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© Copyright Connect2 Systems Limited 2017
HOW DO YOU MANAGE DEVICES AT SCALE?
IOT DEVICE MANAGEMENT
Duncan Purves
Connect2 Systems
duncan@connect2.io

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How do you manage devices at scale?
Initial Purchase Cost
Deployment
Maintenance Update/Bug
Fixes
Cost of Field Failure
Customer Perception
Communications
Support Security
Photo Source: Wikimedia Commons;; Author AWeith

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Security – you need to be able remotely update device firmware

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Must be easy to update device software
for new features and bug fixes
Toyota
Recall 1.9 million Prius hybrids
Because of a software fault that
may cause the vehicle to slow
down suddenly
Over-­the-­Air software update
to its Model S vehicles
To fix an overheating issue
Tesla

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The devices are often deployed in remote or difficult to access locations
locations
This impacts the cost of managing and maintaining the devices
Photo Source: Wikimedia Commons;; Author Peripitus

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Constrained Devices and Networks
Unlike IoT gateways, IoT edge devices typically have:
§ limited CPU and memory
§ limited communications bandwidth on a ‘lossy’ wireless network
§ power supply constraints

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Challenges – Powering IoT devices and sensors
In many industrial situations the sensors/devices will be powered from batteries
that require a lifetime of 5 -­ 10 years
⁃ You do not want to flatten the battery when performing a firmware upgrade!
Photo Source: Wikimedia Commons;; Authors: Matthew D. Wilson LtPowers & Accu4all

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How do you Manage Devices at Scale? -­ Device Management Standards
§ Fixed network broadband DSL routers (TR-­69)
§ Enterprise IP networks (SNMP)
§ Mobile phones (OMA DM)
§ IoT constrained devices: OMA LightweightM2M v 1.0 (LWM2M)
http://technical.openmobilealliance.org/Technical/technical-­information/release-­program/current-­releases/oma-­lightweightm2m-­v1-­0

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Connect2 Systems
DEVICE MANAGEMENT SERVER (LWM2M)
MANAGEMENT APIS
EDGE CLIENT & GATEWAY SOFTWARE
SECURITY
EXPERTISE

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Benefits of a Standards Based Approach
SCALE DEVICES NOT COSTS
AVOID VENDOR LOCK-­IN
SECURITY – PROTECT YOUR CUSTOMERS AND BRAND
INTEROPERABILITY
FASTER TIME TO MARKET
REDUCE RISK