data was taken from
US, UK, France, Germany,
China, Australia, Singapore,
Brazil, Mexico
#Perform2018 2

4. Challenge One
Organization
is planning to
deploy within
12 months
Organization
is currently
using
Total % of companies
to be using new
technologies
MOBILE APPS
SOFTWARE-
DEFINED
INFRASTRUCTUR
E
MULTI-CLOUD
MICROSERVICE
S
CONTAINERS
8%
10%
11
%
15
%
18%68%
73%
84%
86%
89%
97%
96%
95%
88%
86%
Global enterprises are
adopting new technologies at
a rapid rate, as they strive for
the agility and cost-efficiency
they need to stay ahead.
#Perform2018 3

5. The rapid adoption of technologies
and the flow on effect of complexity

6. Challenge Two
Today 5 years ago
Estimated number of technology systemsor
components needed for a singletransaction.
#Perform2018 5

7. The pressure to innovate faster

8. 73%
of CIOs say confidently
managing user experience is
nearly impossible, due to the
sheer number of factors
impacting mobile performance.
Challenge
Three
#Perform2018 6

9. Too much time spent on resolving
problems

10. Challenge Four
of CIOs say monitoringmicro-
services in real-time isalmost
impossible
of CIOs say identifying impactsof
container resource consumption
on performance is difficult
76%
#Perform2018 8
53%

11. The cost of trying to innovate faster

12. On average, resolving digital
performance problems costs
organizations $2.5 million
Challenge Five
#Perform2018 9

13. The role of AI today

14. Mark Kaplan Mark Tomlinson
@markontask@MarkDavidKaplan
Frances Ward
@france_ward

15. Read our report on the cloud complexity
issues facing troubling CIOs today:
www.dynatrace.com/cloud-complexity-report
It’s Q and A time. Fire away!
©2018 Dynatrace